2025 TOYOTA GRAND HIGHLANDER

47 complaints filed with NHTSA.

47
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER11
POWER TRAIN9
FUEL/PROPULSION SYSTEM4
ENGINE4
STRUCTURE:BODY3
VEHICLE SPEED CONTROL3
STRUCTURE:BODY:HOOD2
BACK OVER PREVENTION2
VISIBILITY/WIPER2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
FORWARD COLLISION AVOIDANCE1
SUSPENSION1
ELECTRICAL SYSTEM1
CHILD SEAT1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1

Recalls (2)

25V74400030/10/2025

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di

25V59500011/09/2025

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner

Recent Complaints

20260218VISIBILITY/WIPER

The front panel of the sunroof shattered while the vehicle was parked in our garage. Glass shards are inside the car. The dealership submitted a claim to Toyota who denied any material defect and refused to repair under warranty.

20260216POWER TRAIN

Dear National Highway Traffic Safety Administration, I am submitting this complaint to formally report a serious safety issue involving the left front axle of my Toyota Grand Highlander Hybrid XLE. The vehicle was first diagnosed by my local Toyota dealer on January 14, 2026, at which time the left front axle issue was identified. I contacted **Toyota Motor Corporation**, and I was initially informed that the required replacement part would arrive on February 6, 2026. After that date passed, I

20260213UNKNOWN OR OTHER

outside temperature reading is 2 to 7 degrees high, which is not good when it makes the difference between freezing temps and not freezing temps

20260206POWER TRAIN

The car was running perfect, 9 months after I bought this car, before 20,000 miles Front Left Axle become defective, and therefore, the dealer promised to reemplaced it, but I am still waiting from the dealer. It is a big risk to runs the car like that.

20260203POWER TRAIN

At a complete stop my car started shaking violently back and forth. It felt like we were in an earthquake. It has happened before but not as violently and not as long. No warning lights or anything. It has had problems with lurching and stuttering since we bought it. The dealership said they fixed it once (the stuttering) but it’s still happening. They cannot duplicate it and it’s not throwing any codes.

20260203UNKNOWN OR OTHER

At a complete stop my car started shaking violently back and forth. It felt like we were in an earthquake. It has happened before but not as violently and not as long. No warning lights or anything. It has had problems with lurching and stuttering since we bought it. The dealership said they fixed it once (the stuttering) but it’s still happening. They cannot duplicate it and it’s not throwing any codes.

20260129FUEL/PROPULSION SYSTEM

The entire life of the car from initial purchase the fuel gauge is incorrect. The car has a 17 gallon gas tank and the fuel gauge is calibrated to around 13 gallons. The car thinks it is out of gas around 13 gallons when there is actually 4 more gallons left.

20260127BACK OVER PREVENTION

The contact owns a 2025 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V744000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and diagnosed the vehicle and determined that the camera had failed, and that the contact would be notified when the remedy was available. The contact stated that afte

Mileage: 29,000

20260109SERVICE BRAKES

2025 Toyota Grand Highlander Hybrid AWD, with about 16000 miles. While driving, the brakes failed. The brakes would only work if the pedal was pushed all the way to the floor. A "Low Brake Power" warning light came on the dash. The following warnings came on at the same time. Parking Brake System, Advanced Ultrasonic Detection, Vehicle Stability Control, Check Engine, Smart Stop System, Brake System, Electronically controlled Brake, Secondary Collision Brake, Anti-lock Brake System. I was

20260108VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

The vehicle takes an excessively long time to make heat, I know NHTSA only has requirements related to defrosting the windshield and it's clear Toyota is aware of the heating issue because they added an electronic defrost to be able to pass the defrost test. The vehicle when it is less than 20f outside takes 40+minutes to warm the cabin to a reasonable temperature. The dealership let the vehicle warm up in their 80deg F shop and said it took 20minutes to get heat out of the vents and claimed tha

