TOYOTA COROLLA MATRIX · model year

2004 TOYOTA COROLLA MATRIX

40 NHTSA complaints, 2 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004TOYOTACOROLLA MATRIX carries 40 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 COROLLA MATRIX is air bags with 20 filings, followed by seat belts (3) and structure:body (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 1 investigation file overlapping the 2004 COROLLA MATRIX. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

40
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths

Total Complaints

40 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
AIR BAGS20
SEAT BELTS3
STRUCTURE:BODY3
SERVICE BRAKES2
ELECTRICAL SYSTEM2
VISIBILITY/WIPER2
UNKNOWN OR OTHER2
EXTERIOR LIGHTING1
POWER TRAIN1
SUSPENSION1
ENGINE1
VEHICLE SPEED CONTROL1
TIRES1

Recalls (5)

13V02900030/01/2013

AIR BAGS

Toyota is recalling certain model year 2003-2004 Corolla and Corolla Matrix vehicles and 2003-2004 Pontiac Vibe vehicles. The supplemental restraint system (SRS) circuits are susceptible to internal shorting. The electrical short may create an abnormal current flow and increased heat which can dam

15V04300028/01/2015

AIR BAGS:FRONTAL

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5,

15V28600013/05/2015

AIR BAGS

Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf

15V28500013/05/2015

AIR BAGS

Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, T

18V02500009/01/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

On January 9, 2018, Toyota Motor Engineering & Manufacturing (Toyota) notified NHTSA that they are recalling 14,585 model year 2010-2012 Yaris vehicles ever registered in the states of Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Idaho, Illinois, Indiana, Iowa, K

Recent Complaints

20260106UNKNOWN OR OTHER

Window not rolling up properly, drivers side

20240519AIR BAGS

This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn that the crash ratings are inaccurate for most women and all short people, because they were developed only for average sized men. It should be no surprise that when collisions occur, more women than men are seriously injured. More women than men are injured when air bags deploy. More women than men are injured by their shoulder belts. I am afraid to purchase a new car, because the crash ratings that I have relied on in the past are unreliable for me as a short woman. I am very disappointed that my own government, to which I pay taxes, has been so misleading to the public on important safety issues. Please develop and implement collision ratings for various height groups. In the meantime, please include notices with crash ratings that explain which height ranges the ratings are most accurate for.

20240519SEAT BELTS

This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn that the crash ratings are inaccurate for most women and all short people, because they were developed only for average sized men. It should be no surprise that when collisions occur, more women than men are seriously injured. More women than men are injured when air bags deploy. More women than men are injured by their shoulder belts. I am afraid to purchase a new car, because the crash ratings that I have relied on in the past are unreliable for me as a short woman. I am very disappointed that my own government, to which I pay taxes, has been so misleading to the public on important safety issues. Please develop and implement collision ratings for various height groups. In the meantime, please include notices with crash ratings that explain which height ranges the ratings are most accurate for.

20240519STRUCTURE:BODY

This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn that the crash ratings are inaccurate for most women and all short people, because they were developed only for average sized men. It should be no surprise that when collisions occur, more women than men are seriously injured. More women than men are injured when air bags deploy. More women than men are injured by their shoulder belts. I am afraid to purchase a new car, because the crash ratings that I have relied on in the past are unreliable for me as a short woman. I am very disappointed that my own government, to which I pay taxes, has been so misleading to the public on important safety issues. Please develop and implement collision ratings for various height groups. In the meantime, please include notices with crash ratings that explain which height ranges the ratings are most accurate for.

20240205AIR BAGS

The contact owns a 2004 Toyota Corolla Matrix. The contact stated that while driving at various speeds, the air bag warning light illuminated. The contact called the dealer to inquire about a recall for the air bag and was informed there were 2 previous air bag recalls that were repaired in the past. The manufacturer was informed of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The approximate failure mileage was 159,086.

