Total Complaints
17 filings
TOYOTA AVALON · model year
17 NHTSA complaints, 2 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2017TOYOTAAVALON carries 17 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 10 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 AVALON is engine with 6 filings, followed by vehicle speed control (3) and electrical system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2017 AVALON, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
17 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 6 |
| VEHICLE SPEED CONTROL | 3 |
| ELECTRICAL SYSTEM | 2 |
| AIR BAGS | 2 |
| UNKNOWN OR OTHER | 1 |
| SERVICE BRAKES | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| STRUCTURE:BODY | 1 |
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags a
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as state
The torsion springs for the rear trunk are very weak. They have been that way since car was new. I have had multiple occasions where I opened the trunk and had it come down and hit me on the head. This has also happened to my wife.
Leaving a parking lot, the car jumped out of gear. Thought maybe I had bumped the gear selector but attempts at putting the car in gear resulted in grinding noises and the only option was to put it in PARK. Check engine light came on. Mechanic diagnosed a speed sensor. Had this happened on the freeway or while trying to pass another car on a two lane and a speed sensor disable the entire car to me is dangerous and should be addressed. Had the check engine light come on, I would have had the sensor replaced right away. I now feel this is an unsafe situation that could arise in other 2017 Toyota cars
Leaving a parking lot, the car jumped out of gear. Thought maybe I had bumped the gear selector but attempts at putting the car in gear resulted in grinding noises and the only option was to put it in PARK. Check engine light came on. Mechanic diagnosed a speed sensor. Had this happened on the freeway or while trying to pass another car on a two lane and a speed sensor disable the entire car to me is dangerous and should be addressed. Had the check engine light come on, I would have had the sensor replaced right away. I now feel this is an unsafe situation that could arise in other 2017 Toyota cars
Leaving a parking lot, the car jumped out of gear. Thought maybe I had bumped the gear selector but attempts at putting the car in gear resulted in grinding noises and the only option was to put it in PARK. Check engine light came on. Mechanic diagnosed a speed sensor. Had this happened on the freeway or while trying to pass another car on a two lane and a speed sensor disable the entire car to me is dangerous and should be addressed. Had the check engine light come on, I would have had the sensor replaced right away. I now feel this is an unsafe situation that could arise in other 2017 Toyota cars
TL* THE CONTACT OWNS A 2017 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNNAMED DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 TOYOTA AVALON. THE CONTACT RECEIVED AN EMAIL CONFIRMATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE NHTSA HOTLINE WAS CONTACTED AND AN INQUIRY WAS MADE IN REGARD TO THE STATUS OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TOYOTA'S FAILURE TO INSTALL AN AUTO-STOP CAUSED THE CARBON-MONOXIDE POISONING OF TWO (MORE) PEOPLE, MANY DOZENS OF SUCH DEATHS REPORTED. (DETAIL: THEY HAD LIKELY STOPPED THE ENGINE, BUT THE WIRELESS FOB CAN RE-START; AND THIS MODEL HAS AN AUTO STOP/START FUNCTION THAT CAN ALSO LEAD TO DEATH.] NOTE: NOT MY CAR, MY PARENTS.
Mileage: 17,515
I WAS PULLING OUT OF A CHURCH PARKING SPOT VERY SLOWLY. ONCE OUT OF THE SPOT I STOPPED AND THEN ALL OF A SUDDEN THE CAR ACCELERATED AS IF IT SHIFTED INTO CURSE CONTROL. WE TRAVELED APPROXIMATELY 15 FEET BEFORE HITTING A TREE. IT ALL HAPPENED SO SUDDENLY THAT THERE WAS NOTHING I COULD DO.
Mileage: 2,100
TOYOTA AVALON FAILS TO HAVE AN IGNITION AUTO SHUT OFF WHICH LED TO DEATH OF TWO INDIVIDUALS. THIS DESIGN FLAW DID NOT PREVENT THE CAR FROM IDLING INDEFINITELY AND FILLING THE HOUSE WITH CARBON MONOXIDE' A TOXIC FATAL GAS. THE CAR DOES NOT HAVE PROPER EXTERNAL WARNINGS LIKE A HONK TO ADVISE A DRIVER THEY MAY HAVE REMOVED THE KEY FROM THE CAR.
