Total Complaints
2 filings
TOYOTA HIGHLANDER HYBRID · model year
2 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2014TOYOTAHIGHLANDER HYBRID carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 HIGHLANDER HYBRID is visibility/wiper with 1 filings, followed by electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2014 HIGHLANDER HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VISIBILITY/WIPER | 1 |
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM:SOFTWARE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter,
CAR WAS DRIVEN FROM HOME LOCATION AT APPROXIMATELY 3 PM ON FEBRUARY 4, 2015. AFTER A QUARTER OF A MILE AN AUDIBLE WARNING SOUNDED AND THE CAR BEGAN TO SLOW. A FLASHING WARNING TO THE EFFECT OF "HYBRID SYSTEM FAILURE, STOP CAR IMMEDIATELY" APPEARED ON THE INSTRUMENT PANEL. CAR CONTINUED TO SLOW TO ABOUT 1 MPH. PULLED CAR TO SIDE OF ROAD AND TURNED IT OFF. CONSULTED OWNERS MANUAL WHICH SUGGESTED TRYING TO RESTART THE CAR. RESTARTED. THE SAME WARNING REAPPEARED. TRIED ONE MORE CYCLE WITH NO SUCCESS. TOWED TO DEALER NEXT DAY. THEY WERE NOT ABLE TO REPLICATE CONDITION. THIS UNEXPECTED CONDITION HAS GRAVE SAFETY IMPLICATIONS. CONSIDER DRIVING AT HIGHWAY SPEED IN DENSE TRAFFIC AND HAVING THE VEHICLE EFFECTIVELY SHUT OFF. *JS
Mileage: 17,200
MIRRORS ARE WAY TO BIG AND CAUSE A MASSIVE BLIND SPOT. *TR
Mileage: 10
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.