2019 TOYOTA RAV4 HYBRID

22 complaints filed with NHTSA.

22
Complaints
3
Crashes
0
Fires
2
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM11
FUEL SYSTEM, GASOLINE3
SERVICE BRAKES2
SERVICE BRAKES, HYDRAULIC2
UNKNOWN OR OTHER1
AIR BAGS1
STRUCTURE:BODY:DOOR1
ELECTRICAL SYSTEM1

Recalls (3)

19V54400024/07/2019

ELECTRONIC STABILITY CONTROL (ESC)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system a

20V28600020/05/2020

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

20V06400006/02/2020

ENGINE AND ENGINE COOLING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to l

Recent Complaints

20250324ELECTRICAL SYSTEM

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35-40 MPH, the message "Hybrid System Malfunction" was displayed. The contact pulled over to the side of the road and contacted the dealer, and was informed that the vehicle was safe to drive. The vehicle was taken to the dealer, where it was diagnosed with excessive corrosion to the high voltage wiring harness between the high voltage traction motor and the high voltage battery. The dealer informed the contact that the

Mileage: 115,000

20250206SERVICE BRAKES, HYDRAULIC

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the contact discovered that an unknown fluid was leaking behind the brake pedal. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that brake fluid was leaking and that the brake booster pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,000.

Mileage: 54,000

20241121STRUCTURE:BODY:DOOR

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while the vehicle was parked, the contact heard a water-slashing sound inside the vehicle. The contact performed an inspection and noticed that the driver's side rear door panel was filled with water. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Mileage: 54,000

20231115SERVICE BRAKES, HYDRAULIC

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that while driving at an undisclosed speed and attempting to slow down, the contact became aware of an abnormal resistance on the brake pedal, which required excessive force on the brake pedal to stop the vehicle. The VSC Off warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was taken to a second dealer, who was also unable to duplicate the failure. The vehicle wa

Mileage: 45,000

20230504FUEL SYSTEM, GASOLINE

The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to refuel the vehicle, the pump handle would click off inadvertently, preventing the refueling the vehicle. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100.

Mileage: 100

20230321FUEL SYSTEM, GASOLINE

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that upon approaching the vehicle, there was fuel leaking onto the floor under the fuel filler neck. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the fuel tank and fuel sending unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Toyota Chula Vista (650 Main St, Chula Vista, CA 91911), South Coast Toyota (1966 Ha

20210319CrashAIR BAGS

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS STOPPED, A GMC YUKON CRASHED INTO THE REAR OF VEHICLE. THE AIR BAG FAILED TO DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS NOT FILED. THERE WAS NO REPORTED FIRE. THE VEHICLE WAS TOWED TO LAKESIDE TOYOTA 3701 N CAUSEWAY BLVD, METAIRIE, LA 70002(504) 833-3311 BUT VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE M

Mileage: 22,868

20201122FUEL/PROPULSION SYSTEM

MY TOYOTA RAV4 HYBRID WILL ONLY ACCEPT 9-10 GALLONS OF GAS WHEN FILLING FROM EMPTY. THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS. I FIRST BROUGHT THE ISSUE TO THE DEALERSHIP IN 2019 AND THEY CLAIMED TO HAVE NOT HEARD OF THE ISSUE BEFORE. I BROUGHT IT TO THEIR ATTENTION AGAIN ON MY LAST VISIT IN JUNE 2020 KNOWING THAT IT WAS A KNOWN ISSUE AT THIS TIME- A GAS TANK MALFORMATION. I WAS TOLD THERE WOULD BE A FIX IN AUGUST 2020. THERE IS STILL NO RECALL OR SERVICE BULLETIN FOR THIS ISSUE AND IT CAUSES M

Mileage: 4

20200414FUEL SYSTEM, GASOLINE

VEHICLE'S FUEL TANK IS LISTED BY TOYOTA COMPANY AS 14.5 GALLON CAPACITY AND, IN REALITY, THIS TANK'S SHAPE ONLY ALLOWS IT TO FILL TO APPROXIMATELY 9 GALLONS. ADDITIONALLY, THE FUEL GAUGES "MILES TO EMPTY" DOES NOT APPEAR TO READ THE AMOUNT CORRECTLY. I HAVE ALMOST RUN OUT OF FUEL ON THE HIGHWAY AS A RESULT OF THE VEHICLE'S IMPROPER READING. THE ACTUAL GAS IN THE TANK WAS MUCH LOWER THAN THE VEHICLE ITSELF TOLD ME. THE RANGE IS ADVERTISED BY THE MANUFACTURER AT APPROXIMATELY 500 MILES WHEN IN REA

Mileage: 4,400

20200126FUEL/PROPULSION SYSTEM

I'VE ONLY FILLED THE TANK 4 TIMES SO FAR BUT I CAN NEVER GET IT FULL. THE MOST IT WILL TAKE IS ABOUT 10 GALLONS AND THAT IS ONLY IF I STAND THERE AND FORCE FEED IT MORE GAS VERY SLOWLY WHILE PULLING THE NOZZLE OUT A LITTLE AT A TIME. I HAVE TO FILL IT WAY TOO FREQUENTLY, AND IN THE WINTER IT IS ESPECIALLY INCONVENIENT.

