Total Complaints
9 filings
TOYOTA PRIUS C · model year
2018 TOYOTA PRIUS C
9 NHTSA complaints, 3 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2018TOYOTAPRIUS C carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 5 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 4/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 PRIUS C is unknown or other with 3 filings, followed by visibility/wiper (1) and steering (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2018 PRIUS C, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
9
Complaints
3
Crashes
0
Fires
5
Injuries
0
Deaths
- Front Crash 4.0 ★
- Side Crash 4.0 ★
- Rollover 4.0 ★
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 4/5 — Strong NCAP rating
· Front: 4/5
· Side: 4/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 3 |
| VISIBILITY/WIPER | 1 |
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
| POWER TRAIN | 1 |
| VEHICLE SPEED CONTROL | 1 |
Recalls (2)
19V49100026/06/2019
HYBRID PROPULSION SYSTEM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
18V17600015/03/2018
EQUIPMENT:OTHER:LABELS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Prius C vehicles sold in Puerto Rico. The front passenger air bag and recommended child occupant seating positions label may not have been attached during assembly. As such, these vehicles fail to comply with the re
Recent Complaints
20230704CrashENGINE
I entered a large, strip mall parking area and was driving at the vastly reduced speed one would use in such a situation. My intention was to park my car to enter a store in the mall. I turned a corner to park on the side of the building (parking options were limited). As I entered a parking space (moving at the speed one would drive to do so; essentially INCREDIBLY slowly; moving forward into the space at almost 0 MPH and already applying the brake). Suddenly and with no warning, the car violently lurched forward at a vastly increased speed. I pressed down on the brake harder to try to stop the vehicle, but it propelled into and over the concrete curb stop and into the thick brick wall in front of me. There is considerable damage to the front end of my vehicle as a result. I was horrified at this dangerous situation. My safety was definitely at risk. I feel very fortunate that I wasn't seriously injured (and that no one, either a pedestrian or another driver, was involved in the accid
20230704CrashPOWER TRAIN
I entered a large, strip mall parking area and was driving at the vastly reduced speed one would use in such a situation. My intention was to park my car to enter a store in the mall. I turned a corner to park on the side of the building (parking options were limited). As I entered a parking space (moving at the speed one would drive to do so; essentially INCREDIBLY slowly; moving forward into the space at almost 0 MPH and already applying the brake). Suddenly and with no warning, the car violently lurched forward at a vastly increased speed. I pressed down on the brake harder to try to stop the vehicle, but it propelled into and over the concrete curb stop and into the thick brick wall in front of me. There is considerable damage to the front end of my vehicle as a result. I was horrified at this dangerous situation. My safety was definitely at risk. I feel very fortunate that I wasn't seriously injured (and that no one, either a pedestrian or another driver, was involved in the accid
20230704CrashVEHICLE SPEED CONTROL
I entered a large, strip mall parking area and was driving at the vastly reduced speed one would use in such a situation. My intention was to park my car to enter a store in the mall. I turned a corner to park on the side of the building (parking options were limited). As I entered a parking space (moving at the speed one would drive to do so; essentially INCREDIBLY slowly; moving forward into the space at almost 0 MPH and already applying the brake). Suddenly and with no warning, the car violently lurched forward at a vastly increased speed. I pressed down on the brake harder to try to stop the vehicle, but it propelled into and over the concrete curb stop and into the thick brick wall in front of me. There is considerable damage to the front end of my vehicle as a result. I was horrified at this dangerous situation. My safety was definitely at risk. I feel very fortunate that I wasn't seriously injured (and that no one, either a pedestrian or another driver, was involved in the accid
20211201ELECTRICAL SYSTEM
Certain 2018+ and all later Toyota Prius C modes have a 12V battery for which there is currently no OEM or aftermarket replacement. The battery has a form factor (shape and size) that is exclusive to these vehicles and not used in any other car sold in North America. Vehicles with failed batteries (like mine) cannot be operated. Toyota should retrofit these cars to accommodate the battery used in early (pre-2017) model cars which is electrically identical and available as an aftermarket replacement item.
