2022 TOYOTA PRIUS PRIME

11 complaints filed with NHTSA.

11
Complaints
4
Crashes
0
Fires
0
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
VEHICLE SPEED CONTROL2
UNKNOWN OR OTHER1
FORWARD COLLISION AVOIDANCE: WARNINGS1
SERVICE BRAKES1
FUEL/PROPULSION SYSTEM1
ELECTRICAL SYSTEM1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
STEERING1
ENGINE AND ENGINE COOLING1
HYBRID PROPULSION SYSTEM1

Recalls (1)

21V73400022/09/2021

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.

Recent Complaints

20240625ENGINE AND ENGINE COOLING

The contact owns a 2022 Toyota Prius Prime. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact stated multiple unknown warning lights had been temporarily illuminated. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V734000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the VIN

Mileage: 12,000

20240625HYBRID PROPULSION SYSTEM

The contact owns a 2022 Toyota Prius Prime. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact stated multiple unknown warning lights had been temporarily illuminated. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V734000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the VIN

Mileage: 12,000

20230912VEHICLE SPEED CONTROL

The contact owns a 2022 Toyota Prius Prime. The contact stated while driving at approximately 25 MPH, the vehicle suddenly experienced unintended acceleration, and the vehicle accelerated to 50 MPH before the contact was able to stop the vehicle by depressing the brake pedal. The contact stated that the failure reoccurred the following day. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure m

Mileage: 700

20230114STEERING

I don't feel safe to drive my vehicle on the highway because the steering wheel ( the front end) very weak so when I drive the car it pull me to the left and to the right i went to the dealership where I purchased the car to check the vehicle, the technician told me that the steering wheel very sensitive and they cannot do anything about. I called Toyota to let them know about the issue i have then Toyota told me the dealership will contact me within 24 hours and i am still waiting for more than

20220904VEHICLE SPEED CONTROL

When adaptive cruise control is engaged and a car cuts in front of you the car will accelerate rapidly at first nearly hitting the car before it slows.

20220904FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When adaptive cruise control is engaged and a car cuts in front of you the car will accelerate rapidly at first nearly hitting the car before it slows.

20220727CrashFUEL/PROPULSION SYSTEM

Prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. The vehicle would not stop in motion. Based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was not responsive to application of brake to bring the car to a stop. The safety and the safety of other was put at risk because the car would not come

20220727CrashELECTRICAL SYSTEM

Prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. The vehicle would not stop in motion. Based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was not responsive to application of brake to bring the car to a stop. The safety and the safety of other was put at risk because the car would not come

20220711CrashSERVICE BRAKES

On June 28, 2022 at around 20:10 PM, while on vacation at a resort in the Laurentian Mountains in Quebec, Canada, I went down to charge the car at the only charging station at the resort. It was being used, so I returned to our cabin in the D building. As I approached the building, I pulled up to clear a car so that I could park beside it. I slowed and before I could put the car in reverse, the car rolled forward a few inches. My foot was already on the brake so I pressed it harder. But the car

20220515CrashFORWARD COLLISION AVOIDANCE: WARNINGS

The vehicle went into drive from neutral after being placed on a moving track (car wash). The forward collision system activated and the automatic brake deployed when the vehicle sensed moving parts in the car wash. From there, the car automatically went out of neutral and into drive with no action from the driver. The vehicle drove forward and struck another vehicle.

20211119UNKNOWN OR OTHER

Unable to heat cabin or AC remotely - see screenshots