Total Complaints
2 filings
TOYOTA AVENSIS · model year
2011 TOYOTA AVENSIS
2 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011TOYOTAAVENSIS carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 AVENSIS is suspension with 1 filings, followed by air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 51 investigation files overlapping the 2011 AVENSIS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SUSPENSION | 1 |
| AIR BAGS | 1 |
Recent Complaints
20150408CrashSUSPENSION
DEAR SIR OR MADAM, I AM A US CITIZEN LIVING IN SERBIA, EUROPE, WORKING AS AN EXPAT FOR AMERICAN SEMICONDUCTOR COMPANY WITHIN EAST EUROPEAN SALES DIVISION. I AM BRINING THIS TO YOUR ATTENTION BECAUSE US MODELS OF TOYOTA MAY HAVE IDENTICAL OR SIMILAR FRONT SUSPENSION SYSTEMS AS THE ONE IN AVENSIS THAT CRASHED. ON JUNE 24TH, 2014, AN INEXPLICABLE CAR CRASH HAPPENED ON THE HIGHWAY. AT 8:30AM AND PERFECT WEATHER (MOSTLY SUNNY 75F), MY TOYOTA SUDDENLY STARTED TURNING AROUND THE FRONT RIGHT WHEEL AT ABOUT 75MPH. I TRIED TO RETURN IT BACK BY PULLING THE STEERING WHEEL LEFT, BUT EVEN STRONGER FORCE PULLED MY CAR TO ROTATE AROUND THE FRONT RIGHT WHEEL, TURNING THE CAR BY 180 DEGREES. THEN, MY CAR SLAMMED WITH THE DRIVER SIDE AGAINST THE OUTSIDE GUARDRAIL. THE CAR THEN FLEW UP IN THE AIR, TURNING SEVERAL TIMES AROUND ITS CENTRAL AXIS, BEFORE LANDING IN THE FIELDS NEXT TO THE HIGHWAY. THE CAR WAS TOTALLED. AIR BAGS DID NOT DEPLY. UPON EXPERT WITNESS REPORT THAT THE BREAKAGE OF THE FRONT RIGHT HA
Mileage: 40,000
20150408CrashAIR BAGS
DEAR SIR OR MADAM, I AM A US CITIZEN LIVING IN SERBIA, EUROPE, WORKING AS AN EXPAT FOR AMERICAN SEMICONDUCTOR COMPANY WITHIN EAST EUROPEAN SALES DIVISION. I AM BRINING THIS TO YOUR ATTENTION BECAUSE US MODELS OF TOYOTA MAY HAVE IDENTICAL OR SIMILAR FRONT SUSPENSION SYSTEMS AS THE ONE IN AVENSIS THAT CRASHED. ON JUNE 24TH, 2014, AN INEXPLICABLE CAR CRASH HAPPENED ON THE HIGHWAY. AT 8:30AM AND PERFECT WEATHER (MOSTLY SUNNY 75F), MY TOYOTA SUDDENLY STARTED TURNING AROUND THE FRONT RIGHT WHEEL AT ABOUT 75MPH. I TRIED TO RETURN IT BACK BY PULLING THE STEERING WHEEL LEFT, BUT EVEN STRONGER FORCE PULLED MY CAR TO ROTATE AROUND THE FRONT RIGHT WHEEL, TURNING THE CAR BY 180 DEGREES. THEN, MY CAR SLAMMED WITH THE DRIVER SIDE AGAINST THE OUTSIDE GUARDRAIL. THE CAR THEN FLEW UP IN THE AIR, TURNING SEVERAL TIMES AROUND ITS CENTRAL AXIS, BEFORE LANDING IN THE FIELDS NEXT TO THE HIGHWAY. THE CAR WAS TOTALLED. AIR BAGS DID NOT DEPLY. UPON EXPERT WITNESS REPORT THAT THE BREAKAGE OF THE FRONT RIGHT HA
Mileage: 40,000
Compare 2011TOYOTAAVENSIS to Similar Vehicles
NHTSA Investigations 1 Open
Frequently Asked Questions
How many complaints does the 2011 TOYOTA AVENSIS have?▼
The 2011 TOYOTA AVENSIS has 2 NHTSA complaints, 2 crashes, 0 fires, 2 injuries, and 0 deaths reported.
What are the most common problems with the 2011 TOYOTA AVENSIS?▼
The most-complained component for the 2011 TOYOTA AVENSIS is SUSPENSION with 1 complaints. Other frequently reported areas include AIR BAGS.
Is the 2011 TOYOTA AVENSIS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.