TOYOTA AVALON HYBRID · model year

2021 TOYOTA AVALON HYBRID

6 NHTSA complaints, 1 crash report, and 1 recall campaign listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2021TOYOTAAVALON HYBRID carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2021 AVALON HYBRID is air bags with 6 filings. Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 1 NHTSA recall campaign listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 1 investigation file overlapping the 2021 AVALON HYBRID. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

6
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
2021 TOYOTA AVALON HYBRID - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2021 TOYOTA AVALON HYBRID. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

6 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 - Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
AIR BAGS6

Recalls (1)

23V86500020/12/2023

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir

Recent Complaints

20250127AIR BAGS

The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

20241211AIR BAGS

The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20241122AIR BAGS

The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the SRS warning light was illuminated. Additionally, an audible chime was temporarily sounded. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 29,086. VIN tool confirms parts not available.

Mileage: 29,086

20241007AIR BAGS

The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20240604CrashAIR BAGS

The contact owns a 2021 Toyota Avalon. The contact stated that while driving at 55 MPH, another vehicle in the left lane violently merged into the lane in front. In an effort to avoid crashing into the vehicle, the contact merged into the right lane however crashed into the rear driver's side of another vehicle. No air bags deployed. The vehicle was damaged due to the impact on the front passenger side. A police report was filed. No injuries were sustained. The vehicle was towed to an independent mechanic. The contact was unaware if the vehicle was diagnosed. The vehicle was repaired for cosmetic damages. The contact was relating the air bags failure to the NHTSA Campaign Number: 23V865000 (Air Bags) letter he received. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. The VIN was unavailable.

Mileage: 35,000

20240410AIR BAGS

The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Compare 2021TOYOTAAVALON HYBRID to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2021 TOYOTA AVALON HYBRID have?
The 2021 TOYOTA AVALON HYBRID has 6 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2021 TOYOTA AVALON HYBRID?
The 2021 TOYOTA AVALON HYBRID received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2021 TOYOTA AVALON HYBRID?
Yes, the 2021 TOYOTA AVALON HYBRID has 1 recall(s). The most common affected component is AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2021 TOYOTA AVALON HYBRID?
The most-complained component for the 2021 TOYOTA AVALON HYBRID is AIR BAGS with 6 complaints. Other frequently reported areas include various components.
Is the 2021 TOYOTA AVALON HYBRID safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2021 TOYOTA AVALON HYBRID has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2021 TOYOTA AVALON HYBRID; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.