Total Complaints
39 filings
TOYOTA SEQUOIA HYBRID · model year
39 NHTSA complaints, 1 crash report, and 5 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023TOYOTASEQUOIA HYBRID carries 39 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 SEQUOIA HYBRID is power train with 4 filings, followed by unknown or other (4) and electrical system (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2023 SEQUOIA HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
39 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 4 |
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM | 4 |
| SERVICE BRAKES | 4 |
| STRUCTURE:BODY | 3 |
| VISIBILITY/WIPER | 2 |
| TRAILER HITCHES | 2 |
| SEATS | 2 |
| AIR BAGS | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| STEERING | 1 |
| LANE DEPARTURE: WARNING | 1 |
| LANE DEPARTURE: ASSIST | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| STRUCTURE:BODY:BUMPERS | 1 |
STRUCTURE:BODY:BUMPERS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Sequoia Hybrid vehicles equipped with a tow hitch cover attached to the rear bumper. The tow hitch cover may come loose from the bumper and detach from the vehicle.
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia
POWER TRAIN:AUTOMATIC TRANSMISSION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Tundra, Tundra Hybrid, Lexus LX600, and 2023-2024 Sequoia Hybrid vehicles. Unexpected vehicle movement may occur when the vehicle is in neutral and the brakes are not applied.
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Tundra, Tundra Hybrid, and Sequoia Hybrid vehicles. The steel chain used to secure the spare tire to the underside of the vehicle may have been insufficiently welded.
BACK OVER PREVENTION:SOFTWARE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Tundra, Tundra Hybrid, and 2023-2025 Sequoia Hybrid vehicles. A software error may cause the rearview image not to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requireme
This is related to Toyota service bulletins T-SB-0043-24 and T-SB-0022-25. My brakes started squealing shortly after I purchased the vehicle. I reported this to my toyota dealership. They told me about the service bulletins, but said the parts are on back order. I have been waiting for almost 2 years, and the dealership still hasnât fixed it. Now, my brakes are vibrating violently at highway speed, and my family is scared to ride in the vehicle.
The contact owns a 2023 Toyota Sequoia. The contact received notice of NHTSA Campaign Number:Â 25V657000 (Back Over Prevention). The contact stated that while in reverse (R), during inclement weather at his residence, the vehicle's reverse screen went black, and the reverse notification system failed to detect any structures. The contact stated that as a result of the reverse camera being black and not notifying him of any structures, the vehicle collided with a tree, impacting the right rear. No injuries were sustained. The vehicle was taken to an independent mechanic, who determined that the reverse camera needed replacement. The vehicle was repaired. The contact notified the manufacturer of the failure and filed a complaint; however, he has yet to receive any information regarding the outcome of his complaint. The failure mileage was approximately 21,463.
Mileage: 21,463
The car seat platic keeps breaking and ripping. It has sharp edges. Dealer says its a know issue. Already replaced once and broke again.
Electronic control module failed due to the cup holder failing. It is available for inspection. Safety was put at risk because the vehicle randomly slammed itself on the brakes, when in drive the vehicle was moving backwards then abruptly braking and moving forward. The problem was confirmed by the dealer. There were warning lamps for the following: drive start control malfunction, parking brake unable to disengage, hybrid system failure, check engine, parking support brake malfunction. The vehicle was showing as being in both park and drive at the same time. The dealer determined the cupholder allows water condensation to leak into the center console compartment where exposed high and low voltage wiring is contained as part of electronic modules causing the vehicle to malfunction. The vehicle was put in gear while throwing the malfunctions, however, the electronic components should not be exposed and stored within a compartment where liquids are known to be stored (cup holder) in a wa
Electronic control module failed due to the cup holder failing. It is available for inspection. Safety was put at risk because the vehicle randomly slammed itself on the brakes, when in drive the vehicle was moving backwards then abruptly braking and moving forward. The problem was confirmed by the dealer. There were warning lamps for the following: drive start control malfunction, parking brake unable to disengage, hybrid system failure, check engine, parking support brake malfunction. The vehicle was showing as being in both park and drive at the same time. The dealer determined the cupholder allows water condensation to leak into the center console compartment where exposed high and low voltage wiring is contained as part of electronic modules causing the vehicle to malfunction. The vehicle was put in gear while throwing the malfunctions, however, the electronic components should not be exposed and stored within a compartment where liquids are known to be stored (cup holder) in a wa
Electronic control module failed due to the cup holder failing. It is available for inspection. Safety was put at risk because the vehicle randomly slammed itself on the brakes, when in drive the vehicle was moving backwards then abruptly braking and moving forward. The problem was confirmed by the dealer. There were warning lamps for the following: drive start control malfunction, parking brake unable to disengage, hybrid system failure, check engine, parking support brake malfunction. The vehicle was showing as being in both park and drive at the same time. The dealer determined the cupholder allows water condensation to leak into the center console compartment where exposed high and low voltage wiring is contained as part of electronic modules causing the vehicle to malfunction. The vehicle was put in gear while throwing the malfunctions, however, the electronic components should not be exposed and stored within a compartment where liquids are known to be stored (cup holder) in a wa
Hybrid system malfunctioned and engine completely seized up. Dealer/Toyota is replacing the short block and both turbos on my Sequoia. This seems to be the same issue as the Tundra engines.