TOYOTA'S FAILURE TO INSTALL AN ENGINE AUTO STOP CAUSED THE CARBON MONOXIDE DEATH OF TWO PEOPLE. FAILURE TO HAVE PROPER OUTSIDE WARNINGS LIKE A HONK TO WARN THE OPERATOR NOT TO REMOVE THE KEY FROM THE CAR LED TO THESE DEATHS. VEHICLE WAS STATIONARY IN A GARAGE. PEOPLE WERE INSIDE THE HOME. HTTPS://WWW.LEGACY.COM/OBITUARIES/HERALDTRIBUNE/OBITUARY.ASPX?N=JAMES-LIVINGSTON&PID=192908732 HTTPS://WWW.LEGACY.COM/OBITUARIES/HERALDTRIBUNE/OBITUARY.ASPX?N=SHERRY-PENNEY&PID=192908731
Mileage: 17,515
TOYOTA'S FAILURE TO INSTALL AN ENGINE AUTO STOP CAUSED THE CARBON MONOXIDE DEATH OF TWO PEOPLE. FAILURE TO HAVE PROPER OUTSIDE WARNINGS LIKE A HONK TO WARN THE OPERATOR NOT TO REMOVE THE KEY FROM THE CAR LED TO THIS DEATH.
Mileage: 17,515
TOYOTA'S FAILURE TO INSTALL AN ENGINE AUTO STOP CAUSED THE CARBON MONOXIDE DEATH OF TWO PEOPLE. CAR WAS STATIONARY. FAILURE TO HAVE PROPER OUTSIDE WARNINGS LIKE A HONK TO WARN THE OPERATOR NOT TO REMOVE THE KEY FROM THE CAR LED TO THIS DEATH.
Mileage: 17,515
I REPORTED NOISE WHEN I MADE TURNS TO THE LEFT OR RIGHT. I BOUGHT THE CAR INTO THE DEALERSHIP AND ADVISED OF THE ISSUE. I WAS TOLD THAT THEY WOULD CHECK ALL COMPONENTS OF THE CAR AND CHANGE THE OIL AND ROTATE THE TIRES. THIS WAS AT 19,611 MILES. I WAS TOLD THAT THE POWER STEERING SOUND I HEARD WAS ELECTRIC AND THAT IT WAS FINE. I RETURNED TO THE DEALERSHIP ON 3/10/18 AND THE CAR WAS CHECKED AGAIN AT 24,650 MILES. THE CAR WAS REPORTED FINE. THEN ON 4/26/18 I HAVE AN ACCIDENT BECAUSE OF UNINTENDED ACCELERATION. THE BRAKES DIDN'T WORK OR ANY OF THE COMPUTER SAFETY FEATURES. I WAS STOPPED IN A PARKING LOT WAITING FOR ANOTHER CAR TO BACK OUT. THE CAR PASSED AND I TAPPED THE ACCELERATOR TO PULL INTO THE SPACE. THE ENGINE STARTED MAKING ACCELERATING NOISES AND THE BRAKES WOULDN'T WORK. I RAN OVER THE YELLOW CONCRETE BLOCK AND OUT OF THE PARKING LOT INTO THE VACANT LOT NEXT DOOR. I WAS ABLE TO SLOW THE CAR DOWN BY PUTTING IT IN NEUTRAL. THE CAR IS DAMAGED AND I HAVE INJURIES. TOYOTA REFUSES T
FROM THE DATE OF PURCHASE (08/14/2017) I NOTICED A DISCREPANCY BETWEEN THE ANALOG SPEEDOMETER AND THE CENTER DIGITAL DISPLAY OF THE SPEED (MPH). CONTACTED THE SERVICE MANAGER OF THE DEALER WHERE PURCHASED. HE ADVISED THERE IS NO FIX. I NOTED NUMEROUS COMPLAINTS OF THIS PROBLEM ON THE WEB. THE ERROR IS BETWEEN 2 AND 3 MPH AND VARIES WITH DIFFERENT SPEEDS. STARTING