Total Complaints
13 filings
TOYOTA PREVIA · model year
13 NHTSA complaints, 3 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997TOYOTAPREVIA carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 PREVIA is vehicle speed control with 4 filings, followed by engine and engine cooling:exhaust system:emission control:catalytic convertor (1) and engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 51 investigation files overlapping the 1997 PREVIA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
13 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VEHICLE SPEED CONTROL | 4 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 1 |
| SEAT BELTS:FRONT:ANCHORAGE | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 1 |
| UNKNOWN OR OTHER | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
TL* THE CONTACT OWNS A 1997 TOYOTA PREVIA. THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE. SHE PLACED THE VEHICLE IN PARK AND PROCEEDED TO SHUT OFF THE ENGINE, WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE TO THE FRONT PASSENGER SIDE. THE VEHICLE WAS DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER OR THE MANUFACTURER WERE CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Mileage: 140,000
I WAS A FEW BLOCKS FROM WORK IN MY 1997 TOYOTA PREVIA WITH MY DAUGHTER. WE STARTED UP A STEEP HILL WHEN AT THE CREST MY VAN SUDDENLY ACCELERATED TO 50 MPH AND INCREASING. I STOOD ON THE BRAKE BUT IT HAD NO EFFECT AT ALL. THEN I TRIED TO SHIFT INTO PARK. I SUCCEEDED ONLY IN SHIFTING INTO REVERSE WHICH SENT US CAREENING BACKWARD FROM WHERE I HAD COME. THERE HAD BEEN ONLY ONE OTHER CAR ON THE STREET BECAUSE OF THE LATENESS OF THE HOUR AND IT WAS CLEAR THAT ON MY PRESENT COURSE, I WOULD HIT IT DEAD ON. I MOVED OVER ONTO THE CURB WHERE THERE WAS ABOUT A FOOT OF SNOW. EVEN SO, I RAKED HIS PASSENGER SIDE AND MY DRIVER'S SIDE. I MOVED FURTHER OVER ONTO THE YARDS, TOOK OUT A MAILBOX AND CHOSE TO GO UP A STEEP INCLINE WITH LOTS OF SNOW. THE SNOW SLOWED THE VAN DOWN, AND MY DAUGHTER STOOD UP AND FORCED THE SHIFT STICK INTO PARK. WE STOPPED. BEHIND US WERE DENSE TREES. IF WE HAD NOT STOPPED, WE WOULD SURELY HAVE BEEN KILLED. I HAD EXPERIENCED UNEXPLAINED ACCELERATION PREVIOUSLY, BUT
Mileage: 200,000
I WAS A FEW BLOCKS FROM WORK IN MY 1997 TOYOTA PREVIA WITH MY DAUGHTER. WE STARTED UP A STEEP HILL WHEN AT THE CREST MY VAN SUDDENLY ACCELERATED TO 50 MPH AND INCREASING. I STOOD ON THE BRAKE BUT IT HAD NO EFFECT AT ALL. THEN I TRIED TO SHIFT INTO PARK. I SUCCEEDED ONLY IN SHIFTING INTO REVERSE WHICH SENT US CAREENING BACKWARD FROM WHERE I HAD COME. THERE HAD BEEN ONLY ONE OTHER CAR ON THE STREET BECAUSE OF THE LATENESS OF THE HOUR AND IT WAS CLEAR THAT ON MY PRESENT COURSE, I WOULD HIT IT DEAD ON. I MOVED OVER ONTO THE CURB WHERE THERE WAS ABOUT A FOOT OF SNOW. EVEN SO, I RAKED HIS PASSENGER SIDE AND MY DRIVER'S SIDE. I MOVED FURTHER OVER ONTO THE YARDS, TOOK OUT A MAILBOX AND CHOSE TO GO UP A STEEP INCLINE WITH LOTS OF SNOW. THE SNOW SLOWED THE VAN DOWN, AND MY DAUGHTER STOOD UP AND FORCED THE SHIFT STICK INTO PARK. WE STOPPED. BEHIND US WERE DENSE TREES. IF WE HAD NOT STOPPED, WE WOULD SURELY HAVE BEEN KILLED. I HAD EXPERIENCED UNEXPLAINED ACCELERATION PREVIOUSLY, BUT
Mileage: 200,000