20260106UNKNOWN OR OTHER

While driving under normal conditions, the air conditioning system in my Toyota Grand Highlander suddenly stopped working. The vehicle was inspected by a Toyota dealership, which determined that the AC condenser had a hole/puncture that caused a refrigerant leak and complete AC failure. Toyota denied warranty coverage, classifying the damage as “road hazard,” despite acknowledging that this is a common issue with the Grand Highlander. There was no collision, no unusual road event, and no wa

20251223POWER TRAIN

While accelerating from low speeds and turning, the car exhibits a rotational clicking noise from one or both front drive shaft assemblies. Seems to be the identical issue noted in the 2024 Grand Highlander that was presumably fixed during later production lots (T-SB-0082-24). That issue was seemingly solved with driveshaft replacement. The dealer said they “could not duplicate” the issue; however, it happens often while I am driving the vehicle and others have reported it to the same dealer

20251216CHILD SEAT

The contact owns a 2025 Toyota Grand Highlander with an Evenflo Revolve 360 Slim car seat, Model Number: 36812470A, Manufactured Date: December 12, 2022, installed in the vehicle. The contact received notification of NHTSA Campaign Number: 25C010000 (Child Seat). The contact stated that while driving at an undisclosed speed with the child secured in the car seat, the contact became aware that there was an object in the child’s mouth. The contact pulled over to the side of the road and removed

20251122POWER TRAIN

Shortly after powering on the GHHM vehicle, driving a short distance, coming to a stop and depressing the accelerator the vehicle does not accelerate as though no power is getting to the drive train. This does not often happen but has always happened when the EV battery level is 3 bars or less and the vehicle is in its Normal mode (as opposed to Sport or ECO). This acceleration failure event lasts for a few seconds. No warning indicators are displayed prior to, during or after this happens. Th

20251122VEHICLE SPEED CONTROL

Shortly after powering on the GHHM vehicle, driving a short distance, coming to a stop and depressing the accelerator the vehicle does not accelerate as though no power is getting to the drive train. This does not often happen but has always happened when the EV battery level is 3 bars or less and the vehicle is in its Normal mode (as opposed to Sport or ECO). This acceleration failure event lasts for a few seconds. No warning indicators are displayed prior to, during or after this happens. Th

20251117UNKNOWN OR OTHER

While driving at approximately 50 MPH with no other vehicles around, there was a loud bang and then the sound of air. We identified that the panoramic sunroof had exploded. We pulled over immediately and took photos of the sunroof which at that time was shattered but intact. There was a clear bulge upward and no sign of impact from an outside force. We then continued driving to our home approximately another 40 miles, during that drive shards of glass flew onto the roadway leaving a hole in

20251114VEHICLE SPEED CONTROL

Inconsistently but on numerous occasions, this vehicle has experienced harsh shifting, hesitation, or jerking during low-speed acceleration (e.g., 20-40 mph) or gear engagement. This was a known and reported issue with the 2024 model for which Toyota provided a fix. They have not provided one for the 2025 models. This issue is a safety risk while driving because with the surge you feel you must quickly let off the pedal, and with the hesitation you let off the brake indicating you will move for

20251111STRUCTURE:BODY

On 11/02/2025 with the cruise at 55mph all glass closed. Heater on with no vehicles around, the sunroof exploded. It pushed up from the inside. With less than 9k miles on the vehicle. It took my dealer 8 days to look at it then Toyota denied the warranty. Then Quoted me over $2,100 to replace. This vehicle isn't safe to drive as told to me from the dealer.

20251104UNKNOWN OR OTHER

There is a coolant leak in the hybrid radiator caused by a puncture. When taken to the dealer, they said a rock must have punctured it. The dealer currently has the part. Me, my husband, and 2 children were driving on I-5 when the car stopped accelerating and a "hybrid malfucntion" code and "engine malfunction" code started flashing. Prior to this, there were no warnings. I was thankfully able to full over safely, but we were stuck on the side of I-5 for at least an hour waiting for a tow. I

20251028ENGINE

Poor acceleration from 0 to 40. Vehicle will start shuttering at a dead stop. The engine has shut off once with this issue. It happened around 4800 miles.