2017 TOYOTA HIGHLANDER

343 complaints filed with NHTSA.

343
Complaints
32
Crashes
2
Fires
36
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
POWER TRAIN58
UNKNOWN OR OTHER47
ELECTRICAL SYSTEM45
ENGINE43
FUEL/PROPULSION SYSTEM27
SERVICE BRAKES27
VEHICLE SPEED CONTROL12
VISIBILITY/WIPER12
STRUCTURE:BODY8
AIR BAGS8
FUEL SYSTEM, GASOLINE8
WHEELS6
STEERING4
SEATS3
EXTERIOR LIGHTING3

Recalls (4)

18E10700027/11/2018

ELECTRICAL SYSTEM

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

17V52000023/08/2017

EQUIPMENT

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

20V68200004/11/2020

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 20

17V29500002/05/2017

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as state

Recent Complaints

20240819POWER TRAIN

The contact owns a 2017 Toyota Highlander. The contact stated that the vehicle was parked but still running in a driveway on an incline. After exiting the vehicle, there were abnormal beeping and ticking noises detected, and the vehicle began to roll down the street. The contact and daughter were pinned between the door and the vehicle. The contact's daughter sustained injuries to her chin and teeth. The driver has lumps and bruises on her leg and back pain, but medical attention was not provide

Mileage: 70,000

20240119CrashAIR BAGS

I had an accident on 1/14/24 and the airbags did not deploy. When we bought the vehicle from I-5 Toyota it had been in a previous accident and was repaired. I have a picture from the dash stating “ SRS air bag system malfunction” on the day of incident. The vehicle is being picked up by insurance 1/18/24 to be inspected. There were no warnings prior to the accident.

20230910CrashSERVICE BRAKES

My car would randomly shut off at red lights, one time I was on a hill & thought I was going to roll back into the car in front of me. After restarting it would turn on. The radio would randomly shut off. We eventually replaced the battery. On a Fri.(Dec 17th) my car would not start, so my Husband drove the kids & I to school, upon my return the car started. He told me the wheel locks & I need to move it. Then on Mon. (Dec 20th) driving my daughter to preschool school…I have video from home ca

20230910CrashVEHICLE SPEED CONTROL

My car would randomly shut off at red lights, one time I was on a hill & thought I was going to roll back into the car in front of me. After restarting it would turn on. The radio would randomly shut off. We eventually replaced the battery. On a Fri.(Dec 17th) my car would not start, so my Husband drove the kids & I to school, upon my return the car started. He told me the wheel locks & I need to move it. Then on Mon. (Dec 20th) driving my daughter to preschool school…I have video from home ca

20230910CrashSTEERING

My car would randomly shut off at red lights, one time I was on a hill & thought I was going to roll back into the car in front of me. After restarting it would turn on. The radio would randomly shut off. We eventually replaced the battery. On a Fri.(Dec 17th) my car would not start, so my Husband drove the kids & I to school, upon my return the car started. He told me the wheel locks & I need to move it. Then on Mon. (Dec 20th) driving my daughter to preschool school…I have video from home ca

20221002FireUNKNOWN OR OTHER

My vehicle lost power while driving on the interstate. I pulled over and smoke started coming from under the hood. Flames then started approximate 10-20 seconds later. Flames consumed the vehicle for a total loss. My insurance company declared the vehicle a total loss. Toyota stated they are investigating the issue. The police and fire department were present. The loss of power happened with no warning. There was a brief flash of the check engine light followed by a low power mode warning. I had

20220301ENGINE

Unkown

20220301FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Unkown

20210310FireELECTRICAL SYSTEM

ON 3/8/21 I WAS DRIVING MY 2017 TOYOTA HIGHLAND APPROX. 13 MILES AWAY FROM MY HOME. I BEGAN TO SMELL SMOKE AS I WAS DRIVING AND THROUGH FURTHER INVESTIGATION I FOUND THE SMOKE TO BE COMING FROM THE CHARGING PORT AT THE BOTTOM OF THE MIDDLE ARM REST. THERE IS A FUNCTIONAL CAP ON THIS PORT TO KEEP DEBRIS FROM FALLING INTO IT. I DID NOT SEE ANY DEBRIS IN IT AT THE TIME OF THE INCIDENT. BUT WHILE CHECKING FOR THE SOURCE OF SMOKE I FELT HEAT COMING FROM THE PORT AND THEN IT MELTED TO THE FLOOR. ONCE

