Total Complaints
682 filings
TOYOTA RAV4 · model year
682 NHTSA complaints, 49 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002TOYOTARAV4 carries 682 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 49 crashes, 20 fires, 71 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 RAV4 is power train:automatic transmission with 255 filings, followed by power train (118) and electrical system (88). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 51 investigation files overlapping the 2002 RAV4, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
682 filings
Crashes Reported
49 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 255 |
| POWER TRAIN | 118 |
| ELECTRICAL SYSTEM | 88 |
| VEHICLE SPEED CONTROL | 34 |
| UNKNOWN OR OTHER | 23 |
| ENGINE AND ENGINE COOLING | 23 |
| ENGINE | 22 |
| AIR BAGS | 17 |
| ELECTRONIC STABILITY CONTROL (ESC) | 16 |
| ENGINE AND ENGINE COOLING:ENGINE | 13 |
| STEERING | 7 |
| AIR BAGS:FRONTAL | 5 |
| LATCHES/LOCKS/LINKAGES | 5 |
| FUEL SYSTEM, GASOLINE | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 4 |
My car engine light goes on and off due to transmission fault. It continuously has a hard time shifting gears in between 2500-3000 rpm and gives a jerky stop before continuing to speed up/accelerate despite when I have not let go of my foot from the pedal. After taking it to the auto shop, I was told this is the same problem other Toyota RAV 4 between 2001-2003 experiences and the mechanics told me that there was a lot of recall for the same code my car is giving (2 codes that the computer diagnosed were p0775 and p0161). While Toyota extended the warranty to 10years/150,000k and my car is 1-2 years past the warranty, it's only been barely 80,000mi and it should not be causing this problem. This transmission/ECM problem puts me and the passengers to risks because both the speed and RPM don't go past certain numbers which is low at most times, limiting myself as the driver to go even within the speed limits. All the more, with this happening more frequently these days than it had in the
My car engine light goes on and off due to transmission fault. It continuously has a hard time shifting gears in between 2500-3000 rpm and gives a jerky stop before continuing to speed up/accelerate despite when I have not let go of my foot from the pedal. After taking it to the auto shop, I was told this is the same problem other Toyota RAV 4 between 2001-2003 experiences and the mechanics told me that there was a lot of recall for the same code my car is giving (2 codes that the computer diagnosed were p0775 and p0161). While Toyota extended the warranty to 10years/150,000k and my car is 1-2 years past the warranty, it's only been barely 80,000mi and it should not be causing this problem. This transmission/ECM problem puts me and the passengers to risks because both the speed and RPM don't go past certain numbers which is low at most times, limiting myself as the driver to go even within the speed limits. All the more, with this happening more frequently these days than it had in the
My car engine light goes on and off due to transmission fault. It continuously has a hard time shifting gears in between 2500-3000 rpm and gives a jerky stop before continuing to speed up/accelerate despite when I have not let go of my foot from the pedal. After taking it to the auto shop, I was told this is the same problem other Toyota RAV 4 between 2001-2003 experiences and the mechanics told me that there was a lot of recall for the same code my car is giving (2 codes that the computer diagnosed were p0775 and p0161). While Toyota extended the warranty to 10years/150,000k and my car is 1-2 years past the warranty, it's only been barely 80,000mi and it should not be causing this problem. This transmission/ECM problem puts me and the passengers to risks because both the speed and RPM don't go past certain numbers which is low at most times, limiting myself as the driver to go even within the speed limits. All the more, with this happening more frequently these days than it had in the
The contact owns a 2002 Toyota Rav4. The contact stated while driving 40 MPH, she heard an abnormal sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be replaced. The vehicle was then taken to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Mileage: 130,000
2002 Toyota RAV4 AWD transmission problems and will be available upon request. Transmission caused vehicle to disengaged , jerks, stalls with severed engine braking while driving creating a safety performance and hazard on the roads to myself and other unexpected drivers. Upon reading similar complaints of other owners reported similar transmission problems. This was believed to be a reproduced problem and should be investigated for Safety-Related defects. The vehicle was inspected by manufacture according to previous owner. Manufacturer recently replaced transmission and updated ECM per previous owner. The vehicle appeared in working order for 3-4 months then the transmission problems occurred again as mentioned above. There was no warning lights while I experienced this transmission problem.
