TOYOTA SIENNA HYBRID · model year

2024 TOYOTA SIENNA HYBRID

63 NHTSA complaints, 4 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2024TOYOTASIENNA HYBRID carries 63 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 SIENNA HYBRID is unknown or other with 12 filings, followed by service brakes (11) and vehicle speed control (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 51 investigation files overlapping the 2024 SIENNA HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

63
Complaints
4
Crashes
0
Fires
6
Injuries
0
Deaths
2024 TOYOTA SIENNA HYBRID — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 TOYOTA SIENNA HYBRID. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

63 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER12
SERVICE BRAKES11
VEHICLE SPEED CONTROL5
ENGINE4
SEATS4
STRUCTURE:BODY4
FORWARD COLLISION AVOIDANCE: WARNINGS2
VISIBILITY/WIPER2
POWER TRAIN2
FUEL/PROPULSION SYSTEM2
SUSPENSION2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
TIRES1
SEAT BELTS1

Recalls (2)

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

25V08600013/02/2025

SEATS:MID/REAR ASSEMBLY:RECLINER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard

Recent Complaints

20260212ENGINE

My 2024 toyota sienna suddenly stopped for 2-3 seconds while driving in the city roads. I was caught off-guard with that behavior. I kept pushing on my gas pedal and after few hard pumps the power came back. This happened couple of times so far. Not sure what the main problem is.

20260203ENGINE

The contact owns a 2024 Toyota Sienna. While the contact’s wife was driving 5 MPH out of a parking lot and attempting to make a left turn, the vehicle suddenly lost motive power and stalled. After approximately 3- 4 seconds while depressing the accelerator pedal several times, the vehicle eventually accelerated as needed. The vehicle was driven to the residence. There were no warning lights illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 68,000.

Mileage: 68,000

20260203POWER TRAIN

The contact owns a 2024 Toyota Sienna. While the contact’s wife was driving 5 MPH out of a parking lot and attempting to make a left turn, the vehicle suddenly lost motive power and stalled. After approximately 3- 4 seconds while depressing the accelerator pedal several times, the vehicle eventually accelerated as needed. The vehicle was driven to the residence. There were no warning lights illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 68,000.

Mileage: 68,000

20260129TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

The contact owns a 2024 Toyota Sienna. The contact stated that upon starting the vehicle while parked in the garage, the low tire message was displayed. The contact stated that the tire was reinflated. The vehicle was taken to the local dealer and the contact was informed that the issue might be weather-related. There was no repair performed. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 17,826.

Mileage: 17,826

20251217TIRES:SIDEWALL

Incident Description (Firestone Destination LE3 – P235/65R17) I purchased four new Firestone Destination LE3 tires (size P235/65R17, DOT IW2 8ILE31) and within the first week three of them developed noticeable bulges in the sidewalls. I returned to the tire service center, and they replaced the three tires due to the bulging. The following week, new bulges appeared again in the sidewalls on multiple replacement tires, for a total of six affected tires. Sidewall bulging creates a risk of sudden tire failure and loss of vehicle control, and I do not feel the tires are safe to drive on. One service center stated this was “normal from driving on roads,” but I disagree due to the number of tires affected in such a short time. The condition has been repeated and confirmed by multiple service centers. The tires remain available for inspection upon request. There were no warning lamps or messages before the bulges appeared. The issue began immediately after installation of the first s

20251022SERVICE BRAKES

Looked online to see if other Sienna drivers had the same issue with the hybrid system. Brakes are accelerating a bit even when already pressing on the brakes. It has happened enough times to be concerning. We have not taken it to the dealearship as of yet but will be getting in touch soon , now that we know it's a known issue. No warnings from vehicle.

20251022VEHICLE SPEED CONTROL

Looked online to see if other Sienna drivers had the same issue with the hybrid system. Brakes are accelerating a bit even when already pressing on the brakes. It has happened enough times to be concerning. We have not taken it to the dealearship as of yet but will be getting in touch soon , now that we know it's a known issue. No warnings from vehicle.