Mileage: 13

20210112CrashFUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER.THE CONTACT STATED WHILE DRIVING 60 MPH,WHEN MULTIPLE WARNING LIGHTS BEGAN TO ILLUMINATE AND THE VEHICLE SEIZED.THE CONTACT WAS ABLE RESTART THE IGNITION AND DRIVE AWAY.THE VEHICLE WAS TAKEN TO LOCAL DEALER LIA TOYOTA OF ROCKLAND (618 NY-303, BLAUVELT, NY 10913:(845) 367-4219),WHERE IT WAS DIAGNOSED WITH NEEDING THE MAC SENSOR PLUG TO BE REPLACED.THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE.THE VEHICLE WAS TAKEN BACK TO LIA TOYOTA

Mileage: 10,000

20200315CrashSTRUCTURE:BODY

WHILE DRIVING IN A CITY STREET AT APPROXIMATELY 20 MPH I HAD MY WINDOW WIPERS ON DUE TO SOME POLLEN ON MY WINDSHIELD. WHILE WINDOW WIPERS WERE ENGAGED I APPROACH A DOWNWARD HILL AND HIT NOTING BUT SUN GLARE BLINDING ME I PUT MY BRAKES ON BUT BY THAT TIME MY SUV SLAMMED INTO THE CAR IN FRONT OF ME. THE EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE

Mileage: 58,000

20200315CrashSERVICE BRAKES

WHILE DRIVING IN A CITY STREET AT APPROXIMATELY 20 MPH I HAD MY WINDOW WIPERS ON DUE TO SOME POLLEN ON MY WINDSHIELD. WHILE WINDOW WIPERS WERE ENGAGED I APPROACH A DOWNWARD HILL AND HIT NOTING BUT SUN GLARE BLINDING ME I PUT MY BRAKES ON BUT BY THAT TIME MY SUV SLAMMED INTO THE CAR IN FRONT OF ME. THE EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE

Mileage: 58,000

20200315CrashUNKNOWN OR OTHER

WHILE DRIVING IN A CITY STREET AT APPROXIMATELY 20 MPH I HAD MY WINDOW WIPERS ON DUE TO SOME POLLEN ON MY WINDSHIELD. WHILE WINDOW WIPERS WERE ENGAGED I APPROACH A DOWNWARD HILL AND HIT NOTING BUT SUN GLARE BLINDING ME I PUT MY BRAKES ON BUT BY THAT TIME MY SUV SLAMMED INTO THE CAR IN FRONT OF ME. THE EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE

Mileage: 58,000

20200225ENGINE

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING THE VEHICLE WOULD VIOLENTLY SHAKE INTERMITTENTLY, LURCH AND ACCELERATE. THE CONTACT STATED THAT WHILE DRIVING IN A PARKING LOT THE VEHICLE INADVERTENTLY ACCELERATED WHILE DRIVING THROUGH A CROSSWALK. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE CONTACT STATED DUE TO THE VEHICLE LURCHING AND SHAKING, SHE HAS SUSTAINED INJURIES TO HER TONGUE, NECK AND BACK. NO MEDICAL ATTE

Mileage: 23,000

20200225ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING THE VEHICLE WOULD VIOLENTLY SHAKE INTERMITTENTLY, LURCH AND ACCELERATE. THE CONTACT STATED THAT WHILE DRIVING IN A PARKING LOT THE VEHICLE INADVERTENTLY ACCELERATED WHILE DRIVING THROUGH A CROSSWALK. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE CONTACT STATED DUE TO THE VEHICLE LURCHING AND SHAKING, SHE HAS SUSTAINED INJURIES TO HER TONGUE, NECK AND BACK. NO MEDICAL ATTE

