2011 TOYOTA CAMRY HYBRID

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model y

EQUIPMENT:OTHER:LABELS

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-20

The contact owns a 2011 Toyota Camry Hybrid. The contact stated while driving 25 MPH, the ABS, vehicle stability control, brakes, and TPMS warning lights illuminated. The contact merged over to the side of the road and opened the Owner’s manual. The contact read that due to the warning lights being illuminated, the vehicle should not be driven. The contact drove the vehicle to the dealer, where the vehicle was diagnosed with, TPMS battery replacement, a leak inside of the accumulator, and a fractured actuator assembly failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 80,417.

Mileage: 80,417

The contact owns a 2011 Toyota Camry Hybrid. The contact stated while driving 25 MPH, the ABS, vehicle stability control, brakes, and TPMS warning lights illuminated. The contact merged over to the side of the road and opened the Owner’s manual. The contact read that due to the warning lights being illuminated, the vehicle should not be driven. The contact drove the vehicle to the dealer, where the vehicle was diagnosed with, TPMS battery replacement, a leak inside of the accumulator, and a fractured actuator assembly failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 80,417.

Mileage: 80,417

THE SUPPLIED JACK DOES NOT RAISE VEHICLE HIGH ENOUGH WHEN USED ON PAVEMENT AS INSTRUCTED BY MANUAL. DASH MOBILE DIRECTION GIVES UNSAFE DIRECTIONS AND THE WRONG WAY ON A ONE WAY STREET.

THE SUPPLIED JACK DOES NOT RAISE VEHICLE HIGH ENOUGH WHEN USED ON PAVEMENT AS INSTRUCTED BY MANUAL. DASH MOBILE DIRECTION GIVES UNSAFE DIRECTIONS AND THE WRONG WAY ON A ONE WAY STREET.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD DROP DOWN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE HAD TO MANUALLY HOLD UP THE SUN VISOR WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE CAUSED HIS VISION TO BE OBSTRUCTED WHILE DRIVING. MODESTO TOYOTA (4513 MCHENRY AVE, MODESTO, CA 95356, (209) 529-2933) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC TEST BUT DECLINED TO DO SO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,100.

Mileage: 98,100

1

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. IN ORDER, TO STOP THE VEHICLE THE EMERGENCY BRAKE PEDAL HAD TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO AUTONATION ARAPAHOE (10531 E ARAPAHOE RD, CENTENNIAL, CO 80112, 303-578-6111) WHO DIAGNOSED THE VEHICLE AND STATED THAT MULTIPLE FUNCTIONS OF THE BRAKE SYSTEM HAD FAILED BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF AN EXTENDED WARRANTY FOR THE VEHICLE, BUT THE CONTACT STATED THAT DO NOT COVER THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

HI THE PROBLEM IS WITH THE DRIVER SIDE ARM REST WHICH IS CRACKED BECAUSE OF CHEAP PLASTIC AND IT FLEXING I THINK ITS DANGEROUS BECAUSE WHILE YOU DRIVING FOR LONG HOURS AND YOU NEED TO REST YOUR ARM ITS NOT RELAYABLE YOUR ARM DIPS IN THE HOLE INSTEAD OF COMFORT I HOPE IT EXPLAINS RITE

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE CRUISE CONTROL FAILED TO DISENGAGE. THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A GUARDRAIL WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. A POLICE REPORT WAS NOT FILED AND NO INJURES WERE SUSTAINED. THE CONTACT CALLED DARCARS TOYOTA SILVER SPRING AT 301-622-0300 (LOCATED AT 12210 CHERRY HILL RD, SILVER SPRING, MD 20904) AND WAS INFORMED THAT THE DEALER HAD RECENTLY COMPLETED REPAIRS ON THE CRUISE CONTROL SYSTEM. THE TECHNICIAN ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE EVENT DATA RECORDER NEEDED TO BE INSPECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,785.

