TOYOTA PRIUS PLUG-IN HYBRID · model year

2017 TOYOTA PRIUS PLUG-IN HYBRID

13 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2017TOYOTAPRIUS PLUG-IN HYBRID carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

The most frequently selected component label in reports for the 2017 PRIUS PLUG-IN HYBRID is unknown or other with 3 filings, followed by visibility/wiper (3) and structure:body (2). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.

NHTSA currently has 51 investigation files overlapping the 2017 PRIUS PLUG-IN HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

13
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

13 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
UNKNOWN OR OTHER3
VISIBILITY/WIPER3
STRUCTURE:BODY2
SEATS2
EXTERIOR LIGHTING1
WHEELS1
SUSPENSION1

Recent Complaints

20181012SEATS

HEAD RESTRAINT (HEAD REST). PUSHES HEAD FORWARD. CAUSES NECK/BACK DISCOMFORT. HEAD STRIKING HEAD RESTRAINT ON ROUGH ROAD FEELS LIKE A CONCUSSION! LONG DRIVES ARE MISERABLE. SEAT ADJUSTMENTS FAIL TO OVERCOME THE ISSUE. 5'3" WOMAN. I HAD A PRIUS 2006 AND IT WAS JUST FINE. THIS PRIUS SEAT IS SO UNCOMFORTABLE I MIGHT SELL IT.

Mileage: 1,000

20181012UNKNOWN OR OTHER

HEAD RESTRAINT (HEAD REST). PUSHES HEAD FORWARD. CAUSES NECK/BACK DISCOMFORT. HEAD STRIKING HEAD RESTRAINT ON ROUGH ROAD FEELS LIKE A CONCUSSION! LONG DRIVES ARE MISERABLE. SEAT ADJUSTMENTS FAIL TO OVERCOME THE ISSUE. 5'3" WOMAN. I HAD A PRIUS 2006 AND IT WAS JUST FINE. THIS PRIUS SEAT IS SO UNCOMFORTABLE I MIGHT SELL IT.

Mileage: 1,000

20180826VISIBILITY/WIPER

SUMMARY: HAVE OWNED MY PRIUS PRIME FOR EIGHT MONTHS AND HAVE NEEDED TO REPAIR ONE WINDSHIELD CHIP, REPLACE MY WINDSHIELD ONCE, AND CURRENTLY HAVE ANOTHER CRACK THAT CANNOT BE REPAIRED. DETAILS: PURCHASED MY PRIUS PRIME DEC 10, 2017. ON DEC 20, 2017, GOT A CHIP IN MY WINDSHIELD WHILE DRIVING TO WORK ALONG THE LOCAL HIGHWAY AND WAS ABLE TO GET IT REPAIRED SAME-DAY. IN JUNE 2018, GOT ANOTHER CHIP IN MY WINDSHIELD AND THE CRACK SPREAD BEYOND REPAIR ALMOST IMMEDIATELY. STARTED THE PROCESS TO HAVE IT REPLACED AND IT TOOK APPROXIMATELY SIX WEEKS AND THREE APPOINTMENTS WITH SAFELITE BEFORE THEY HAD THE CORRECT WINDSHIELD WITH THE CORRECT PARTS. ACCORDING TO SAFELITE, TOYOTA HAD CHANGED THE DESIGN OF THE WINDSHIELD AND THE NEW DESIGN WAS ON BACKORDER. PAID MY $500 DEDUCTIBLE FOR THIS REPLACEMENT. ON AUGUST 8, 2018, JUST A FEW WEEKS AFTER REPLACING THE WINDSHIELD, I GOT ANOTHER CHIP THAT ALSO SPREAD BEYOND REPAIR IMMEDIATELY. AS OF THIS WRITING, I HAVE NOT YET REPLACED THE WINDSHIELD FOR THE

Mileage: 7,000

20180808STRUCTURE:BODY

CAR HAS LOUD CONTINUOUS CREAKING/SQUEAKING NOISE FROM LEFT REAR OF THE CAR. SOUNDS LIKE IT IS COMING FROM THE SUSPENSION OR BODY FLEXING WHEN DRIVING. IT OCCURS WHEN TURNING AND REVERSING OUT OF PARKING SPACES. ALSO HAPPENS WHEN CAR IS GOING UPHILL AND DOWNHILL AND ON WINDING ROADS. DRIVER SEAT ALSO SQUEAKS WHEN IN A CERTAIN POSITION. SQUEAKING/CREAKING FROM REAR LEFT SIDE OF THE CAR CAN BE DANGEROUS IF COMING FROM THE WHEEL AREA OR SUSPENSION.

Mileage: 2,500

20180808SEATS

CAR HAS LOUD CONTINUOUS CREAKING/SQUEAKING NOISE FROM LEFT REAR OF THE CAR. SOUNDS LIKE IT IS COMING FROM THE SUSPENSION OR BODY FLEXING WHEN DRIVING. IT OCCURS WHEN TURNING AND REVERSING OUT OF PARKING SPACES. ALSO HAPPENS WHEN CAR IS GOING UPHILL AND DOWNHILL AND ON WINDING ROADS. DRIVER SEAT ALSO SQUEAKS WHEN IN A CERTAIN POSITION. SQUEAKING/CREAKING FROM REAR LEFT SIDE OF THE CAR CAN BE DANGEROUS IF COMING FROM THE WHEEL AREA OR SUSPENSION.

