Total Complaints
37 filings
TOYOTA VENZA · model year
37 NHTSA complaints, 7 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2014TOYOTAVENZA carries 37 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 0 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 VENZA is air bags with 5 filings, followed by vehicle speed control (4) and unknown or other (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2014 VENZA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
37 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 5 |
| VEHICLE SPEED CONTROL | 4 |
| UNKNOWN OR OTHER | 4 |
| POWER TRAIN | 3 |
| SERVICE BRAKES | 3 |
| STEERING | 3 |
| SUSPENSION | 3 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| STRUCTURE:BODY | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| WHEELS | 1 |
| TIRES | 1 |
| TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 1 |
| BACK OVER PREVENTION | 1 |
AIR BAGS:SIDE/WINDOW:CURTAIN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Sudden shattering of windshield and panoramic sunroof glass. The glass suddenly shattered with no obvious impact of any type.
My daughter was in an accident where a 2025 ram quad cab hit her at full speed in the drivers front wheel. The airbags didnât deploy allowing her head to break the side window. The recall for the side airbag had been completed.
The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
I called the dealership in Feb 2022 to have recall done and was told they were ordering the parts but have not heard from them.
The vehicle started to exhibit a popping or clunking sound in the steering Column after 125,000 miles. Was told it was not dangerous and continued to drive while albeit was still distracting. At 165,000, the sound became extremely loud at hwy speeds of 70-80mph and cause the steering wheel to shake and pull to the left. Took to mechanic who told me to take it to dealer. Dealer immediately knew what the problem was but was told I would have to replace the entire steering column because there was no way access the bushing otherwise. It was 15$ EPS bushing/damper that had literally worn down to nothing cause the power steering motor to vibrate on the steering column when going over bumps and driving at high speeds. Altering the alignment and causing a slow leak of hydraulic power steering fluid. This apparently is a fairly common issue with 2009-2015 Toyota Venza
I have been trying to have this recall taken care of at key west Toyota they have made no effort to remedy this situation. I have emailed and called numerous time with never getting a call back.
I WAS STOPPED AT A TRAFFIC LIGHT AND COULD FEEL THE STEERING WHEEL TIGHTEN LIKE IT WAS LOCKING UP. WHEN THE LIGHT TURNED TO GREEN I MADE A LEFT HAND TURN AND HAD NO POWER IN THE STEERING WHEEL. I MANUALLY TURNED WHEEL AS HARD AS I COULD AND DRIFTED ACROSS ROAD WITH VERY LITTLE CONTROL BECAUSE IT WAS EXTREMELY DIFFICULT TO TURN STEERING WHEEL. I PULLED/ DRIFTED THE CAR OFF THE ROAD IN A DIAGONAL DIRECTION BECAUSE IT WAS TOO DIFFICULT TO TRULY MAKE A DIRECT TURN OR PULLOVER. THE POWER STEERING INDICATOR LIGHT CAME ON. I TURNED VEHICLE OFF AFTER I DRIFTED TO A SAFE SPOT AND WHEN TURNED IT BACK ON THE STEERING WORKED. I DROVE TO A REPAIR SHOP BUT NO DIAGNOSIS HAS BEEN MADE YET. THIS HAPPENED ON A MAJOR ROAD BUT NOT HIGHWAY. I SUSPECT THIS MAY BE RELATED TO THE TOYOTA SAFETY RECALL F0J (F1J) ELECTRIC POWER STEERING (EPS) ELECTRIC CONTROL UNIT (ECU) CERTAIN TOYOTA VEHICLES 2014-2015. MY VENZA WAS NOT ON THE RECALL LIST BUT MAYBE IT SHOULD BE BECAUSE THE STEERING PROBLEM WAS EXACTLY AS DESC
Mileage: 54,000
CONSTANT DEFLATION OF TIRE WITH NO VISIBLE PROBLEM.
CONSTANT DEFLATION OF TIRE WITH NO VISIBLE PROBLEM.
I TOOK THE VEHICLE TO THE DEALER BECAUSE IT 2WE MAKING A NOISE IN THE REAR OF THE VEHICLE. THEY CHANGED THE SHOCKS, BUT THE NOISE DIDN'T STOP. I TOOK IT TO A PRIVATE MECHANIC THAT TOLD ME THAT THE NOISE WAS COMING FROM THE REAR BUSHINGS, WHICH ARE PLASTIC (MOST OF THE TIME THE BUSHINGS ARE MADE OF METAL) INSIDE OF THE HUB. I WAS CHARGED TO FIX THE WRONG THING BY THE DEALERSHIP, AND THE PROBLEM WAS STILL NOT FIXED. WHY DID THEY USE A PLASTIC PART, JUST TO SAVE MONEY? THIS WILL BE THE LAST TIME I BUY A TOYOTA. THE VEHICLE STILL MAKES NOISE, AND IS HEATING UP MY TIRES AT AN ALARMINGLY FAST RATE.
