1999 TOYOTA SIENNA

250 complaints filed with NHTSA.

250
Complaints
17
Crashes
4
Fires
27
Injuries
1
Deaths

Complaints by Component

ComponentCount
STRUCTURE:BODY:DOOR21
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE19
TIRES18
UNKNOWN OR OTHER13
LATCHES/LOCKS/LINKAGES:DOORS:LATCH11
STEERING: STEERING WHEEL/HANDLE BAR9
SUSPENSION:FRONT8
TIRES:TREAD/BELT8
ENGINE AND ENGINE COOLING:ENGINE8
ENGINE AND ENGINE COOLING7
SUSPENSION6
POWER TRAIN5
STEERING5
POWER TRAIN:AUTOMATIC TRANSMISSION5
SERVICE BRAKES, HYDRAULIC5

Recent Complaints

20141210CrashWHEELS

WHILE DRIVING, MY SPARE TIRE FELL FROM UNDERNEATH MY CAR DUE TO THE FACT THAT THE CABLES SNAPPED. THE CAR BEHIND ME RAN OVER IT AND I AM NOW BEING CHARGED FOR THE DAMAGES TO THAT PERSON'S CAR. *TR

Mileage: 305,000

20141210CrashTIRES:TEMPORARY/EMERGENCY SPARE TIRE

WHILE DRIVING, MY SPARE TIRE FELL FROM UNDERNEATH MY CAR DUE TO THE FACT THAT THE CABLES SNAPPED. THE CAR BEHIND ME RAN OVER IT AND I AM NOW BEING CHARGED FOR THE DAMAGES TO THAT PERSON'S CAR. *TR

Mileage: 305,000

20140727CrashPOWER TRAIN

THE CAR WAS OFF, THE KEY WAS NOT IN THE IGNITION. MY TWO YEAR OLD DAUGHTER WAS IN THE FRONT OF THE CAR. SHE TOUCHED THE SHIFTER AND IT WENT BETWEEN PARK AND REVERSE; THE CAR STARTED ROLLING DOWN OUR DRIVEWAY. SHE DID NOT PRESS THE BRAKE (SHE IS UNABLE TO) BUT THE CAR WENT INTO REVERSE. THE VAN HIT A TREE. WE CHECKED AND THE CAR WAS IN BETWEEN PARK AND REVERSE. SO, SOMEHOW, THE CAR REVERSED EVEN THOUGH IT WAS IN PARK, TURNED OFF, AND THE BRAKE WAS NOT TOUCHED. *JS

Mileage: 165,000

20110205CrashSERVICE BRAKES, HYDRAULIC

ON OCTOBER 18, 2010 MY 2009 TOYOTA SIENNA DASHBOARD VSC (VARIABLE SKID CONTROL)/OFF TRACK AND CHECK ENGINE LIGHTS ILLUMINATED. I TOOK MY VAN IN FOR SERVICE IMMEDIATELY. THE DEALERSHIP MADE REPAIRS THAT WERE COVERED UNDER WARRANTY, AND ASSURED ME THAT THE VAN WAS SAFE TO DRIVE. ON NOVEMBER 24, 2010, THE SAME VSC/OFF TRACK AND CHECK ENGINE LIGHTS ILLUMINATED AGAIN. WHEN I RETURNED TO MY LOCAL DEALERSHIP FOR SERVICE, I WAS INFORMED THAT DUE TO THE THANKSGIVING HOLIDAY, THE SERVICE DEPARTMENT

Mileage: 18,700

20100224CrashFatalVEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1999 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED IN REVERSE AND HIT SOMEONE THAT WAS STANDING IN THE GARAGE. THERE WAS ONE FATALITY DUE TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3500. THE VIN WAS NOT AVAILABLE. UPDATES 9/21/2011*CW

Mileage: 3,500

20090726CrashSERVICE BRAKES, HYDRAULIC

1999 TOYOTA SIENNA 56000 MILES ,, WE WERE DRIVING AT 60 MPH ON I 294 SOUTH AND THE BRAKES COMPLETELY FAILED ,,,MY WIFE KEPT PUMPING THEM AND LOST CONTROL , WE HIT THE MEDIAN AND THE CAR ROLLED OVER THRICE AND ENDED UP STOPPING ON THE ROOF ,, ME, WIFE AND TWO KIDS WERE SAFE BY THE WILL OF GOD ,, ALL INSEAT BELTS ,,HAD GOTTEN OIL CHANGE ,ROUTINE MAINTENANCE 13 DAYS AGO ,, STILL HAVE THE RECEIPT FROM JIFFY LUBE THAT SAYS BRAKE FLUID OKAY ,,, WE ARE SCARED TO DRIVE ANY CAR NOW. *TR