Mileage: 2,500

20180808SUSPENSION

CAR HAS LOUD CONTINUOUS CREAKING/SQUEAKING NOISE FROM LEFT REAR OF THE CAR. SOUNDS LIKE IT IS COMING FROM THE SUSPENSION OR BODY FLEXING WHEN DRIVING. IT OCCURS WHEN TURNING AND REVERSING OUT OF PARKING SPACES. ALSO HAPPENS WHEN CAR IS GOING UPHILL AND DOWNHILL AND ON WINDING ROADS. DRIVER SEAT ALSO SQUEAKS WHEN IN A CERTAIN POSITION. SQUEAKING/CREAKING FROM REAR LEFT SIDE OF THE CAR CAN BE DANGEROUS IF COMING FROM THE WHEEL AREA OR SUSPENSION.

Mileage: 2,500

20180518WHEELS

I HAVE 9150 MILES ON MY CAR. GOING 80MPH ON THE HIGHWAY MY RIGHT REAR TIRE BLEW OUT. THE TIRES ARE TOYO NANOENERGY A29. THE TIRE BLEW OUT ON THE SIDE OF THE TIRE FACING THE CAR. I DID NOT HIT ANYTHING. TOYOTA REFUSED TO PAY FOR THE TIRE EVEN THOUGH THEY ARE STILL UNDER WARRANTY. THEY EVEN CHARGED ME FOR LABOR.

Mileage: 9,150

20180420STRUCTURE:BODY

THE WINDSHIELD OF OUR 2017 PRIUS PRIME SUSTAINED DAMAGE WHILE TRAVELING ON A HIGHWAY. THE STONE WAS PEA SIZED AND SHOULD NOT HAVE CRACKED THE WINDSHIELD AT THE SPEED OF 50MPH.

Mileage: 1,500

20180321VISIBILITY/WIPER

TRAVELING AT APPROXIMATELY 35 MPH, A SMALL ROCK THROWN UP BY ONCOMING TRAFFIC HIT THE LOWER LEFT EDGE OF THE WINDSHIELD, A LARGE CRACK EXTENDING MORE THAN HALFWAY ACROSS THE DRIVERS SIDE WINDSHIELD APPEARED. THIS APPEARS TO BE A COMMON ISSUE WITH NEWER TOYOTA HYBRIDS. TOYOTA DEALERSHIP HAS QUOTED $1500 TO REPLACE WINDSHIELD AND RE-CALIBRATE SAFETY EQUIPMENT.

Mileage: 10,000

20180307EXTERIOR LIGHTING

BRIGHT LED HEADLIGHTS ISN'T THE ISSUE JUST WITH MY PRIUS PRIME BUT WITH ALMOST ALL NEW VEHICLES ON THE ROAD THAT I PRESUME HAVE LED LIGHTS. THE LIGHTS ARE SO BRIGHT THAT IT BOTHERS THE DRIVER OF THE ONCOMING VEHICLE OR TRAFFIC. I FACE THAT ISSUE WHILE DRIVING AND CAN IMAGINE THE SAME WITH THE DRIVER OF THE ONCOMING VEHICLE. THERE ARE INSTANCES WHEN DRIVERS FLASH THEIR HEADLIGHTS ASKING TO USE LOW-BEAM WHILE I AM ALREADY USING THE LOW-BEAM LIGHT SETTING. LAST NIGHT 3/6/2018, AN IRRITATED DRIVERS JUST BRUSHED OFF MY CAR ON A COUNTY ROAD THINKING THAT I AM NOT RESPONDING TO HIS FLASHING LIGHT SIGNAL OR ASK TO USE LOW-BEAM ON MY CAR. I SEE EXCESSIVE BRIGHT LIGHTS ON NEWER CARS AS A SAFETY ISSUE WHILE DRIVING.

Mileage: 2

20180205VISIBILITY/WIPER

NOTICED TWO SMALL CRACKS IN THE WINDSHIELD, CENTER AREA CLOSE TO BOTTOM OF WINDSHIELD. DID NOT NOTICE SOUND OR SIGHT OF AN IMPACT, BUT TWO DAYS LATER, CRACKS HAD SPREAD LEFT AND RIGHT ABOUT 14 INCHES EITHER SIDE OF ORIGINAL SITE OF CRACKS.

Mileage: 6,500

20171019UNKNOWN OR OTHER

THE AIR CONDITIONER EMITS A FOUL SMELL WHEN STARTING AND WHILE DRIVING. HAVE MANY NEW CARS AND NEVER HAD THIS CHRONIC PROBLEM. TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THIS WAS A RECURRING PROBLEMS WITH TOYOTA. TRADED IN 2015 PRIUS WITH 36000 MILES FOR THE PRIUS PRIME AND NEVER HAD A AIR CONDITIONING PROBLEM WITH THAT PRIUS

20170506UNKNOWN OR OTHER

TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.

Mileage: 4,800

Compare 2017TOYOTAPRIUS PLUG-IN HYBRID to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2017 TOYOTA PRIUS PLUG-IN HYBRID have?
The 2017 TOYOTA PRIUS PLUG-IN HYBRID has 13 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2017 TOYOTA PRIUS PLUG-IN HYBRID?
The most-complained component for the 2017 TOYOTA PRIUS PLUG-IN HYBRID is UNKNOWN OR OTHER with 3 complaints. Other frequently reported areas include VISIBILITY/WIPER and STRUCTURE:BODY.
Is the 2017 TOYOTA PRIUS PLUG-IN HYBRID safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2017 TOYOTA PRIUS PLUG-IN HYBRID; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.