Total Complaints
31 filings
TOYOTA BZ4X · model year
31 NHTSA complaints, 4 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024TOYOTABZ4X carries 31 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 BZ4X is electrical system with 7 filings, followed by unknown or other (3) and structure:body (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2024 BZ4X, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
31 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 7 |
| UNKNOWN OR OTHER | 3 |
| STRUCTURE:BODY | 3 |
| SERVICE BRAKES | 2 |
| WHEELS | 2 |
| TIRES | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| STEERING | 1 |
| LANE DEPARTURE: ASSIST | 1 |
| STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | 1 |
| STRUCTURE:BODY:BUMPERS | 1 |
| AIR BAGS | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| SEATS | 1 |
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
I LEASED A TOYOTA BZ4X THE PARKING BRAKE LIGHTS AND OTHER LIGHTS COME ON AND OFF WHILE I AM DRIVING AND FOB IS NOT TOUCHED. I TOOK CAR IN TO BE SERVICE FOR REGULAR MAINTENANCE AND WAS TOLD I HAD TO PAY $295 AND I AM UNDER WARRANTY. I WAS SOLD THE CAR BRAND NEW AND I DON'T THINK IT IS. I KEEP HEARING PEOPLE TALKING WHEN THE CAR IS POWERED OFF. I REPORTED THIS SEVERAL TIMES AND WAS IGNORED. MY CAR KEEPS TRYING TO CUT OFF WHILE I AM DRIVING AND THE CAR STARTS SHAKING, ALL THE LIGHTS COME ON THEN GO OFF. I WAS TOLD I COULD GET MY CAR SERVICE ANYWHERE FOR NO CHARGE UNDER WARRANTY. I WAS TURNED AWAY. ITS N BEEN A YEAR AND NO SERVICE CAR HAS NOT BEEN SERVICED AT ALL. I TOOK IT 2 TIMES FOR SERVICE AND THE CAR HAS NOT BEEN SERVICE. IT IS SUPPOSED TO BE NEW.
I LEASED A TOYOTA BZ4X THE PARKING BRAKE LIGHTS AND OTHER LIGHTS COME ON AND OFF WHILE I AM DRIVING AND FOB IS NOT TOUCHED. I TOOK CAR IN TO BE SERVICE FOR REGULAR MAINTENANCE AND WAS TOLD I HAD TO PAY $295 AND I AM UNDER WARRANTY. I WAS SOLD THE CAR BRAND NEW AND I DON'T THINK IT IS. I KEEP HEARING PEOPLE TALKING WHEN THE CAR IS POWERED OFF. I REPORTED THIS SEVERAL TIMES AND WAS IGNORED. MY CAR KEEPS TRYING TO CUT OFF WHILE I AM DRIVING AND THE CAR STARTS SHAKING, ALL THE LIGHTS COME ON THEN GO OFF. I WAS TOLD I COULD GET MY CAR SERVICE ANYWHERE FOR NO CHARGE UNDER WARRANTY. I WAS TURNED AWAY. ITS N BEEN A YEAR AND NO SERVICE CAR HAS NOT BEEN SERVICED AT ALL. I TOOK IT 2 TIMES FOR SERVICE AND THE CAR HAS NOT BEEN SERVICE. IT IS SUPPOSED TO BE NEW.
I LEASED A TOYOTA BZ4X THE PARKING BRAKE LIGHTS AND OTHER LIGHTS COME ON AND OFF WHILE I AM DRIVING AND FOB IS NOT TOUCHED. I TOOK CAR IN TO BE SERVICE FOR REGULAR MAINTENANCE AND WAS TOLD I HAD TO PAY $295 AND I AM UNDER WARRANTY. I WAS SOLD THE CAR BRAND NEW AND I DON'T THINK IT IS. I KEEP HEARING PEOPLE TALKING WHEN THE CAR IS POWERED OFF. I REPORTED THIS SEVERAL TIMES AND WAS IGNORED. MY CAR KEEPS TRYING TO CUT OFF WHILE I AM DRIVING AND THE CAR STARTS SHAKING, ALL THE LIGHTS COME ON THEN GO OFF. I WAS TOLD I COULD GET MY CAR SERVICE ANYWHERE FOR NO CHARGE UNDER WARRANTY. I WAS TURNED AWAY. ITS N BEEN A YEAR AND NO SERVICE CAR HAS NOT BEEN SERVICED AT ALL. I TOOK IT 2 TIMES FOR SERVICE AND THE CAR HAS NOT BEEN SERVICE. IT IS SUPPOSED TO BE NEW.