20251014UNKNOWN OR OTHER

Dear Sir/Madam, I am writing to formally raise a complaint regarding a serious and ongoing issue with my 2024 Toyota Sienna XLE AWD, purchased in April 2024 in Illinois. From the very first day, the trunk door has not functioned properly — often failing to close, randomly opening, or requiring manual force to shut. Despite repeated service visits across multiple states (IL, SC, NC) and investing considerable time, fuel, and lost income as a contractor, this issue persisted for over 18 months, creating safety concerns and inconvenience for me and my family. Key Issues: Trunk door opens on its own – even while reversing, creating serious safety risks. Malfunctioning power close mechanism, requiring manual closure frequently. Unreliable performance: door would close, then immediately re-open. Visited Toyota service centers at least 6 times across 3 states. Each visit took 2–3 hours, costing me work hours as a contractor. Customer service experience has been poor, especially

20251014STRUCTURE:BODY

Dear Sir/Madam, I am writing to formally raise a complaint regarding a serious and ongoing issue with my 2024 Toyota Sienna XLE AWD, purchased in April 2024 in Illinois. From the very first day, the trunk door has not functioned properly — often failing to close, randomly opening, or requiring manual force to shut. Despite repeated service visits across multiple states (IL, SC, NC) and investing considerable time, fuel, and lost income as a contractor, this issue persisted for over 18 months, creating safety concerns and inconvenience for me and my family. Key Issues: Trunk door opens on its own – even while reversing, creating serious safety risks. Malfunctioning power close mechanism, requiring manual closure frequently. Unreliable performance: door would close, then immediately re-open. Visited Toyota service centers at least 6 times across 3 states. Each visit took 2–3 hours, costing me work hours as a contractor. Customer service experience has been poor, especially

20251011SEATS

When a lever is pulled, the second row seat can move freely back and forth on a track until the back of the seat is returned to the upright position. I was driving at highway speeds and had to brake suddenly. The seat was at the back of the track with the lever pulled, and it slammed into the back of the driver seat, hurting my back. It stuck there putting pressure on the seat (which could be felt) until I stopped and had to use force to make it slide back.

20251009STRUCTURE:BODY

The driver side power sliding door failed to detect my [XXX] and ended up squishing it and we struggled for over a minute for the door to open. I have a video of the incident as it was captured by our security cameras, but I cannot upload it here. This was no the first time the doors have failed to detect someone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20251006AIR BAGS

Keeps bottoming out suspension is specification is stated at 5.6 inches and I measured 3.3/4 unloaded never get a response on my complaints from my last repair and resolution on what they admitted that suspension was too low and wouldn’t put it in writing only saying that vantage mobility saying that it’s height requirements are as stated by vantage but no mention of ground clearance that I wanted them to verify that it’s specifications are stated at 6.5 inches and i measured 3 3/4 empty then they tell me not to go by specs and I’m a retired from wright Patterson Air Force base in the engineering department with logistics command and I’m like really guys you have to to have a specifications for a engineered system and they can’t even call back after they admit you have to go by specs! And then the authorized repair specialist tells me i had a bad brace on the front tire that was welded wrong and didn’t even mention it on the invoice or reported it to vantage mobility to c

20251006STRUCTURE:BODY

Keeps bottoming out suspension is specification is stated at 5.6 inches and I measured 3.3/4 unloaded never get a response on my complaints from my last repair and resolution on what they admitted that suspension was too low and wouldn’t put it in writing only saying that vantage mobility saying that it’s height requirements are as stated by vantage but no mention of ground clearance that I wanted them to verify that it’s specifications are stated at 6.5 inches and i measured 3 3/4 empty then they tell me not to go by specs and I’m a retired from wright Patterson Air Force base in the engineering department with logistics command and I’m like really guys you have to to have a specifications for a engineered system and they can’t even call back after they admit you have to go by specs! And then the authorized repair specialist tells me i had a bad brace on the front tire that was welded wrong and didn’t even mention it on the invoice or reported it to vantage mobility to c

20251006SUSPENSION

Keeps bottoming out suspension is specification is stated at 5.6 inches and I measured 3.3/4 unloaded never get a response on my complaints from my last repair and resolution on what they admitted that suspension was too low and wouldn’t put it in writing only saying that vantage mobility saying that it’s height requirements are as stated by vantage but no mention of ground clearance that I wanted them to verify that it’s specifications are stated at 6.5 inches and i measured 3 3/4 empty then they tell me not to go by specs and I’m a retired from wright Patterson Air Force base in the engineering department with logistics command and I’m like really guys you have to to have a specifications for a engineered system and they can’t even call back after they admit you have to go by specs! And then the authorized repair specialist tells me i had a bad brace on the front tire that was welded wrong and didn’t even mention it on the invoice or reported it to vantage mobility to c

20250912UNKNOWN OR OTHER

On various occasions while braking there is a sudden acceleration that occurs. Generally lasting less than 5 seconds. More noticeable going down hills but has occurred on standard driving. Date provided is most recent occurrence after service from Marietta Toyota for recall and 25k service.

