TOYOTA VENZA · model year

2012 TOYOTA VENZA

34 NHTSA complaints, 10 crash reports, and 4 active recalls for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2012TOYOTAVENZA carries 34 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 0 fires, 8 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 3/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 VENZA is air bags with 9 filings, followed by unknown or other (6) and visibility/wiper (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 51 investigation files overlapping the 2012 VENZA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

34
Complaints
10
Crashes
0
Fires
8
Injuries
0
Deaths
2012 TOYOTA VENZA — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2012 TOYOTA VENZA. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 3.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

34 filings

Crashes Reported

10 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 3/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
AIR BAGS9
UNKNOWN OR OTHER6
VISIBILITY/WIPER6
STRUCTURE2
STRUCTURE:BODY2
VISIBILITY1
POWER TRAIN1
SERVICE BRAKES1
VEHICLE SPEED CONTROL1
STRUCTURE:BODY:HATCHBACK/LIFTGATE1
SEAT BELTS1
FUEL/PROPULSION SYSTEM1
ENGINE1
STEERING1

Recalls (4)

13V44200017/10/2013

ELECTRICAL SYSTEM

Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accu

13V01400016/01/2013

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model y

21V25700013/04/2021

AIR BAGS:SIDE/WINDOW:CURTAIN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.

13V12300009/04/2013

EQUIPMENT:OTHER:LABELS

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-20

Recent Complaints

20250831CrashSTEERING

On Dec. 17, 2023, shortly after 12:00 p.m.,I was driving my Toyota Venza on the highway under normal when the STEERING KNUCKLE suddenly fractured. This unexpected failure caused the vehicle to lose steering control, leading to a serious traffic accident. I inspected that part and found that the STEERIN KNUCKLE had broken abnormally, as the break showed no signs of any impact.

20250831CrashUNKNOWN OR OTHER

On Dec. 17, 2023, shortly after 12:00 p.m.,I was driving my Toyota Venza on the highway under normal when the STEERING KNUCKLE suddenly fractured. This unexpected failure caused the vehicle to lose steering control, leading to a serious traffic accident. I inspected that part and found that the STEERIN KNUCKLE had broken abnormally, as the break showed no signs of any impact.

20220103AIR BAGS

The contact owns a 2012 Toyota Venza. The contact stated that upon starting the vehicle, the airbags warning light illuminated. The contact continued to drive the vehicle. The contact received a recall notification for NHTSA Campaign Number: 21V257000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The dealer advised the contact that the recalls repair had been completed; however, upon picking up the vehicle, the contact noticed that the airbags warning light remained illuminated. The dealer was notified of the failure. The dealer advised the contact that they would need to remove the driver’s and passenger’s side front door panels, and the carpet to repair the vehicle. The contact was also informed that the repair would be completed at her expense. The contact declined. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

20211110AIR BAGS

The contact owns a 2012 Toyota Venza. The contact received a recall notification for NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20210615CrashAIR BAGS

The contact owned a 2012 TOYOTA VENZA. The contact stated while her husband was driving at 15 MPH, the vehicle traveling in front of them came to an abrupt stop. In an effort to avoid the vehicle, the contact's husband jumped a curb and hit a light post. The front driver and passenger airbags deployed upon impact; however, the side curtain airbags failed to deploy. The authorities arrived at the scene and a police report was filed. Both the contact and her husband were transported to the hospital by ambulance. The contact's husband was treated for soreness and bruising to his chest and back. The contact had trouble breathing upon arrival and was given oxygen. She was then transferred to another hospital where she was treated for a broken sternum, a fractured back, chest contusions, and swelling to her chest area. Due to the accident, the vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. The contact then received a recall notice for NHTSA Campaign

Mileage: 104,000

20210608AIR BAGS

The contact owns a 2012 Toyota Venza. The contact received a recall notice for NHTSA Campaign Number: 21V257000 (Air Bags) however, the part for the repair was unavailable. The dealer had been notified of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

20210426VISIBILITY/WIPER

SUN VISORS, (DRIVER AND PASSENGER SIDES) HAVE BROKEN AND WILL NOT HOLD THE VISORS IN PLACE.THEY BOTH FALL AT RANDOM CAUSING DISTRACTIONS. THE VISORS HAVE NOT BEEN ABUSED IN ANY WAY AND SEEMS TO BE A COMMON PROBLEM FOR THE OWNERS OF THESE VEHICLES.

Mileage: 150,000

20210426UNKNOWN OR OTHER

SUN VISORS, (DRIVER AND PASSENGER SIDES) HAVE BROKEN AND WILL NOT HOLD THE VISORS IN PLACE.THEY BOTH FALL AT RANDOM CAUSING DISTRACTIONS. THE VISORS HAVE NOT BEEN ABUSED IN ANY WAY AND SEEMS TO BE A COMMON PROBLEM FOR THE OWNERS OF THESE VEHICLES.

Mileage: 150,000

20210115AIR BAGS

THE PASSENGER SIDE WARNING LIGHT INDICATES THAT AIR BAG IS OFF WHEN AN ADULT PASSENGER IS SEATED IN IT WHEN THE VEHICLE IS STATIONARY AND IN MOTION WITH THE SEAT IN THE UPRIGHT POSITION. THIS MAY PREVENT THE AIRBAG FROM DEPLOYING PROPERLY IN AN ACCIDENT. THERE IS A 2013 RECALL FOR THIS ISSUE, BUT IT DOES NOT SHOW UP UNDER THE VEHICLE IDENTIFICATION NUMBER WHEN SEARCHED, NHTSA RECALL BULLETIN REFERENCE NUMBER 13V014000.