Hybrid system malfunctioned and engine completely seized up. Dealer/Toyota is replacing the short block and both turbos on my Sequoia. This seems to be the same issue as the Tundra engines.
The contact owns a 2023 Toyota Sequoia. The contact stated that there was a recurring issue with the moonroof leaking. No warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a faulty seal. The vehicle was repaired, but the failure persisted. Most recently, the seal was detaching from the vehicle's interior. The manufacturer was contacted and it was confirmed that the cost of the diagnostic test would be the owner's responsibility. The failure mileage was approximately 2,000. The VIN was not available.
Mileage: 2,000
The contact owns a 2023 Toyota Sequoia. The contact stated that while attempting to utilize the controls on the side of the driverâs seat, there was a crack in the hard plastic, and in the process, the contact sustained a minor cut on the left hand. The contact stated that medical treatment was not needed. No warning lights were illuminated. The contact also stated that the same crack had appeared on the front passengerâs seat. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Mileage: 50,000
Able to lock car while keys are in the front cup holders. Have to close rear hatch manually. Dash button, key fob button and door button do not work. Others have been complaining about this on the internet. Driver side door has to be forced to roll up. Pull button to roll up. Goes up and then opens back up about two thirds of the way.
The rearview mirror in my 2023 Toyota Sequoia is a digital camera-based system rather than a traditional reflective mirror. The issue is that the camera used for this system has a low resolution and performs poorly in low-light conditions, making it difficult to see clearly at night. This creates a significant safety risk, as rear visibility is crucial when driving at night, especially when changing lanes, reversing, or maneuvering in areas with limited lighting. Toyota has since introduced an improved, higher-resolution version of this camera in newer models such as the Toyota Tacoma, which provides significantly better night visibility. However, despite acknowledging the issue and investigating potential solutions, Toyota has stated that the newer, higher-quality camera is ânot compatibleâ with the Sequoia and therefore cannot be retrofitted to address the problem. This issue has been raised with Toyota, and their investigation confirmed the problem. However, they have not prov
The contact owns a 2023 Toyota Sequoia Hybrid. The contact stated that the tow hitch cover had separated from the vehicle while driving. The vehicle was taken to the dealer, where the part was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V640000 (Structure, Trailer Hitches); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 6,500. VIN tool confirms parts not available.
Mileage: 6,500
The contact owns a 2023 Toyota Sequoia Hybrid. The contact stated that the tow hitch cover had separated from the vehicle while driving. The vehicle was taken to the dealer, where the part was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V640000 (Structure, Trailer Hitches); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 6,500. VIN tool confirms parts not available.
Mileage: 6,500
please refer to NHTSA issue 11624149. Toyota has dismissed my complaints about the trailer brake controller and has (twice now) closed the complaint I have filed with them regarding the issue I am having with the trailer brake controller. Even though I have been able to reproduce the CPU programming issue with the trailer brake controller with a Toyota Service Technician, Toyota corporate has decided to not move forward with any remedies and has dismissed my concerns. The improper programing on the trailer brake controller in this vehicle is a serious safety issue that should be recalled before an accident occurs and someone is killed.
I purchased my daughter's Nava in 2022 because of the extended rear-facing, the ability to fly with it, and its overall composition. My husband and I were driving today and we noticed my daughter kept getting out of her seat. Once we got home, on further investigation, we determined the issue to be a faulty, self-ratcheting system. My daughter is [XXX] in [XXX]. There should be no reason the straps are becoming loose. [XXX] we weren't in an accident on the freeway. I sent an email along with a video to the warranty department and I'm waiting to hear back. I am extremely frustrated as this car seat cost over $550 to purchase brand new With a two-year warranty. After doing further investigation, this seems to be an ongoing problem with the Nuna Rava. This is unacceptable and their faulty product has put my child's safety and life at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The ECU in my Sequoia is incorrectly programmed when towing a trailer. I have a 6,000# dual axle electric brake travel trailer that I use my Sequoia to tow with. I set up the trailer specifications in the vehicle computer per the Toyota owner's manual and set the trailer gain per the Toyota owner's manual. The problem I experience is when the gain is set this way the trailer brakes lock-up under moderate braking. To remedy the trailer brakes locking up, I reduce the gain. The problem is, in order to stop the trailer brakes from locking up under moderate to heavy braking, I have to reduce the gain to the point the trailer brakes are effectively not operating. I have already brought the vehicle and trailer to a Toyota dealership, and they were able to reproduce the issue I am experiencing with the brakes. However, Toyota has closed my case with no remedy. I never experienced this issue with the previous vehicle (a 2015 Toyota Tundra) I used to tow this same travel trailer with. I b
Vehicle comes with factory installed trailer towing equipment. 1. When a trailer is hooked up and headlights are turned on no signal is sent through the seven blade connector to turn on the running lights on the trailer. 2. When the trailer is connected no signal is sent through the seven blade connector to activate the electric brakes on the trailer. Because of these defects I was unable to tow my trailer. I have connected the vehicle to three different trailers and experienced the same issue. I have taken the vehicle to authorized dealer twice and they deny the problem.
The pinch sensor of tailgate prevents the tailgate from closing.
T-SB-0043-24. In this safety bulletin it is noted that front brakes squeak. Loudly I might state. Happens always in the morning when backing out of covered garage. The bulletin says to verify then replace. Can get no help from Dealership or from Toyota USA. Very annoying and do not know about danger.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.