20250910VISIBILITY/WIPER

Wobbling vibration on exterior mirror, driver side. It looks like incoming vehicles shake sideways. This happens on any bumpy road and it is easier to observe at highway speeds. Purchased on [XXX]. Vehicle is available for inspection. The distorted image resulting from mirror wobbling affects driver's awareness of surroundings, visibility gets worse at nights/rain due to blurred lights. This can lead to an accident. My regular dealerships in Milford, CT have confirmed the issue but have not been able to provide a fix. They say the vibration is normal. I do not believe so as the passenger side mirror never has issue like that. I have first noticed this issue a couple of weeks when driving on highway. Posting my case online has gotten at least 4 people reporting the same issue with the Sienna since 2021 in multiple trims. Similar issue on RAV4 reported on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250908SERVICE BRAKES

On rare occasions (about once every 500 miles), when uniformly applying force to the brake pedal, the deceleration suddenly ceases and the vehicle seems to jerk forward. To a passenger, it feels like the driver's foot slipped off the brake pedal, but the driver continued to provide the same uniform force to the brake pedal and lost all deceleration. Typically, the driver is startled and presses significantly harder on the brake pedal jerking all occupants forward. The brakes re-engage and continue the deceleration at a much higher rate. Toyota addressed this problem with TSB 4724 which involved reprogramming the brake actuator assembly. This corrected the problem for about 3 months, but it is now occurring again. When the car was taken to the Toyota dealer again, the technician stated that TSB 4724 was cancelled, he could not duplicate the action (even though he was told it only happened on rare occasions), and claimed that the "brakes function properly as they should." Fortuna

20250811SERVICE BRAKES

Intermittent unexpected acceleration during braking. This has occurred while braking into a downhill as well as at low speeds when turning into a parking space. Additional braking is required to stop vehicle or maintain desired braking.

20250711STRUCTURE:BODY

Trunk will not open or close properly. Made a screeching sound when you open or close initially. Then eventually it stops opening or closing unless you assist.

20250625UNKNOWN OR OTHER

On June 5 th the vehicle was going approximately 50 miles per hour in the middle lane. I placed on the brakes suddenly and car lost power and stalled out. Unable to restart vehicle for 5-10 minutes on the freeway. Significant safety concern due to vehicles sudden stall out in mid the highway traffic and unable to restart car. Almost hit from behind as well as others that followed from behind. On Jun 7th vehicle was taken to the Toyota dealership and car checked by special mechanic and reported that they were unable to reproduce the stalling or issues with restarting the vehicle.Dealership feels there is nothing wrong with vehicle. There was 2 warning messages on vehicle when stalled suddenly 1-Charge 2- Fluid

Compare 2024TOYOTASIENNA HYBRID to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2024 TOYOTA SIENNA HYBRID have?
The 2024 TOYOTA SIENNA HYBRID has 63 NHTSA complaints, 4 crashes, 0 fires, 6 injuries, and 0 deaths reported.
What is the safety rating for the 2024 TOYOTA SIENNA HYBRID?
The 2024 TOYOTA SIENNA HYBRID received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 TOYOTA SIENNA HYBRID?
Yes, the 2024 TOYOTA SIENNA HYBRID has 2 recall(s). The most common affected component is EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 TOYOTA SIENNA HYBRID?
The most-complained component for the 2024 TOYOTA SIENNA HYBRID is UNKNOWN OR OTHER with 12 complaints. Other frequently reported areas include SERVICE BRAKES and VEHICLE SPEED CONTROL.
Is the 2024 TOYOTA SIENNA HYBRID safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 TOYOTA SIENNA HYBRID has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.