Mileage: 98,466

20200715VISIBILITY/WIPER

THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. IT KEEPS FALLING DOWN MAKING IT HARD TO SEE.

Mileage: 90,871

20200715UNKNOWN OR OTHER

THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. IT KEEPS FALLING DOWN MAKING IT HARD TO SEE.

Mileage: 90,871

20200428VISIBILITY/WIPER

VISOR FLIP DOWN SPONTANEOUSLY AND HINGE BREAKS AFTER SOME TIME EVEN AFTER DEALER REPLACED WITHIN WARRANTY NOW THEY WONT REPLACE. VISOR WILL HANG DOWN AND BLOCK VIEW OF ROAD. THIS OCCURS WHILE IN MOTION OR STATIONARY. THIS CAUSES A BLOCKED VIEW AND IS UNSAFE AS IT DOES NOT ALLOW FOR VISIBILITY.

20200102ENGINE

BRIEF ENGINE KNOCK/RATTLE NOISE AT COLD STARTUP. WHEN IN MOTION VEHICLE WILL MAKE RATTLING NOISE.

Mileage: 90,000

20191009VISIBILITY/WIPER

IN MY 2012 TOYOTA VENZA THE SUNVISOR ON THE DRIVERS SIDE DROPS DOWN AND OBSTRUCTS MY VIEW. THIS HAPPENS WHILE I AM DRIVING AND IS A SAFETY HAZARD, IT HAS HAPPENED MULTIPLE TIMES AND NOW NO LONGER STAYS UP.

20181211VISIBILITY/WIPER

MY DRIVERS SIDE SUN VISOR DOES NOT STAY UP AND IT BROKE OFF. IT IS VERY DANGEROUS BECAUSE I COULD NOT SEE FROM THE SUN GLARE

20181211UNKNOWN OR OTHER

MY DRIVERS SIDE SUN VISOR DOES NOT STAY UP AND IT BROKE OFF. IT IS VERY DANGEROUS BECAUSE I COULD NOT SEE FROM THE SUN GLARE

20180615VISIBILITY/WIPER

THE DRIVER SIDE SUN VISOR FLOPS DOWN INTO THE VIEW OF THE DRIVER. IT WILL NOT STAY OUT OF THE LINE OF SIGHT WHILE THE VEHICLE IS MOVING. THIS PROBLEM WAS REPORTED FOR TOYOTA CAMRYS AND TOYOTA ISSUED A WARRANTY EXTENSION TO REPAIR THE PROBLEM. NOTHING HAS BEEN DONE TO ADDRESS THE SAME PROBLEM FOR TOYOTA VENZAS.

Mileage: 52,700

20180601FUEL/PROPULSION SYSTEM

MFR CASE #'S 1805171831 & 181490595. CAR IN YOUR SHOP 5/23/2018 THRU 5/30/2018. IF YOU ACCELERATE QUICKLY TAKING THE ENGINE PAST 3000 RPM'S YOU START TO GET A STRONG ROTTEN EGG TYPE SMELL IN THE CAR. WE DROPPED THE CAR OFF THE COMPLAINT WASN'T WRITTEN RIGHT FORCING THEM TO CALL US TO EXPLAIN. WHICH I DID AND GAVE EXAMPLES TO DRIVE IT SO IT COULD BE DUPLICATED. A FEW HOURS LATER JOE CALLS WITH THEY COULD ONLY GET BRAKE SMELL FROM THE CAR BECAUSE IT HAS AFTERMARKET BRAKES ON IT. LIKE I DID SOMETHING WRONG WHEN I SPENT $900 INSTEAD OF $2000.00 FOR TOYOTA. THEN I WAS ASKED WHAT KIND OF FUEL DO I USE. NOW WE USE FUEL FROM WAWA, SUNOCO, COSTCO, BJ'S IN THE LAST 5 YEARS. THE ONLY THING I WAS TOLD THEY DID WAS A HEALTH REPORT FROM A CODE SCANNER TO FIND OUT IT HAS NO CODES IN THE COMPUTER. I HAVE FOUND IN GOOGLE SEARCHS 309,000 HITS WITH THE WORDS "TOYOTA ROTTEN EGG SMELL" SO I WENT TO PICK UP THE CAR AND ASKED THE SERVICE MANGER ON DUTY IF I COULD QUICKLY DUPLICATE THE ORIGINAL COMPLAINT AS T

Mileage: 47,000

20180213CrashAIR BAGS

AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK

Mileage: 10,588

20180213CrashSTRUCTURE:BODY

AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK

Mileage: 10,588

Compare 2012TOYOTAVENZA to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2012 TOYOTA VENZA have?
The 2012 TOYOTA VENZA has 34 NHTSA complaints, 10 crashes, 0 fires, 8 injuries, and 0 deaths reported.
What is the safety rating for the 2012 TOYOTA VENZA?
The 2012 TOYOTA VENZA received an overall NHTSA safety rating of 4/5, front crash rating of 3/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2012 TOYOTA VENZA?
Yes, the 2012 TOYOTA VENZA has 4 recall(s). The most common affected component is ELECTRICAL SYSTEM. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2012 TOYOTA VENZA?
The most-complained component for the 2012 TOYOTA VENZA is AIR BAGS with 9 complaints. Other frequently reported areas include UNKNOWN OR OTHER and VISIBILITY/WIPER.
Is the 2012 TOYOTA VENZA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2012 TOYOTA VENZA has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.