TOYOTA MIRAI · model year

2017 TOYOTA MIRAI

6 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2017TOYOTAMIRAI carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2017 MIRAI is seat belts with 1 filings, followed by visibility/wiper (1) and fuel/propulsion system (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.

NHTSA currently has 51 investigation files overlapping the 2017 MIRAI, and 1 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

6
Complaints
0
Crashes
0
Fires
3
Injuries
0
Deaths

Total Complaints

6 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 - Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
SEAT BELTS1
VISIBILITY/WIPER1
FUEL/PROPULSION SYSTEM1
SERVICE BRAKES1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCE: WARNINGS1

Recent Complaints

20211020SERVICE BRAKES

The automatic braking system will lock up when there is nothing in front of the car. It will not give a warning like it supposed to. I have gotten whiplash and I’ve hurt my back several times due to this incident. It has also caused major anxiety when driving the car. It’s almost caused an accident several times. The dealership keeps telling me that nothings wrong however the issue keeps happening. Nobody’s fixing it. A specialist has been checking it out and they also were not able to find anything however the issue is still happening. There have been no warning signs or messages when the brakes lock up for no reason.

20211020FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The automatic braking system will lock up when there is nothing in front of the car. It will not give a warning like it supposed to. I have gotten whiplash and I’ve hurt my back several times due to this incident. It has also caused major anxiety when driving the car. It’s almost caused an accident several times. The dealership keeps telling me that nothings wrong however the issue keeps happening. Nobody’s fixing it. A specialist has been checking it out and they also were not able to find anything however the issue is still happening. There have been no warning signs or messages when the brakes lock up for no reason.

20211020FORWARD COLLISION AVOIDANCE: WARNINGS

The automatic braking system will lock up when there is nothing in front of the car. It will not give a warning like it supposed to. I have gotten whiplash and I’ve hurt my back several times due to this incident. It has also caused major anxiety when driving the car. It’s almost caused an accident several times. The dealership keeps telling me that nothings wrong however the issue keeps happening. Nobody’s fixing it. A specialist has been checking it out and they also were not able to find anything however the issue is still happening. There have been no warning signs or messages when the brakes lock up for no reason.

20180827FUEL/PROPULSION SYSTEM

UNTIL TWO (2) DAYS AGO, I WAS THE HAPPY OWNER OF A 2017 TOYOTA MIRAI (VIN [XXX]). AT THE TIME OF MY INCIDENT, THE CAR HAD APPROXIMATELY 19,700 MILES ON THE ODOMETER. ON FRIDAY 24 AUGUST 2018 AT APPROXIMATELY 1615 (4:15 PM), I WAS DRIVING MY WIFE TO THE CLEANERS. I WAS ON ALMADEN EXPRESSWAY JUST SOUTH OF THE CAMDEN INTERSECTION IN A SOUTHERLY DIRECTION. SUDDENLY AND WITHOUT WARNING, THE CAR LOST POWER. THE CAR MONITOR SCREEN INSTRUCTED ME TO PULL OFF AS SOON AS POSSIBLE AND TO CONTACT MY CAR DEALER. I WAS INFORMED THAT I HAD AN FC FAILURE. AFTER THE CAR WAS TOWED TO THE DEALER, I WAS INFORMED BY THE DEALER THAT A SMALL ROCK HAD COMPLETELY PASSED THROUGH THE RADIATOR. THE TOYOTA MIRAI IS A HYDROGEN FUEL CELL VEHICLE. THERE IS NO INTERNAL COMBUSTION ENGINE. HYDROGEN FUEL FEEDS A FUEL CELL WHICH COMBINES THE HYDROGEN WITH FREE OXYGEN TO MAKE ELECTRICITY. THIS ELECTRICITY THEN POWERS TWO MOTORS AND/OR THE BATTERY. THE FUEL CELL REQUIRES A RADIATOR FOR COOLING. THIS RADI

Mileage: 19,700

20171017VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2017 TOYOTA MURAI. WHILE DRIVING AT ANY SPEED, THE DASHBOARD REFLECTED ON THE SIDE VIEW MIRRORS, WHICH MADE IT DIFFICULT TO SEE. THE DEALER (SAN FRANCISCO TOYOTA IN SAN FRANCISCO, CA, 415-559-1981) WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE FAILURE WOULD BE REPORTED TO THE MANUFACTURER. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT DID NOT RETURN THE CALL, AS PROMISED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS NOT PROVIDED.....UPDATED 12/11/17 *BF *TT

Mileage: 1,000

20170514SEAT BELTS

THE CHILD SEAT LATCHES FOR CAR SEATS ARE NOT VISIBLE AND PRACTICALLY IMPOSSIBLE TO USE. BECAUSE OF THE DESIGN AND MATERIAL OF THE SEAT, IT TAKES A LOT OF STRENGTH AND EFFORT TO PROPERLY FIND THE LATCHES AND CONNECT THEM TO CAR SEATS. MY WIFE HAS TRIED SEVERAL TIMES TO CONNECT OUR CAR SEATS TO THE LATCH SYSTEM. IT DOESN'T MATTER WHICH CAR SEAT SHE TRIES IT WITH, SHE IS UNABLE TO CONNECT THE LATCH BECAUSE OF THE WAY THE SEAT IS DESIGNED AND THE AMOUNT OF STRENGTH YOU NEED TO HAVE BECAUSE OF THE WAY YOU HAVE TO CONNECT THE CAR SEATS. ON MOST CARS, I CAN CONNECT A CAR SEAT IN UNDER 5 MINUTES TO THE LATCHES. SOME CARS IN A MINUTE OR LESS. WITH THE MIRAI, IT TAKES ME 5-10 MINUTES TO GET THIS INSTALLED. THE LATCHES WERE MADE MANDATORY TO ASSIST PEOPLE WITH EASE OF CAR SEAT INSTALLATION BUT THE DESIGN OF THE MIRAI HAS MADE IT NEARLY IMPOSSIBLE AND IMPOSSIBLE FOR PEOPLE WHO ARE NOT STRONG ENOUGH TO MANUVER THE SEAT AND JAM THE CAR SEAT CLIPS THOUGH THE SEAT BOTTOM.

Mileage: 100

Compare 2017TOYOTAMIRAI to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2017 TOYOTA MIRAI have?
The 2017 TOYOTA MIRAI has 6 NHTSA complaints, 0 crashes, 0 fires, 3 injuries, and 0 deaths reported.
What is the safety rating for the 2017 TOYOTA MIRAI?
The 2017 TOYOTA MIRAI received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
What are the most common problems with the 2017 TOYOTA MIRAI?
The most-complained component for the 2017 TOYOTA MIRAI is SEAT BELTS with 1 complaints. Other frequently reported areas include VISIBILITY/WIPER and FUEL/PROPULSION SYSTEM.
Is the 2017 TOYOTA MIRAI safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2017 TOYOTA MIRAI has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2017 TOYOTA MIRAI; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.