2023 TOYOTA COROLLA CROSS
333 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 99 |
| ELECTRICAL SYSTEM | 64 |
| STEERING | 43 |
| VISIBILITY/WIPER | 24 |
| UNKNOWN OR OTHER | 23 |
| EXTERIOR LIGHTING | 13 |
| POWER TRAIN | 11 |
| AIR BAGS | 10 |
| SERVICE BRAKES | 9 |
| FUEL/PROPULSION SYSTEM | 5 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 5 |
| LANE DEPARTURE: ASSIST | 3 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 2 |
| LANE DEPARTURE: WARNING | 2 |
Recalls (4)
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply wi
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.
AIR BAGS:FRONTAL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air ba
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the
Recent Complaints
The contact owns a 2023 Toyota Corolla Cross. The contact stated that while operating the vehicle, the messages "System Malfunction - Contact Dealer" and "Secondary Collision Brake System Malfunction" were displayed. The contact stated that the messages were not displayed while starting the vehicle, but later were displayed while driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure, and the codes were cleared. Shortly after retrieving the vehic
Mileage: 2,800
I noticed that the police report does not mention or investigate the issue of the carâs airbags. This was a major accident, and the vehicle was completely totaledâyet not a single airbag deployed. I would like to know what action your department can take to address the sale of such vehicles in our country, and who will be held responsible when airbags fail to operate in serious accidents. I have great respect for the police departmentâlike the military, it is one of the most disciplined a
SAFETY HAZARD! TAILLIGHTS ARE POORLY DESIGNED: NOT CLEARLY VISABLE AT NIGHT(BAD WEATHER) FOR THE VEHICLES BEHIND. I WAS ALMOST REARENDED AT NIGHT BECAUSE OF THIS; AS THE PERSON BEHIND ME, TOLD ME. THEY NEED TO BE ON THE BACK OF VEHICLE FOR PROPER VISUALIZATION FOR VEHICLE BEHIND. YOU CAN ONLY SEE THE BACK TAILIGHTS AT NIGHT IF YOUR ON THE SIDE OF THE VEHICLE. THAT IS A DANGEROUS SITUATION FOR MOTORISTS.
Colant bypass valve
I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500.00 Early July 2025, I started the vehicle, and unexpectedly, multiple lights emerged on the dashboard screen per below, Exhibit 1 - Check Engine - Visit your dealer Exhibit 2 -Drive Start Control Malfunction - Visit your dealer Exhibit 3 - Parking Brake Malfunction Exhibit 4 - Secondary Collision - Brake System Malfunction Exhibit 5- Parking System Malfunction The vehicle
I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500.00 Early July 2025, I started the vehicle, and unexpectedly, multiple lights emerged on the dashboard screen per below, Exhibit 1 - Check Engine - Visit your dealer Exhibit 2 -Drive Start Control Malfunction - Visit your dealer Exhibit 3 - Parking Brake Malfunction Exhibit 4 - Secondary Collision - Brake System Malfunction Exhibit 5- Parking System Malfunction The vehicle
I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500.00 Early July 2025, I started the vehicle, and unexpectedly, multiple lights emerged on the dashboard screen per below, Exhibit 1 - Check Engine - Visit your dealer Exhibit 2 -Drive Start Control Malfunction - Visit your dealer Exhibit 3 - Parking Brake Malfunction Exhibit 4 - Secondary Collision - Brake System Malfunction Exhibit 5- Parking System Malfunction The vehicle
ATTACHMENTS OF PICTURES FOR COMPLAINT NUMBER 11688637. [XXX] [XXX] . 2023 Toyota Corolla Cross The scanned pictures shows all the warning lights displayed on my vehicle. A NEW COMPUTER WAS INSTALLED YET IT CONTINUES TO REFLECT THESE LIGHTS. A NEW SWITCH ASSY, HOSE VENTILATOR, VALVE ASY, OI AND COMPUTER ASSEMBLY. CURRENTLY THE DEALER ORDERED INJECTOR SET, ALONG WITH SWITCH, PUSH. HONESTLY, THE PROBLEM CANNOT BE FOUND, PARTS WILL BE ORDERED CONTINUOSLY. THE DANGER WAS WHEN THE ENTIRE DASH B
ATTACHMENTS OF PICTURES FOR COMPLAINT NUMBER 11688637. [XXX] [XXX] . 2023 Toyota Corolla Cross The scanned pictures shows all the warning lights displayed on my vehicle. A NEW COMPUTER WAS INSTALLED YET IT CONTINUES TO REFLECT THESE LIGHTS. A NEW SWITCH ASSY, HOSE VENTILATOR, VALVE ASY, OI AND COMPUTER ASSEMBLY. CURRENTLY THE DEALER ORDERED INJECTOR SET, ALONG WITH SWITCH, PUSH. HONESTLY, THE PROBLEM CANNOT BE FOUND, PARTS WILL BE ORDERED CONTINUOSLY. THE DANGER WAS WHEN THE ENTIRE DASH B
ATTACHMENTS OF PICTURES FOR COMPLAINT NUMBER 11688637. [XXX] [XXX] . 2023 Toyota Corolla Cross The scanned pictures shows all the warning lights displayed on my vehicle. A NEW COMPUTER WAS INSTALLED YET IT CONTINUES TO REFLECT THESE LIGHTS. A NEW SWITCH ASSY, HOSE VENTILATOR, VALVE ASY, OI AND COMPUTER ASSEMBLY. CURRENTLY THE DEALER ORDERED INJECTOR SET, ALONG WITH SWITCH, PUSH. HONESTLY, THE PROBLEM CANNOT BE FOUND, PARTS WILL BE ORDERED CONTINUOSLY. THE DANGER WAS WHEN THE ENTIRE DASH B
See attached document for complaint.
