Total Complaints
188 filings
TOYOTA SIENNA · model year
188 NHTSA complaints, 23 crash reports, and 10 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2017TOYOTASIENNA carries 188 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 23 crashes, 8 fires, 15 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 SIENNA is power train with 26 filings, followed by unknown or other (25) and electrical system (18). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2017 SIENNA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
188 filings
Crashes Reported
23 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 26 |
| UNKNOWN OR OTHER | 25 |
| ELECTRICAL SYSTEM | 18 |
| WHEELS | 16 |
| ENGINE | 14 |
| FUEL/PROPULSION SYSTEM | 13 |
| SERVICE BRAKES | 11 |
| STRUCTURE:BODY | 10 |
| STEERING | 7 |
| VEHICLE SPEED CONTROL | 6 |
| EXTERIOR LIGHTING | 5 |
| AIR BAGS | 5 |
| SEAT BELTS | 4 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
EQUIPMENT:OTHER:LABELS
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirement
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
EQUIPMENT:OTHER:LABELS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint
STEERING
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300,
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 20
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have b
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as state
The transmission started making a whining sound. There is a Toyota customer support bulletin pol19-04 that mentions this issue however the dealer says this car is not covered
The contact owns a 2017 Toyota Sienna. The contact stated that while starting the vehicle, reversing, and then while driving 20 MPH, there was an abnormal whining sound coming from the front of the vehicle. A dealer was contacted. The vehicle was taken to the dealer and was currently being diagnosed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: TSB-0160-18 (Transaxle Whine Noise, Harsh Shift, MIL ON, or Reduced Power); however, the VIN was not included in the bulletin. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
Mileage: 120,000
My 2017 Sienna has whine noise coming from transmission, the vehicle was inspected by Toyota dealership and confirmed that the noise is coming from Transmission. Toyota has already issued a recall for the 2017 Sienna with Transmission UA80 under program ZJC. My vehicle has the same issue, however, it is not being covered as it is UA80E. This issue seems common among all the 2017 model irrespective of transmission number. However, Toyota is not providing support to all customer and have limited to a only one transmission number.
The drivers side sliding door when on the power on, it will either not catch when opening or not shut when you are trying to shut it. You can be in the door way and it will shut on you by itself. You have to physically stop it or pull it shut. I have taken it in the past to the local Toyota dealership, when it was under warranty, multiple times. They don't see anything wrong, or cannot explain it but have replaced the sensor multiple times. It will be ok for a while and then start again. I sometimes wonder if cold weather affects it but there is no rhythm or reason to it. I am scared to have children or my parents use this door and if I turn off the power to it, it is very hard to use the door because it is so heavy. There are no warning lights, messages, or signals of any kind.
The drivers side sliding door when on the power on, it will either not catch when opening or not shut when you are trying to shut it. You can be in the door way and it will shut on you by itself. You have to physically stop it or pull it shut. I have taken it in the past to the local Toyota dealership, when it was under warranty, multiple times. They don't see anything wrong, or cannot explain it but have replaced the sensor multiple times. It will be ok for a while and then start again. I sometimes wonder if cold weather affects it but there is no rhythm or reason to it. I am scared to have children or my parents use this door and if I turn off the power to it, it is very hard to use the door because it is so heavy. There are no warning lights, messages, or signals of any kind.
Subject: Safety Defect Complaint â 2017 Toyota Sienna (VIN: [XXX] ) Dear NHTSA Safety Division, I am submitting a safety complaint regarding my 2017 Toyota Sienna, VIN [XXX] . In June 2023, while traveling on I-81 South in Virginia with my family of seven, the van stalled suddenly and emitted white smoke from under the hood, then the engine completely failed. The vehicle had only 111,000 miles. The repair would have cost $15,000, and I had to sell the van in 2024 for $4,000, suffering significant financial loss. Toyota informed me no recall applies to my VIN, although many 2017 Siennas experienced fuel pump failures causing stalling. As a person with disability and serious health issues, this incident caused extreme stress, hardship, and risk to my family. I request that NHTSA investigate this potential safety defect to determine whether other 2017 Siennas are affected. Sincerely, Your Name Phone Number Address INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 30-40 MPH and releasing the accelerator pedal, the vehicle made an abnormal whining sound that progressively became louder. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and denied assistance in covering the cost of the repair. The failure mileage was approximately 136,000
Mileage: 136,000
I am writing to report a significant safety issue with my vehicle involving a leaking sunroof that is causing damage to both the seatbelts and airbags. I believe this issue poses a serious safety concern and could lead to malfunctioning safety systems during an accident. I asked my local Toyota dealership for guidance adn they told me to clean the drain tubes out with weed eater wire. We tried that and the drains were working fine. If that did not work, it would be 3-5 thousand dollars to fix it. I have reported this issue to Toyota cooperate, but they are not willing to acknowledge the issue because of the year and miles on my van. There are several other Toyota Sienna van owner that have experienced the same problem and yet a recall has not been issued. This is my family vehicle that I drive my young kids around in. I feel that Toyota is willing to put my family's safety on the line by not acknowledging this on going issue. Issue: The sunroof in my vehicle has developed a leak ove
While driving our vehicle on the highway, the check engine light suddenly came on and traction control turned off. Within moments, the vehicle began to stall and would not accelerate. My wife and children were in the car and we were nearly hit by another vehicle as she struggled to get the car to safety. It was a terrifying experience that put my entire family in danger, along with everyone else on the highway. Upon taking the car to the dealership, we were told the transmission failed and would need to be replaced.
