Total Complaints
3 filings
VOLVO HEAVY TRUCK · model year
2002 VOLVO HEAVY TRUCK
3 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002VOLVOHEAVY TRUCK carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 HEAVY TRUCK is tires with 1 filings, followed by structure:body (1) and engine and engine cooling (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2002 HEAVY TRUCK. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
3
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| TIRES | 1 |
| STRUCTURE:BODY | 1 |
| ENGINE AND ENGINE COOLING | 1 |
Recent Complaints
20140711STRUCTURE:BODY
METAL STRAP HOLDING UP AIR TANK RESERVOIR IS CONSTANTLY BREAKING, BROKE ON MY TRUCK FEW YEARS AGO WHILE DRIVING ON THE HWY, IS BREAKING UP ON ALL MY TRUCKS WITH ABOVE DESIGN. MYSELF GETTING TIRED WITH DEFECTIVE DESIGN AND PART, I HAVE REPLACED METAL STRAP WITH A TIE DOWN RATCHET RATED 5000LBS. NOW I'M GETTING TICKETS FROM DOT FOR DOING SO AND SOLVING THE PROBLEM THE RIGHT WAY. MENTION ABOVE VOLVO PART NUMBER IS 8073380. THIS IS A SERIOUS DESIGN ISSUE INVOLVING ALL VOLVO TRUCKS 1999, 2000, 2001, 2002, 2003 IF NOT MORE. LOSING AIR TANKS WHILE TRAVELING 65 MH ON THE HWY AND BEING 80000 LBS IS A REAL SAFETY HAZARD FOR ALL BEING ON THE ROAD. *TR
Mileage: 350,000
20140711ENGINE AND ENGINE COOLING
METAL STRAP HOLDING UP AIR TANK RESERVOIR IS CONSTANTLY BREAKING, BROKE ON MY TRUCK FEW YEARS AGO WHILE DRIVING ON THE HWY, IS BREAKING UP ON ALL MY TRUCKS WITH ABOVE DESIGN. MYSELF GETTING TIRED WITH DEFECTIVE DESIGN AND PART, I HAVE REPLACED METAL STRAP WITH A TIE DOWN RATCHET RATED 5000LBS. NOW I'M GETTING TICKETS FROM DOT FOR DOING SO AND SOLVING THE PROBLEM THE RIGHT WAY. MENTION ABOVE VOLVO PART NUMBER IS 8073380. THIS IS A SERIOUS DESIGN ISSUE INVOLVING ALL VOLVO TRUCKS 1999, 2000, 2001, 2002, 2003 IF NOT MORE. LOSING AIR TANKS WHILE TRAVELING 65 MH ON THE HWY AND BEING 80000 LBS IS A REAL SAFETY HAZARD FOR ALL BEING ON THE ROAD. *TR
Mileage: 350,000
20110307CrashTIRES
2006 VOLVO 245, UNIT 1 AND UNIT 2 WERE WEST ON THE OHIO TURNPIKE. UNIT 1 WAS OVERTAKING UNIT 2 ON THE LEFT SIDE. UNIT 2 LEFT FRONT TIRE BLEW OUT AND UNIT 1 AND 2 COLLIDED. UNIT 1 STARTED TO JACKKNIFE FORCING BOTH UNITS OFF THE RIGHT SIDE OF THE ROAD. UNIT 2 DROVE INTO THE DITCH AND OVERTURNED ONTO THE LEFT SIDE. UNIT 1 STRUCK THE DITCH AND SPUN AROUND AND OVERTURNED ONTO THE RIGHT SIDE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0048-91) *JB UPDATED 03/21/11 *BF
Compare 2002VOLVOHEAVY TRUCK to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2002 VOLVO HEAVY TRUCK have?▼
The 2002 VOLVO HEAVY TRUCK has 3 NHTSA complaints, 1 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2002 VOLVO HEAVY TRUCK?▼
The most-complained component for the 2002 VOLVO HEAVY TRUCK is TIRES with 1 complaints. Other frequently reported areas include STRUCTURE:BODY and ENGINE AND ENGINE COOLING.
Is the 2002 VOLVO HEAVY TRUCK safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.