See attached document for complaint.
See attached document for complaint.
The contact owns a 2023 Toyota Corolla Cross. The contact stated that while driving 68 MPH, there was an abnormal sound like a gunshot coming from the sunroof. The contact stated there was a huge hole formed in the middle of the sunroof, and air was rushing into the vehicle. The contact discovered a large piece of glass behind her right ear; however, the contact was not injured because of the failure. The contact pulled over at the next rest stop and cleaned out the vehicle. Upon inspecting the
Mileage: 12,000
On [XXX], at approximately [XXX], I was involved in a major collision in Northridge, California, while driving my 2023 Toyota [Model], VIN: [XXX] . While making a left turn from [XXX] to [XXX], my vehicle was struck on the driverâs side/front area. I was wearing my seatbelt. Despite the severity of the impact and heavy vehicle damage, the airbags failed to deploy. Component/System Failed: Airbag system (sensors and/or deployment mechanism). Vehicle is available for inspection upon request. S
On [XXX], and again on [XXX], vehicle began beeping while driving on the freeway and flashing the following warning messages: 1) 12-Volt Battery Charging - System Malfunction - Stop in a Safe Place - See Owner's Manual 2) AWD System Malfunction - 2WD Mode Engaged - Visit your Dealer 3) Voltage Abnormality - Steering Power Low - Visit Your Dealer Vehicle shut down and lost power steering while driving on the freeway. My safety was put at risk as I could not easily pull my car over to a safe pla
On [XXX], and again on [XXX], vehicle began beeping while driving on the freeway and flashing the following warning messages: 1) 12-Volt Battery Charging - System Malfunction - Stop in a Safe Place - See Owner's Manual 2) AWD System Malfunction - 2WD Mode Engaged - Visit your Dealer 3) Voltage Abnormality - Steering Power Low - Visit Your Dealer Vehicle shut down and lost power steering while driving on the freeway. My safety was put at risk as I could not easily pull my car over to a safe pla
On [XXX], and again on [XXX], vehicle began beeping while driving on the freeway and flashing the following warning messages: 1) 12-Volt Battery Charging - System Malfunction - Stop in a Safe Place - See Owner's Manual 2) AWD System Malfunction - 2WD Mode Engaged - Visit your Dealer 3) Voltage Abnormality - Steering Power Low - Visit Your Dealer Vehicle shut down and lost power steering while driving on the freeway. My safety was put at risk as I could not easily pull my car over to a safe pla
I was driving on I-290 toward Chicago when traffic began to slow. I also began slowing down when I was suddenly rear-ended by the vehicle behind me at a high speed. My car sustained significant rear-end damage, including a crushed bumper and a detached exhaust pipe that was dragging on the ground. The other vehicle involved was totaled. Police arrived on the scene and determined the other driver was at fault. While waiting for the tow truck, multiple tow personnel commented that, based on the se
While driving at a moderate speed (june 7, 2025), multiple critical systems of the vehicle suddenly failed. Both dashboard screens (driver and center display) went black, and numerous warning lights appeared afterward, including oil pressure, engine, lane departure, tire pressure, and airbag (SRS) system malfunction. The vehicle accelerated involuntarily, the brakes did not respond, the steering became stiff, and the airbags failed to deploy upon impact with concrete and metal highway barriers.