The vehicle experienced repeated electrical and brake system malfunctions that pose serious safety concerns. On multiple occasions, the brake pedal became stiff and unresponsive while driving, and the parking brake system failed to engage properly. In addition, the ignition system often failed to start, even when the battery and all power indicators appeared normal. At times, the vehicleâs electrical system completely shut down without warning â causing loss of power functions, dashboard lights, and essential safety controls. These failures occur intermittently and unpredictably, making the vehicle unreliable and unsafe to operate. The issue has been reported to the dealer for inspection, but the problem continues to occur. It appears to be related to the vehicleâs electronic brake control and ignition system. This malfunction places the driver and others at potential risk, especially if the brake system or electrical components fail while the vehicle is in motion.
The vehicle experienced repeated electrical and brake system malfunctions that pose serious safety concerns. On multiple occasions, the brake pedal became stiff and unresponsive while driving, and the parking brake system failed to engage properly. In addition, the ignition system often failed to start, even when the battery and all power indicators appeared normal. At times, the vehicleâs electrical system completely shut down without warning â causing loss of power functions, dashboard lights, and essential safety controls. These failures occur intermittently and unpredictably, making the vehicle unreliable and unsafe to operate. The issue has been reported to the dealer for inspection, but the problem continues to occur. It appears to be related to the vehicleâs electronic brake control and ignition system. This malfunction places the driver and others at potential risk, especially if the brake system or electrical components fail while the vehicle is in motion.
I am writing to formally report ongoing issues with my Toyota bZ4X that raise serious safety concerns. The vehicle has been inspected twice by authorized Toyota service centers, and each time I have been told that no problems were found. However, the following issues continue to persist:     1.    Inaccurate Battery Readings: The electric system appears to malfunction regularly. The displayed battery percentage and estimated mileage are inconsistent and unreliable. For example, the battery may indicate a higher percentage while simultaneously showing a drastically reduced range, or vice versa.     2.    Lane Departure Warning Malfunction: The lane departure system activates erratically, sometimes without any lane deviation. At other times, it fails to engage when it should, which compromises the vehicleâs safety features.     3.    Tire Pressure Monitoring System (TPMS) Alerts: Warning lights frequently come on indicating that the tires are losing pressure, ev
I am writing to formally report ongoing issues with my Toyota bZ4X that raise serious safety concerns. The vehicle has been inspected twice by authorized Toyota service centers, and each time I have been told that no problems were found. However, the following issues continue to persist:     1.    Inaccurate Battery Readings: The electric system appears to malfunction regularly. The displayed battery percentage and estimated mileage are inconsistent and unreliable. For example, the battery may indicate a higher percentage while simultaneously showing a drastically reduced range, or vice versa.     2.    Lane Departure Warning Malfunction: The lane departure system activates erratically, sometimes without any lane deviation. At other times, it fails to engage when it should, which compromises the vehicleâs safety features.     3.    Tire Pressure Monitoring System (TPMS) Alerts: Warning lights frequently come on indicating that the tires are losing pressure, ev