Mileage: 124,785

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DASHBOARD MELTED AND WAS STICKY, WHICH MADE IT VERY DIFFICULT TO CLEAN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA AND PROVIDED CASE NUMBER: 1705190412. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

BRAKE ACTUATOR COMES ON OFTEN AND LOUDLY. THE DEALERSHIP WILL NOT REPLACE UNTIL IT FAILS. THE SERVICE MANAGERS RESPONSE IS: YES WE HAVE CONFIRMED IT IS STARTING TO FAIL YES WE HAVE CONFIRMED IT IS LOUDER THAN NORMAL YES, IF IT FAILS WHILE DRIVING YOU WILL LOSE POWER BRAKING AND YOUR ANTI-LOCK BRAKES. YES, I WOULD DEFINITELY SAY THAT IT WILL FAIL WITHIN THE EXTENDED WARRANTY PERIOD OF 4 MORE YEARS OR 150,000 MILES. BUT NO, WE WILL NOT REPLACE IT UNDER EITHER THE WARRANTY PROGRAM OR THE $2,200 BUMPER TO BUMPER EXTENDED WARRANTY PURCHASED FROM TOYOTA DIRECTLY. IT MAKES NO SENSE TO ME THAT THEY CAN CONFIRM A PART IS FAILING, IT CONTROLS BRAKING, AND YET THEY REFUSE TO REPLACE IT.

Mileage: 75,000

WHILE DRIVING THE CAR, THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND THE CAR LOST POWER. THE CAR HAD VERY LITTLE POWER AND JUST CREPT AT A VERY LOW RATE. STEPPING ON THE THROTTLE PEDAL DID NOT DO ANY GOOD. IF WE WERE IN TRAFFIC WE WOULD HAVE BEEN IN A DANGEROUS SAFETY SITUATION. WE HAD THE CAR TOWED TO A DEALER AND ARE WAITING FOR AN ASSESSMENT. WE HAVE SEEN ON TOYOTA NATION THAT THIS IS NOT AN ISOLATED CASE. WHY HASN'T A RECALL OR AN ALERT BEEN ISSUED FOR THIS SITUATION. IT IS VERY SIMILAR TO THE IGNITION KEY PROBLEM WHERE THE ENGINE IS INADVERTENTLY SHUT-OFF. WE HAVE BEEN LUCKY THAT THIS HAPPENED CLOSE TO OUR RESIDENCE. IF MY WIFE HAD BEEN DRIVING WITH OUR GRANDCHILDREN IN THE CAR, WHO KNOWS WHAT WOULD HAVE HAPPENED. THIS IS A SERIOUS SAFETY CONDITION THAT MUST BE ADDRESSED BY TOYOTA. AT THE TOYOTA DEALER, WE COULD NOT DUPLICATE THE "CHECK HYBRID SYSTEM" CONDITION AND WE ARE NOT COMFORTABLE ABOUT DRIVING THIS CAR IF TOYOTA CAN NOT ASSESS AND FIX THIS UNSAFE CONDITION.

Mileage: 808,865

WHILE DRIVING THE CAR, THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND THE CAR LOST POWER. THE CAR HAD VERY LITTLE POWER AND JUST CREPT AT A VERY LOW RATE. STEPPING ON THE THROTTLE PEDAL DID NOT DO ANY GOOD. IF WE WERE IN TRAFFIC WE WOULD HAVE BEEN IN A DANGEROUS SAFETY SITUATION. WE HAD THE CAR TOWED TO A DEALER AND ARE WAITING FOR AN ASSESSMENT. WE HAVE SEEN ON TOYOTA NATION THAT THIS IS NOT AN ISOLATED CASE. WHY HASN'T A RECALL OR AN ALERT BEEN ISSUED FOR THIS SITUATION. IT IS VERY SIMILAR TO THE IGNITION KEY PROBLEM WHERE THE ENGINE IS INADVERTENTLY SHUT-OFF. WE HAVE BEEN LUCKY THAT THIS HAPPENED CLOSE TO OUR RESIDENCE. IF MY WIFE HAD BEEN DRIVING WITH OUR GRANDCHILDREN IN THE CAR, WHO KNOWS WHAT WOULD HAVE HAPPENED. THIS IS A SERIOUS SAFETY CONDITION THAT MUST BE ADDRESSED BY TOYOTA. AT THE TOYOTA DEALER, WE COULD NOT DUPLICATE THE "CHECK HYBRID SYSTEM" CONDITION AND WE ARE NOT COMFORTABLE ABOUT DRIVING THIS CAR IF TOYOTA CAN NOT ASSESS AND FIX THIS UNSAFE CONDITION.

