2021 TOYOTA C-HR

38 complaints filed with NHTSA.

38
Complaints
7
Crashes
0
Fires
5
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
POWER TRAIN8
UNKNOWN OR OTHER6
ELECTRICAL SYSTEM5
SEAT BELTS3
AIR BAGS2
FUEL/PROPULSION SYSTEM2
SERVICE BRAKES2
ENGINE2
VEHICLE SPEED CONTROL1
BACK OVER PREVENTION: WARNINGS1
LANE DEPARTURE: ASSIST1
FORWARD COLLISION AVOIDANCE: WARNINGS1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR1
SEATS1

Recalls (1)

22V10700024/02/2022

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.

Recent Complaints

20260219POWER TRAIN

I was told that the bearing was going out in the transmission. Toyota is charging $11,000 to replace it. Seems to be a common occurrence amongst these vehicles.

20260128POWER TRAIN

The transmission all of a sudden started making a whistling noise. Took it to the shop for them to tell me the transmission is bad and needs replaced.

20260105UNKNOWN OR OTHER

Our family vehicle is barely 5 years old with a little over 100k miles driven and is already in need of a transmission. We invested in a Toyota because they are known for being reliable and efficient cars but now are expected to either pay 8-10k or use the C-HR as a paltry down payment of $2k for another car we would once again start paying down. This is not the product or experience we expect especially since the car was properly maintained at every step.

20251229ENGINE

My 2021 CHR, that I purchased in March 2021 with 11 miles on it, started making a noise when driving in December 2025 so I took it in to Street Toyota in Amarillo, TX on 12-27-2025. It was confirmed that the automatic transaxle needed to be replaced and it would cost $15,653.58 to replace. The cost of my car brand new was $21,000.

20251220POWER TRAIN

Electrical failure of the transmission. No inciting incident. Confirmed by the dealership who has done all maintenance on the vehicle. Vehicle suddenly cannot go above 25mph and will not shift gears. Vehicle has approx 60k miles on it.

20251027POWER TRAIN

Bought car December 2024 with 54,557 miles and had it inspected at time of purchase; inspection was fine. Car started making odd noise last week, so I took it in for an oil change and they ran diagnostics and determined it needs the transmission replaced, having 67,764 miles. Mechanic told me this is a "known issue" that Toyota is aware of this and won't recall the affected cars. It's going to cost me $12k to fix. Toyota Canada has already acknowledged there is a problem with the cars.

20251002POWER TRAIN

Transmission went out at 40 thousand miles.this car has been serviced and maintaned as directed. No rough use what so every.

20250903POWER TRAIN

Original owner. Vehicle has internal failure of transaxle at exactly 60,000 miles. All routine services for the life of the car has been completed by a Toyota dealer.

20250623POWER TRAIN

Transmission failure. Required service visits always on time with no indication of any problems. After a noticeable change in the vehicle drive and noise from the engine, the vehicle was immediately brought to the dealer service center for inspection. The dealer confirmed transmission malfunction. The dealer refused to extend the warranty which would cover a good portion of the cost. Instead they suggested full out of pocket replacement or trade and buy. Despite all this, the monthly car payme

20250124ELECTRICAL SYSTEM

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

Mileage: 82,000

20250124ENGINE

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

Mileage: 82,000

20241001UNKNOWN OR OTHER

On 09/12/2024 Ran over a small sharp object in the road and popped the rear drivers side tire and the tire sensor light came on. Two days later on 09/14/2024 we took the car to the dealership and had them change all four tires. We were told the mechanic found a broken off sensor in one of the tires. It was not in the blown out tire, it was in a tire that had no damage to the tire or rim. I talked to the service manager about how the sensor could have broken off the stem in side the tire. He said

20230829CrashAIR BAGS

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound

Mileage: 32,000

20230829CrashSERVICE BRAKES

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound

Mileage: 32,000

20230829CrashSEAT BELTS

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound

Mileage: 32,000

20230823UNKNOWN OR OTHER

For several weeks my car was calling 911 on its own. I took it to the dealer and they originally took a plastic cover off of the Toyota Saftey Connect System. But the car continued to call 911. So I took it back again and they decided to disconnect the system is what I was told. After that for the past 2 weeks the system has been turning off audio and stating there was a connection failure. The dealer said don't worry about that when I contacted them once more. Yesterday evening the car call

20230613CrashFORWARD COLLISION AVOIDANCE

The contact owned a 2021 Toyota C-HR. The contact stated that while driving at 65 MPH, she collided with a deer attempting to cross the freeway. The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed. The vehicle was towed from the scene to a tow yard, where it remained. The contact reported tha

Mileage: 30,000

20230610SERVICE BRAKES

My Chr Toyota 2021 has many issues, seat belt lock I have a pair of scissors just in case, usb don't work correctly, windshield wipers gets stuck right in the middle, brakes noise, back seat rug detaching from the floor, radio, Bluetooth, front seats move forward by it self creating a safety hazard condition, I am afraid of my driver seat move forward and get me against the steering wheel and kill me, etc. I raised a complaint to Toyota Headquarters and they prepared everything for a Lemon Law ,

20230610SEAT BELTS

My Chr Toyota 2021 has many issues, seat belt lock I have a pair of scissors just in case, usb don't work correctly, windshield wipers gets stuck right in the middle, brakes noise, back seat rug detaching from the floor, radio, Bluetooth, front seats move forward by it self creating a safety hazard condition, I am afraid of my driver seat move forward and get me against the steering wheel and kill me, etc. I raised a complaint to Toyota Headquarters and they prepared everything for a Lemon Law ,

20230610SEATS

My Chr Toyota 2021 has many issues, seat belt lock I have a pair of scissors just in case, usb don't work correctly, windshield wipers gets stuck right in the middle, brakes noise, back seat rug detaching from the floor, radio, Bluetooth, front seats move forward by it self creating a safety hazard condition, I am afraid of my driver seat move forward and get me against the steering wheel and kill me, etc. I raised a complaint to Toyota Headquarters and they prepared everything for a Lemon Law ,