2021 TOYOTA HIGHLANDER HYBRID
16 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 8 |
| STRUCTURE | 3 |
| FUEL/PROPULSION SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
| HYBRID PROPULSION SYSTEM | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT | 1 |
Recalls (3)
STRUCTURE:BODY:BUMPERS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the
Recent Complaints
The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that the hatchback failed to open completely. The vehicle was taken to the dealer, and the dealer recommended that the hatchback motor be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The failure mileage was approximately 50,000.
Mileage: 50,000
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that while driving at slower speeds, the braking system experienced intermittent brake failures, causing the brakes to erroneously release while being depressed. During the failure, the vehicle unintendedly lurched forward. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted regarding the failures. The failure mileage was 6,000.
Mileage: 6,000
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, the master warning light remained illuminated. The vehicle was taken to a local dealer for routine service; however, the vehicle was not repaired. Additionally, the contact stated that after being informed by the local dealer that the vehicle was
Mileage: 31,000
The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that the vehicle was taken to the dealer to be repaired NHTSA Campaign Number: 23V865000 (Air Bags); and the vehicle was partially repaired. Additionally, the contact was informed that the air bag sensor had been deactivated until the recall repair was completed. The contact stated that after calling the dealer for two weeks, the recall repair still had not been completed. The manufacturer was made aware of the failure but prov
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notifications of NHTSA Campaign Numbers: 23V720000 (Structure) and 23V865000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notifications of NHTSA Campaign Numbers: 23V720000 (Structure) and 23V865000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact's mother owns a 2021 Toyota Highlander Hybrid. The contact stated while driving 70 MPH out of town, another driver informed the contact that the front bumper had detached. The contact pulled over to the side of the road and inspected the vehicle. The contact continued driving to the destination. The vehicle was taken to the dealer, where the contact was referred to an autobody repair shop. The vehicle was taken to the autobody repair shop, where the repair was performed ineffectively
Mileage: 27,300
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms par
The contact owns a 2021 Toyota Highlander Hybrid. The contact stated while depressing the brake pedal, the vehicle continued to accelerate forward before coming to a stop. The vehicle was taken to the local dealer on several occasions but no cause for the failure was found. The contact was informed that the vehicle operated normally due to the hybrid system. The manufacturer was not contacted. The failure mileage was 10.
Mileage: 10
The contact owns a 2021 Toyota Highlander Hybrid. The contact stated while depressing the brake pedal, the vehicle continued to accelerate forward before coming to a stop. The vehicle was taken to the local dealer on several occasions but no cause for the failure was found. The contact was informed that the vehicle operated normally due to the hybrid system. The manufacturer was not contacted. The failure mileage was 10.
Mileage: 10
2 ISSUES- THE DISTANCE TO EMPTY ONLY READS 425 MILES. WITH A FULL 17 GALLON TANK IT SHOULD BE AROUND 600. WHEN YOU FILL IT, IT CLICKS OFF 3-4 GALLONS SHORT OF FULL, ONLY HOLDING ABOUT 14 GALLONS. THE FUEL GAUGE SHOWS FULL. I THEN HAD TO TRICKLE IN THE REMAINING 3.5 GALLONS. HOW COULD IT SHOW FULL WITH 3.5 MORE GALLONS GOING IN? WHY IS THE TANK NOT ABLE TO TAKE THE FULL AMMOUNT OF FUEL?
Mileage: 301