2013 TOYOTA PRIUS

514 complaints filed with NHTSA.

514
Complaints
54
Crashes
7
Fires
31
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
SERVICE BRAKES206
UNKNOWN OR OTHER47
ELECTRICAL SYSTEM46
ENGINE37
VEHICLE SPEED CONTROL21
AIR BAGS17
FUEL/PROPULSION SYSTEM16
POWER TRAIN14
EXTERIOR LIGHTING12
STRUCTURE:BODY10
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING10
WHEELS8
STEERING8
HYBRID PROPULSION SYSTEM7
ELECTRONIC STABILITY CONTROL (ESC)7

Recalls (3)

20V36900024/06/2020

HYBRID PROPULSION SYSTEM: INVERTER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall wh

14V05300012/02/2014

HYBRID PROPULSION SYSTEM: INVERTER

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various

18V68400004/10/2018

HYBRID PROPULSION SYSTEM

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Recent Complaints

20250628FireENGINE

Pulled out of the driveway drove about a 100 ft heard large clunking sound front end dropped down as if there was a flat tire pulled off the highway drove through the grass 100 ft back to my home the car started smoking from the engine compartment and burst into flames. Tried to extinguish with fire extinguishers and water hose while calling 911. Fire Department extinguished the fire. Car is a complete loss. There was an oil leak trail from where the car first drop down through the grass. The ca

20250628FireUNKNOWN OR OTHER

Pulled out of the driveway drove about a 100 ft heard large clunking sound front end dropped down as if there was a flat tire pulled off the highway drove through the grass 100 ft back to my home the car started smoking from the engine compartment and burst into flames. Tried to extinguish with fire extinguishers and water hose while calling 911. Fire Department extinguished the fire. Car is a complete loss. There was an oil leak trail from where the car first drop down through the grass. The ca

20250321CrashAIR BAGS

The contact owns a 2013 Toyota Prius. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The air bags did not deploy. The vehicle was towed to the contact's residence. The vehicle had not been inspected for damages. The contact was transported to the local medical center. The contact sustained injuries such as a fractured sternum and a fractured left foot. The contact received treatment and the local medical ctr for a total

Mileage: 73,761

20241110SERVICE BRAKES

I was driving on the highway. All of a sudden abs light, brake light and traction control light came up on my screen. Car lost braking efficiency and I almost crashed into the vehicle in front of me. It was within inches from crash. Found out it was the brake booster and the brake booster pump. Both these parts had been under extended warranty by Toyota unbeknownst to me. Never received any warranty letter or anything from Toyota. I contacted them but since our car has more tha 150,000 mi

20240717CrashAIR BAGS

Traveling approximately 15mph I collided with a full size truck the front end of my car totaled. I was wearing my seat belt and air bags did not deploy causing me to hit the steering wheel with enough force to fracture my sternum. This is the 2nd time a frontal impact occurred causing damage to the front bumper and air bags did not deploy.

20240508CrashAIR BAGS

Problem 1. Both curtain airbags on the passenger side deployed while no one was sitting in those seats, no injuries sustained to anyone. This happened one time as it happened in a car accident, nothing indicated that the air bags were on or active at the moment. Problem 2. ABS system failure has caused the brakes on the prius to lock and not work while driving, almost causing an incident. The car has not been driven since for the fear of that happening again. The vehicle has been seen by a mech

20240508CrashSERVICE BRAKES

Problem 1. Both curtain airbags on the passenger side deployed while no one was sitting in those seats, no injuries sustained to anyone. This happened one time as it happened in a car accident, nothing indicated that the air bags were on or active at the moment. Problem 2. ABS system failure has caused the brakes on the prius to lock and not work while driving, almost causing an incident. The car has not been driven since for the fear of that happening again. The vehicle has been seen by a mech

