2002 TOYOTA HIGHLANDER
335 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| VISIBILITY | 108 |
| VEHICLE SPEED CONTROL | 29 |
| STRUCTURE | 23 |
| VISIBILITY/WIPER | 16 |
| UNKNOWN OR OTHER | 14 |
| ENGINE AND ENGINE COOLING:ENGINE | 11 |
| ELECTRICAL SYSTEM | 10 |
| ENGINE AND ENGINE COOLING | 10 |
| AIR BAGS | 9 |
| EXTERIOR LIGHTING | 9 |
| POWER TRAIN | 7 |
| ENGINE | 7 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 6 |
| TIRES | 5 |
| EQUIPMENT | 5 |
Recalls (2)
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASH
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO
Recent Complaints
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND DOWN.. BATTERY WOULD SHUT ON AND OFF. CAR LOCKS GOING ON AND OFF. COULD BARELY STEER THE CAR. *TR
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND DOWN.. BATTERY WOULD SHUT ON AND OFF. CAR LOCKS GOING ON AND OFF. COULD BARELY STEER THE CAR. *TR
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND DOWN.. BATTERY WOULD SHUT ON AND OFF. CAR LOCKS GOING ON AND OFF. COULD BARELY STEER THE CAR. *TR
WHILE DRIVING HOME THE CAR ACCELERATED ON IT,S OWN AND WAS UNABLE TO STOP WITHOUT REARENDING ANOTHER CAR WITHALL THE DAMAGE TO MY CAR AS A MECHANIC I REPAIRED THE BODY ON MY OWN AFTER MAKING REPAIRS I WAS ABLE TO DRIVE THE CAR FROM THE SHOP I WORK AT TO MY HOUSE THE CAR WAS IDLING A LITTLE HIGH .I RETURNED TOWARD WORK THE NEXT MORNING TO SCAN THE CAR FOR HIGH IDLE .THE CAR ACCELERATED TO OVER 100 MPH WITH MY FOOT OFF THE ACCELERATER AND BOTH FEET ON THE BRAKE PEDAL I HAD TO SHUT THE CAR OFF TOS
Mileage: 240,000
TL* THE CONTACT OWNED A 2002 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, LOWER BACK, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Mileage: 200,000
MY PASSENGER SIDE BRAKE LIGHT IS INTERMITTENT AT BEST. REPLACED BULBS MANY TIMES, CLEANED CONTACTS, ETC...BUT NO HELP.ON-GOING PROBLEM . WAS REAR-ENDED DUE TO THIS EXACT PROBLEM. DRIVER SIDE BRAKE LIGHT FINE...IT IS ALWAYS PASSENGER SIDE. MANY COMPLAINTS ABOUT THIS SAME EXACT ISSUE ON-LINE. *TR
Mileage: 120,000
I WAS IN THE FRONT PASSENGER SEAT. I PUT THE CAR CIGARETTE LIGHTER INTO ITS HOLDER AND INADVERTENTLY PRESSED IT IN ALL THE WAY. AFTER A FEW MINUTES IT FLEW OUT OF ITS SPACE, IT WAS ALL LITE UP AND FELL TO THE FLOOR OF THE CAR WHERE IT BEGAN TO BURN THE MAT. I PICKED IT UP AND GOT A 2ND DEGREE BURN ON MY FINGER. WE COULD NOT BELIEVE THAT IT HAPPENED SO WE PUT THE LIGHTER BACK IN THE HOLDER AND PRESSED IT IN. IT FLEW OUT AGAIN. *TR
Mileage: 136,000
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SECURITY SYSTEM FAILED AND CAUSED ALL OF THE DOORS TO LOCK. THE DOORS COULD NOT BE OPENED MANUALLY, CAUSING THE CONTACT TO BE TRAPPED IN THE VEHICLE DURING EXTREME HEAT. THE POLICE DEPARTMENT BROKE THE REAR WINDOW TO RELEASE THE CONTACT. THE CONTACT FELT CONSTANT WEAKNESS IN THE HEAD DUE TO THE EXTREME HEAT EXPOSURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED.