Mileage: 56,000

20070420CrashAIR BAGS:FRONTAL

THE CONTACT DRIVES 1999 TOYOTA SIENNA (FAILURE MILEAGE: 100K). HE STATED THAT YESTERDAY WHLE DRIVING HE WAS INVOLVED IN A HEAD ON COLLISION WITH A SEMI-TRUCK. HE STATED THAT HIS VEHICLE WAS IN PERFECT CONDITION, HOWEVER AT THE TIME OF THE ACCIDENT, THE AIRBAGS DID NOT DEPLOY. AS A RESULT HE WAS INJURED: JAW AND HEAD IMPACT TO THE STEERING WHEEL. THERE WAS A REPORT TO THE POLICE. THE CONTACT HAS LEFT A MESSAGE WITH TOYOTA.--DS

Mileage: 100,000

20070316CrashAIR BAGS

MY 16 YEAR OLD DAUGHTER WAS DRIVING OUR TOYOTA SIENNA WHEN SHE RAN INTO THE BACK OF ANOTHER VEHICLE (THAT HAD JUST BEEN INVOLVED IN AN ACCIDENT) AT ABOUT 35-40 MILES PER HOUR. IN SPITE OF A FRONT IMPACT COLLISION THAT BUCKLED THE HOOD AND TOTALLED OUR VAN, THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THIS CAUSED MY DAUGHTER TO HIT HER HEAD ON THE STEERING WHEEL. MY CONCERN IS OVER THE FACT THAT THE AIR BAGS DID NOT DEPLOY. EVEN THOUGH THE VAN IS 8 YEARS OLD THERE HAS NEVER B

Mileage: 170,000

20050803FireENGINE AND ENGINE COOLING:ENGINE

MY WIFE WAS DRIVING ON THE FLORIDA TURNPIKE WITH OUR SONS (AGES 3 AND 1) IN THE VEHICLE. THE ENGINE LIGHT CAME ON AND THE ENGINE DIED. SHE COASTED OVER TO THE SIDE OF THE ROAD. SHE STAYED IN VEHICLE AND KEPT THE BOYS IN THEIR CAR SEATS AS SHE WAS ALONG A MAJOR HIGHWAY. A ROAD SIDE ASSISTANCE VEHICLE PULLED UP BEHIND HER WITHIN A MINUTE OR TWO. HE ASKED MY WIFE WHAT THE PROBLEM WAS. SHE TOLD HIM AND HE ASKED HER TO POP THE HOOD. SHE DID. HE OPENED IT AND FLAMES CAME OUT OF THE ENGINE COMP

Mileage: 90,133

20041025FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

I WAS DRIVING DOWN THE ROAD WHEN MY VAN CUT OFF AND WOULD NOT START BACK. I COASTED INTO A DRIVEWAY AND SMOKE BEGAN COMING FROM UNDER MY HOOD. I GOT OUT OF MY VAN TO CALL MY HUSBAND. BY THE TIME I HAD HUNG UP THE PHONE, THERE WAS BLACK SMOKE POURING FROM OUT UNDER THE HOOD AND IT SUDDENLY CAUGHT ON FIRE. I IMMEDIATELY CALLED 911, AND THE FIRE DEPARTMENT CAME WITHIN 5 MINUTES. MY VAN WAS A TOTAL LOSS. MY VAN WAS FINE WHEN I LEFT ON THIS SHORT TRIP, BUT THEN WITHIN 10 MINUTES, IT WAS DESTROY

Mileage: 110,000

20040812STRUCTURE:BODY:DOOR

PASSENGER SIDE POWER DOOR STARTED OPENING AND SHUTTING BY ITSELF AFTER OPENING TO ALLOW CHILDREN TO ENTER VEHICLE. THE DOOR ATTEMPTED TO CLOSE AND DID NOT STOP, EVEN WHEN ENCOUNTERING THE BODY OF MY CHILD. FORTUNATELY HE WAS OUR OLDEST CHILD AND WAS ABLE TO MOVE QUICKLY ENOUGH TO ONLY BE BRUISED ON HIS SIDES. TURNED POWER OFF TO DOOR AND TRIED TO DETERMINE CAUSE. OPENED DOOR MANUALLY AND CLOSED AGAIN - DOOR WOULD NOT REOPEN MANUALLY, EVEN WITH SUBSTANTIAL FORCE. DEALERSHIP CLAIMS "NORMAL W

Mileage: 89,000

20040617LATCHES/LOCKS/LINKAGES:DOORS:LATCH

I BOUGHT A BRAND NEW TOYOTA SIENNA CE IN APRIL, 1999. FROM THE DAY 1, THE PASSENGER SIDE SLIDING DOOR IS SO TIGHT THAT MY TEENAGE KID COULDN'T OPEN. IT IS NOT SAFE IN THIS WAY. IT FINALLY BROKE. I CALLED TOYOTA USA AND TOYOTA CANADA (TOYOTA USA SAID THIS VEHICLE IS IN TOYOTA CANADA'S DATABASE, BUT I BOUGHT IT AT CHICAGO'S TOYOTA DEALER). BOTH TOYOTA CUSTOMER SUPPORT REFUSED TO CHECK AND REPAIR IT! I BELIEVE IT IS DESIGN AND MANUFACTURE PROBLEM. *JB