Mileage: 159,086

20230907SEAT BELTS

I have been unable to have my dealer repair the recalls on this car despite repeated times calling up Toyota and dealing with Larry H Miller Toyota dealership. They refuse to give me a replacement car while they fix it and won't say how long it will take. I also discovered that there are no child seat anchors in the back. I was told this is unlawful given the date of this car's manufacture. I hope NHTSA will help force Toyota to fix these recalls and install car seat anchors and give em a replacement vehicle to drive to work and for children while they fix it.

20220821TIRES

A 205/55/R16 tire exploded when I was driving on the freeway at 9:15 am. I had driven less than 3 miles. The tire that exploded had less than 16,000 miles. I didn't run over an object or I would have also punctured my front tire too. At the time of the explosion I didn't know what happened, but heard a loud noise that I thought was from a car next to me. Once both cars moved ahead of me, I realized the loud noise was coming from under my car. I then was able to pull to the side of the freeway. Once I pulled over I saw the tire had exploded. I took photos of the tire and took both parts to the tire shop where my tires are under warranty. I had inspected my tires the prior Monday, two days prior and didn't see an issue with any of the tires. I've never had a tire blowout before. The tire shop threw the tire away even though I asked for a report of the incident to appropriate entities. The tire shop told me the tire was under inflated or that I hit a road hazard but couldn't prove that's

20220518AIR BAGS

The contact owned a 2004 Toyota Matrix. The contact received notification of NHTSA Campaigns: 08V162000 (Visibility), 15V043000 (Air Bags) and 15V285000 (Air Bags) and requested to be removed from the recall distribution list. The vehicle was destroyed several years ago. The contact stated that they have not owned the vehicle involved for many years.

20220220SERVICE BRAKES

My daughter was driving as usual when she went to apply the brakes about 5 car lengths back and the vehicle accelerated uncontrollably despite braking. Her foot was not on the accelerator, she does not have floor mats that would cause anything to hit the accelerator. This has happened on 5-6 occasions which almost resulted in an accident. She barely got stopped mere inches away from the car in front of her despite braking earlier than normal because she encountered this once already during her trip. No check engine codes, the brakes are good, the car idles high. That is really it. This is a serious issue that seemingly cannot be diagnosed. After doing research to see what the problem may be, I have seen countless complaints of a similar nature. My daughters life is invaluable. This needs to be addressed.

20220220UNKNOWN OR OTHER

My daughter was driving as usual when she went to apply the brakes about 5 car lengths back and the vehicle accelerated uncontrollably despite braking. Her foot was not on the accelerator, she does not have floor mats that would cause anything to hit the accelerator. This has happened on 5-6 occasions which almost resulted in an accident. She barely got stopped mere inches away from the car in front of her despite braking earlier than normal because she encountered this once already during her trip. No check engine codes, the brakes are good, the car idles high. That is really it. This is a serious issue that seemingly cannot be diagnosed. After doing research to see what the problem may be, I have seen countless complaints of a similar nature. My daughters life is invaluable. This needs to be addressed.

20220220VEHICLE SPEED CONTROL

My daughter was driving as usual when she went to apply the brakes about 5 car lengths back and the vehicle accelerated uncontrollably despite braking. Her foot was not on the accelerator, she does not have floor mats that would cause anything to hit the accelerator. This has happened on 5-6 occasions which almost resulted in an accident. She barely got stopped mere inches away from the car in front of her despite braking earlier than normal because she encountered this once already during her trip. No check engine codes, the brakes are good, the car idles high. That is really it. This is a serious issue that seemingly cannot be diagnosed. After doing research to see what the problem may be, I have seen countless complaints of a similar nature. My daughters life is invaluable. This needs to be addressed.

20220108STRUCTURE:BODY

all door handles broke off.