MY TOYOTA PREVIA HAD A INCIDENT WITH A STUCK ACCELERATOR. I WAS EVENTUALLY ABLE TO CONTROL AND STOP VEHICLE WITH MAXIMUM FOOT BRAKE PRESSURE TO THE POINT OF GRINDING BRAKES AND TURNING IGNITION OFF WHEN AWAY FROM OTHER TRAFFIC ON HIGHWAY. I BELIEVE THIS INCIDENT WITH THE STUCK ACCELERATOR AND RED-LINING OF RPM'S LED TO A BLOWN HEAD GASKET THAT WAS NOT PHYSICALLY REPAIRABLE BY RECOMMENDATION OF AUTHORIZED TOYOTA REPAIRMAN. *TR
Mileage: 121,500
MY TOYOTA PREVIA HAD A INCIDENT WITH A STUCK ACCELERATOR. I WAS EVENTUALLY ABLE TO CONTROL AND STOP VEHICLE WITH MAXIMUM FOOT BRAKE PRESSURE TO THE POINT OF GRINDING BRAKES AND TURNING IGNITION OFF WHEN AWAY FROM OTHER TRAFFIC ON HIGHWAY. I BELIEVE THIS INCIDENT WITH THE STUCK ACCELERATOR AND RED-LINING OF RPM'S LED TO A BLOWN HEAD GASKET THAT WAS NOT PHYSICALLY REPAIRABLE BY RECOMMENDATION OF AUTHORIZED TOYOTA REPAIRMAN. *TR
Mileage: 121,500
ON OCT 2002, OIL IN THE ENGINE SLUDGED CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE MECHANICS WERE ABLE TO REPAIR THE ENGINE TO PARTIAL WORKING ORDER. HOWEVER, THE ENGINE LEAKED EXCESSIVE AMOUNTS OF OIL AND THE POWER OF THE ENGINE WAS SIGNIFICANTLY REDUCED. ON 8 JAN 2004, THE ENGINE OIL LIGHT INDICATED A LOW OIL PRESSURE. AFTER FURTHER INSPECTION BY THE MECHANIC, THE ENGINE OIL APPEARED TO HAVE SLUDGED AGAIN CAUSING DAMAGE TO ENGINE. THE ENGINE WAS CONSIDERED TO BE TOTALED. WE RESEARCHED THIS PROBLEM ON THE INTERNET AND DETERMINED THAT THE ENGINE SLUDGE PROBLEM WAS COMMON WITH VARIOUS TOYOTA VEHICLES. HOWEVER, TOYOTA REFUSED TO ADMIT ANY WRONG DOING. WE ALSO DISCUSSED THE ENGINE SLUDGE PROBLEM WITH MECHANICS THAT HAVE EXTENSIVE EXPERIENCE WITH TOYOTAS. THESE INDIVIDUALS INDICATED THAT THE ENGINE SLUDGE PROBLEM FIRST APPEARED IN THE PREVIA VEHICLE. OUR LOCAL TOYOTA DEAL WHO FIRST SERVICED THE CAR, CLAIMED TO HAVE NO KNOWLEDGE OF THIS PROBLEM. FORTUNATELY FOR US, THE SLUDGING IN
Mileage: 116,226
IN PROCESS OF CONTACTING TOYOTA. THIS IS A PROBLEM WITH OTHER OWNERS AS WELL. WITHIN 3 YEARS OF MANUFACTURING TANK FAILED AT SEAM(S), AND THIS WOULD APPEARED TO BE A COMMON DEFECT. AT 212.00 PLUS TAX TO REPLACE, I WOULD GLADLY APPRECIATTE ANY RESPONSE FROM YOU. *AK
CONSUMER WAS TRAVELING 65MPH UP HILL AND VEHICLE LOST ALL POWER AT SHOULDER OF ROAD. VEHICLE WAS SMOKING SLIGHTLY. THEN, VEHICLE OVERHEATED , AND ENGINE LIGHTS CAME ON. VEHICLE WOULDN'T TURN OFF. COOLANT EXPLODED ALL OVER ENGINE. MEHCANIC SAID THE VEHICLE WOULD BE COMPLETELY INOPERATIVE UNTIL ENGINE WAS RELEASED. *AK
CONSUMER WAS TRAVELING 65MPH UP HILL AND VEHICLE LOST ALL POWER AT SHOULDER OF ROAD. VEHICLE WAS SMOKING SLIGHTLY. THEN, VEHICLE OVERHEATED , AND ENGINE LIGHTS CAME ON. VEHICLE WOULDN'T TURN OFF. COOLANT EXPLODED ALL OVER ENGINE. MEHCANIC SAID THE VEHICLE WOULD BE COMPLETELY INOPERATIVE UNTIL ENGINE WAS RELEASED. *AK
UNINTENDED ACCELERATION. VEHICLE GOING ~50 MPH ON TWO-LANE ROAD. ACCELERATED RAPIDLY TO PASS ANOTHER VEHICLE. PASSED AT ~65 MPH. TOOK FOOT OFF ACCELERATOR BUT VEHICLE CONTINUED TO ACCELERATE. WAS ABLE TO BRING TO A STOP. IN 'PARK' ENGINE ALSO RACED. LINKAGES CHECKED, BUT WERE OK. VEHICLE BROUGHT TO TOYOTA DEALER IN FLAGSTAFF AZ. THEY COULD NOT FIND PROBLEM. OWNER CONTACTED TOYOTA TWICE. NATIONAL CUSTOMER RELATIONS TOLD US TO CONTACT A DEALER (AGAIN). OWNER BELIEVES ONE CONTACT WAS SUFFICIENT TO SHOW THEY CANNOT ID PROBLEM. WIFE DRIVING AT THE TIME - ACCIDENT BARELY AVERTED. *AK
SEAT BELT OUT OF ORDER. YH
CATALYTIC CONVERTER FAILED. NLM
EXHAUST PIPE FAILED. NLM
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.