20200927STEERING
IRECEIVED THE WARNING THAT "PRE-COLLISION SYSTEM MALFUNCTION" WHILE I WAS DRIVING ON THE HIGHWAY THIS MORNING. THE WARNING MESSAGE ASKED ME TO STOP THE CAR AT A SAFE PLACE AND VISIT THE DEALER. AS SOON AS I GOT OFF THE HIGHWAY, THE CAR STOPPED ITSELF, AND THE STEERING WAS LOCKED. THE CAR WAS COMPLETELY DISABLED. AFTER TURN OFF THE CAR COMPLETELY FOR A FEW MINUTES, I CAN RESTART THE CAR WITH THE WARNING MESSAGE PERSISTS. WHILE I WAS LOOKING FOR A SAFE PLACE TO PARK THE CAR, THE CAR GRADUALLY STOPPED ITSELF AGAIN, AND THE WHEEL STEERING LOCKED ITSELF AGAIN. THE CAR FAILURE AND THE FACT THAT THE STEERING WHEEL GOT LOCKED ITSELF PUT ME AND MY PASSENGER AT GREAT DANGER.
Mileage: 24,578
20200927UNKNOWN OR OTHER
IRECEIVED THE WARNING THAT "PRE-COLLISION SYSTEM MALFUNCTION" WHILE I WAS DRIVING ON THE HIGHWAY THIS MORNING. THE WARNING MESSAGE ASKED ME TO STOP THE CAR AT A SAFE PLACE AND VISIT THE DEALER. AS SOON AS I GOT OFF THE HIGHWAY, THE CAR STOPPED ITSELF, AND THE STEERING WAS LOCKED. THE CAR WAS COMPLETELY DISABLED. AFTER TURN OFF THE CAR COMPLETELY FOR A FEW MINUTES, I CAN RESTART THE CAR WITH THE WARNING MESSAGE PERSISTS. WHILE I WAS LOOKING FOR A SAFE PLACE TO PARK THE CAR, THE CAR GRADUALLY STOPPED ITSELF AGAIN, AND THE WHEEL STEERING LOCKED ITSELF AGAIN. THE CAR FAILURE AND THE FACT THAT THE STEERING WHEEL GOT LOCKED ITSELF PUT ME AND MY PASSENGER AT GREAT DANGER.
Mileage: 24,578
20190319UNKNOWN OR OTHER
THE PRE-COLLISION HAS NEVER WORKED , TOOK IT IN TO TOYOTA AND THEY SAID IT WAS GOOD AND THAT THERE WAS NO WAY TO TEST IN REAL LIFE . BUT IT HAS NOT WORKED SINCE CAR WAS NEW . THERE HAVE BEEN MANY TIMES WHEN THERE WAS A CAR VERY CLOSE STOPPED OR MOVING SLOW IN FRONT OF CAR AND I AM APPARENTLY READY TO HIT ,BUT NO ALARM OR SIGNAL.
Mileage: 1,500
20181004UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY WITH NO OTHER VEHICLES AROUND ME THE MOONROOF UNEXPECTEDLY EXPLODED SHOWERING THE INTERIOR WITH RAZOR SHARP SHARDS OF GLASS WHICH INFLICTED A SPLINTER. AFTER CONTACTING TOYOTA, I WAS INFORMED THAT MOONROOFS ARE NOT COVERED UNDER WARRANTY I HAVE PICTURES ON MY PHONE OF THESE SHARDS...
Mileage: 10,233
20181004VISIBILITY/WIPER
WHILE ON MY MORNING COMMUTE ON THE FREEWAY THE MOONROOF UNEXPECTEDLY EXPLODED SHOWERING FRAGMENTS OF GLASS INTO THE VEHICLE. ONE SHARD ACTUALLY SPLINTERED INTO MY FINGER REQUIRING MEDICAL ATTENTION I HAVE NUMEROUS PICTURES ON MY PHONE
Mileage: 10,222
Compare 2018TOYOTAPRIUS C to Similar Vehicles
NHTSA Investigations 1 Open
Frequently Asked Questions
How many complaints does the 2018 TOYOTA PRIUS C have?▼
The 2018 TOYOTA PRIUS C has 9 NHTSA complaints, 3 crashes, 0 fires, 5 injuries, and 0 deaths reported.
What is the safety rating for the 2018 TOYOTA PRIUS C?▼
The 2018 TOYOTA PRIUS C received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 4/5, and rollover rating of 4/5.
Are there any recalls for the 2018 TOYOTA PRIUS C?▼
Yes, the 2018 TOYOTA PRIUS C has 2 recall(s). The most common affected component is HYBRID PROPULSION SYSTEM. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2018 TOYOTA PRIUS C?▼
The most-complained component for the 2018 TOYOTA PRIUS C is UNKNOWN OR OTHER with 3 complaints. Other frequently reported areas include VISIBILITY/WIPER and STEERING.
Is the 2018 TOYOTA PRIUS C safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2018 TOYOTA PRIUS C has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.