Toyota Highlander · model year

2025 Toyota Highlander

5 NHTSA complaints, and 3 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

Complaints
5
Recalls
3

The verdict

The 2025 Toyota Highlander pairs top-10% complaint standing with a top NHTSA safety rating.

Top 7%
fewest complaints, own model years
5/5
NHTSA overall rating
3
recall campaigns

The 2025ToyotaHighlander carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2025 Highlander is unknown or other with 2 filings, followed by seat belts (1) and service brakes (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 3 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 1 investigation file overlapping the 2025 Highlander. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
2025 Toyota Highlander - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2025 Toyota Highlander. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.
A-
PlainCars Safety Score
83/100
2025 Toyota Highlander

PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.

NHTSA Overall Rating A+
5/5 ★
NHTSA New Car Assessment Program overall crash-test rating.
Front Crash A-
4/5 ★
Frontal barrier crash-test rating.
Side Crash A+
5/5 ★
Side barrier and pole crash-test rating.
Rollover Resistance A-
4/5 ★
Static stability factor + dynamic rollover test rating.
Rollover Risk F
16.4%
Lower than 37% of 2,516 rated model-years.

Total Complaints

5 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 - Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER2
SEAT BELTS1
SERVICE BRAKES1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1

Recalls (3)

25V74400030/10/2025

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di

25V87200017/12/2025

SEAT BELTS:REAR/OTHER:ANCHORAGE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

25V59500011/09/2025

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner

Recent Complaints

20260121ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The contact owns a 2025 Toyota Highlander. The contact stated while driving at an undisclosed speed, there was an abnormally strong odor entering the cabin of the vehicle through the vents. The windows were rolled down due to the obnoxious odor. The vehicle was taken to the dealer and the contact was informed that the vehicle was tested for leaks in the exhaust; however, no leaks were found. The contact was informed that the fumes were possibly from burning wires or a new vehicle odor because the vehicle was a brand-new vehicle. In addition, the contact was offered the option to trade the vehicle in for a new vehicle. The contact stated that the odor was extremely strong and foul, and the odor stuck to clothing and the contact’s skin. In addition, the contact described the odor as an old lawnmower or snow blowing odor. The contact was advised by the state Attorney General Office of Illinois to contact NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired by a

Mileage: 100

20260116UNKNOWN OR OTHER

I am reporting a safety defect in the 2025 Toyota Highlander Hybrid Nightshade involving the multifunction turn signal switch. The interior trim adhesive on the steering column has experienced a chemical breakdown (adhesive migration), causing the turn signal stalk to become stiff and bind. This obstruction makes it difficult to engage the turn signal and occasionally prevents the signal from "auto-canceling" after a turn. The dealership has acknowledged the adhesive failure by authorizing the replacement of the steering column covers but refuses to replace the contaminated turn signal switch. Operating a vehicle with a binding turn signal switch is a direct safety hazard, as it compromises the driver's ability to communicate intent to other motorists. Additionally, the dashboard material is experiencing systemic delamination and producing a white crystalline powder (crystallized adhesive). I am requesting an investigation into the heat-resistance standards of the interior bonding a

20251225SERVICE BRAKES

Black Toyota Highlander Hybrid AWD 2025 ~15000 miles What component or system failed or malfunctioned, and is it available for inspection upon request? Without any warning, the braking action is delayed. It is a momentary loss and happens occasionally at light braking application, nowhere near hard enough to lock the wheels up The vehicle is available for inspection upon request How was your safety or the safety of others put at risk? If I were been closer to another vehicle/pedestrian/obstacle, an accident could happen Has the problem been reproduced or confirmed by a dealer or independent service center? No, yet, I will book an appointment to allow the dealer to verify the issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? NO General: I have been driving the Highlander for a littl

20250926UNKNOWN OR OTHER

While waiting for a traffic light to change, I pressed the pedal to accelerate, and the car would not move. Like my pedal was dead. I have experienced this issue three times. I have also experienced bucking or jerking issues.

20250726SEAT BELTS

Passenger seat belt won't extend half of the time. We have tried with engine on or off, put it in park and in gear, door open or closed and every other trick. We have pulled the belt straight up and down and every other angle. We have adjusted the height for tall or short riders. We took to the auto dealership, and they said it would not work for them at first then it started to work. We have had riders in the passenger front seat ride with no seat belt on because they couldn't extend it and gave up. It should work every time there because it is a safety issue that should be fixed.

Compare 2025ToyotaHighlander to Similar Vehicles

NHTSA Investigations

Vehicle Safety Guides

Frequently Asked Questions

How many complaints does the 2025 Toyota Highlander have?
The 2025 Toyota Highlander has 5 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2025 Toyota Highlander?
The 2025 Toyota Highlander received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2025 Toyota Highlander?
Yes, the 2025 Toyota Highlander has 3 recall(s). The most common affected component is BACK OVER PREVENTION:DISPLAY FUNCTION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 Toyota Highlander?
The most-complained component for the 2025 Toyota Highlander is UNKNOWN OR OTHER with 2 complaints. Other frequently reported areas include SEAT BELTS and SERVICE BRAKES.
Is the 2025 Toyota Highlander safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 Toyota Highlander has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2025 Toyota Highlander; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.