SPEED IS ZERO WITH THE ERRORS OCCURRING AT DIFFERENT SPEEDS. I HAVE ON NUMEROUS OCCASIONS CHECKED THE ACTUAL SPEED AGAINST LOCAL "RADAR" WARNING SIGNS. IT APPEARS THAT THE DIGITAL DISPLAY IS THE MOST ACCURATE. I HAVE TAKEN PICTURES OF THE DISCREPANCY AND SENT THEM TO THE SERVICE MANAGER. HE THEN AGREED TO GO FOR A TEST DRIVE WITH ME. HE CONNECTED TO THE VEHICLE A TOYOTA TECH STREAM DEVICE. I ALSO HAD HIM ACTIVATE HIS GPS SPEED PROGRAM ON HIS CELL PHONE. THE RESULTS INDICATED THAT HIS TECH STREAM DEVICE WAS NOT WORKING PROPERLY AND/OR WAS DISPLAYING SPEEDS THAT WERE NOT EVEN CLOSE TO THE DIGITAL DISPLAY OR THE ANALO
FROM THE DATE OF PURCHASE (08/14/2017) I NOTICED A DISCREPANCY BETWEEN THE ANALOG SPEEDOMETER AND THE CENTER DIGITAL DISPLAY OF THE SPEED (MPH). CONTACTED THE SERVICE MANAGER OF THE DEALER WHERE PURCHASED. HE ADVISED THERE IS NO FIX. I NOTED NUMEROUS COMPLAINTS OF THIS PROBLEM ON THE WEB. THE ERROR IS BETWEEN 2 AND 3 MPH AND VARIES WITH DIFFERENT SPEEDS. STARTING SPEED IS ZERO WITH THE ERRORS OCCURRING AT DIFFERENT SPEEDS. I HAVE ON NUMEROUS OCCASIONS CHECKED THE ACTUAL SPEED AGAINST LOCAL "RADAR" WARNING SIGNS. IT APPEARS THAT THE DIGITAL DISPLAY IS THE MOST ACCURATE. I HAVE TAKEN PICTURES OF THE DISCREPANCY AND SENT THEM TO THE SERVICE MANAGER. HE THEN AGREED TO GO FOR A TEST DRIVE WITH ME. HE CONNECTED TO THE VEHICLE A TOYOTA TECH STREAM DEVICE. I ALSO HAD HIM ACTIVATE HIS GPS SPEED PROGRAM ON HIS CELL PHONE. THE RESULTS INDICATED THAT HIS TECH STREAM DEVICE WAS NOT WORKING PROPERLY AND/OR WAS DISPLAYING SPEEDS THAT WERE NOT EVEN CLOSE TO THE DIGITAL DISPLAY OR THE ANALO
2017 TOYOTA BRAKE ASSIST SYSTEM DOES NOT WORK. THIS IS A SAFETY FEATURE THAT NEEDS TO BE ADDRESSED AND CORRECTED BY TOYOTA. ASKED MY DEALER ABOUT THIS AND THEY COULD NOT PROVIDE AN ANSWER. PLEASE REFER TO THE TOYOTA OWNERS WEBSITE IT HAS SEVERAL COMPLAINTS ON THIS ISSUE.
SCOUT NAVIGATION SYSTEM WORKS WITH MY ANDROID PHONE. WHEN THE PHONE ENTERS TIME-OUT MODE, THE NAVIGATION ON THE VEHICLE IS FROZEN. TO RESTORE SERVICE, THE DRIVER HAS TO PICK UP THE DEVICE AND SWIPE THE SCREEN IN ORDER TO RE-ESTABLISH THE SCOUT APPLICATION. REMOVING YOUR EYES FROM THE ROAD AND HAND FROM THE WHEEL WHILE DRIVING IS NOT A SAFE PROCEDURE AND SHOULD NOT BE REQUIRED BY THE PRODUCT IN ORDER TO RUN.
Mileage: 500
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.