Total Complaints
107 filings
WORKHORSE W22 · model year
107 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004WORKHORSEW22 carries 107 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 3 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 W22 is service brakes, hydraulic with 64 filings, followed by service brakes, hydraulic:foundation components:disc:caliper (7) and service brakes (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2004 W22. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
107 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC | 64 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | 7 |
| SERVICE BRAKES | 6 |
| ELECTRICAL SYSTEM | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| SERVICE BRAKES, ELECTRIC | 2 |
| SERVICE BRAKES, AIR:DISC:CALIPER | 2 |
| STRUCTURE | 1 |
| SUSPENSION:FRONT:SHOCK ABSORBER | 1 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 1 |
| PARKING BRAKE | 1 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| POWER TRAIN | 1 |
ENGINE AND ENGINE COOLING
ON CERTAIN MOTOR HOME AND TRUCK CHASSIS EQUIPPED WITH GENERAL MOTORS 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMP
SERVICE BRAKES, HYDRAULIC
NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED W
The contact owns a 2004 Workhorse W22. The contact stated that after the RV was stored for several years, the contact learned that the brakes had seized. The contact then became aware that the RV was included in a recall. The RV was taken to the dealer and repaired under NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulic) however, the RV experienced brake failure. The contact stated that after the repair due, to personal issues, he was unable to use the RV for several months. The contact stated that he recently started driving the RV around the property and locally; however, he became aware of brake fluid leaking underneath the RV. There was no warning light illuminated. The contact had not taken the RV to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 23,022.
Mileage: 23,022
The contact owns a 2004 Workhorse W22 RV. The contact stated while driving approximately 60 MPH, the brakes heated up and seized. The contact stated that the ABS warning light was illuminated. The contact pulled over and smelled a burning odor. The contact stated that he waited for over one hour for the brakes to cool and then he continued driving to his destination. The contact stated that the failure became constant and he no longer took the RV on long trips. The contact had taken the RV to an independent mechanic where it was diagnosed and determined that the calipers, pistons, sensors, and rotors needed to be replaced. The RV had been repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
Mileage: 60,000
The contact owns a 2004 Workhorse W22 RV. The contact stated while driving approximately 60 MPH, the brakes heated up and seized. The contact stated that the ABS warning light was illuminated. The contact pulled over and smelled a burning odor. The contact stated that he waited for over one hour for the brakes to cool and then he continued driving to his destination. The contact stated that the failure became constant and he no longer took the RV on long trips. The contact had taken the RV to an independent mechanic where it was diagnosed and determined that the calipers, pistons, sensors, and rotors needed to be replaced. The RV had been repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
Mileage: 60,000
The contact owns a 2004 Newmar Kountry built on a 2004 Workhorse W22 chassis. The contact stated while driving 70 MPH, the brake pedal was depressed but failed to respond as needed. The contact was able to continue driving. The vehicle was taken to an independent mechanic on four occasions where the brake pads were replaced four times however, the failure persisted. The contact stated while driving on a wet road surface and attempting to make a stop at the stop sign, the vehicle slid into a ditch. The contact did not sustain any injuries. The contact was able to pull the RV out of the ditch with the assistance of a four-wheel drive vehicle. The contactâs friend, an independent mechanic, arrived at the scene and diagnosed that the brake calipers had seized, causing the brakes to overheat while driving. Additionally, the independent mechanic diagnosed that the brake rotors needed to be replaced. The mechanic performed an unknown service on the brakes which allowed the contact to drive
Mileage: 30,000
2004 CHEVROLET GULF STREAM. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM RECALL REPAIR ISSUES - RIGHT FRONT CALIPER/ABS SENSOR REPLACEMENTS. *SMD *TR
Mileage: 21,960
2004 CHEVROLET GULF STREAM. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM RECALL REPAIR ISSUES - RIGHT FRONT CALIPER/ABS SENSOR REPLACEMENTS. *SMD *TR
Mileage: 21,960
2000 MILES AFTER RECALL WAS FIXED WHEN BRAKES APPLIED STEERING WHEEL PULLS YOUR HANDS OFF AND GOES TO THE RIGHT AND CANT KEEP IT IN THE ROAD.
Mileage: 17,000
TL* THE CONTACT OWNS A 2004 WORKHORSE W22 CHASSIS MOTORHOME. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 15 MPH, THE BRAKES FAILED AND THE PEDAL SANK TO THE FLOOR. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE AUTHORIZED DEALER WAS NOT ABLE TO PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT NOTIFIED OR INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 09V110000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,870.
