Total Complaints
324 filings
TOYOTA HIGHLANDER · model year
324 NHTSA complaints, 38 crash reports, and 5 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2018TOYOTAHIGHLANDER carries 324 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 38 crashes, 1 fire, 36 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 HIGHLANDER is service brakes with 53 filings, followed by power train (47) and unknown or other (39). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2018 HIGHLANDER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
324 filings
Crashes Reported
38 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| SERVICE BRAKES | 53 |
| POWER TRAIN | 47 |
| UNKNOWN OR OTHER | 39 |
| ENGINE | 31 |
| ELECTRICAL SYSTEM | 24 |
| FUEL/PROPULSION SYSTEM | 20 |
| AIR BAGS | 18 |
| FUEL SYSTEM, GASOLINE | 12 |
| STRUCTURE:BODY | 10 |
| STEERING | 9 |
| VEHICLE SPEED CONTROL | 7 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 6 |
| SUSPENSION | 5 |
| EXTERIOR LIGHTING | 5 |
| VISIBILITY/WIPER | 5 |
ELECTRICAL SYSTEM
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
EQUIPMENT:OTHER:LABELS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300,
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 20
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have b
2018 Toyota Highlander Platinum started with a whine noise, vibration, and went into limp mode. The transmission has been noted to needing to be replaced. I am currently at 75,453 miles and started to hear the whine at around 65,000 miles. This car is not safe to drive.
2018 Toyota Highlander Platinum started with a whine noise, vibration, and went into limp mode. The transmission has been noted to needing to be replaced. I am currently at 75,453 miles and started to hear the whine at around 65,000 miles. This car is not safe to drive.
2018 Toyota Highlander Platinum started with a whine noise, vibration, and went into limp mode. The transmission has been noted to needing to be replaced. I am currently at 75,453 miles and started to hear the whine at around 65,000 miles. This car is not safe to drive.
Transmission whining, hard shifting on 1 and 2 and 3 JP Pauley toyota claim my 2018 Highlander is not part or TBD and neew transmission is required to fix issue quote $7300. to repair current mileage 156K
My 2018 Toyota Highlander with 143k miles has poor acceleration shift lag and a whining noise from transmission. Dealer diagnosed and found transmission is failing and in need of replacement. They quoted $9624.00 to replace and the part is on backorder and could take months to get. Toyota customer assistance has declined any assistance with the repair even though they have a extended warranty program and a customer support program for the same year vehicle and with the exact same symptoms offering complete repair coverage regardless of mileage but declined my saying I'm not eligible due to the production date of my vehicle. I feel this vehicle is now unsafe to drive due to the possibility of complete transmission failure possibly at any time on the roadway.
Transmission was slipping and hesitating from 50,000 miles up until it went completely out at 96,956. The day it went out, I pulled out onto the highway and there was no acceleration, it wouldn't move. It was flashing "traction control turned off" "check engine visit dealer" "check awd system" and the check engine light was on as well as the orange triangle with explanation point. Toyota said my vin wasn't covered under the TSB, so my extended warranty paid for most, but not all, of the transmisson and parts. They put in a new transmission but the new one does the same thing. It hesitates and slips with currently only 10,000 miles on the new one.
The contact owns a 2018 Toyota Highlander. The contact stated that while driving at 58 MPH, there was an abnormal popping sound coming from the sunroof, and it was discovered that the sunroof glass had shattered. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000.
Mileage: 165,000
Failed UA80/F Transmission needs replacement for poor manufacturing
The contact owns a 2018 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle was idling roughly with an abnormal sound. The vehicle was driven to the shoulder of the road. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The contact ordered the parts to repair the transmission but was informed that the parts were not available nationwide. The contact stated that the failure was a known failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,340.
Mileage: 98,340
The contact owns a 2018 Toyota Highlander. The contact stated that while attempting to turn left or right, the steering wheel became difficult to turn. The check engine warning light illuminated, and the vehicle lost power. The contact waited for several minutes before being able to restart the vehicle. The check engine warning light remained illuminated. The failure had occurred several times and had become more persistent. The vehicle was taken to a certified mechanic, who diagnosed that the body throttle, air control system, and battery sensor had failed. The vehicle was repaired; however, the failures persisted. The manufacturer was not informed of the failure. The approximate failure mileage was 200,000.
