2004 TOYOTA PRIUS

737 complaints filed with NHTSA.

737
Complaints
50
Crashes
2
Fires
38
Injuries
0
Deaths

Complaints by Component

ComponentCount
EXTERIOR LIGHTING164
ELECTRICAL SYSTEM153
VEHICLE SPEED CONTROL48
ENGINE AND ENGINE COOLING45
ENGINE AND ENGINE COOLING:ENGINE29
SERVICE BRAKES, HYDRAULIC24
SERVICE BRAKES21
POWER TRAIN18
EXTERIOR LIGHTING:HEADLIGHTS17
AIR BAGS16
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE15
UNKNOWN OR OTHER14
SERVICE BRAKES, ELECTRIC13
POWER TRAIN:AUTOMATIC TRANSMISSION12
ELECTRICAL SYSTEM:12V/24V/48V BATTERY11

Recalls (6)

06V18800031/05/2006

STEERING:ELECTRIC POWER ASSIST SYSTEM

THE INTERMEDIATE SHAFT AND SLIDING YOKE IN THE ELECTRIC POWER STEERING SYSTEM CAN CRACK WHEN LARGE FORCES ARE APPLIED AND THE CONNECTION MAY SEPARATE OR THE SLEEVE MAY FRACTURE.

04V55800022/11/2004

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

CERTAIN PASSENGER VEHICLES MAY BE EQUIPPED WITH AN IMPROPERLY DESIGNED BRAKE LIGHT SWITCH. A SILICON OXIDE BUILD-UP OCCURS ON THE CONTACTS INSIDE THE BRAKE LIGHT SWITCH, WHICH CAN MAKE IT INOPERABLE.

12V53700014/11/2012

STEERING

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These

12V53600014/11/2012

ENGINE AND ENGINE COOLING

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the

09V38800005/10/2009

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

06V09600003/04/2006

AIR BAGS

ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDIT

Recent Complaints

20200519CrashSTEERING

I WAS DRIVING APPROX. 15 MPH ON A STREET ON 5/14/20 AND WAS MAKING A SOFT TURN AND HEARD A 'CLICK' NOISE. IMMEDIATELY AFTER MY STEERING WHEEL BEGAN TO SPIN FREELY WHILE TOTALLY DISENGAGED FROM THE FRONT WHEELS CAUSING TOTAL INABILITY TO CONTROL DIRECTION OF VEHICLE TRAVEL. THIS CAUSED A MINOR COLLISION WITH ROCK /DEBRIS WHICH CAUSED MINOR FRONT BUMPER DAMAGE. I THEN HAD VEHICLE TOWED TO NEAREST MECHANIC WHO DETERMINED THAT THE MAIN BOLT AT THE INTERMEDIATE STEERING SHAFT AND STEERING RACK WAS DI

Mileage: 135,265

20190925CrashSERVICE BRAKES

WHEN STOPPING SUDDENLY SOMETIMES THE BRAKES ON MY 2004 PRIUS WOULD NOT RESPOND IMMEDIATELY AS THEY SHOULD. THEY WOULD RELEASE THE CALIPERS COMPLETELY AND THE ONLY WAY TO STOP WOULD BE TO LET OFF THE BRAKES AND PRESS THEM AGAIN. IT DOES NOT HAPPEN OFTEN BUT IT IS REGULAR ENOUGH THAT THIS HAS ALWAYS CONCERNED ME VERY MUCH. TODAY I WAS FOLLOWING A CAR WHO SLAMMED ON THEIR BRAKES VERY SUDDENLY AND THEREFOR I ALSO HAD TO SLAM ON MY BRAKES. THIS SAME ISSUE OCCURRED AND I DID NOT HAVE TIME TO RELEASE T

Mileage: 138,000

20171206FireELECTRICAL SYSTEM

CAR WAS IN MOTION, 55 MPH ON HIGHWAY GOING STRAIGHT, HAD BEEN DRIVING ONE HOUR. SMOKE STARTED FILLING THE REAR HATCHBACK AREA, COMING FROM THE DRIVER'S SIDE OF THE CARGO-AREA FLOOR. PULLED OVER AND FLAMES CAME UP. DOUSED IT WITH WATER. UPON INSPECTION THE SKS SENSOR (REMOTE CONTROL DOOR LOCK SENSOR) HAD BURST INTO FLAMES, BURNING THE PLASTIC AND OTHER COMPONENTS AROUND IT.

