Total Complaints
4 filings
TOYOTA COROLLA HATCHBACK · model year
2020 TOYOTA COROLLA HATCHBACK
4 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020TOYOTACOROLLA HATCHBACK carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 COROLLA HATCHBACK is structure:body with 1 filings, followed by air bags (1) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2020 COROLLA HATCHBACK, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| STRUCTURE:BODY | 1 |
| AIR BAGS | 1 |
| ELECTRICAL SYSTEM | 1 |
| SEAT BELTS | 1 |
Recalls (2)
19V24400027/03/2019
EQUIPMENT:OTHER:LABELS
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply
20V20500008/04/2020
EXTERIOR LIGHTING:BACK UP LIGHTS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Corolla Hatchback vehicles. A rear hatch wire harness connector may have been damaged during assembly, which may cause the back-up lights to fail.
Recent Complaints
20251104AIR BAGS
When I start the car it informs me that my seat belt is not being worn. Even though it is. Then a message appears on my dash that says "Srs airbag system malfunction visit your dealer" My family's safety is at risk if ever involved in a accident with no airbag deployment.
20251104ELECTRICAL SYSTEM
When I start the car it informs me that my seat belt is not being worn. Even though it is. Then a message appears on my dash that says "Srs airbag system malfunction visit your dealer" My family's safety is at risk if ever involved in a accident with no airbag deployment.
20251104SEAT BELTS
When I start the car it informs me that my seat belt is not being worn. Even though it is. Then a message appears on my dash that says "Srs airbag system malfunction visit your dealer" My family's safety is at risk if ever involved in a accident with no airbag deployment.
20190716STRUCTURE:BODY
FIRST DAY AFTER I GOT THE CAR COMING OUT OF MY DRIVEWAY FRONT OF THE CAR SCRAPED THE GROUND AND THE FRONT FENDER POPPED OFF THE CAR. THIS FENDER IS PLASTIC AND WAS ATTACHED TO THE CAR WITH PLASTIC FASTENERS. IT IS A FLOWINGLY PUT TOGETHER PIECE OF JUNK. THIS IS A SAFETY ISSUE SINCE FENDER WOULD COME OFF AND HIT THE CAR BEHIND YOU WHENEVER THIS CAR HITS A SLIGHT BUMP ON A HIGHWAY. THIS IS A DESIGN DEFECT SINCE DURING THE 46 YEARS I LIVED IN THE SAME HOME AND OWNED MANY CARS INCLUDING 2 TOYOTA CAMRY, VW RABBIT, MUSTANG, PORSCHE, MERCURY SABLE , 2 CADILLACS, 3 BUICKS AND I HAD NO PROBLEM OF ANY OF THESE CARS SCOPING GROUND AND LOOSING A FENDER. I RETURNED CAR TO THE DEALER, DAYTON TOYOTA ON 6/28/19 WITH A FINANCIAL LOSS OF $2772.84. BANNING OF THIS COROLLA FROM THE ROADS WILL SAVE NUMEROUS LIVES. PLEASE ACT PROMPTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR
Mileage: 20
Compare 2020TOYOTACOROLLA HATCHBACK to Similar Vehicles
NHTSA Investigations 1 Open
Frequently Asked Questions
How many complaints does the 2020 TOYOTA COROLLA HATCHBACK have?▼
The 2020 TOYOTA COROLLA HATCHBACK has 4 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2020 TOYOTA COROLLA HATCHBACK?▼
Yes, the 2020 TOYOTA COROLLA HATCHBACK has 2 recall(s). The most common affected component is EQUIPMENT:OTHER:LABELS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 TOYOTA COROLLA HATCHBACK?▼
The most-complained component for the 2020 TOYOTA COROLLA HATCHBACK is STRUCTURE:BODY with 1 complaints. Other frequently reported areas include AIR BAGS and ELECTRICAL SYSTEM.
Is the 2020 TOYOTA COROLLA HATCHBACK safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.