20240115CrashSUSPENSION

THIS VEHICLE NEEDS TO TAKE OFF FROM THE CONSUMERS DUE DOESN'T DRIVES PROPERLY HAS REAR MAJOR DAMAGE ALSO LEFT SIDE REAR DOOR THEY DIDN'T DID GOOD JOB ALSO THE HYBRID BATTERY SHOWS AT THE DASHBOARD IN N OUT ENGINE CHECK LIGHT. THE REAR FRAME BOUNCE BY THE SIDE IT'S UNSAFE. CAR TIME DEALERSHIP AT ONTARIO, CA DON'T CARE BE CAREFUL ALSO SOLD ME WITH STOLEN CA LICENSE PLATES THIS DEALERSHIP, IT'S SCAM. I DIDN'T KNOW LIKE TO SCAM CONSUMERS SINCE [XXX] GOT IT AND RETURN IT DUE REFUSE TO FIX IT RIGHT A

20240115CrashWHEELS

THIS VEHICLE NEEDS TO TAKE OFF FROM THE CONSUMERS DUE DOESN'T DRIVES PROPERLY HAS REAR MAJOR DAMAGE ALSO LEFT SIDE REAR DOOR THEY DIDN'T DID GOOD JOB ALSO THE HYBRID BATTERY SHOWS AT THE DASHBOARD IN N OUT ENGINE CHECK LIGHT. THE REAR FRAME BOUNCE BY THE SIDE IT'S UNSAFE. CAR TIME DEALERSHIP AT ONTARIO, CA DON'T CARE BE CAREFUL ALSO SOLD ME WITH STOLEN CA LICENSE PLATES THIS DEALERSHIP, IT'S SCAM. I DIDN'T KNOW LIKE TO SCAM CONSUMERS SINCE [XXX] GOT IT AND RETURN IT DUE REFUSE TO FIX IT RIGHT A

20240115CrashBACK OVER PREVENTION: WARNINGS

THIS VEHICLE NEEDS TO TAKE OFF FROM THE CONSUMERS DUE DOESN'T DRIVES PROPERLY HAS REAR MAJOR DAMAGE ALSO LEFT SIDE REAR DOOR THEY DIDN'T DID GOOD JOB ALSO THE HYBRID BATTERY SHOWS AT THE DASHBOARD IN N OUT ENGINE CHECK LIGHT. THE REAR FRAME BOUNCE BY THE SIDE IT'S UNSAFE. CAR TIME DEALERSHIP AT ONTARIO, CA DON'T CARE BE CAREFUL ALSO SOLD ME WITH STOLEN CA LICENSE PLATES THIS DEALERSHIP, IT'S SCAM. I DIDN'T KNOW LIKE TO SCAM CONSUMERS SINCE [XXX] GOT IT AND RETURN IT DUE REFUSE TO FIX IT RIGHT A

20211102CrashSERVICE BRAKES

Failure of the ABS accumulator caused an accident that could have easily killed my family. The issue makes all ABS and stability control inoperable. While applying the brakes to avoid a deer at highway speeds, the wheels locked up while sending the car in an uncontrollable sideways slide across the highway and into a culvert. My wife was driving at the time and she had our 2 small children with her. I learned about the problem from the Toyota dealer and the service advisor told me that Toyota kn

20211029CrashSERVICE BRAKES

Brakes were applied in order to avoid a collision with a deer, but the brakes locked up, sending my family out of control across the oncoming lane and into an embankment. They were lucky they weren’t killed. Toyota knows this is an issue and have failed to address it. The ABS accumulator no longer works, causing a dangerous situation. A local Toyota dealer alerted me to this issue.

Mileage: 160,000

20210911CrashUNKNOWN OR OTHER

Another vehicle jumped the light, cutting me off, and I hit him. My car sustained massive front end damage, and the radiator was leaking. I sustained a broken rib. The airbag failed to deploy. I was taken by ambulance to a hospital. My car was not inspected or impounded - the police had it towed to a body shop. My insurance company will inspect it.

