Total Complaints
31 filings
TOYOTA YARIS · model year
31 NHTSA complaints, 5 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011TOYOTAYARIS carries 31 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 3 fires, 10 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 YARIS is air bags with 21 filings, followed by suspension (2) and structure:body:trunk lid (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2011 YARIS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
31 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 21 |
| SUSPENSION | 2 |
| STRUCTURE:BODY:TRUNK LID | 1 |
| STRUCTURE | 1 |
| INTERIOR LIGHTING | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ENGINE | 1 |
| WHEELS | 1 |
| ELECTRICAL SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 20
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX4
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
On January 9, 2018, Toyota Motor Engineering & Manufacturing (Toyota) notified NHTSA that they are recalling 14,585 model year 2010-2012 Yaris vehicles ever registered in the states of Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Idaho, Illinois, Indiana, Iowa, K
The car malfunction issue that is being reported is for the 2011 Toyota Yaris Gearshift and yes it is available upon request. The safety of small children were at risk when the vehicle was turned off no key in the ignition and no pressure on the break but the gear was pulled it shifted into neutral and completed an accelerated roll away with a small child inside. Not as of yet, has this vehicle been inspected by an independent service center. Vehicle has been inspected by other individuals and insurance reps. NO WARNING LIGHTS VISIBLE because keys were never in vehicle or in vehicle ignition.
I FILED A CLAIM FOR THE AUTO AIRBAG SETTLEMENT IN 2017. I NEVER RECEIVED ANY RESPONSE AND WHEN I CONTACTED TOYOTA THEY STATED BOB BAKER DOES NOT EXIST ANYMORE. NO ONE HAS AN ANSWER. THANK YOU, AMPARO PEREZ-FLYNN
Mileage: 59,000
I CALL TO TOYOTA, AND I WAIT FOR APOIMENTNT
IT WAS NEW YEAR'S EVE 12/31/2018 IT WAS RAINING AND I WAS GOING HOME AFTER PICK UP DINNER FOR MY FAMILY AND I WAS COMING TO A STOP SIGN AND I PRESSED ON MY BRAKES AND IT DIDN'T CATCH ON AND I LET OFF OF IT AND PRESSED ON IT AGAIN. I STILL FELT LIKE I WAS SLIDING AND THAT WHEN I PRESSED ON IT EVEN HARDER AND I KEPT SLIDING. I TURNED MY WHEEL SO I WOULDN'T HIT STRAIGHT TO THE TREES AND THE DITCH BUT ONCE I TURNED THE WHEEL I FELT THE CAR BEING PUSHED LIKE THE WIND BLEW ON IT AND NEXT THING I FEEL THE CAR WAS HIT AND ROLLING DOWN THE DITCH AND THE AIRBAGS DIDN'T DEPLOY. IT HAPPENED SO FAST I THOUGHT WE WERE DIED CAUSE IT WAS MY 6 MONTHS OLD DAUGHTER AND I. THE FIRST DAY AFTER THE ACCIDENT MY NECK WAS HURTING SO BAD THAT IT HURT FOR ME TO SWALLOW AND MY CHEST, SHOULDERS, AND BACK HURTS. MY DAUGHTER AND I WENT TO URGENT CARE ON 1/2/2019 CAUSE THE DOCTORS OFFICE WERE CLOSED AND THE EMERGENCY ROOM WAS FULL OF PEOPLE THE NEXT DAY CAUSE IT WAS A HOLIDAY I WISH I HAD WENT WITH THE AMBULANCE OR W
Mileage: 105,000
TAKATA RECALL
TAKATA RECALL: UPON RECEIVING THE RECALL LETTER FROM TOYOTA APPROXIMATELY 6 WEEKS AGO I IMMEDIATELY CONTACTED ONE OF THE 2 LOCAL DEALERS (PRECISION TOYOTA) AND ARRANGED TO HAVE THE PARTS ORDERED. AFTER APPROXIMATELY 7 TO 10 DAYS I WAS NOTIFIED THAT THE PARTS HAD ARRIVED AND I ATTEMPTED TO SCHEDULE AN APPOINTMENT FOR REPAIR BUT THE DEALER IS UNWILLING TO GIVE ME A RIDE HOME SO I CAN USE A BORROWED VEHICLE TO GO TO WORK. YESTERDAY I WAS ADVISED BY A REP FROM PRECISION TOYOTA THAT THEY AGAIN WOULD NOT BE ABLE TO GIVE ME A RIDE HOME ON THEIR SHUTTLE BUT WOULD ARRANGE FOR AN UBER TO RETURN ME HOME. UPON ARRIVAL THIS MORNING AT PRECISION TOYOTA I WAS ADVISED THAT THEY IN FACT WOULD NOT ARRANGE FOR A RIDE TO MY HOME BECAUSE OF WHERE I LIVE (APPROXIMATELY 19 MILES FROM THE DEALER). I WORK AND CANNOT AFFORD TO TAKE A DAY OFF FROM WORK ESPECIALLY FOR SOMETHING THAT IS NOT MY FAULT!!! TOYOTA IS FAILING AT THIS RECALL!