The contact owned a 2002 Toyota RAV4. The contact stated while driving approximately 35 MPH, an abnormal noise was heard. The brake pedal was depressed, and the vehicle spun 360 degrees and stopped on the opposite side of the road. No warning light illuminated. The contact called the independent mechanic who advised her to turn off the vehicle. The contact turned off and restarted the vehicle and drove the vehicle approximately 3-feet before the rear wheels locked up. The vehicle was towed to the independent mechanic and diagnosed with rear differential failure. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired because the contact took the vehicle back to the used car dealer. The contact stated that the used car dealer stated that the mechanic did not diagnose the correct failure. The dealer's independent mechanic diagnosed the failure as a transmission transfer case failure. The manufacturer was not made aware of the failure. The a
Mileage: 123,000
2002 TOYOTA RAV. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *LD *JS
ERRATIC SHIFTING ESPECIALLY AT LOW SPEEDS. PROBLEM IS INTERMITTENT. CAR MAY LOCK IN HIGH GEAR (4 SPEED AUTOMATIC) OR SEEM TO BE STUCK IN 2 GEARS AT ONCE AND REFUSE TO MOVE AT ALL. CAN BANG HARSHLY WHEN SHIFTING. LOCKED UP AT A BUSY INTERSECTION NEARLY CAUSING AN ACCIDENT. AT OTHER TIMES IT WORKS PERFECTLY. HAS NOT OCCURRED AT HIGHWAY SPEEDS, ALTHOUGH THE PROBLEM JUST BEGAN A FEW DAYS AGO. BEFORE THAT THERE WAS NO HINT OF A PROBLEM.
Mileage: 104,000
VEHICLE STALLS AND JERKS CONSTANTLY WHILE DRIVING; UNABLE TO ACCELERATE AFTER STOPLIGHT. VERY UNPREDICTABLE.THIS IS DUE TO DEFECTIVE ECM WHICH TOYOTA HAS BEEN AWARE OF BUT REFUSES TO LIST AS A RECALL.I PURCHASED THE USED CAR 1 MONTH AGO --- HAD NO IDEA IT HAD THIS SERIOUS, DANGEROUS PROBLEM. TOOK IT TO TOYOTA DEALER WHICH IS SAYING IT WILL COST $5K TO FIX !! CAR ONLY HAS 77K MILES.
Mileage: 77,010
2002 RAV4 ECU SHIFTING PROBLEM (DTC CODE P0755). THE CAR JITTERS WHEN SWITCHING FROM GEAR 1 TO 2 AS WELL ON REVERSE. IT ALSO JITTERS WHEN IT DRIVES ON LOW GEAR. THERE IS AN WELL KNOWN PROBLEM WITH RAV4 2001-2003 BUT TOYOTA HAS FAILED TO RECALL IT, DESPITE BEING A SAFETY HAZARD AS IT HAS CAUSED ACCIDENTS AND BODILY INJURY. IT HAS THE HIGH LIKELIHOOD TO DESTROY THE TRANSMISSION.
Mileage: 129,000
2002 RAV4 ECU SHIFTING PROBLEM (DTC CODE P0755). THE CAR JITTERS WHEN SWITCHING FROM GEAR 1 TO 2 AS WELL ON REVERSE. IT ALSO JITTERS WHEN IT DRIVES ON LOW GEAR. THERE IS AN WELL KNOWN PROBLEM WITH RAV4 2001-2003 BUT TOYOTA HAS FAILED TO RECALL IT, DESPITE BEING A SAFETY HAZARD AS IT HAS CAUSED ACCIDENTS AND BODILY INJURY. IT HAS THE HIGH LIKELIHOOD TO DESTROY THE TRANSMISSION.
Mileage: 129,000
2002 RAV4 ECU SHIFTING PROBLEM (DTC CODE P0755). THE CAR JITTERS WHEN SWITCHING FROM GEAR 1 TO 2 AS WELL ON REVERSE. IT ALSO JITTERS WHEN IT DRIVES ON LOW GEAR. THERE IS AN WELL KNOWN PROBLEM WITH RAV4 2001-2003 BUT TOYOTA HAS FAILED TO RECALL IT, DESPITE BEING A SAFETY HAZARD AS IT HAS CAUSED ACCIDENTS AND BODILY INJURY. IT HAS THE HIGH LIKELIHOOD TO DESTROY THE TRANSMISSION.
Mileage: 129,000
POWER STEERING STOPPED WHILE DRIVING. VEHICLE HAD TO BE MANUALLY STEERED TO LOCAL MECHANIC FOR DIAGNOSIS. SHOP STATED THEY HADN'T SEEN POWER STEERING SPEWING FROM POWER STEERING FLUID WELL UPON REMOVAL OF LID WHILE VEHICLE WAS ON.