Mileage: 19,870
TL* THE CONTACT OWNS A 2004 FLEET WOOD MOTOR HOME EQUIPPED WITH A WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO DECELERATE. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE REAR BRAKES WERE ON FIRE. THE CONTACT WAS ABLE TO CONTAIN THE FIRE BY USING AN EXTINGUISHER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN VERIFIED THAT THE BRAKES FAILED AND THE BRAKES, ROTOR, BRAKE CALIPER, SPEED SENSOR AND THE BRAKE LINES WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,000.
Mileage: 23,000
TL* THE CONTACT OWNS A 2004 GEORGI BOY CRUSE MASTER RV EQUIPPED WITH A 2004 WORKHORSE W22 CHASSIS. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE FAILED TO DECELERATE. THE CONTACT WAS ABLE TO REDUCE SPEED AFTER APPLYING THE BRAKES REPEATEDLY AND TO A COMPLETE STOP. AFTER THIRTY MINUTES THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A NHTSA CAMPAIGN ID NUMBER: 09V193000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECENTLY RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,000...UPDATED 05/16/13 *BF THE CONSUMER STATED THE BREAKS AND ROTORS SHOULD HAVE BEEN CHANGED. THEY WERE WARPED FROM THE EXCESSIVE HEAT CAUSED BY CALIPERS HANGING UP. UPDATED 05/23/2013 *JS
Mileage: 12,000
TL* THE CONTACT OWNS A 2004 GEORGI BOY CRUSE MASTER RV EQUIPPED WITH A 2004 WORKHORSE W22 CHASSIS. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE FAILED TO DECELERATE. THE CONTACT WAS ABLE TO REDUCE SPEED AFTER APPLYING THE BRAKES REPEATEDLY AND TO A COMPLETE STOP. AFTER THIRTY MINUTES THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A NHTSA CAMPAIGN ID NUMBER: 09V193000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECENTLY RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,000...UPDATED 05/16/13 *BF THE CONSUMER STATED THE BREAKS AND ROTORS SHOULD HAVE BEEN CHANGED. THEY WERE WARPED FROM THE EXCESSIVE HEAT CAUSED BY CALIPERS HANGING UP. UPDATED 05/23/2013 *JS
Mileage: 12,000
2004 GEORGIE BOY CRUISE MASTER CLASS A MOTOR HOME ON A 2004 WORKHORSE CHASSIS. CONSUMER WRITES IN REGARDS TO PROBLEM WITH BRAKES *TGW THE CONSUMER STATED THE PROBLEM FIRST BEGAN IN SEPTEMBER 2007, WHEN THE BRAKES BEGAN OVERHEATING AND SMOKING. THE CONSUMER HAD THE RV TOWED . WORKHORSE PAID PART OF THE BILL BECAUSE THE RV WAS STILL UNDER WARRANTY. IN AUGUST 2009, THE BRAKES FAILED AND THE RV WOULD NOT STOP. THE RV WAS TOWED AGAIN, WHERE THE BRAKING SYSTEM WAS REPAIRED. IN SEPTEMBER 2010, THE CONSUMER RECEIVED A RECALL LETTER FROM WORKHORSE REGARDING A PROBLEM WITH THE BRAKES. THE CONSUMER TOOK THE RV TO A REPAIR FACILITY TO HAVE IT INSPECTED. THE RV FAILED INSPECTION, DUE TO THE BRAKING SYSTEM OVERHEATING AND SMOKING. THE CONSUMER CONTACTED WORKHORSE WHILE AT THE REPAIR FACILITY AND WORKHORSE REFUSED TO ABSORB THE COST OF HAVING THE RV TOWED TO AN AUTHORIZED SERVICE CENTER. THE CONSUMER INFORMED WORKHORSE, THE BRAKES WERE OVERHEATING AND SMOKING AND HE WOULD NOT BE ABLE TO DRIVE IT.