TAKATA RECALL
THE PASSENGER SIDE AIRBAG OFF LIGHT WITH NOT SHUT OFF AS WELL AS THE SRS LIGHT. BOTH PASSENGER AND DRIVER WERE IN SEAT.
Mileage: 47,742
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL" THIS RECALL HAS BEEN KNOWN SINCE MAY 23, 2016 YET WE ONLY RECEIVED A RECALL NOTICE AT THE BEGINNING OF JANUARY 2017,AND NO FIX IS AVAILABLE FOR THE TAKATA AIR BAG INFLATORS ON OUR VEHICLE. (MAKING THIS VEHICLE DANGEROUS FAR WORSE THEN ANY VEHICLE WITHOUT A AIR BAG SYSTEM). WE PURCHASED THIS VEHICLE FOR ITS SAFETY , BUT IT IS NOT SAFE. AND TOYOTA HAS NO FIX FOR THE ISSUE.. AT THIS TIME I FEEL CONSIDERING THIS HAS BEEN KNOW FOR A LONG TIME AND NOTHING HAS BEEN DONE TO CORRECT THE DANGERS ASSOCIATED WITH THE VEHICLE, THE MANUFACTURE SHOULD EITHER CORRECT THE FAULTY INFLATORS, PROVIDE SAFE REPLACEMENT VEHICLES, OR OUT RIGHT PURCHASE THE VEHICLES BACK FROM THE OWNERS FOR THE OWNERS ACTUAL PURCHASE COST. AS OF JANUARY 20TH 2017 NO NOTICE TO CORRECT THIS POTENTIALLY DEADLY SITUATION HAS BEEN RECEIVED.
Mileage: 45,000
TL* THE CONTACT OWNS A 2011 TOYOTA YARIS. WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED, THE FRONT PASSENGER AIR BAG WAS DEACTIVATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED DUE TO THE WEIGHT IN THE PASSENGER SEAT BEING TOO HEAVY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Mileage: 35,000
TL* THE CONTACT OWNS A 2011 TOYOTA YARIS. WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED, THE FRONT PASSENGER AIR BAG WAS DEACTIVATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED DUE TO THE WEIGHT IN THE PASSENGER SEAT BEING TOO HEAVY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Mileage: 35,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/06/17 LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/01/2017*JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
TAKATA RECALL I WISH TO COMPLAIN ABOUT TAKATA AND TOYOTA ABOUT THEIR MUTUAL HANDLING OF THE RECALL. THIS SUMMER I RECEIVED A NOTICE FROM TOYOTA RECOMMENDING KEEPING THE FRONT PASSENGER SEAT UNOCCUPIED DUE TO THE FRONT PASSENGER AIRBAG WHILE THEY SEEK A "REMEDY". FROM WHAT READING I HAVE DONE, THE REMEDY CONSISTS OF REPLACING THE DEFECTIVE TECHNOLOGY FROM TAKATA WITH A NEWER VERSION OF THE SAME DEFECTIVE TECHNOLOGY, THUS PROLONGING THE DANGER. THIS IS JUST A PLOY TO BUY TIME AND IT IS CRIMINAL. AS THE AIRBAG RECALL EXPANDS TO OTHER MAKES AND MODELS, WILL OTHER AIRBAGS IN MY VEHICLE BE AFFECTED AS WELL? SO NOW I AND MANY THOUSANDS/ MILLIONS OF OTHER DRIVERS MUST DRIVE VEHICLES THAT COULD EXPLODE ON US AT ANY GIVEN TIME AND THAT WILL BE DIFFICULT, IF NOT IMPOSSIBLE, TO SELL. WE SHOULD BE COMPENSATED AND TOYOTA AND TAKATA MUST BE HELD ACCOUNTABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/01/17*LJ UPDATED 03/13/17.*JB
TL* TAKATA RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA YARIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/21/16*LJ UPDATED 11/22/16.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TOYOTA RECALL: NOTICE STATES: "DO NOT OPERATE THE VEHICLE WITH AND OCCUPANT IN FRONT PASSENGER SEAT." LIMITS USEFULNESS OF VEHICLE. AS THE THREE POINT SEAT HARNESS IS THE PRIMARY PASSENGER RESTRAINT AND THE AIRBAG IS SECONDARY, I WOULD LIKE TO DISABLE THE FRONT PASSENGER AIRBAG. PLEASE ADVISE.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.