Mileage: 41,000

20040303CrashAIR BAGS

WHILE TRAVELING AT 20 TO 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION WITH ANOTHER DRIVER THAT WAS BACKING OUT IN THE MIDDLE OF TRAFFIC. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK

20040101LATCHES/LOCKS/LINKAGES:DOORS:LATCH

1999 SIENNA PASSANGER SIDE DOOR. WHEN OPEN, IF ACTIVATED BY REMOTE OR INSIDE THE VEHICAL THE DOOR WILL CONTINUE TO CLOSE EVEN IF AN OBJECT IS IN THE PATH OF THE CLOSING DOOR. IT DOES NOT STOP AND WAIT OR WARN YOU IF SOMEONE/SOMETHING IS GOING TO BE CAUGHT IN THE DOOR. WHICH HAS HAPPEND TO MY HUSBAND AND MY SELF.YOU HAVE TO HAVE SOMEOME ELSE REVERSE THE DOOR TO LET YOU OUT OF IT CRUSHING YOU.THIS IS NOT SAFE. I HAVE SMALL CHILDREN GETTING IN /OUT IOF THIS VAN ALL DAY. THE REMOTE CAN BE ACCIDENT

20030318CrashTIRES:TREAD/BELT

ROLLOVER OF VEHICLE DUE TO TREAD SEPERATION FROM TIRE. *JB

20030104CrashSEATS:FRONT ASSEMBLY:RECLINER

WHILE STOPPED IN TRAFFIC MY 1999 TOYOTA SIENNA XLE VAN WAS STRUCK IN THE REAR BY A HONDA CIVIC. ALL OCCUPANTS OF THE VAN WERE WEARING LAP AND SHOULDER SEAT BELTS AT THE TIME OF THE ACCIDENT. THE DRIVER'S SEAT BACK COLLAPSED BACKWARDS CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THE FORCE FROM THE HONDA STRIKING THE VAN WAS SUFFICIENT TO DRIVE IT FORWARD INTO THE CHEVROLET PICKUP STOPPED IN FRONT OF THE VAN. BEING UNABLE TO SEE OVER THE DASHBOARD OR HANG UNTO THE STEERING WHEEL, THERE WAS NO O

20030104CrashSEAT BELTS:REAR/OTHER

WHILE STOPPED IN TRAFFIC MY 1999 TOYOTA SIENNA XLE VAN WAS STRUCK IN THE REAR BY A HONDA CIVIC. ALL OCCUPANTS OF THE VAN WERE WEARING LAP AND SHOULDER SEAT BELTS AT THE TIME OF THE ACCIDENT. THE DRIVER'S SEAT BACK COLLAPSED BACKWARDS CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THE FORCE FROM THE HONDA STRIKING THE VAN WAS SUFFICIENT TO DRIVE IT FORWARD INTO THE CHEVROLET PICKUP STOPPED IN FRONT OF THE VAN. BEING UNABLE TO SEE OVER THE DASHBOARD OR HANG UNTO THE STEERING WHEEL, THERE WAS NO O

20010307FireFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

AFTER STOPPING AT A GAS STATION TO PUT FUEL IN VEHICLE, AND UPON OPENING FUEL CAP FLAMES WERE COMING FROM INSIDE OF THE FUEL TANK, BURNING CONSUMER'S FACE. FIRE INVESTIGATOR COULD NOT SAY WHAT HAD CAUSED FIRE.*AK

20010301FireFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

WHILE TAKING GAS CAP OFF FLAMES SHOT OUT BURNING CONSUMER'S HAIR AND FACE. MANUFACTURER HAS BEEN NOTIFIED . PLEASE PROVIDE FURTHER INFORMATION.*AK

20000918CHILD SEAT:HARNESS RETAINER/CHEST CLIP

THE MECHANISM THAT RETRACTS SEAT BELT, HAS A RATCHET OPTION FOR CAR SEAT USAGE. DURING NORMAL DRIVING, THE MECHANISM TURNS INTO RATCHET MODE, TIGHTENING AND TRAPPING CHILD IN BELT. IT LEFT RED BURN ON CHILDS STOMACH. SOFFOCATION COULD HAVE RESULTED IN DEATH HAD THE CHILD BEEN SLEEPING DURING THIS TRIP. TOYOTA CHECKED OUT SEAT BELT LATCH ( NOT MECHANISM ) AND STATED NO LATCH DEFECT. THEY IGNORED THE MULTIPLE COMPLAINTS THAT THE MECHANISM IS DEFECTIVE. *AK