I am writing to formally report ongoing issues with my Toyota bZ4X that raise serious safety concerns. The vehicle has been inspected twice by authorized Toyota service centers, and each time I have been told that no problems were found. However, the following issues continue to persist:     1.    Inaccurate Battery Readings: The electric system appears to malfunction regularly. The displayed battery percentage and estimated mileage are inconsistent and unreliable. For example, the battery may indicate a higher percentage while simultaneously showing a drastically reduced range, or vice versa.     2.    Lane Departure Warning Malfunction: The lane departure system activates erratically, sometimes without any lane deviation. At other times, it fails to engage when it should, which compromises the vehicleâs safety features.     3.    Tire Pressure Monitoring System (TPMS) Alerts: Warning lights frequently come on indicating that the tires are losing pressure, ev
The 12 volt battery does not maintain a charge. I have had it replaced twice. I purchased new January 2025; first battery replaced on March 20, 2025; second battery replaced August 13, 2025. I am currently having the same issue with the battery management system which controls temperature and battery usage. After sitting overnight, I drove my car approximately three miles parked and attempted to use the key fob to secure the vehicle, it failed. I had no problem or indication at the start of my trip. I had to secure the door with my physical key. I returned to the vehicle 15 minutes later and the key fob would not work at all. I accessed the vehicle with the physical key. The alarm was activated upon entry. I tried to use my key fob to get the vehicle to deactivate the alarm system but it would not work. Approximately five minutes later and after several attempts, the alarm stopped and the vehicle was showing âReadyâ but âNo Key Detectedâ was flashing on the information screen a
I am very concerned about potential accidents for my self and others driving this vehicle. I have multiple close call accidents because the left view mirror does't have proper view to see cars on left side especially if they are close. The way seat and the side of the vehicle is shaped its very hard to still see manually with head turned to the left rear side. The mirror or the shape or position needs to be changed for safety to prevent accidents.
I am very concerned about potential accidents for my self and others driving this vehicle. I have multiple close call accidents because the left view mirror does't have proper view to see cars on left side especially if they are close. The way seat and the side of the vehicle is shaped its very hard to still see manually with head turned to the left rear side. The mirror or the shape or position needs to be changed for safety to prevent accidents.
I am very concerned about potential accidents for my self and others driving this vehicle. I have multiple close call accidents because the left view mirror does't have proper view to see cars on left side especially if they are close. The way seat and the side of the vehicle is shaped its very hard to still see manually with head turned to the left rear side. The mirror or the shape or position needs to be changed for safety to prevent accidents.
LEFT FRONT FENDER AND HOOD CONTACTED UPON GOING INTO A DIP IN THE ROAD DURNING ROAD CONTRUCTION PERFORMED BY BITUMINOUS ROADWAYS, INC. DAMAGE TO FENDER AND HOOD. VEHICLE BODY AND OR FRAME WISTED. BROUGHT THE VEHICLE TO LAMETTRY'S IN BURNSVILLE MINNESOTA. THEY STAED THAT THE DIP IN THE ROAD MAY HAVE CAUSED THIS CONDITION AS SEEN FROM THE SCRAPE MARKS ON LATCH. TOYOTA DEALER INSPRSTION AND CASE OPENED. CRUNCH NOISE HEARD DURING INCIDENT.
