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2001 FORD WINDSTAR — Complaint #1363108

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NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:COIL SPRINGS filed March 14, 2017

NHTSA complaint #1363108 (ODI reference 10965925) concerns a 2001 FORD WINDSTAR and was filed on March 14, 2017. The owner reports the failure occurred on March 4, 2017. The vehicle had 119,000 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:coil springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD WINDSTAR cohort independently describe similar suspension:front:springs:coil springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2001 FORD WINDSTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2001 FORD WINDSTAR
Component
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
State
Wisconsin
Mileage
119,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING IN A PARKING LOT, A CLUNKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT COIL SPRINGS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.

Complaint Details

NHTSA Complaint ID 1363108
ODI Number 10965925
Date Filed March 14, 2017
Failure Date March 4, 2017
VIN 2FMZA51401B

Similar SUSPENSION:FRONT:SPRINGS:COIL SPRINGS Complaints for 2001 FORD WINDSTAR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.