20200302AIR BAGS

MOTOR VEHICLE SOME PROBLEMS VEHICLE MANUFACTURER

20200302ELECTRICAL SYSTEM

MOTOR VEHICLE SOME PROBLEMS VEHICLE MANUFACTURER

20200302ENGINE

MOTOR VEHICLE SOME PROBLEMS VEHICLE MANUFACTURER

20200127STRUCTURE:BODY

I JUST FOUND OUT THAT THE REAR SUSPENSION CROSS-MEMBER (PART # 51206-12190) IN MY 2004 TOYOTA MATRIX IS ABOUT TO FAIL DUE TO RUST. WHILE DOING SOMETHING ELSE MY MECHANIC HAPPENED TO NOTICE THE ISSUE. HE SHOWED ME THE PROBLEM AND SAID IT WOULD BE DANGEROUS TO DRIVE THE CAR. THE CAR HAS LOW MILEAGE FOR BEING 16 YEARS OLD (ABOUT 8K A YEAR). THIS CAR WAS BUILT IN CANADA AND SOLD IN NEW YORK STATE SO IT SHOULD HAVE BEEN DESIGNED TO TAKE MANY YEARS OF WET/WINTER ROAD CONDITIONS. IF MY CAR HAD 16K MILES PER YEAR IT WOULD ONLY BE 8 YEARS OLD. SHOULD A PART THAT HOLDS THE DIFFERENTIAL UP (NOT LET IT DROP TO THE ROAD) GO BAD IN EVEN 20 YEARS ON THE ROAD? I ONLY FOUND OUT ABOUT THIS PROBLEM BY CHANCE. OTHERWISE I COULD HAVE BEEN DRIVING DOWN THE ROAD AND POSSIBLY HAD A FATAL ACCIDENT DUE TO THE REAR PARTS OF THE DRIVE TRAIN DROPPING TO THE ROAD. THE CAR LOOKS FINE OTHERWISE. SO HOW MANY OTHER PEOPLE WHO OWN THE SAME CAR THAT IS THE SAME AGE, OR NEWER OR A BIT OLDER, HAVE NO IDEA THAT THIS

Mileage: 131,000

20200127POWER TRAIN

I JUST FOUND OUT THAT THE REAR SUSPENSION CROSS-MEMBER (PART # 51206-12190) IN MY 2004 TOYOTA MATRIX IS ABOUT TO FAIL DUE TO RUST. WHILE DOING SOMETHING ELSE MY MECHANIC HAPPENED TO NOTICE THE ISSUE. HE SHOWED ME THE PROBLEM AND SAID IT WOULD BE DANGEROUS TO DRIVE THE CAR. THE CAR HAS LOW MILEAGE FOR BEING 16 YEARS OLD (ABOUT 8K A YEAR). THIS CAR WAS BUILT IN CANADA AND SOLD IN NEW YORK STATE SO IT SHOULD HAVE BEEN DESIGNED TO TAKE MANY YEARS OF WET/WINTER ROAD CONDITIONS. IF MY CAR HAD 16K MILES PER YEAR IT WOULD ONLY BE 8 YEARS OLD. SHOULD A PART THAT HOLDS THE DIFFERENTIAL UP (NOT LET IT DROP TO THE ROAD) GO BAD IN EVEN 20 YEARS ON THE ROAD? I ONLY FOUND OUT ABOUT THIS PROBLEM BY CHANCE. OTHERWISE I COULD HAVE BEEN DRIVING DOWN THE ROAD AND POSSIBLY HAD A FATAL ACCIDENT DUE TO THE REAR PARTS OF THE DRIVE TRAIN DROPPING TO THE ROAD. THE CAR LOOKS FINE OTHERWISE. SO HOW MANY OTHER PEOPLE WHO OWN THE SAME CAR THAT IS THE SAME AGE, OR NEWER OR A BIT OLDER, HAVE NO IDEA THAT THIS

