TOYOTA COROLLA CROSS · model year

2024 TOYOTA COROLLA CROSS

51 NHTSA complaints, 11 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2024TOYOTACOROLLA CROSS carries 51 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 1 fire, 7 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 4/5 front crash, 5/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 COROLLA CROSS is unknown or other with 8 filings, followed by electrical system (7) and service brakes (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 51 investigation files overlapping the 2024 COROLLA CROSS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

51
Complaints
11
Crashes
1
Fires
7
Injuries
0
Deaths

Total Complaints

51 filings

Crashes Reported

11 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: 4/5 · Side: 5/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER8
ELECTRICAL SYSTEM7
SERVICE BRAKES6
EXTERIOR LIGHTING5
ENGINE4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
STRUCTURE:BODY3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
POWER TRAIN2
FORWARD COLLISION AVOIDANCE: WARNINGS2
LANE DEPARTURE: ASSIST1
LANE DEPARTURE: WARNING1
VISIBILITY:WINDSHIELD1
STRUCTURE:BODY:HATCHBACK/LIFTGATE1
VEHICLE SPEED CONTROL1

Recent Complaints

20260213ELECTRICAL SYSTEM

My 2024 toyota corolla xse hybrid had died 3 times because the 12 volt battery is no good. The battery has been replaced with the same type of 12 volt battery 2 times and the car still died. the car becomes inoperable. Hybrid cars, particularly Toyota, are experiencing significant 12-volt battery failures due to parasitic drain, leading to premature battery death. Affected models include the Toyota Corolla. The issue, often linked to faulty software, can cause the car to become completely inoperable. Commonly Reported Models with 12V Battery Issues: Toyota Corolla: Multiple reports of 12V battery issues, especially in, but not limited to, colder climates.

20260106ELECTRICAL SYSTEM

During start atempt, car could not find the key fob even in front of the start button. Car would not start and I was in a unknown area where there are multiple safety concerns and hazards to driver and passenger.

20260106ENGINE

During start atempt, car could not find the key fob even in front of the start button. Car would not start and I was in a unknown area where there are multiple safety concerns and hazards to driver and passenger.

20251231UNKNOWN OR OTHER

The car started alarming and cannot detect the key fob. I got stock for 15 minutes.

20251231ENGINE

The car started alarming and cannot detect the key fob. I got stock for 15 minutes.

20251106UNKNOWN OR OTHER

The vehicle’s multimedia screen intermittently displays a message prompting to “enter 6-digit PIN.” This message frame appears randomly and covers the center of the screen, including while the vehicle is in motion. When this occurs, the navigation display becomes blocked, creating a potential safety hazard as the driver’s view of navigation instructions is obstructed. To clear the message, the driver must manually press the “X” icon and then reselect the map display. This action requires driver attention and physical interaction with the screen while driving, increasing the risk of distraction and compromising safe vehicle operation. The issue occurs unpredictably—sometimes after several days, sometimes within minutes, or even immediately after pressing X to close the message. This recurring behavior significantly limits the use of navigation and other vehicle functions, effectively impairing normal and safe vehicle operation. Toyota dealer advised contacting the Brand

20250714UNKNOWN OR OTHER

Winshell Crak close To where cámara no sign of anything that hit the window talk to Toyota they no is not part of of guaranty I replaced the window but it looks like this is e defect of the window or stress from the camara Mounting

20250702FORWARD COLLISION AVOIDANCE: WARNINGS

On July 2, 2025, while driving at approximately 8:35 PM my 2024 Toyota Corolla Cross suddenly and unexpectedly came to a complete stop. The vehicle's Pre-Collision System (PCS) activated without any obstacle, pedestrian, or vehicle in front of me. I was decelerating at about 15–20 mph in clear weather and road conditions. The abrupt stop was extremely dangerous and could have caused a serious rear-end collision had another car been behind me. This created a significant safety risk to me and to others. I had already completed the Toyota recall related to the pre-collision/braking system weeks prior. Despite this, the malfunction still occurred. The issue has not yet been confirmed or reproduced by a dealer, but I have contacted Toyota and scheduled a full inspection. The vehicle is available for inspection upon request. There were no warning lamps, messages, or error alerts before the incident. The car simply braked suddenly without warning. Out of fear for my safety, I have since