Mileage: 808,865

I DROVE TO WORK IN THE MORNING WITH NO WARNING LIGHTS ON THE CAR AND IT OPERATED FINE. AFTER LEAVING WORK FOR THE DAY, I PULLED OUT OF THE PARKING LOT ON TO THE MAIN ROAD AND THEN THE BRAKE LIGHT, MASTER FAILURE LIGHT, ABS LIGHT AND ANOTHER LIGHT LIT UP ON THE DASH AND I PUSHED THE BRAKE TO STOP THE VEHICLE TO FIGURE OUT WHAT WAS GOING ON AND THE BRAKE DID NOT STOP THE CAR, SO I PUSH THE BRAKE AS HARD AS I COULD TO GET IT TO STOP AND IT STUTTERED ABOUT 10 TIMES BEFORE COMING TO A COMPLETE STOP. I THEN CALLED A TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP BECAUSE IT WAS NOT SAFE TO DRIVE WITHOUT THE BRAKES. THE CAR IS STILL BEING DIAGNOSED AT THEY DEALERSHIP.

Mileage: 33,000

ON APPROXIMATELY JULY 19, 2016, I WAS DRIVING WESTBOUND AT 60 MPH IN HEAVY TRAFFIC ON I-85 DURING THE EARLY EVENING IN DURHAM, NC. THE SUN WAS LOW IN THE SKY AND I PULLED THE DRIVER SIDE SUN VISOR DOWN TO SHIELD MY EYES FROM THE SUN'S GLARE. THE NEXT THING I KNEW WAS THAT THE SUN VISOR WAS IN MY HAND AND I WAS STRUGGLING TO SEE THE VEHICLE AHEAD OF ME SO THAT I WOULD NOT HIT IT. I WAS TOTALLY STARTLED NOT ONLY BY THE GLARE OF THE SUN AFTER THE VISOR FAILED, BUT ALSO BY THE FAILURE OF THE VISOR ITSELF. THE VISOR HAD COMPLETELY SEPARATED FROM ITS SUPPORT ARM. I IMMEDIATELY WENT TO THE LOCAL TOYOTA DEALERSHIP AND ORDERED A REPLACEMENT SUN VISOR. WHILE THERE, A SERVICE ADVISOR TOLD ME THAT TOYOTA HAD A RECALL AND EXTENDED WARRANTY ON SOME 2011 CAMRY SUN VISORS. HE OFFERED TO LOOK UP MY CAR TO SEE IF IT WAS ON THE LIST. IT WASN'T, BUT HE SAID THAT CARS ON THE LIST HAD VISORS THAT FAILED IN THE SAME WAY AS MINE HAD. EVEN THOUGH MY CAR WAS NOT ON THE LIST, THE SERVICE ADVISOR RECOM

Mileage: 84,000

DRIVER SIDE SUN VISOR BECAME LOOSE AND DID NOT RETAIN ITS POSITION. IT DROPPED DOWN AND BLOCKED MY VISION CAUSING ME TO VEER OFF THE ROAD. SUN VISOR THEN DETACHED COMPLETELY FROM HINGE. CAT NOW HAS NO WAY TO BLOCK SUN AND I HAVE TO DRIVE ONE HANDED TO BLOCK THE SUN LIGHT.