20210426CrashSERVICE BRAKES

I CANNOT STOP MY CAR IN TIME, IT FEELS LIKE I AM FRED FLINSTONE TRYING TO USE MY FEET TO STOP. I HAVE REAR-ENDED ANOTHER CAR. I HAVE NO CAR TO DRIVE AS IT IS NOT SAFE. KENDALL WEST TOYOTA GAVE ME CAR BACK AND SAID PART OF RECALLS COMPLETED BUT UNABLE TO COMPLETE OTHER RECALLS. THEY SAID ABS FIXED BUT IT IS NOT AS STILL MAKES THE SAME WHINING SOUND AND I CANNOT BRAKE. I HAVE TO USE ALL MY STRENGTH TO PUSH AS HARD AS HUMANLY POSSIBLE. I HAVE TO PAY FOR RENTAL CAR. KENDALL TOYOTA COULD NOT PR

Mileage: 95,000

20210414CrashAIR BAGS

APRIL 01,2021, OUR 2013 TOYOTA PRIUS WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS STOPPED AT A RED LIGHT, WHEN STRUCK HEAD ON. THE DRIVER AND PASSENGER SUSTAINED INJURIES.

Mileage: 3

20200131CrashSERVICE BRAKES

ON MONDAY JAN, 27, 2020, I WAS INVOLVED IN THE ACCIDENT WITH MY 2013 TOYOTA PRIUS I WAS DRIVING ON A FREEWAY WITH REGULAR TRAFFIC. THE CAR IN FRONT OF ME SUDDENLY CAME TO A STOP. I IMMEDIATELY SLAMMED ON MY BRAKES VERY HARD. I HAD PLENTY OF SAFE DISTANCE BETWEEN TWO CARS. I ENDED UP RUNNING INTO THE REAR END OF FRONT CAR WITHOUT ANY NOTICEABLE SLOWDOWN. THE BRAKES DID NOT COME ON. THERE WAS NOT ANY FEELING OF GRABBING OR TIRE MAKING ANY SCREECHING NOISE. ALSO I DID NOT SEE ANY TIRE MARKS ON RO

Mileage: 92,000

20191016CrashAIR BAGS

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, A TACOMA TRUCK CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE CONTACT SUSTAINED INJURIES TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR INVESTIGATOR DID NOT HAVE A READING OF ANY FAILURES FOR THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE

Mileage: 64,800

20190812CrashSERVICE BRAKES

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER PRESSED THE BRAKE PEDAL TO STOP THE VEHICLE BUT THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE DRIVER SUSTAINED MULTIPLE CONTUSIONS TO THE BODY INCLUDING THE CHEST AREA WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT #159681-2019 WAS TAKEN AT THE SCENE. THE LOCAL DEALER TOYOTA OF RICHARDSON (1221 N.

Mileage: 120,000

20190812CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER PRESSED THE BRAKE PEDAL TO STOP THE VEHICLE BUT THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE DRIVER SUSTAINED MULTIPLE CONTUSIONS TO THE BODY INCLUDING THE CHEST AREA WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT #159681-2019 WAS TAKEN AT THE SCENE. THE LOCAL DEALER TOYOTA OF RICHARDSON (1221 N.

Mileage: 120,000

20190719CrashSERVICE BRAKES

I WAS IN LOS ANGELES PICKING UP MY TWO FRIENDS ON WHITLEY AVENUE, THIS STREET IS ON A BIT OF AN INCLINE. I WAS DRIVING MY TOYOTA PRIUS AND PRESSED THE "PARK" BUTTON. INSTEAD OF PARKING, THE CAR STARTED TO ROLL BACKWARDS AND WENT INTO NEUTRAL. THE GEAR SHIRT IS SEPARATE FROM THE PARK BUTTON SO I KNOW FOR A FACT THAT I DID NOT PUT THE CAR IN NEUTRAL. I ATTEMPTED TO PRESS THE POWER BUTTON ON "PARK" BUTTON ON THE CAR. I EVEN TRIED TO CHAGE THE GEAR SHIFT TO "D" (FOR DRIVE) REPEATEDLY. NOTHING I TRIE

Mileage: 80,000