TOYOTA VENZA · model year

2013 TOYOTA VENZA

85 NHTSA complaints, 22 crash reports, and 4 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2013TOYOTAVENZA carries 85 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 22 crashes, 0 fires, 25 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 VENZA is air bags with 12 filings, followed by service brakes (10) and unknown or other (9). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 51 investigation files overlapping the 2013 VENZA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

85
Complaints
22
Crashes
0
Fires
25
Injuries
0
Deaths
2013 TOYOTA VENZA — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2013 TOYOTA VENZA. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

85 filings

Crashes Reported

22 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
AIR BAGS12
SERVICE BRAKES10
UNKNOWN OR OTHER9
ELECTRICAL SYSTEM8
STRUCTURE:BODY7
VEHICLE SPEED CONTROL7
ENGINE7
STEERING5
STRUCTURE:BODY:HATCHBACK/LIFTGATE3
FUEL/PROPULSION SYSTEM3
ELECTRONIC STABILITY CONTROL (ESC)2
POWER TRAIN1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
FUEL SYSTEM, GASOLINE1
SEATS1

Recalls (4)

13V44200017/10/2013

ELECTRICAL SYSTEM

Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accu

13V01400016/01/2013

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model y

21V25700013/04/2021

AIR BAGS:SIDE/WINDOW:CURTAIN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.

13V12300009/04/2013

EQUIPMENT:OTHER:LABELS

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-20

Recent Complaints

20251212BACK OVER PREVENTION

The contact owns a 2013 Toyota Venza. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. In addition, the contact stated that due to the failure, the contact was concerned about crashing into any objects behind the vehicle while reversing. The contact stated that the rear-view display was not viewable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.

20251115UNKNOWN OR OTHER

When the Vehicle Stability Control (VSC) light comes on, it also cuts power to the engine even when the car is moving at full highway speed. This can pose a great danger when crossing bridges or anytime while driving the vehicle in traffic.

20250305FUEL/PROPULSION SYSTEM

Fuel pump fail causing the car to stall out going 75 miles an hour on the highway

20231126UNKNOWN OR OTHER

2013 Venza pasenger side and back leak very bad when it rains

20231006AIR BAGS

Subject: Formal Complaint Regarding Potential Safety Issue - 2009-2015 Toyota Venza Models Dear National Highway Traffic Safety Administration (NHTSA), I am writing to formally report a potential safety concern related to the 2009-2015 Toyota Venza Models. The issue pertains to a discernible creaking sound originating from the turn signal stalk when the turn signals are engaged and the steering wheel is turned. Upon thorough examination, it has been identified that the source of this noise is the clock spring, a crucial airbag component designated by its yellow color and distinguished by two orange and yellow wires. It is imperative to emphasize that the clock spring, being a vital element of the airbag system, plays a pivotal role in ensuring occupant safety. Unfortunately, the persistent "clicking/ratcheting" noise associated with the turn signals in these models has been observed to have adverse consequences over time. This prolonged issue leads to clock spring failure, subsequen

20231004STRUCTURE:BODY

Sunroof/moonroof assembly leaks heavily in rain, makes cracking sound over bumps Dealer/manufacturer will not fix, they want $4600 to repair

20220623ELECTRICAL SYSTEM

I complained to a Toyota Dealer about this problem in 6-2017. The took it for a road test and the car did not do it and it did not record a code. So they could not find a solution. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the car is not under power, it is coasting and depressing the gas pedal has no effect on the engine speed. After this period the electronic link is automatically restored and the engine is again responsive to pressure on the gas pedal. I have been dealing with this scenario ever since I purchased this car in 8-2013. It seems to be happening more frequently. Needless to say, it is a very dangerous situation. I no longer feel safe driving this car. .

20220623ENGINE

I complained to a Toyota Dealer about this problem in 6-2017. The took it for a road test and the car did not do it and it did not record a code. So they could not find a solution. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the car is not under power, it is coasting and depressing the gas pedal has no effect on the engine speed. After this period the electronic link is automatically restored and the engine is again responsive to pressure on the gas pedal. I have been dealing with this scenario ever since I purchased this car in 8-2013. It seems to be happening more frequently. Needless to say, it is a very dangerous situation. I no longer feel safe driving this car. .

20220623VEHICLE SPEED CONTROL

I complained to a Toyota Dealer about this problem in 6-2017. The took it for a road test and the car did not do it and it did not record a code. So they could not find a solution. Intermittently and without warning the electronic link between the gas pedal and the engine is inoperative for 3-5 seconds. During this period the car is not under power, it is coasting and depressing the gas pedal has no effect on the engine speed. After this period the electronic link is automatically restored and the engine is again responsive to pressure on the gas pedal. I have been dealing with this scenario ever since I purchased this car in 8-2013. It seems to be happening more frequently. Needless to say, it is a very dangerous situation. I no longer feel safe driving this car. .

20211022AIR BAGS

The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger’s side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver’s side and passenger’s side air bags seat belts warning lights recently started to remain illuminated. The local dealer was contacted about inspecting the vehicle however, the contact declined after being provided a cost to do the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

20211022SEAT BELTS

The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger’s side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver’s side and passenger’s side air bags seat belts warning lights recently started to remain illuminated. The local dealer was contacted about inspecting the vehicle however, the contact declined after being provided a cost to do the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

20210915STEERING

Both front lower control arms were cracked. Dealer kept old parts. These parts help control the steering to the wheels. The cracks were confirmed by the Dealer only. The car was not inspected by any other entities. There were no warning indicators, the problem was founded during a routine multipoint inspection.