Mileage: 23,000

20191120CrashAIR BAGS

I TURNED MY CAR TO PARK IN THE CHURCH PARKING LOT. I BELIEVE MY FOOT WAS ON THE BRAKE, IT HAPPENED SO FAST, I AM NOT SURE. . ALL OF A SUDDEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN! IT SCARED THE DAYLIGHTS OUT OF ME! SUDDENLY THE CAR JUMPED THROUGH A WOODEN FENCE AND OFF A FIVE FOOT DROP OFF TO THE STREET BELOW. I WAS LUCKY THERE WAS A PILE OF GRAVEL TO STOP ME. I PUT IT INTO PARK.THE AIRBAGS DID NOT GO OFF. I WAS NOT HURT. BUT I AM VERY STRESSED BY THE INCIDENT. IT WILL BE A MONTH BEFORE IT I

Mileage: 25,000

20191120CrashVEHICLE SPEED CONTROL

I TURNED MY CAR TO PARK IN THE CHURCH PARKING LOT. I BELIEVE MY FOOT WAS ON THE BRAKE, IT HAPPENED SO FAST, I AM NOT SURE. . ALL OF A SUDDEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN! IT SCARED THE DAYLIGHTS OUT OF ME! SUDDENLY THE CAR JUMPED THROUGH A WOODEN FENCE AND OFF A FIVE FOOT DROP OFF TO THE STREET BELOW. I WAS LUCKY THERE WAS A PILE OF GRAVEL TO STOP ME. I PUT IT INTO PARK.THE AIRBAGS DID NOT GO OFF. I WAS NOT HURT. BUT I AM VERY STRESSED BY THE INCIDENT. IT WILL BE A MONTH BEFORE IT I

Mileage: 25,000

20191120CrashUNKNOWN OR OTHER

I TURNED MY CAR TO PARK IN THE CHURCH PARKING LOT. I BELIEVE MY FOOT WAS ON THE BRAKE, IT HAPPENED SO FAST, I AM NOT SURE. . ALL OF A SUDDEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN! IT SCARED THE DAYLIGHTS OUT OF ME! SUDDENLY THE CAR JUMPED THROUGH A WOODEN FENCE AND OFF A FIVE FOOT DROP OFF TO THE STREET BELOW. I WAS LUCKY THERE WAS A PILE OF GRAVEL TO STOP ME. I PUT IT INTO PARK.THE AIRBAGS DID NOT GO OFF. I WAS NOT HURT. BUT I AM VERY STRESSED BY THE INCIDENT. IT WILL BE A MONTH BEFORE IT I

Mileage: 25,000

20191028CrashSEATS

I WAS IN A REAR IMPACT COLLISION IN MY HIGHLANDER. MY VEHICLE WAS STATIONARY ON A HIGHWAY, HAVING STOPPED TO AVOID A COLLISION, AND WAS HIT FROM BEHIND AT A RELATIVELY HIGH RATE OF SPEED (ESTIMATED 55-65 MPH). MY CAR WAS PUSHED INTO THE CAR IN FRONT OF IT WHICH CAUSED A CHAIN REACTION WITH SEVERAL OTHER VEHICLES. IMMEDIATELY AFTER IMPACT I BEGAN TO FEEL NECK AND BACK PAIN AND WAS TRANSPORTED TO THE HOSPITAL. PRIOR TO TRANSPORT, WE NOTICED THAT MY HEADREST HAD BROKEN FREE IN THE IMPACT AND WAS LA

Mileage: 15,000

20191008CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS PARKING THE VEHICLE, IT SUDDENLY SPED FORWARD, DROVE OVER A MEDIAN, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER OFFERED TO INSPECT THE VEHICLE OR PROCESS A REQUEST FOR THE VEHICLE TO BE REPURCHASED. THE CONTACT WAS UNSURE OF WHICH OPTION TO TAKE. DARCARS TOYOTA FREDERICK (5293 BUCKEYSTOWN PIKE, FREDERICK, MD 21704, (301) 696-6300) WAS CONTACTED, BUT DID NOT DIAGNOSE OR REP

Mileage: 14,680