20191223FUEL/PROPULSION SYSTEM

MY TANK WON'T FILL BEYOND 9-10 GALLONS - EVEN WHEN IT SAYS EMPTY - THOUGH THE FUEL TANK SIZE SHOULD BE 14.5. HOWEVER, THE TANK WAS AT MAX CAPACITY WHEN PURCHASED FROM THE DEALER.

20190927CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. WHILE DRIVING 20- 30 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED A DODGE VAN. THERE WAS DAMAGE TO THE REAR DRIVER'S SIDE QUARTER PANEL OF THE CONTACT'S VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD ON SEVERAL OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO

Mileage: 350

20190725CrashSERVICE BRAKES

AS I PULLED IN TO PARKING SPOT CAR ACCELERATES HIT WALL AND SWERVES AND HITS SPARKED VEHICLE.

Mileage: 2,000

20190719FUEL/PROPULSION SYSTEM

FUEL TANK CAPACITY 14.5 GALLONS CAN ONLY BE FILLED TO 9.5 GALLONS WITHOUT AGGRESSIVE "TOPPING OFF". IN ORDER TO AVOID POSSIBLE ENVIRONMENTAL HARM AND VEHICLE EMISSION CONTROL DAMAGE, TOPPING OFF NOT USED. HOWEVER, THIS LEAVES THE VEHICLE 5 GALLONS SHORT OF A FULL TANK (ABOUT 200 MILE RANGE LOSS)

Mileage: 500

20190709FUEL/PROPULSION SYSTEM

THERE IS AN INABILITY TO COMPLETELY FILL UP THE GAS TANK. EVEN WHEN REACHING THE EMPTY READING ON THE GAS GAUGE, THE CAR ONLY SEEMS TO FILL 9.5-10 GALLONS OF FUEL. THE ARE IS ADVERTISED AS A 14.5-GALLON TANK, BUT IT IS IMPOSSIBLE TO GET THAT MUCH FUEL INTO THE TANK.

Mileage: 4,000

20190706FUEL/PROPULSION SYSTEM

THE FUEL SAYS EMPTY BUT ONLY TAKES 9 GALLONS ON A 14 GALLON TANK. THE DEALER SAID THAT WE ARE NOT THE ONLY ONES THIS IS HAPPENING TO AND TOYOTA IS WORKING ON IT. MY SISTER-IN-LAW BOUGHT ONE A WEEK BEFORE US AND SHE IS HAVING THE SAME PROBLEM.

20190703FUEL/PROPULSION SYSTEM

MY 14 GALLON CAPACITY FUEL TANK WILL NOT ACCEPT MORE THAN 9.9 GALLONS. EVEN WHEN I'VE RUN IT TO LOW FUEL WARNING LIGHTS, NEVER DOUBLE DIGIT FILLS. I'VE USED AT LEAST A DOZEN DIFFERENT GAS STATIONS AND SUPPLIERS INCLUDING ONE IN OREGON AND ALWAYS THE SAME LIMITATION. OWNERS MANUAL CAUTIONS AGAINST CONTINUING TO FILL AFTER AUTO SHUT OFF. WE HAVE TRIED FAST FILLS, SLOW FILLS, MANUALLY HOLDING THE NOZZLE AND HOLDING THE TRIGGER, MANY ANGLES ARE FAILING TO GET OVER 9.9! ROTTEN TO GET FAR LESS MILEA

Mileage: 1,809

20190624FUEL/PROPULSION SYSTEM

FUEL TANK DOES NOT FILL UP TO FULL. RANGE ADVERTISED AS WELL OVER 500 MILES BUT USUAL RANGE AFTER FILL UP IN 400S.

20190623FUEL/PROPULSION SYSTEM

WHEN FILLING THE GAS TANK THE SAME WAY ALL CARS ARE FILLED, THE FUEL PUMP HANDLE/NOZZLE CLICKS OFF LONG BEFORE THE TANK SHOWS AS FULL. THE TANK IS NOT GETTING FILLED COMPLETELY, AS I CAN [VIOLATE OREGON STATE LAW] AND CONTINUE FILLING IT ABOUT 1.5 MORE GALLONS. 1ST ATTEMPT AT TOYOTA DEALERSHIP THEY DISMISSED THE CONCERN. 2ND ATTEMPT WAS AFTER I COMPLAINED TO TOYOTA AND THE DEALER CALLED ME BACK IN AND WITNESSED THE "UNFULL" TANK UPON FILLING IT USING THEIR IN-HOUSE STATION. I HAVE ANOTHER APPOIN

Mileage: 400

20190623FUEL/PROPULSION SYSTEM

WHEN FILLING UP, THE GAS CUTS OFF VERY EARLY; THE GAS GAUGE WILL ONLY READ 3/4 TO 7/8 FULL. THIS LEADS TO "TOPPING OFF" WHICH IS AN ENVIRONMENTAL AND SAFETY ISSUE.

Mileage: 300