Mileage: 223,000

20151204CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE THE DRIVER WAS MAKING A RIGHT TURN AND AN ONCOMING VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE RESULTING FORCE CAUSED THE VEHICLE TO SPIN AND CRASH INTO AN IDLE TRAIN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE

Mileage: 240,000

20151117CrashAIR BAGS

I OWN A 2004 TOYOTA PRIUS WHICH I HAVE BEEN DRIVING FOR ABOUT COUPLE YEARS AND RECENTLY COUPLE DAYS AGO I HAD A MAJOR ACCIDENT (SEE ATTACHMENT FOR MORE DETAILS) WHICH DAMAGED MOST OF MY CAR. THE ACCIDENT WAS VERY SEVERE AND DURING WHICH NONE OF THE AIR BAGS ACTIVATED. THE AIR BAGS SHOULD HAVE BEEN ACTIVATED IN THIS TYPE OF ACCIDENT, RECENTLY MY CAR HAD BEEN TO A GENERAL INSPECTION AT A TOYOTA DEALER AND THERE WAS NO ISSUES RECORDED OF THIS SORT.

Mileage: 72,000

20151008CrashAIR BAGS

HEAD ON COLLISION INTO A HIGHWAY BARRIER. THE AIR BAG DID NOT DEPLOY.

Mileage: 58,000

20150716CrashSERVICE BRAKES

TL* THE CONTACT OWNED A 2004 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 15 MPH AND WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO THE REAR OF AN SUV. THE CONTACT SUSTAINED MULTIPLE TOE INJURIES ON THE RIGHT FOOT, INCLUDING ONE FRACTURED TOE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE

Mileage: 205,000

20140505CrashAIR BAGS

I WAS IN AN AUTOMOBILE ACCIDENT RECENTLY ON APRIL 11, 2014 INVOLVING A DEER AND UNFORTUNATELY FLIPPED AND TOTALED MY 2004 TOYOTA PRIUS. AS I WAS DRIVING DOWN A ROAD SHORTLY AFTER MIDNIGHT, A DEER JUMPED OUT IN FRONT OF THE VEHICLE AND INITIAL INSTINCT WAS TO HIT THE BRAKES AND SWERVE. WHEN I DID SO, THE TIRES CAUGHT LOOSE GRAVEL IN THE ROAD AND SENT MY VEHICLE SLIDING SIDEWAYS, MY INITIAL REACTION WAS TO REGAIN CONTROL SO I ATTEMPTED TO TURN THE WHEEL, WHICH CAUSED THE VEHICLE TO HIT AN EMBANKME

20140422CrashAIR BAGS

I WAS DRIVING DOWNHILL, CAME AROUND A BLIND CURVE AND CARS WERE BACKED UP REALLY HIGH ON THE STREET. I REAR-ENDED THE CAR THAT WAS AT A DEAD STOP IN FRONT OF ME AS I TURNED THE CORNER. MY CAR CRUNCHED LIKE AN ACCORDION AND IS CONSIDERED A TOTAL LOSS. I HAVE SEVERE WHIPLASH AS WELL AS ALOT OF OTHER BODILY PAIN. MY AIRBAGS DID NOT DEPLOY. EVERYONE WHO SEES MY CAR IS SHOCKED THAT THEY DID NOT DEPLOY. I WOULD LIKE TO KNOW WHY AND WOULD LIKE TOYOTA TO TAKE RESPONSIBILITY FOR WHAT I CONSIDER A FAULTY

Mileage: 73,000

20120531CrashAIR BAGS

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT WAS DRIVING 20 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN, CAUSING HER CHEST TO BE THROWN INTO THE STEERING WHEEL. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS RULED AS DESTROYED BY THE CONTACT'S INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT WHO ASSIGNED HER A CASE MANAGER WHO WOULD RE

Mileage: 134,000

20120531CrashSEAT BELTS

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT WAS DRIVING 20 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN, CAUSING HER CHEST TO BE THROWN INTO THE STEERING WHEEL. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS RULED AS DESTROYED BY THE CONTACT'S INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT WHO ASSIGNED HER A CASE MANAGER WHO WOULD RE

Mileage: 134,000

20120530CrashAIR BAGS

TL* THE OWNS A 2004 TOYOTA PRIUS. THE CONTACT WAS SITTING AT A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, CAUSING THE CONTACT'S VEHICLE TO CRASH INTO A THIRD VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS REPORTED INJURED AND THE VEHICLE WAS DESTROYED.THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT AND INFORMED THE CONTACT THAT THE CRASH DID NOT MEET THE REQUIREMENTS FOR THE AIRBAG TO DEPLOY. THE FAILURE MILEAGE WAS 122,543.

Mileage: 122,543

20120321CrashSERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. NO ONE WAS INJURED DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS CONTACTED TO HAVE THE VEHICLE INSPECTED FOR THE FAULTY BRAKES. THE MANUFACTURER DID NOT INSPECT THE VEHICLE AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

20111209CrashAIR BAGS

2004 TOYOTA PRIUS FRONTAL IMPACT CRASH INTO REAR OF VEHICLE 2, 2002 HONDA CRV, ON TUESDAY NOVEMBER 22, 2011, 4:33PM EST. BUMPER IMPACT AT APPROX SPEED 25MPH IN CLEAR CONDITIONS TOTALED SUBJECT VEHICLE INCLUDING COMPLETE FOLDING OF HOOD, DISPLACEMENT OF STRUCTURAL BUMPER, FAN ASSEMBLIES, RADIATOR & CONDENSER ASSEMBLIES INTO ENGINE WITH STRUCTURAL BUMPER PUSHED BACK 24" AT CENTER AND 18" TO LEFT & RIGHT SIDES. INSURANCE ADJUSTER STATED THAT BENDING OCCURRED AT FRONT OF VEHICLE FRAME. FRONT FEND