Mileage: 50,000
IN NOVEMBER 2018 A WARNING LIGHT ON THE DISPLAY INDICATED A MALFUNCTION OF THE AIRBAG SYSTEM. I TOOK IT TO THE DEALER WHERE I PURCHASED THE VEHICLE AND HAD IT DIAGNOSED. THEIR ANALYSIS INDICATED THAT THERE WAS CORROSION ON THE LEFT FRONT SENSOR AND THEY RECOMMENDED REPLACEMENT OF THE LEFT FRONT SENSOR AND THE WIRING HARNESS. THIS WIRING HARNESS ENCOMPASSES ALMOST THE ENTIRE ROOF. THEY ESTIMATED THE TIME TO REPLACE THE HARNESS AND SENSOR WOULD BE ABOUT 10 HOURS AND THE COST WOULD BE APPROXIMATELY $4000. THIS CAR HAS NEVER BEEN IN AN ACCIDENT NOR HAS IT BEEN STRUCK BY LIGHTNING. IT HAS ALSO BEEN KEPT IN A HEATED GARAGE THE ENTIRE 4 YEARS. TO MY KNOWLEDGE A WIRING HARNESS IS NOT A WEARABLE ITEM. *TR
THE POWER DOOR LOCK ACTUATORS IN TOYOTA VEHICLES FROM THIS YEAR MODEL ARE DEFECTIVE. THEY ONLY LAST ABOUT A YEAR OR TWO BEFORE THEY STOP WORKING. REPLACING THE ACTUATOR IS A VERY TIME INTENSIVE PROCEDURE AND THE COMPONENT IS NOT CHEAP EITHER. OUR VEHICLE HAS HAD THREE OF THE FOUR DOOR LOCK ACTUATORS FAIL IN LESS THAN THREE YEARS. WE PURCHASED THE VEHICLE NEW AND THE ACTUATORS FAILED UNDER NORMAL USE. I HAVE ANOTHER OLDER TOYOTA WITH WELL OVER 200,000 MILES AND THE ACTUATORS WORK JUST FINE. THIS TYPE OF FAILURE ON A SIMPLE EVERYDAY COMPONENT IS UNACCEPTABLE. A QUICK SEARCH AROUND THE INTERNET WILL REVEAL THAT THE ACTUATORS FAILING IS A COMMON THEME AMONG NEWER TOYOTA VEHICLES. THIS DEFECTIVE PART EXISTS IN ALMOST EVERY TOYOTA CAR AND SOME SUV AND TRUCK MODELS. TOYOTA IS UNABLE TO PRODUCE A RELIABLE DOOR LOCK ACTUATOR.
THE DUST IS A DIRECT RESULT OF THE AIR CONDITIONING'S EVAPORATOR FLAKING OFF SMALL PIECES. CARSPEC'S HEARD MULTIPLE EXPLANATIONS AS TO WHY THE EVAPORATOR DOES THIS: THE PROTECTIVE COATING ON THE EVAPORATOR FLAKES OFF, THE EVAPORATOR'S ALUMINUM CORRODES, ETC. THE BLOWER TAKES THESE BITS OF DEBRIS AND PUSHES THEM THROUGH THE VENTS INTO THE CABIN. THE SOLUTION TO FIXING THE PROBLEM IS, UNFORTUNATELY, TO REMOVE THE ENTIRE DASH, CRASH BAR, MOST OF THE FRONT HARNESS, AIR/HEATER BOX AND REPLACE THE EVAPORATOR CORE WITH AN UPDATED PART ' AN EXPENSIVE PROPOSITION ' WHILE CLEANING ALL OF THE VENTS THAT MAY HOUSE RESIDUAL DUST. ALUMINUM DUST CANNOT BE GOOD FOR LUNGS OF OCCUPANTS OF VEHICLE AND SHOULD BE FIXED AT NO COST TO VEHICLE OWNER.