20250702FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On July 2, 2025, while driving at approximately 8:35 PM my 2024 Toyota Corolla Cross suddenly and unexpectedly came to a complete stop. The vehicle's Pre-Collision System (PCS) activated without any obstacle, pedestrian, or vehicle in front of me. I was decelerating at about 15–20 mph in clear weather and road conditions. The abrupt stop was extremely dangerous and could have caused a serious rear-end collision had another car been behind me. This created a significant safety risk to me and to others. I had already completed the Toyota recall related to the pre-collision/braking system weeks prior. Despite this, the malfunction still occurred. The issue has not yet been confirmed or reproduced by a dealer, but I have contacted Toyota and scheduled a full inspection. The vehicle is available for inspection upon request. There were no warning lamps, messages, or error alerts before the incident. The car simply braked suddenly without warning. Out of fear for my safety, I have since

20250623SERVICE BRAKES

January of 2025 the vehicle was put in drive and the vehicle shut down. "Power steering low egine stopped" message appeared. I Put the vehicle in park and started the car back up. I took it to the dealership. The battery was low they charged it and released it back. The vehicle was brought back shortly after that due to the vehicle being put in park and shutting down displaying the same "low power steering. Egine stopped" message. Along with "EPB stopped Incompletely". Brought it back in and the battery was low and they replaced it. A few months later the vehicle was brought in due to multiple braking events either when pulling forward with no acceleration (nothing was around the vehicle) or putting the vehicle into reverse with no acceleration (nothing behind the vehicle). During these events the car made a loud grinding sound and displayed BRAKE across the dash. The 3rd time at the dealership was due to the car shutting down when put into park and braking when reversing out of a park

20250623ELECTRICAL SYSTEM

January of 2025 the vehicle was put in drive and the vehicle shut down. "Power steering low egine stopped" message appeared. I Put the vehicle in park and started the car back up. I took it to the dealership. The battery was low they charged it and released it back. The vehicle was brought back shortly after that due to the vehicle being put in park and shutting down displaying the same "low power steering. Egine stopped" message. Along with "EPB stopped Incompletely". Brought it back in and the battery was low and they replaced it. A few months later the vehicle was brought in due to multiple braking events either when pulling forward with no acceleration (nothing was around the vehicle) or putting the vehicle into reverse with no acceleration (nothing behind the vehicle). During these events the car made a loud grinding sound and displayed BRAKE across the dash. The 3rd time at the dealership was due to the car shutting down when put into park and braking when reversing out of a park

20250623FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

January of 2025 the vehicle was put in drive and the vehicle shut down. "Power steering low egine stopped" message appeared. I Put the vehicle in park and started the car back up. I took it to the dealership. The battery was low they charged it and released it back. The vehicle was brought back shortly after that due to the vehicle being put in park and shutting down displaying the same "low power steering. Egine stopped" message. Along with "EPB stopped Incompletely". Brought it back in and the battery was low and they replaced it. A few months later the vehicle was brought in due to multiple braking events either when pulling forward with no acceleration (nothing was around the vehicle) or putting the vehicle into reverse with no acceleration (nothing behind the vehicle). During these events the car made a loud grinding sound and displayed BRAKE across the dash. The 3rd time at the dealership was due to the car shutting down when put into park and braking when reversing out of a park

20250609CrashAIR BAGS

On [XXX], at the intersection of [XXX] and [XXX] in Los Angeles, [XXX] was operating the subject vehicle when it was involved in a hit-and-run that resulted in a secondary collision with multiple vehicles. Photos (attached) document the significant impact. Emergency responders were required to extricate [XXX]from the vehicle, during which they informed her that the airbags failed to deploy—a fact also documented in the official LAPD report. The failure of the airbag system represents a significant and dangerous malfunction of the vehicle’s safety features. This is particularly troubling in light of Toyota’s recent recall, which affects more than 400,000 vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250609CrashBACK OVER PREVENTION: WARNINGS

On [XXX], at the intersection of [XXX] and [XXX] in Los Angeles, [XXX] was operating the subject vehicle when it was involved in a hit-and-run that resulted in a secondary collision with multiple vehicles. Photos (attached) document the significant impact. Emergency responders were required to extricate [XXX]from the vehicle, during which they informed her that the airbags failed to deploy—a fact also documented in the official LAPD report. The failure of the airbag system represents a significant and dangerous malfunction of the vehicle’s safety features. This is particularly troubling in light of Toyota’s recent recall, which affects more than 400,000 vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250609CrashSEAT BELTS

