Total Complaints
9 filings
TOYOTA CAMRY HYBRID · model year
2020 TOYOTA CAMRY HYBRID
9 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2020TOYOTACAMRY HYBRID carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 CAMRY HYBRID is air bags with 8 filings, followed by seat belts (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2020 CAMRY HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
9
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 5.0 ★
- Side Crash 5.0 ★
- Rollover 5.0 ★
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 5/5
· Side: 5/5
· Rollover: 5/5
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 8 |
| SEAT BELTS | 1 |
Recalls (2)
23V86500020/12/2023
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir
20V06400006/02/2020
ENGINE AND ENGINE COOLING
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to l
Recent Complaints
20250811AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been in contact with the dealer for over a year and was informed that the parts needed to complete the recall were not yet available. The contact attempted to call the manufacturer, but messages were never returned. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
20250807AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
20250725AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250723AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250130AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20241120AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20240930AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20240911AIR BAGS
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
20230310SEAT BELTS
The contact owns a 2020 Toyota Camry Hybrid. The contact stated that the driverâs side front seat belt failed to latch and lock into the belt buckle. The contact took the vehicle to the dealer who stated that the seat belt buckle assembly needed to be replaced. The vehicle had not been repaired. The passengerâs side seat buckle also started to fail to latch and lock into the buckle as needed. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.
Mileage: 115,000
Compare 2020TOYOTACAMRY HYBRID to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2020 TOYOTA CAMRY HYBRID have?▼
The 2020 TOYOTA CAMRY HYBRID has 9 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2020 TOYOTA CAMRY HYBRID?▼
The 2020 TOYOTA CAMRY HYBRID received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2020 TOYOTA CAMRY HYBRID?▼
Yes, the 2020 TOYOTA CAMRY HYBRID has 2 recall(s). The most common affected component is AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 TOYOTA CAMRY HYBRID?▼
The most-complained component for the 2020 TOYOTA CAMRY HYBRID is AIR BAGS with 8 complaints. Other frequently reported areas include SEAT BELTS.
Is the 2020 TOYOTA CAMRY HYBRID safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 TOYOTA CAMRY HYBRID has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.