Total Complaints
637 filings
TOYOTA PRIUS · model year
637 NHTSA complaints, 90 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009TOYOTAPRIUS carries 637 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 90 crashes, 7 fires, 37 injuries, and 2 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 PRIUS is exterior lighting with 109 filings, followed by service brakes, hydraulic (79) and vehicle speed control (67). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2009 PRIUS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
637 filings
Crashes Reported
90 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| EXTERIOR LIGHTING | 109 |
| SERVICE BRAKES, HYDRAULIC | 79 |
| VEHICLE SPEED CONTROL | 67 |
| SERVICE BRAKES | 60 |
| ELECTRICAL SYSTEM | 53 |
| SERVICE BRAKES, ELECTRIC | 44 |
| UNKNOWN OR OTHER | 20 |
| ENGINE | 19 |
| TRACTION CONTROL SYSTEM | 15 |
| POWER TRAIN | 15 |
| FUEL SYSTEM, GASOLINE | 14 |
| AIR BAGS | 14 |
| STEERING | 13 |
| ELECTRONIC STABILITY CONTROL (ESC) | 12 |
| STRUCTURE:BODY | 12 |
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model y
STEERING
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These
ENGINE AND ENGINE COOLING
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
EQUIPMENT:OTHER:LABELS
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
EQUIPMENT:OTHER:LABELS
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPA
Cooling system
The brake actuator is failing. Itâs making unusual noises when stepping on the brakes. A new additional noise started in the last month which is the pump connected to the brake actuator. The technician told me the brakes are about to fail. Toyota used to cover this issue but stopped a few years ago. Itâs a $3,000.00 job at the dealer.
Breaking system failure do to ASB Actuator, breaks are locking and vehicle is engine braking.
Breaking system failure do to ASB Actuator, breaks are locking and vehicle is engine braking.
Breaking system failure do to ASB Actuator, breaks are locking and vehicle is engine braking.
When I am coming to a stop or need to put on my brakes my car will accelerate at a jump ahead pace As if to take off instead of slowing down and stopping. Regardless whether Iâm turning a corner or Iâm continuing straight when I have to Put on the brakes it speeds up instead.
When I am coming to a stop or need to put on my brakes my car will accelerate at a jump ahead pace As if to take off instead of slowing down and stopping. Regardless whether Iâm turning a corner or Iâm continuing straight when I have to Put on the brakes it speeds up instead.
The contact owns a 2009 Toyota Prius. The contact stated that while driving at an undisclosed speed, extra effort was needed to stop the vehicle while depressing the brake pedal. In addition, the contact stated that the instrument panel intermittently went blank and failed to operate as needed. The vehicle was taken to an independent mechanic where the contact was informed that the ABS and the instrument cluster needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 157,000.
Mileage: 157,000
The contact owns a 2009 Toyota Prius. The contact stated that while driving at an undisclosed speed, extra effort was needed to stop the vehicle while depressing the brake pedal. In addition, the contact stated that the instrument panel intermittently went blank and failed to operate as needed. The vehicle was taken to an independent mechanic where the contact was informed that the ABS and the instrument cluster needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 157,000.
Mileage: 157,000
In the 2009 Toyota Series II vehicle there are two parts for the brake actuator pump assembly which has been cycling about every 20 seconds for the past six months or more. There is an intermittent tone when depressing the brake pedal before starting the car (engine off). The Brake dash warning light is on continuously. Occasional loss of brake power in reverse causing the driver to re-apply the brakes to stop unwanted motion of the vehicle.
In the 2009 Toyota Series II vehicle there are two parts for the brake actuator pump assembly which has been cycling about every 20 seconds for the past six months or more. There is an intermittent tone when depressing the brake pedal before starting the car (engine off). The Brake dash warning light is on continuously. Occasional loss of brake power in reverse causing the driver to re-apply the brakes to stop unwanted motion of the vehicle.
In the 2009 Toyota Series II vehicle there are two parts for the brake actuator pump assembly which has been cycling about every 20 seconds for the past six months or more. There is an intermittent tone when depressing the brake pedal before starting the car (engine off). The Brake dash warning light is on continuously. Occasional loss of brake power in reverse causing the driver to re-apply the brakes to stop unwanted motion of the vehicle.
My dashboard brake, tire pressure, vsc and ABâs light came on while driving
Failed brake actuator. Toyota knows about the issue and refuses to honor any reasonable repair. Braking at any speed the car ferociously pulls to the left, throwing you into another lane or on coming traffic.
The engine light went on while driving on the highway. We immediately pulled over and had the vehicle towed to the nearest dealership. The dealership informed us that both the Brake Actuator (Toyota part TO44500-47141) and water pump (Toyota par TOG9020-47031) had failed. The car was no longer save to drive.
The engine light went on while driving on the highway. We immediately pulled over and had the vehicle towed to the nearest dealership. The dealership informed us that both the Brake Actuator (Toyota part TO44500-47141) and water pump (Toyota par TOG9020-47031) had failed. The car was no longer save to drive.
The engine light went on while driving on the highway. We immediately pulled over and had the vehicle towed to the nearest dealership. The dealership informed us that both the Brake Actuator (Toyota part TO44500-47141) and water pump (Toyota par TOG9020-47031) had failed. The car was no longer save to drive.
Car Mechanics say I need a new ABS actuator/pump costing about $4,400 at dealership and over $2500 at garages. Most quoting about $3500.00. It is a known fact that this is common on Pruises, which I am now learning. I feel Toyota should be reimbursing their consumer for this unexpected charge. My car has only about 60000 miles on the car. RIght now I have to park the car until I come up with the money. So have no invoice to attach until I do the repair.
The contact owns a 2009 Toyota Prius. The contact stated that the instrument cluster was intermittently inoperable. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated that the vehicle would fail to start or to turn off intermittently while pressing the Push to Start button. The contact stated that the vehicle would respond as needed after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that the instrument panel combination meter had failed and needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZTV and referred the contact to the dealer for the repair. The dealer was contacted and informed the contact that the repair could not be covered under Toyota Campaign Number: ZTV. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,532.
Mileage: 167,532
The contact owns a 2009 Toyota Prius. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the contact depressed the brake pedal however, the brakes did not function as needed. The vehicle was driven to the residence. The dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure however, the contact was informed that the failure was like an unknown recall; however, the recall notification had expired. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 116,000.
Mileage: 116,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.