Driver sustained severe hand injuries due to airbag deployment while the hand was on the horn pad. Possible over-aggressive deployment or module failure. Incident occurred on [XXX], while driving a 2024 Toyota BZ4X (VIN: [XXX] ). Requesting formal investigation into the airbag system and front structural integrity of this vehicle model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX], while driving through a common roadway puddle at a safe speed, the front bumper on my BZ4X detached from the undercarriage shield and tore away from the clips. This type of damage is clearly disproportionate to the conditions and reflects a deficiency in structural design. After researching this issue, I found that many other BZ4X owners have experienced the same bumper detachment and undercarriage shield failure under minimal driving conditions. These consistent reports indicate a widespread manufacturing defect, not isolated driver error or negligence. For example: On multiple owner forums and complaint sites like NHTSA.gov and Reddit, BZ4X owners have documented similar instances of bumpers tearing off from puddles or light snow. A widely circulated post on Redditâs r/Toyota described a nearly identical issue, stating that âdriving through a shallow puddle at a slow speed caused the bumper to rip off like paper.â The issue has even reached automotive press outlets
On [XXX], while driving through a common roadway puddle at a safe speed, the front bumper on my BZ4X detached from the undercarriage shield and tore away from the clips. This type of damage is clearly disproportionate to the conditions and reflects a deficiency in structural design. After researching this issue, I found that many other BZ4X owners have experienced the same bumper detachment and undercarriage shield failure under minimal driving conditions. These consistent reports indicate a widespread manufacturing defect, not isolated driver error or negligence. For example: On multiple owner forums and complaint sites like NHTSA.gov and Reddit, BZ4X owners have documented similar instances of bumpers tearing off from puddles or light snow. A widely circulated post on Redditâs r/Toyota described a nearly identical issue, stating that âdriving through a shallow puddle at a slow speed caused the bumper to rip off like paper.â The issue has even reached automotive press outlets
I was driving very slowly (5 to 10 MPH) through a rain storm on May 28th. The water rose to about 6 inches (fairly still, not rushing water), and I heard a loud and alarming noise under the car. I drove on for one block on a neighborhood street until I could get to higher ground. I discovered that the force of the water pulled down the fabric and plastic shrouds from the wheel-well into the wheels. The cloth and plastic shrouds were then pulled under the wheels, and the whole connected assembly was ripped off the car. This caused damage to both front fenders, the front bumper, and possibly to the safety sensors behind the bumper. I took it to my local Toyota dealer the next day, and they said this happens all the time, and that it will cost at least $2,000 to repair -- maybe double that if the safety sensors behind the bumper were damaged. I posted to some forums on-line about this problem, and heard from many other owners of the BZ4X and the identical car from Subaru (Soltera)
Steering system, potentially related to electric power steering (EPS) or driver-assist systems (lane keeping or steering assist). While completing a routine right-hand turn, my husband began to straighten the steering wheel when the steering system suddenly and sharply turned further right without any driver input. This caused the vehicle to strike a curb, damaging both passenger-side wheels and the front tire. There were no warning lights or indicators, and road and weather conditions were normal. The uncommanded steering input appeared to come from the vehicle itself. The incident resulted in loss of directional control and could have been severe had another vehicle, pedestrian, or cyclist been present. This behavior reflects a serious and unexpected failure in the steering or driver-assist system, posing a direct threat to driver and public safety. I reported the incident to my local Toyota dealership. I have since signed Toyotaâs EDR (Event Data Recorder) consent form, and an
Steering system, potentially related to electric power steering (EPS) or driver-assist systems (lane keeping or steering assist). While completing a routine right-hand turn, my husband began to straighten the steering wheel when the steering system suddenly and sharply turned further right without any driver input. This caused the vehicle to strike a curb, damaging both passenger-side wheels and the front tire. There were no warning lights or indicators, and road and weather conditions were normal. The uncommanded steering input appeared to come from the vehicle itself. The incident resulted in loss of directional control and could have been severe had another vehicle, pedestrian, or cyclist been present. This behavior reflects a serious and unexpected failure in the steering or driver-assist system, posing a direct threat to driver and public safety. I reported the incident to my local Toyota dealership. I have since signed Toyotaâs EDR (Event Data Recorder) consent form, and an
Steering system, potentially related to electric power steering (EPS) or driver-assist systems (lane keeping or steering assist). While completing a routine right-hand turn, my husband began to straighten the steering wheel when the steering system suddenly and sharply turned further right without any driver input. This caused the vehicle to strike a curb, damaging both passenger-side wheels and the front tire. There were no warning lights or indicators, and road and weather conditions were normal. The uncommanded steering input appeared to come from the vehicle itself. The incident resulted in loss of directional control and could have been severe had another vehicle, pedestrian, or cyclist been present. This behavior reflects a serious and unexpected failure in the steering or driver-assist system, posing a direct threat to driver and public safety. I reported the incident to my local Toyota dealership. I have since signed Toyotaâs EDR (Event Data Recorder) consent form, and an
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.