Mileage: 131,000

20200127SUSPENSION

I JUST FOUND OUT THAT THE REAR SUSPENSION CROSS-MEMBER (PART # 51206-12190) IN MY 2004 TOYOTA MATRIX IS ABOUT TO FAIL DUE TO RUST. WHILE DOING SOMETHING ELSE MY MECHANIC HAPPENED TO NOTICE THE ISSUE. HE SHOWED ME THE PROBLEM AND SAID IT WOULD BE DANGEROUS TO DRIVE THE CAR. THE CAR HAS LOW MILEAGE FOR BEING 16 YEARS OLD (ABOUT 8K A YEAR). THIS CAR WAS BUILT IN CANADA AND SOLD IN NEW YORK STATE SO IT SHOULD HAVE BEEN DESIGNED TO TAKE MANY YEARS OF WET/WINTER ROAD CONDITIONS. IF MY CAR HAD 16K MILES PER YEAR IT WOULD ONLY BE 8 YEARS OLD. SHOULD A PART THAT HOLDS THE DIFFERENTIAL UP (NOT LET IT DROP TO THE ROAD) GO BAD IN EVEN 20 YEARS ON THE ROAD? I ONLY FOUND OUT ABOUT THIS PROBLEM BY CHANCE. OTHERWISE I COULD HAVE BEEN DRIVING DOWN THE ROAD AND POSSIBLY HAD A FATAL ACCIDENT DUE TO THE REAR PARTS OF THE DRIVE TRAIN DROPPING TO THE ROAD. THE CAR LOOKS FINE OTHERWISE. SO HOW MANY OTHER PEOPLE WHO OWN THE SAME CAR THAT IS THE SAME AGE, OR NEWER OR A BIT OLDER, HAVE NO IDEA THAT THIS

Mileage: 131,000

20180820AIR BAGS

TAKATA RECALL TOYOTA IS ONLY REPLACING MY PASSENGER SIDE AIR BAG, BUT THEY ARE REFUSING TO REPLACE THE DRIVER SIDE AIRBAG. BOTH AIRBAGS ARE TAKATA AIRBAGS. THEY ARE PUTTING MY LIFE AT RISK AND I NEED TO HAVE BOTH AIRBAGS REPLACED. PLEASE LET ME KNOW HOW I CAN GET BOTH AIRBAGS REPLACED UNDER THE TAKATA RECALL. THIS IS MY CONTACT INFORMATION: EMAIL:[XXX] PHONE:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 166,000

20170330AIR BAGS

TAKATA RECALL I TOOK MY CAR IN FOR THE RECALL AND WAS TOLD A FEW WEEKS LATER THAT IT WAS COMPLETE. WHEN I WENT TO PICK UP MY CAR, HE TOLD ME THAT IT WAS ONLY PARTIALLY DONE, BUT WAS "COMPLETELY SAFE". HE WENT ON TO EXPLAIN THAT THEY REPLACED THE ONE PART THAT CAUSED THE AIRBAGS TO DEPLOY, SO NOT TO WORRY ABOUT THE SAFETY ANYMORE. I JUST RECEIVED THE RECALL AGAIN SAYING THAT THE PARTS WERE AVAILABLE, AND THAT IT WAS IMPORTANT TO GET IT FIXED BECAUSE THE AIRBAGS ARE STILL NOT SAFE. I AM LIVID...I DRIVE THIS CAR DAILY, AND HAVE MY CHILDREN IN IT AS WELL. A YEAR AND A HALF LATER?!! COMPLETELY UNACCEPTABLE.

Mileage: 140,000

Compare 2004TOYOTACOROLLA MATRIX to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2004 TOYOTA COROLLA MATRIX have?
The 2004 TOYOTA COROLLA MATRIX has 40 NHTSA complaints, 2 crashes, 0 fires, 2 injuries, and 0 deaths reported.
Are there any recalls for the 2004 TOYOTA COROLLA MATRIX?
Yes, the 2004 TOYOTA COROLLA MATRIX has 5 recall(s). The most common affected component is AIR BAGS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 TOYOTA COROLLA MATRIX?
The most-complained component for the 2004 TOYOTA COROLLA MATRIX is AIR BAGS with 20 complaints. Other frequently reported areas include SEAT BELTS and STRUCTURE:BODY.
Is the 2004 TOYOTA COROLLA MATRIX safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.