Mileage: 39,050
2002 TOYOTA HIGHLANDER. CONSUMER STATES AIR BAGS DID NOT DEPLOY DURING A COLLISION *TGW THE CONSUMER STATED A VAN PULLED OUT IN FRONT OF HUSBAND WHILE TRAVELING APPROXIMATELY 55 MPH. THE IMPACT WAS AT 45-50 MPH. THE CONSUMER'S HUSBAND HIT HIS HEAD ON THE STEERING WHEEL AND SUFFERED AMNESIA AND THE CONSUMER SUFFERED A NECK INJURY. *JB
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE DRIVER SIDE WAS IMPACTED AND NONE OF THE AIR BAGS DEPLOYED. THE DRIVER AND TWO PASSENGERS SUFFERED HEAD AND BACK INJURIES AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE VEHICLE WAS DECLARED AS DESTROYED. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD BE CALLING HER AFTER ANALYZING THE COMPLAINT. THE VEHICLE WAS NOT
Mileage: 87,393
I PURCHASED A NEW 2002 TOYOTA HIGHLANDER FROM SIERRA TOYOTA OF LANCASTER, CA. I HAVE EXPERIENCED NO PROBLEMS WITH THIS VEHICLE UNTIL 25 JAN. 2011 WHEN THE ENGINE OVERHEATED WHILE DRIVING 40MPH ON CITY STREET. I TOOK MY VEHICLE TO MY MECHANIC AND HE INFORMED ME OF A PROBLEM WITH THE 2.4L 4CYL TOYOTA ENGINES IN WHICH SOME OF THE HEAD BOLTS BECOME LOOSE/STRIPPED WHERE THEY ATTACH AT THE ENGINE BLOCK. I CALLED SIERRA TOYOTA OF LANCASTER AND THEY DENIED ANY KNOWLEDGE OF THIS PROBLEM. ON FURTHER INVES
Mileage: 126,000
2002 TOYOTA HIGHLANDER. CONSUMER STATES BRAKE FAILURE CAUSING AN ACCIDENT *TGW THE CONSUMER STATED THE BRAKE FAILURE CAUSED HER TO ROLL DOWN A HILL AND FLIPPING OVER THREE TIMES. SHE WAS TRAPPED UPSIDE DOWN IN THE VEHICLE. *JB
2002 TOYOTA HIGHLANDER. CONSUMER STATES BRAKE FAILURE CAUSING AN ACCIDENT *TGW THE CONSUMER STATED THE BRAKE FAILURE CAUSED HER TO ROLL DOWN A HILL AND FLIPPING OVER THREE TIMES. SHE WAS TRAPPED UPSIDE DOWN IN THE VEHICLE. *JB
AFTER ONLY HAVING MY NEW 2002 TOYOTA HIGHLANDER FOR APPROX. 8 MONTHS, THE ACCELERATOR IN THE CAR STUCK AND I ENDED UP RUNNING INTO A CAR. I COMPLAINED TO TOYOTA AND HAD THE DEALER LOOK AT THE CAR NUMEROUS TIMES, BUT THEY KEPT TELLING ME THERE WAS NOTHING WRONG. WELL 8 YEARS LATER AND THEY STILL HAVEN'T RECALLED MY CAR, EVEN THOUGH THEY HAVE OTHER YEARS. *TR
Mileage: 10,000
AFTER ONLY HAVING MY NEW 2002 TOYOTA HIGHLANDER FOR APPROX. 8 MONTHS, THE ACCELERATOR IN THE CAR STUCK AND I ENDED UP RUNNING INTO A CAR. I COMPLAINED TO TOYOTA AND HAD THE DEALER LOOK AT THE CAR NUMEROUS TIMES, BUT THEY KEPT TELLING ME THERE WAS NOTHING WRONG. WELL 8 YEARS LATER AND THEY STILL HAVEN'T RECALLED MY CAR, EVEN THOUGH THEY HAVE OTHER YEARS. *TR
Mileage: 10,000
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE DRIVER STATED THAT THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A WALL OF HIS GARAGE WHILE DRIVING APPROXIMATELY 5 MPH. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 48,690. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Mileage: 38,000
MAY 17, 2002, I WAS IN A CAR ACCIDENT WITH MY 3 MONTH OLD 2002 TOYOTA HIGHLANDER. I WAS TRAVELING IN THE RIGHT HAND LANE ON HIGHWAY 80 WEST BOUND BETWEEN DAVIS, CA AND SAN FRANCISCO CA AT 8:30 AM. ACCORDING TO THE POLICE REPORT FROM EYE WITNESSES, MY VEHICLE LEFT THE ROADWAY WITHOUT ANY BRAKE LIGHTS, WENT THROUGH A CYCLONE FENCE, CONTINUED .10 MILES AND DOWN INTO A RAVINE. BRAKE LIGHTS NEVER CAME ON AND THE CAR NEVER SLOWED. I WAS LIFE FLIGHTED TO THE JOHN MUIR MEDICAL CENTER TRAUMA UNIT. I
Mileage: 1,000
I PULLED INTO MY GARAGE DURING EARLY AFTERNOON AND CAME TO THE USUAL STOP FACING THE WALL. MY FOOT WAS STILL ON THE BRAKE AND I HAD NOT YET PUT THE CAR INTO PARK. SUDDENLY THE CAR LURCHED FORWARD AND HIT THE WALL WITH GREAT ENOUGH FORCE TO DEPLOY THE AIR BAG. THE BAG FRACTURED MY STERNUM IN TWO PLACES. AT THE TIME I WAS NOT AWARE OF THE PREVALENCE OF UNINTENDED ACCELERATION PROBLEMS AND DID NOT REPORT IT. THERE HAVE BEEN NO EPISODES SINCE. *TR
Mileage: 45,000
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 5 MPH INTO A PARKING GARAGE WHEN SUDDENLY, THE VEHICLE ACCELERATED. SHE ATTEMPTED TO ENGAGE THE BRAKE PEDAL TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT NOTIFIED THE INSURANCE COMPANY AND THEY COVERED THE REPAIR COST. THE CONTACT WAS SORE AFTER THE CRASH OCCURRED DUE TO MINOR INJURIES. THREE WEEKS AGO WHILE PARKING THE VEHICLE IT SURGED FORWARD AND HIT ANOTHER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT
Mileage: 62,000
TOYOTA HIGHLANDER 2005. PETERBORO , NH. 11 AM. DRIVER WAS REPORTED TO PASS VEHICLE ON RIGHT IN BREAK DOWN LANE, THEN TRIED TO PASS ANOTHER CAR BY GOING INTO LEFT LANE AND HIT ONCOMING VEHICLE. FOUR PEOPLE KILLED. DRIVER WAS VERY EXPERIENCED --EXCELLENT SAFETY RECORD. I HAD BEEN IN HIS CAR WITH HIM HUNDREDS OF TIMES. VERY SAFE DRIVER --NO COWBOY. BELIEVE CAR HAD UNCONTROLLED ACCELERATION. *CN UPDATED 05/10/10 *BF UPDATED 10/04/10 UPDATED 9/27/11*CW THE INVESTIGATING POLICE OFFICER INSPECT