The contact owns a 2017 Toyota Sienna. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated before shifting hard into gear. The contact stated that after the failure, there was an abnormal whining sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to provide a specific diagnosis for the cause of the failure; however, the contact was informed that there were known issues with the transmission of similar vehicles. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Support Program Bulletin: ZJC. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.
Mileage: 40,000
The contact owns a 2017 Toyota Sienna. The contact stated that occasionally while driving approximately 35 MPH, the vehicle lost automotive power before jolting forward. There was an unknown warning light illuminated. In addition, the contact stated that the failure had progressed over time. The vehicle was taken to a local independent mechanic; however, the cause of the failure was unknown. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.
Mileage: 69,000
My 2017 Toyota sienna has a whine noise coming from the transmission. Brought it to the dealer I have done everything at for this van and they say itâs the transmission and it will cost more than itâs worth. Thereâs a CSP-zjc but my vin isnât on there. Itâs presenting the same exact problem as the CSP. Unbelievably, Toyota CARES isnât doing a âgood willâ service fix. Very disappointed in their customer service
My transmission (UA80e) has started to steady whining noise when driving and has some choppiness when changing gears. The local Toyota dealership is recommending full replacement, the dealership said it is out of warranty. Toyota headquarters released a Customer Support Bulletin ZJC in 2019 covering this issue for the next 10 years, but they are saying they will not cover it under this bulletin even though my model year, transmission and symptoms all match the described issue.
Wining noises, feels like car is shaking, and get fast by itself
We have started to experience the transmission whine at that is specified in Toyota's CSP ZJC documentation. We took our vehicle into our local Toyota Dealership Service Center and they confirmed that the whine was a transmission issue and that the only course of action to take would be to replace the transmission. Our vehicle was manufactured in the specified window (manufacture date 10/2016, manufacture data window from the program 7/2016-2/2018), it has the specified transmission model (UA80), we are within the coverage window stated in the support materials (within ten years of first use), we are experiencing the same transmission symptoms described in the program support materials (whining transmission noise), and we have been recommended by our local Toyota Service members to replace the transmission. From this information, it appears that we meet the criteria and are suffering the same issues as are referenced in the ZJC materials, but our VIN is not included in the program. I
The contact owned a 2017 Toyota Sienna. The contact stated that while driving alone at 70 MPH and attempting not to hit tire tread in the road, she crashed into the median, her vehicle drove into a ditch, the vehicle spun twice, and then crashed head-on into a tree where it came to a stop. The driver's side air bags did not deploy, but the passenger air bags deployed when there was no occupant seated. The contact sustained neck and back injuries, and medical attention was sought via the hospital. A police report was filed, but it was not available at this time. The vehicle was towed to a tow lot. The manufacturer was not notified of the failure. The failure mileage was 216,000.
Mileage: 216,000
October of 2024 my van stalled while I was driving. The van was towed to an auto shop. The shop suspected a battery & alternator so replaced it. Later that same week I filled my tank at Delta Sonic and immediately proceeded to the car wash. My van stalled in the car wash. Once I was pushed out I had it towed again. I drove it for a few weeks and filled up the tank at Delta Sonic but this time the van didnât start at all. Towed the van again. Shop thinks my issue is resolved- did a complete check of everything & returned my van to me. A week or so goes by and I filled my tank late at night and it wouldnât start after fill up. A tow was not available. Scared and frustrated I called multiple people for help. Two hours pass, before I try to start the van again. It starts. Now I am starting to correlate a fuel fill up with my van not starting after re-fueling. My safety and my grandchildâs safety was jeopardized when my van stalled while driving in an extremely busy roadway.
On [XXX], I was involved in a car accident in Saint John, Indiana, while driving my 2017 Toyota Sienna. The vehicle was hit on the passenger side, but none of the airbags deployed. As a result, I sustained serious injuries including cervical disc herniations, nerve compression, and ongoing pain. Since then, Iâve been unable to perform daily tasks, drive, care for my children, or work as I did before. I confirmed with Toyota that my vehicle has no active recalls, including for airbags, yet this failure occurred. There were no warning lights or messages prior to the incident. The airbag system has not yet been inspected or confirmed defective by a service center, but I am willing to make the vehicle available for inspection if needed. I am requesting that NHTSA investigate this failure, as it may represent a serious safety defect that could affect others driving the same model. I can provide supporting documentation, including medical records, police report, and photos of the vehicle
Transmission failure. The dealer confirmed the issue and was repaired at an independent shop. There are no warning lights and only audible sounds that caused us to have it checked out. This appears to be a more widespread problem as Toyota did issue a TSB for a subset of VINs of this model year.
Pressure Control Soleneoid "A" Prformance stuck oof -P0746. Second opionin: Valve bddy Assembly clutch kits inside transmission. Toyota of Dallas refuse to provide service. I had done Tranmission service done by them . Need to get it fix van with new transmission installed and correct any other recall of 2025 to be fix.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.