20210803AIR BAGS

The contact owns a 2013 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated while starting the vehicle. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 91,000.

Mileage: 91,000

20210720AIR BAGS

The contact owns a 2013 Toyota Venza. The contact received notification of NHTSA campaign number: 21V257000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

20210526FUEL/PROPULSION SYSTEM

Internal Fault of fuel pump assembly. With NO prior warnings of messages or warning lights from the dash, nor any poor performance issues of starting or running of the engine the fuel pump failed all at once while driving on an expressway at 65 mph and the engine shut down leaving me without any control of my vehicle. The vehicle was towed to the dealer who confirmed that the fuel pump had an internal failure and the vehicle is disabled. No Recall has been issues by Toyota for this model year. An extremely dangerous situation that Toyota is not properly addressing.

20210511AIR BAGS

TL* THE CONTACT OWNED A 2013 TOYOTA VENZA. THE CONTACT STATED WHILE DRIVING AT 20 MPH, ANOTHER VEHICLE HAD IMPACTED INTO THE CONTACTS VEHICLE ON THE DRIVER SIDE; NONE OF THE AIR BAGS DEPLOYED. THE CONTACT STATED MULTIPLE INJURIES (THE CONTACT WAS THE ONLY ONE IN THEIR VEHICLE). THE CONTACT WOKE UP IN THE HOSPITAL WHILE RECEIVING MEDICAL CARE FOR HEADACHES, BRUISING ON THE LEFT ARM, LOWER BACK BRUISING AND BRUISING ON THE CHEST WHICH RESULTED IN INTERNAL BLEEDING. A POLICE REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS TOWED TO INSURANCE LOT WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

20210416AIR BAGS

THE AIRBAG WARNING SYSTEM LIGHT CAME ON IN DEC 2019. I PURCHASED A DTC READER BLUE DRIVER) AND SCANNED THE VEHICLE. AIRBAG CODE B1698 REGISTERED. I SWITCHED LEFT DOOR SENSOR WITH THE RIGHT DOOR SENSOR AND STILL THE LEFT DOOR SENSOR CODE REMAINED. I DISMANTLED THE CENTER CONSOLE, LEFT AND RIGHT DOOR PANELS, ETC. BUT COULD NOT RESOLVE THE MALFUNCTION CODE. I FINALLY GAVE UP AND HAVE DRIVEN WITHOUT AN ACTIVE AIRBAG SYSTEM. I'M FILING THIS COMPLAINT IN SUPPORT OF YOUR RECALL FOR THE TOYOTA VENZA AIRBAG WIRING.

20210123AIR BAGS

ERROR MESSAGE: CHECK SRS AIRBAG SYSTEM LIGHT CAME ON. I WAS DRIVING ON A HIGHWAY AT ABOUT 50 MPH. TOOK CAR TO MY MECHANIC WHO HOOKED IT TO THE COMPUTER DIAGNOSTIC MACHINE. HE SAID THIS WAS THE 2ND TIME THE LIGHT CAME ON (FIRST TIME FOR ME SINCE AUGUST 2014) PER THE DIAGNOSTIC MACHINE HISTORY. TOOK TO DEALERSHIP 1/23/2021

Mileage: 94,801

20200828VISIBILITY/WIPER

TURNED ON ENGINE WENT TO PUSH UP THE DRIVER SIDE SUN VISOR IT WOULD NOT CLICK INTO PLACE I TRIED AGAIN AND THE VISOR JUST DROPPED AND WOULD NOT GO UP AGAIN. IT APPEARS THAT THE MECHANISM TO HOLD THE VISOR UP IS PULLING THE FABRIC OUT FROM UNDER THE MIRROR TOO. THIS HAPPENED 8/27/2020. THERE IS NO REASON FOR THIS TO HAPPEN SINCE THIS CAR IS CARED FOR BY THE ORIGINAL OWNER.

20200205ENGINE

THIS CAR HAS 166000 MILES ON IT AND ALWAYS HAD A DEALER OIL CHANGES. IT NOW IS USING A QUART OFF OIL EVERY 1000 MILES OR LESS. THERE ARE NO OIL LEAKS TO BE FOUND AND THE DEALER ADMITS THAT THAT IS TO MUCH OIL CONSUMPTION BUT CANNOT HELP ME WITH ANY KIND OF FACTORY REPAIRS. FOR A MODERN ENGINE THIS IS WAY TO MUCH OIL USE. I HAVE A 1990 TOYOTA CAMRY WITH 522000 MILES AND USES LESS THAN 1/2 A QUART BETWEEN OIL CHANGES. TOYOTA HAS REALLY GONE DOWN HILL ON THIS ENGINE DESIGN.

Mileage: 162,000

Compare 2013TOYOTAVENZA to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2013 TOYOTA VENZA have?
The 2013 TOYOTA VENZA has 85 NHTSA complaints, 22 crashes, 0 fires, 25 injuries, and 0 deaths reported.
What is the safety rating for the 2013 TOYOTA VENZA?
The 2013 TOYOTA VENZA received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2013 TOYOTA VENZA?
Yes, the 2013 TOYOTA VENZA has 4 recall(s). The most common affected component is ELECTRICAL SYSTEM. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2013 TOYOTA VENZA?
The most-complained component for the 2013 TOYOTA VENZA is AIR BAGS with 12 complaints. Other frequently reported areas include SERVICE BRAKES and UNKNOWN OR OTHER.
Is the 2013 TOYOTA VENZA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2013 TOYOTA VENZA has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.