Mileage: 43,000
MY BRAKES FAILED AT A LOW SPEED AT A MCDONALDS AND I HIT A CAR IN FRONT OF ME. MY SON AND GRANDAUGHER WERE IN THE CAR WITH ME. I COULDN'T GET THE CAR TO STOP NO MATTER HOW MUCH I PUSHED ON THE BRAKES. MY WIFE CALLED TOYATO BUT WAS TOLD TO DRIVE THE CAR TO A DEALERSHIP. WE ARE AFRAID TO DRIVE THE CAR IT WOULD SEEM TO BE DANGEROUS TO DO SO.THIS IS ARE ONLY CAR. DOESN'T SEEM TO BE ANY URGENCY ON TOYATOS PART. ANY HELP TO RESOLVE THIS SITUATION BEFORE SOME HAS TO DIE.
Mileage: 74,725
DRIVING OUT OF MY NEIGHBORHOOD AT 5 MILES AND MALFUNCTION OF "LOW TIRE PRESSURE WARNING"' LIGHT NEVER COME ON UNTIL MY TIRE WAS COMPLETELY FLAT AND VEHICLE BECOME NON-OPERATIONAL.
Mileage: 22,220
TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STABILITY CONTROL (VSC) SYSTEM FAILED AND CAUSED THE VEHICLE TO SWERVE APPROXIMATELY SIX INCHES TO THE LEFT. THE FEELING WAS IDENTICAL TO A TIRE BLOW OUT. THE VSC WARNING INDICATOR FLASHED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Mileage: 45,000
2017 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO SUDDEN ACCELERATION ISSUES. *LD THE CONSUMER STATED THE VEHICLE HAD IT'S SECOND EPISODE OF SUDDEN ACCELERATION. THIS SPECIFICALLY OCCURED, WHEN APPROACHING A STOP SIGN AND REMOVING FOOT FROM THE ACCELERATOR PEDAL THEN PLACING IT ON THE BRAKE PEDAL. *JS
I'M FROM VANCOUVER, BC, CANADA. I WAS DRIVING BACK, FROM VANCOUVER AIRPORT OUTLET STORES, ON HIGHWAY 99, WITH AROUND 90 KM/H AND WHEN I APPROACHED THE INTERSECTION WITH OVER-PASSING CAMBIE ROAD, I HEARD LIKE AN GLASS EXPLOSION ON THE CAR ROOF, AND BY REFLEX I DUCK AND COVER BUT I DID NOT STOP THE CAR IN THE MIDDLE OF THE INCOMING TRAFFIC. I MANAGED TO SLOW DOWN AND MOVE TO THE SIDE OF THE HIGHWAY THEN STOP THE CAR COMPLETELY. WHEN GOT OUT AN LOOK I SAW MY MOBILE SUNROOF BROKEN IN LARGE PIECES, LIKE SOMEONE CUT IT I SQUARE LIKE FORMS. I WAS VERY LUCKY THAT MY SUNROOF OVERHEAD PROTECTION WAS CLOSED, AT THE TIME OF THE INCIDENT, OTHERWISE ALL THOSE BROKEN SUNROOF PIECES HAD FALLEN IN MY HEAD ... AND AT 90 KM/H ... MY REACTION WOULD HAD BEEN DIFFERENT, PROBABLY LEADING TO A SERIOUS ACCIDENT. SINCE IT WAS LONG WEEKEND, THE COMPANY WHICH SOLD ME THE CAR, AND REPRESENT TOYOTA (DESTINATION TOYOTA BURNABY) WAS CLOSED, SO I CALLED THE INSURANCE COMPANY AND FILE A CLAIM ([XXX]). I FINA
Mileage: 5,593
ON FRIDAY, JULY 1ST ON VACATION TO HERSHY PENNSLYVANIA THE SUNROOF ON MY 2014 TOYOTA VENZA EXPLODED. THERE WAS NO TRAFFIC OR ANYTHING NEAR US. I INFORMED TOYOTA OF HOPKINSVILLE ABOUT MY CONCERN ABOUT THE SAFETY OF THE VEHICLE. THEIR RESPONSE WAS THE WARRANTY WAS EXPIRED BECAUSE OF THE MILEAGE OF THE VEHICLE I CALLED THE TOYOTA COPORATE OFFICE JUST TO GET TRANSFERED FROM ONE CUSTOMER SERVICE REP TO ANOTHER. I AM OUT OF RENTAL CAR EXPENSES PLUS MY INSURANCE DEDUCTIBE. BOTH INSURANCE ESTIMATOR AND TOYOTA TECHNICIAN AGREED NO OBJECT DAMAGED THE ROOF BUT TOYOTA REFUSES TO PAY FOR THE DAMAGES. I JUST WANT TO TRAVEL IN A VEHICLE THAT IS SAFE AND THE CAR MANUFACTURE HAS SOME INTEGRITY.
Mileage: 45,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.