Mileage: 225,000
THE PAST COUPLE WEEKS MY CAR HAD BEEN LAGHING MORE AN MORE WHEN AT COMPLETE STOP. THIS PAST WEEK IT HAS BEEN THE WORST. WHENEVER I TRY TO ACCELERATE FROM.A COMPLETE STOP MY CAR WITH LAG AND JERK LIKE IT IS TRYING TO SHIFT INTO GEAR BUT CANT. WHEN I TOOK IT IN TO A TRANSMISSION SPECIALIST THEY SAID IT WAS MY ECM AND THAT THIS YEAR SPECIFICALLY HAS HAD PROBLEMS RECORDED FRON OTHERS WITH THE SAME ISSUES WITH THE EMC. ONE INCIDENT I HAD SPECIFICALY WAS WHEN INWAS TRYING TO GO UP A MOUNTAIN TO GET TO WORK MY RPMS WERE SPIKING AS MY RAV WAS TRYING TO SHIFT GEARS TO GET UP THE MOUNTAIN AND MY CAR STALLER OUT. I HAD NO CLUE IT DIED UNTILL I WAS DRIVING DOWN THE MOUNTAIN AND TURNING MY STEERING WHEEL BECAME A STRUGGLE. I HAD TO PUT ON MY E BREAK JUST TO STOP AND TRY AND TURN IT ON TO SHIFT INTO NEUTRAL SO I COULD GET DOWN THE MOUNTAIN. I HAVE HAD SERVERAL CASES WHEN I HAVE ALMOST BEEN RE ENDED BECAUSE OF THE JERKING HAS BEEN SO ROUGH.
Mileage: 162,344
THE PAST COUPLE WEEKS MY CAR HAD BEEN LAGHING MORE AN MORE WHEN AT COMPLETE STOP. THIS PAST WEEK IT HAS BEEN THE WORST. WHENEVER I TRY TO ACCELERATE FROM.A COMPLETE STOP MY CAR WITH LAG AND JERK LIKE IT IS TRYING TO SHIFT INTO GEAR BUT CANT. WHEN I TOOK IT IN TO A TRANSMISSION SPECIALIST THEY SAID IT WAS MY ECM AND THAT THIS YEAR SPECIFICALLY HAS HAD PROBLEMS RECORDED FRON OTHERS WITH THE SAME ISSUES WITH THE EMC. ONE INCIDENT I HAD SPECIFICALY WAS WHEN INWAS TRYING TO GO UP A MOUNTAIN TO GET TO WORK MY RPMS WERE SPIKING AS MY RAV WAS TRYING TO SHIFT GEARS TO GET UP THE MOUNTAIN AND MY CAR STALLER OUT. I HAD NO CLUE IT DIED UNTILL I WAS DRIVING DOWN THE MOUNTAIN AND TURNING MY STEERING WHEEL BECAME A STRUGGLE. I HAD TO PUT ON MY E BREAK JUST TO STOP AND TRY AND TURN IT ON TO SHIFT INTO NEUTRAL SO I COULD GET DOWN THE MOUNTAIN. I HAVE HAD SERVERAL CASES WHEN I HAVE ALMOST BEEN RE ENDED BECAUSE OF THE JERKING HAS BEEN SO ROUGH.
Mileage: 162,344
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING LOW SPEEDS, THE VEHICLE WAS ABNORMALLY LOUD WHILE IDLING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED ON OCCASION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,789.
Mileage: 91,789
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. AFTER STARTING THE ENGINE, THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVENUE, RALEIGH, NC) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE AND TRANSMISSION WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 91,000. *TT CONSUMER STATED TRANSMISSION FAILED WHILE IN TRAFFIC, CAR WAS ABLE TO ACCELERATE PROPERLY AND WAS LONGER SHIFTING GEARS.*JB
Mileage: 91,000
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. AFTER STARTING THE ENGINE, THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVENUE, RALEIGH, NC) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE AND TRANSMISSION WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 91,000. *TT CONSUMER STATED TRANSMISSION FAILED WHILE IN TRAFFIC, CAR WAS ABLE TO ACCELERATE PROPERLY AND WAS LONGER SHIFTING GEARS.*JB
Mileage: 91,000
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4 EQUIPPED WITH COOPER FUTURA SCRAMBLER C14L TIRES, SIZE: P215/70/R16 (NA). WHILE DRIVING 70 MPH, THE REAR PASSENGER AND REAR DRIVER SIDE TIRES BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT?S RESIDENCE. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE, BUT NO DIAGNOSTIC TEST WAS PERFORMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 169,000. THE TIRE FAILURE MILEAGE WAS 123,000.
Mileage: 169,000
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FELT AS IF IT SWITCHED GEARS INDEPENDENTLY. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE TRANSMISSION FAILED TO ENGAGE AND THE VEHICLE DID NOT PROCEED FORWARD. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE TRANSMISSION FINALLY ENGAGED AND THE VEHICLE OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *TT *TR
Mileage: 200,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.