Mileage: 200,000
The contact owns a 2018 Toyota Highlander. The contact stated that while attempting to turn left or right, the steering wheel became difficult to turn. The check engine warning light illuminated, and the vehicle lost power. The contact waited for several minutes before being able to restart the vehicle. The check engine warning light remained illuminated. The failure had occurred several times and had become more persistent. The vehicle was taken to a certified mechanic, who diagnosed that the body throttle, air control system, and battery sensor had failed. The vehicle was repaired; however, the failures persisted. The manufacturer was not informed of the failure. The approximate failure mileage was 200,000.
Mileage: 200,000
The contact owns a 2018 Toyota Highlander. The contact stated that while attempting to turn left or right, the steering wheel became difficult to turn. The check engine warning light illuminated, and the vehicle lost power. The contact waited for several minutes before being able to restart the vehicle. The check engine warning light remained illuminated. The failure had occurred several times and had become more persistent. The vehicle was taken to a certified mechanic, who diagnosed that the body throttle, air control system, and battery sensor had failed. The vehicle was repaired; however, the failures persisted. The manufacturer was not informed of the failure. The approximate failure mileage was 200,000.
Mileage: 200,000
The contact owns a 2018 Toyota Highlander. While operating the vehicle, there was a whining sound coming from the engine compartment. The sound was also heard through the dashboard. The vehicle was taken to the local mechanic, who diagnosed that the transmission was faulty and needed to be repaired or replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed of an unknown TSB related to the failure. The failure mileage was 85,000.
Mileage: 85,000
Transmission starting making a wining noise, and was told it will fail. Toyota is well aware of this issue.
TANSMISSION DIED AT 102,000 MILES, 2,000 MILES OVER THE WARRANTY. Toyota said it will pay $6,000 for parts. I HAVE TO PAY TAX AND LABOR. I have been waiting over a MONTH for the parts, while my HIGHLANDER SITS ON THE Toyota DEALER'S LOT IN RIVERHEAD, NY. My wife took the car there, since the "check engine" light had turned on. After the inspection, We were afraid to take it out of the parking lot. Code P275614 torque converter presure control solenoid; faulty transmission problem. Recommended a new transmision for $11,303 plus tax. Many class action suits are being filed about TRANSMISSION PROBLEMS in HIGHLANDERS!
The transmission has started making a whining sound just like the cars/transmissions effected buy the TSB from Toyota related to 8-speed auto transmission failures. My dealer said they have seen a lot of them and mine sounds like it, but they claim I'm not part of the TSB allowing for replacement. Toyota has a real problem with the transmissions in 2018 highlanders but they refuse to fix the problem.
1)The following components failed:Symptoms and Diagnostic Trouble Codes TRANSMISSION P0741 - Torque Converter Clutch Circuit Performance/Stuck Off P2757 - Torque Converter Clutch Pressure Control Solenoid Control Circuit Performance/Stuck Off P2714 - Pressure Control Solenoid 'D' Performance/Stuck Off P2817 - Pressure Control Solenoid 'H' Performance/Stuck Off P08BB - Pressure Control Solenoid 'L' Performance/Stuck Off P0740 - Torque Converter Clutch Circuit/Open P08BA - Pressure Control Solenoid 'L' P2116 - Throttle/Pedal Position Sensor 'E' Minimum Stop Performance P2713 - Pressure Control Solenoid 'D' P2756 - Torque Converter Clutch Pressure Control Solenoid C1241 - ABS Hydraulic Pressure Differential Switch Input Short Circuit To Ground 2)My family safety was put at risk because the car stopped moving forward suddenly on the freeway traveling from New York to New Jersey during a family trip. This occurred at 11:45 PM and we were stranded for 1.5 hours waiting for a tow truck. 3)
Transaxle (Transmission) failure. Whining noise then failed while driving freeway. Towed to dealer/mechanic and confirm failure. There was a whining sound but no engine light warnings prior to complete failure. Toyota put out a TSB for this but was never informed - POL19-04. Toyota needs to expand CSP ZJC coverage to all UA80F/UA80E-equipped vehicles exhibiting symptoms, regardless of VIN range.
On 11/22/2025, We were done shopping and when we tried to open the trunk it made weird squeaky sounds and we tried to close it but it suddenly self destructed. There was a loud noise and it shattered instantly and there was glass everywhere.
Vehicleâs 8 speed transmission started a low pitch whine when pressing the accelerator around 90,000 miles. Transmission has begun shifting roughly since 105,000 miles. Vehicle is outside of Toyotaâs manufacture date deadline for T-SB-0008-21 but this issue sounds exactly like what is described in Toyotaâs TSB.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.