Mileage: 93,000

THE BRAKES FAILED ON THIS CAR JANUARY 6, 2016, CAUSING ME TO COLLIDE WITH THE REAR END OF A TRUCK WHILE GOING ABOUT FIVE MILES PER HOUR. I WAS IN NORMAL TRAFFIC, ON A CITY STREET, COMING TO A SLOW STOP, AND AS I APPROACHED THE VEHICLE ABOUT 15 FEET IN FRONT OF ME, WAITING IN LINE FOR THE TURN LANE, I DEPRESSED THE BRAKE, WHICH WAS HARD AS A ROCK. HOWEVER, THE CAR WOULD NOT STOP; CONSEQUENTLY, I HIT THE OTHER VEHICLE. I WAS GOING SO SLOW THAT THE AIRBAGS DID NOT DEPLOY. FORTUNATELY NO ONE WAS HURT, ALTHOUGH MY VEHICLE SUSTAINED ABOUT $1200 IN DAMAGE. I BELIEVE THIS PROBLEM WAS CAUSED BY EITHER THE ABS BRAKE ACTUATOR OR THE BRAKE PEDAL STROKE SENSOR. HOWEVER, THE CAR WAS SEEN BY A TOYOTA CORPORATION REPRESENTATIVE WHO STATED IN WRITING THERE IS NOTHING WRONG WITH THE CAR. THIS CAR HAS ALREADY BEEN REPAIRED UNDER A SERVICE CAMPAIGN FOR THE FLUID RESERVOIR FILTER. HOWEVER, THERE IS ALSO A WARRANTY ENHANCEMENT PROGRAM (ZE-1), NUMBER POL14-04, FOR THE BRAKE ACTUATOR ASSEMBLY AND SKID CONTR

Mileage: 39,970

I HAD PULLED INTO A PARKING SPACE, FOOT ON THE BRAKE, AND HAND ON SHIFT TO PUT IN PARK, WHEN SUDDEN ACCELERATION STARTED, AND COULD NOT BE STOPPED BY ME, MY FOOT WAS STILL ON THE BRAKE, THE CAR WAS HEADED TO GO THRU A LABORATORY WINDOW(PEOPLE INSIDE) I PRAYED NOT TO HIT THE BUILDING, THEN MY LEFT HAND TURNED THE STEERING WHEEL FAST TO THE LEFT, MISSED THE LAB, AND HIT THE CORNER OF A WALL.

Mileage: 25,778

THIS IS THE SECOND TIME THE FOG LIGHT HAS BROKEN ON THIS VEHICLE SINCE I BOUGHT IT NEW IN 2011. I BELIEVE THIS IS A VERY COSTLY DESIGN FLAW THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR. REPLACEMENT OF THE FOG LIGHT IS ABOUT $250.00 I WOULD LIKE THIS TO BECOME A RE-CALL ITEM FOR TOYOTA. THANK YOU *TR

Mileage: 59,800

CAR LOST BRAKES WHILE MAKING A RIGHT TURN ON A CITY STREET. ALL THE BRAKE WARNING LIGHTS CAME (ABS, PARKING BRAKE, BRAKE WARNING) ON ALONG WITH THE VEHICLE STABILITY CONTROL WARNING. HAD TO PRESS BRAKES ALL THE WAY AND EVEN THEN THE BRAKING WAS VERY MINIMAL. IT WAS HARD TO BRING THE CAR TO A STOP. INTERMITTENTLY THE STEERING WHEEL ALSO BECAME HARD TO TURN. PULLED TO SIDE, TURNED OFF CAR. STARTED CAR UP AND THE SAME SET OF WARNING LIGHTS REMAINED ON DROVE CAR TO TOYOTA DEALERSHIP WHICH WAS 1 BLOCK AWAY. BRAKING WAS HARD, BUT COULD BRING CAR TO A STOP DEALER SAID BRAKE COMPUTER WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. SAID THERE WAS NO RECALL / WARRANTY COVERAGE FROM TOYOTA ON THIS ISSUE. *TR

Mileage: 38,585