2005 DAMON CHALLENGER RV ON A 2004 W22 WORKHORSE CHASSIS. CONSUMER STATES THE HYDRAULIC BRAKE LINE IS IN CONTACT WITH THE EXHAUST SYSTEM ON BOTH SIDES OF THE UNIT (REAR AXLE) *TGW
LEAKING GAS TANK AS PER NHTSA RECALL 10V348000. *TR
Mileage: 30,000
LEAKING GAS TANK AS PER NHTSA RECALL 10V348000. *TR
Mileage: 30,000
BOTH OF MY CATALYTIC CONVERTERS FAILED 2/16/11 ON MY 2004 W22 WORKHORSE CHASSIS WITH ONLY 30,000 MILES. REPLACEMENT COST $1,200.00. THERE WAS A RECALL REPLACING DEFECTIVE CATALYTIC CONVERTERS ON THE 2003 WORKHORSE CHASSIS. IS THIS THE CONTINUATION OF THE SAME PROBLEM OF DEFECTIVE CATALYTIC CONVERTERS? I'VE KEPT MY 8.1L TUNED AND SERVICED AS PER MANUFACTURE INSTRUCTIONS. *TR
Mileage: 30,000
CONSUMER STATES THAT HIS 2004 DAMON INTRUDER ON A 2004 W22 WORKHORSE CUSTOM CHASSIS EXPERIENCED THE CALIPER DEFECTS RESULTING IN SAFETY RECALL 50901-C. CONSUMER REQUESTS REIMBURSEMENT FOR REPLACEMENT CALIPERS. *TGW THE CONSUMER STATED THE BRAKES OVERHEATED TO THE POINT THAT A SEVERE WOBBLE HAD DEVELOPED IN THE FRONT WHEELS AND WAS CAUSING THE STEERING WHEEL TO OSCILLATE. THE CONSUMER STATED THE REPAIRS COST $ 3,089.49 OF WHICH $1,751.10 WAS REIMBURSED BY WORKHORSE. THE CONSUMER IS REQUESTING THE REMAINING OF THE REPAIR BILL. *JB
TL*THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER. THE CONTACT STATED THAT THE WHEN THE BRAKES WERE ENGAGED THEY WOULD SURGE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE REAR ROTORS NEEDED TO BE SERVICED AGAIN. THE MANUFACTURER WAS CONTACTED AND THEY WERE NOT WILLING TO OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 696 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 3/7/11 *CN UPDATED 03/14/11
Mileage: 694
2004 SOUTHWIND MOTORHOME ON A 2004 WORKHORSE W22 CHASSIS. CONSUMER STATES THAT IT IS INVOLVED IN THE WORKHORSE RECALL FOR DEFECT WITH BOSCH BRAKES. HE STATES THAT HE HAD TO GET A COMPLETE BRAKE JOB. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIRS. *KB ALL FOUR ROTORS WERE CRACKED AND HAD TO BE REPLACED. THE CONSUMER WAS DENIED REIMBURSEMENT BASED ON THE BRAKE PROBLEM BEING CAUSED BY FATIGUE. *JB
THE ABOVE VEHICLE WAS PURCHASED ON 10/29/2010, WHILE CONDUCTING THE FIRST 30 DAY RIVING TEST, IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT FUNCTIONING PROPERLY, THE DISPLAY LIGHT WILL NOT COME ON AND THEREFORE HAD TO DRIVE IN THE EVENING WITHOUT THIS KNOWLEDGE. DURING THE DAILIGHT, WHEN I PLACED THE VEHICLE IN CRUISE CONTROL THE INSTRUMENT CLUSTER FAILED TO TELL ME SO. THERE ARE MANY OTHER FEATURES TO THIS INSTUMENT THAT I DO NOT KNOW IF THEY WORK OR NOT. UPON BRINGING THE VEHICLE BACK TO THE PURCHASING DEALER, I WAS TOLD THAT THE INSTRUMENT PANEL HAD BEEN PREVIOUSLY RECALLED BY THE MANUFACTURER AND THAT THE WORK HAD ALREADY BEEN COMPLETED ON APRIL 2010 AND THEREFORE IF I WANTED IT FIXED, I WOULD HAVE TO PAY APPROXIMATELY $600.00 TO GET IT FIXED. THIS VEHICLE WAS SOLD TO ME WHILE BEING UNSAFE TO DRIVE, HOW CAN THEY TELL ME THAT I WOULD HAVE TO PAY FOR A SAFETY REPAIR OF THIS MAGNITUDE WHEN IT DID NOT HAPPEN WHILE I OWNED THE VEHICLE. THE WORKHORSE RECALL NUMBER WAS BULLETIN NO. 5
Mileage: 14,321
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.