2024 TOYOTA PRIUS PRIME

11 complaints filed with NHTSA.

11
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM4
UNKNOWN OR OTHER2
LATCHES/LOCKS/LINKAGES1
TIRES:SIDEWALL1
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK1
VISIBILITY:WINDSHIELD WIPER/WASHER1
VISIBILITY/WIPER1

Recalls (4)

25V74400030/10/2025

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di

26V04900028/01/2026

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

24V54800023/07/2024

EQUIPMENT:OTHER:LABELS

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia

24V27400017/04/2024

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Recent Complaints

20260211ELECTRICAL SYSTEM

Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific supplier and during a specific production period. Other Toyota and Lexus vehicles sold in the U.S. are either equipped with a different electric rear door lock system or do not have an electric rear door l

20260211UNKNOWN OR OTHER

Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific supplier and during a specific production period. Other Toyota and Lexus vehicles sold in the U.S. are either equipped with a different electric rear door lock system or do not have an electric rear door l

20251009VISIBILITY/WIPER

Top of side mirrors melt and warped in hot weather. It popped off while driving at freeway speeds into traffic.

20250609ELECTRICAL SYSTEM

Since Nov 23, 2024 I have had three occasions where the 12 volt battery for the ICE has depleted leaving me stranded. The only indication of the problem is the car will not start. In my last incident I had to charge the battery (disconnected from the car) but inadvertently closed the hatch. Since the car uses electronic locks the only way to open the hatch is to use the emergency release that is located under the rear deck and must use a screw driver to release. This is inherently dangerous sinc

20250604VISIBILITY:WINDSHIELD WIPER/WASHER

The contact owns a 2024 Toyota Prius Prime. The contact stated while driving 65 MPH, the windshield washer and wipers failed to function as intended. The contact drove the vehicle to the shoulder of the road and physically removed mud from the front windshield. The contact stated that an oversized truck hauling mud splashed the vehicle and mud landed on the front windshield. The contact stated that the windshield washer volume and speed was insufficient to clear the windshield. The contact state

Mileage: 3,500

20250516LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2024 Toyota Prius Prime. The contact stated that occasionally the liftgate opened independently. There was no warning light illuminated. The contact stated that there was a crack on the power liftgate plastic trim. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was not attributed to defects from the factory. The contact was not offered any assistance. The vehicle was not repaired. The manufacturer was notif

Mileage: 670

20241029UNKNOWN OR OTHER

Hello, I purchased this prius prime and was given only 1 key. The second key (recall) was given to me incomplete and toyota of america will not make good on a complete key set. I was given an incomplete key at I-5 toyota of Olympia WA. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20240926TIRES:SIDEWALL

The contact owns a 2024 Toyota Prius Prime equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: (N/A). The contact stated while the vehicle was parked in the driveway, the contact noticed that the rear passenger's side tire had deflated. Upon inspecting the tire, the contact noticed that the sidewall of the tire was lacerated. The tire was ordered from the dealer and replaced at Discount Tires. Additionally, the contact stated while the dealer was servicing the

Mileage: 7,000

20240902ELECTRICAL SYSTEM

Car with only 7000 miles on it. Took to dealer for low 12 volt battery warning and was told nothing was wrong a few months ago. Was stranded with vehicle in 95+ degree heat when 12volt battery went dead and Toyota Care said it would be 90 minutes before help could come. This is a SAFETY issue. I’m [XXX]. It’s not a good thing to be stranded in the heat. Many 2024 owners are having this problem. They have had to carry a jumper with them at all times. This car is a lemon and Toyota is just ga

20240801ELECTRICAL SYSTEM

The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20240801LATCHES/LOCKS/LINKAGES

The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.