Mileage: 193,000

20110621CrashAIR BAGS

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHILE DRIVING 35 MPH, THE VEHICLE STARTED TO SLIDE BACKWARD AS A RESULT FROM A POSSIBLE BLOW OUT IN THE FRONT DRIVERS SIDE TIRE. THE CONTACT DEPRESSED THE BRAKES AND THE VEHICLE SPUN OUT OF CONTROL, CAUSING THE VEHICLE TO CROSS OVER A FIVE LANE HIGHWAY. THE CONTACT THEN CRASHED INTO A FREEWAY SIGN POST ON THE DRIVER SIDE DOOR. THE VEHICLE CONTINUED TO SLIDE BACKWARD AND CRASHED INTO A TREE HEAD-ON YET THE AIRBAGS DID NOT DEPLOY. A POLICE REPORT WAS FI

Mileage: 168,000

20110218CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE CRASHED INTO A CONCRETE DIVIDER ON THE HIGHWAY. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE CRASH. THE DRIVER AND THE PASSENGERS SUSTAINED INJURIES TO THEIR BACK AND NECK AND WERE UNDER GOING THERAPY FOR THEIR INJURIES. THERE WAS NO POLICE REPORT FILED. THE CONTACT STATED THAT THE CRASH CAUSED DAMAGE TO THE FRONT

Mileage: 120,000

20110218CrashVEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE CRASHED INTO A CONCRETE DIVIDER ON THE HIGHWAY. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE CRASH. THE DRIVER AND THE PASSENGERS SUSTAINED INJURIES TO THEIR BACK AND NECK AND WERE UNDER GOING THERAPY FOR THEIR INJURIES. THERE WAS NO POLICE REPORT FILED. THE CONTACT STATED THAT THE CRASH CAUSED DAMAGE TO THE FRONT

Mileage: 120,000

20110102CrashSERVICE BRAKES, ELECTRIC

I WAS COMING OFF OF AN ONRAMP AND INTENDING TO TURN RIGHT AT THE LIGHT. I NEEDED TO GET INTO THE LEFT LANE AS I WAS TURNING LEFT AT THE NEXT BLOCK. I APPLIED THE BRAKES TO SLOW DOWN AND MAKE THE TURN AND NOTHING HAPPENED WHEN I PRESSED ON THE BRAKES. I ENDED UP GOING UP OVER THE CURB AND THE PLANTS STOPPED THE CAR. THE ENGINE WAS OFF WHEN I CAME TO A STOP, THOUGH I DIDN'T TURN IT OFF. IF THERE HADN'T BEEN A MERIDIAN IN BETWEEN THE CROSS TRAFFIC, I WOULD HAVE GONE INTO THE LANES AHEAD OF ME. VERY

Mileage: 110,000

20101018CrashPOWER TRAIN

2004 TOYOTA PRIUS. CONSUMER ASSERTS THAT VEHICLE ACCIDENT WAS CAUSED BY A COMPUTER MALFUNCTION *TGW THE CONSUMER STATED PRIOR TO THE ACCIDENT, ON ONE OCCASION, THE VEHICLE BOLTED AND JERKED SLIGHTLY AS SHE STOPPED THE VEHICLE. WHEN SHE ATTEMPTED TO TAKE OFF, THE VEHICLE RESPONDED SLUGGISHLY AND THEN ACCELERATED QUICKLY. THE DAY OF THE ACCIDENT, AS THE CONSUMER APPROACHED THE STOP SIGN, THE VEHICLE STARTED BUCKING AND JERKING VIOLENTLY. AFTER SHE PULLED OFF FROM THE STOP SIGN, SHE CRASHED INTO

20101018CrashELECTRICAL SYSTEM

2004 TOYOTA PRIUS. CONSUMER ASSERTS THAT VEHICLE ACCIDENT WAS CAUSED BY A COMPUTER MALFUNCTION *TGW THE CONSUMER STATED PRIOR TO THE ACCIDENT, ON ONE OCCASION, THE VEHICLE BOLTED AND JERKED SLIGHTLY AS SHE STOPPED THE VEHICLE. WHEN SHE ATTEMPTED TO TAKE OFF, THE VEHICLE RESPONDED SLUGGISHLY AND THEN ACCELERATED QUICKLY. THE DAY OF THE ACCIDENT, AS THE CONSUMER APPROACHED THE STOP SIGN, THE VEHICLE STARTED BUCKING AND JERKING VIOLENTLY. AFTER SHE PULLED OFF FROM THE STOP SIGN, SHE CRASHED INTO