On [XXX], at the intersection of [XXX] and [XXX] in Los Angeles, [XXX] was operating the subject vehicle when it was involved in a hit-and-run that resulted in a secondary collision with multiple vehicles. Photos (attached) document the significant impact. Emergency responders were required to extricate [XXX]from the vehicle, during which they informed her that the airbags failed to deploy—a fact also documented in the official LAPD report. The failure of the airbag system represents a significant and dangerous malfunction of the vehicle’s safety features. This is particularly troubling in light of Toyota’s recent recall, which affects more than 400,000 vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250414UNKNOWN OR OTHER

Roof rail attach to the vehicle is appears to be loose. Can cause a safety hazard if it rips off vehicle while driving on the highway

20250303CrashUNKNOWN OR OTHER

On January 10, 2025, I was driving my 2024 Toyota Corolla Cross and entered a parking lot to park. I started a three-point turn to park head-in and was slowly turning the steering wheel to the right. I was about to switch from the accelerator to the brake when the car suddenly accelerated rapidly. It felt like the front of the car lifted, and I lost control, colliding with a parked car to the left of the space. The distance between the two cars was about 5 feet, and the sudden acceleration lasted only 1-2 seconds. My car has a proximity warning and automatic emergency braking system, (Pre-Collision System) but neither activated, and the airbags did not deploy. My husband, in the passenger seat, heard a loud engine noise when the car surge forward unexpectedly. After the crash, I parked the car, checked for any objects near the pedals but found nothing. The other car had rear bumper damage, and mine had significant front-right damage, including a severely worn tire. I reported the inci

20250303CrashFORWARD COLLISION AVOIDANCE: WARNINGS

On January 10, 2025, I was driving my 2024 Toyota Corolla Cross and entered a parking lot to park. I started a three-point turn to park head-in and was slowly turning the steering wheel to the right. I was about to switch from the accelerator to the brake when the car suddenly accelerated rapidly. It felt like the front of the car lifted, and I lost control, colliding with a parked car to the left of the space. The distance between the two cars was about 5 feet, and the sudden acceleration lasted only 1-2 seconds. My car has a proximity warning and automatic emergency braking system, (Pre-Collision System) but neither activated, and the airbags did not deploy. My husband, in the passenger seat, heard a loud engine noise when the car surge forward unexpectedly. After the crash, I parked the car, checked for any objects near the pedals but found nothing. The other car had rear bumper damage, and mine had significant front-right damage, including a severely worn tire. I reported the inci

20250303CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On January 10, 2025, I was driving my 2024 Toyota Corolla Cross and entered a parking lot to park. I started a three-point turn to park head-in and was slowly turning the steering wheel to the right. I was about to switch from the accelerator to the brake when the car suddenly accelerated rapidly. It felt like the front of the car lifted, and I lost control, colliding with a parked car to the left of the space. The distance between the two cars was about 5 feet, and the sudden acceleration lasted only 1-2 seconds. My car has a proximity warning and automatic emergency braking system, (Pre-Collision System) but neither activated, and the airbags did not deploy. My husband, in the passenger seat, heard a loud engine noise when the car surge forward unexpectedly. After the crash, I parked the car, checked for any objects near the pedals but found nothing. The other car had rear bumper damage, and mine had significant front-right damage, including a severely worn tire. I reported the inci

20250113CrashSERVICE BRAKES

Brakes were malfunctioning and did not work. I was traveling South of Hwy 99 in the middle lane and noticed the vehicles in front of me were slowing down and braking. I attempted to applied the brakes but it was not working. I swerved to the left to avoid a collision with the vehicles in front of me. As I swerved to the left onto the fast lane, I hit the vehicle in that lane. Myself, along with the 3 passengers were transported to the hospital. The vehicle is towed and has not been inspected by the insurance company. Police was called to the scene. There are no recalls that I know of on brakes for my vehicle.

Compare 2024TOYOTACOROLLA CROSS to Similar Vehicles

NHTSA Investigations 1 Open

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Frequently Asked Questions

How many complaints does the 2024 TOYOTA COROLLA CROSS have?
The 2024 TOYOTA COROLLA CROSS has 51 NHTSA complaints, 11 crashes, 1 fires, 7 injuries, and 0 deaths reported.
What is the safety rating for the 2024 TOYOTA COROLLA CROSS?
The 2024 TOYOTA COROLLA CROSS received an overall NHTSA safety rating of Not Rated/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of Not Rated/5.
What are the most common problems with the 2024 TOYOTA COROLLA CROSS?
The most-complained component for the 2024 TOYOTA COROLLA CROSS is UNKNOWN OR OTHER with 8 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and SERVICE BRAKES.
Is the 2024 TOYOTA COROLLA CROSS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 TOYOTA COROLLA CROSS has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.