2001 FORD WINDSTAR — Complaint #1363108
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:COIL SPRINGS filed March 14, 2017
NHTSA complaint #1363108 (ODI reference 10965925) concerns a 2001 FORD WINDSTAR and was filed on March 14, 2017. The owner reports the failure occurred on March 4, 2017. The vehicle had 119,000 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:coil springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD WINDSTAR cohort independently describe similar suspension:front:springs:coil springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2001 FORD WINDSTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING IN A PARKING LOT, A CLUNKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT COIL SPRINGS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Complaint Details
| NHTSA Complaint ID | 1363108 |
| ODI Number | 10965925 |
| Date Filed | March 14, 2017 |
| Failure Date | March 4, 2017 |
| VIN | 2FMZA51401B |
Similar SUSPENSION:FRONT:SPRINGS:COIL SPRINGS Complaints for 2001 FORD WINDSTAR
TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE OUT OF THE DRIVE WAY THE FRONT COIL SPRING BROKE IN HALF. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTUR
TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE DRIVER SIDE FRONT TIRE BLEW OUT. THE VEHICLE WAS PULLED OVER, BUT THE TIRE WAS UNABLE TO BE CHANGED DUE TO BROKEN PARTS. THE VEHI
I WAS DRIVING DOWNTOWN TO PICK UP PIZZA FOR MY FAMILY, AS I BRAKED FOR A STOP SIGN AND CAME TO A STOP I HEARD A LOUD NOISE AND EXPERIENCED A VERY HARD SHAKING FROM THE FRONT OF THE VAN AS IF I HAD
TL* - THE CONTACT HAS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS PARKED HEARD A LOUD BANG.HE LOOKED AT THE FRONT SUSPENSION AND NOTICED THAT THE DRIVER'S SIDE COIL SPRING FAILED. THE CONTACT TOOK TH
I WAS TRAVELING AT 25-30 MPH HEARD A HEAVY CLUNKING NOISE, FELT THE STEERING WHEEL LOSE CONTROL OF THE WHEELS AND PULLED OVER ALMOST IMMEDIATELY AND CALLED A TOW TRUCK. WE REPLACED THE COIL SPRINGS O
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.