Total Complaints
33 filings
TOYOTA AVALON · model year
33 NHTSA complaints, 6 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2016TOYOTAAVALON carries 33 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 2 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 AVALON is unknown or other with 5 filings, followed by engine (4) and air bags (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2016 AVALON, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
33 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 5 |
| ENGINE | 4 |
| AIR BAGS | 4 |
| ELECTRICAL SYSTEM | 3 |
| STRUCTURE:BODY | 3 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
| POWER TRAIN | 2 |
| VEHICLE SPEED CONTROL | 2 |
| SERVICE BRAKES | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 2 |
| VISIBILITY/WIPER | 1 |
| SEAT BELTS | 1 |
| TIRES | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags a
AIR BAGS:KNEE BOLSTER
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon and Camry vehicles manufactured November 30, 2015 to March 4, 2016. The occupant classification system (OCS) that activates or deactivates the front passenger seat air bag system may have been improperly c
The contact owns a 2016 Toyota Avalon. The contact stated that while driving approximately 70 MPH, the sunroof glass shattered. The contact stated that there was no glass inside the vehicle because the sunroof shade was in the closed position. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Mileage: 95,500
The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.
The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.
The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.
The contact owns a 2016 Toyota Avalon equipped with Cooper Tires, Tire Line: CS5 Ultra Touring, Tire Size: 215/55/R17, DOT Number: U93R1CU1820. The contact stated that while driving at various speeds, the front end of the vehicle was shaking abnormally without warning. The contact took the vehicle to a tire shop and was informed that the tread on the driverâs and passengerâs side tires were separating. The contact's husband drove the vehicle to the original tire shop where the tires were purchased and was offered a store credit for the replacement tires. The manufacturer was not made aware of the failure. The tire was a replacement tire. The tire failure mileage was approximately 6,000, and the vehicle failure mileage was 84,575.
Mileage: 84,575
The contact owns a 2016 Toyota Avalon. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately and made an abnormal sound. Additionally, the center console was extremely hot, and the driver's side seat electric panel cover had detached. The contact inspected the driver's side seat and noticed there was rust on the seat. The vehicle was taken to the dealer where the brake pads were cleaned; however, the mechanic was unable to duplicate the failure for the center console. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Mileage: 60,000
Clear
TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.
Mileage: 55,284
TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.
Mileage: 55,284
TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.
Mileage: 55,284
THERE ARE TWO PIECES OF ACCORDIAN SHAPED TRIM THAT CONTINUALLY FALL FROM INSIDE THE SUNROOF. I HAVE HAD THE DEALERSHIP REINSTALL THEM - AND THEY CHARGED ME. HOWEVER, THEY CONTINUED TO FALL FROM THE SUNROOF AND THEY ARE NOW STORED IN THE TRUNK. POOR DESIGN. PLUS, NOT TOO SAFE HAVING THIS RUBBER PART FALL ONTO YOUR HEAD WHILE DRIVING DOWN THE ROAD. THE ADHESIVE ON THE PART MAY NOT KEEP THE PART IN ITS PROPER PLACE, BUT THE ADHESIVE DOES DO A GOOD JOB STICKING TO MY HAIR. *TR
Mileage: 110,932
RECALL OF 1/2020 STILL HAS NO REMEDY FROM MANUFACTURER AND NO ANTICIPATED DATE OF REMEDY AVAILABILITY (NHTSA RECALL NUMBER 20V024).
MY CAR HAS AN SOS SYSTEM THAT NOTIFIES TOYOTA OR THEIR CONTRACTOR IF THE CAR HAS BEEN IN AN ACCIDENT, SUMMONS LAW ENFORCEMENT, TOW TRUCK, ETC. I DO NOT KNOW WHAT OTHER SAFETY ISSUES ARE WRAPPED INTO IT. IT HAS A RED WARNING LIGHT THAT GOES ON WHEN IT STOPS WORKING. IT HAS BEEN INTO MY LOCAL DEALER THREE TIMES TO BE REPAIRED AND EACH "REPAIR" HAS FAILED IMMEDIATELY UPON ME PICKING IT UP AGAIN. TODAY, AFTER THE DEALER WORKED ON IT, THE DECIDED THAT THE "CELL SYSTEM" THAT IS BUILT INTO THE CAR AND IS UNDER THE PASSENGER SEAT NEEDS TO BE REPLACED AND WILL COST $2200.00. I DON'T KNOW WHAT OTHER "SAFETY SYSTEMS" ARE RELIANT ON THIS DYSFUNCTIONAL SAFETY BUT I WOULD LIKE FOR NHTSA TO KNOW ABOUT THIS AND LET ME KNOW IF IT IS A HAZARD FOR ME AND OTHERS. THE RED LIGHT STAYS ON WHENEVER THE CAR IS OPERATED.
ENGINE HESITATES FOR A FEW SECONDS WHEN STARTING FROM A STOP OR A SLOW SPEED IN CITY TRAFFIC. THE DEALER SAID IT WAS A COMPUTER LEARNING PROCESS AND IT SHOULD GO AWAY. PROBLEMS HAS BEEN AROUND SINCE NEW IN 2016.
Mileage: 4,000
THE MOON ROOF GLASS EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH ALL WINDOWS SHUT.
Mileage: 44,000
ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BR
Mileage: 12,000
ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BR
Mileage: 12,000
ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BR
Mileage: 12,000
THE FRONT TO BACK SIDE RUBBER WEATHERSTRIPPING THAT MOVES WITH THE SUNROOF AS IT OPENS AND CLOSES CONTINUES TO FALL OFF. THERE ARE TWO PIECES LIKE THIS, ONE ON THE DRIVER'S SIDE THE OTHER ON THE PASSENGER'S SIDE. THE TWO PIECES, EACH ABOUT 18 INCHES LONG AND TWO INCHES WIDE, LOOK LIKE BLACK RUBBER SMALL ACCORDIONS. WHILE DRIVING AND OPENING OR CLOSING THE SUNROOF, THESE STRIPS FALL OFF. DEALER HAS REINSTALLED MULTIPLE TIMES, BUT THEY CONTINUE TO LOOSEN AND FALL OFF WITH THE MOVEMENT OF THE SUNROOF. SOMETIMES THIS WILL OCCUR WHILE DRIVING AT HIGH SPEEDS AND DISRUPT THE DRIVER, IN THE LAST INSTANCE I EXPERIENCED, WHILE GOING 70MPH AND FALLING ONTO MY HEAD AND DISRUPTING MY VISION FOR A SECOND. THE DEALER (AND I) "FIX" THIS CONDITION BY REINSTALLING THE LOOSENED PIECE. BUT THE PROBLEM RECURS AND, IN MY VIEW, IS A SAFETY HAZARD. I CANNOT GET THE DEALER TO FOCUS ON THE SERIOUSNESS OF THIS PROBLEM AND THE POTENTIAL JEOPARDY IN WHICH IT PLACES DRIVERS. A BETTER FIX, THAN SIMPLE RE-I
Mileage: 33,000
"TAKATA RECALL" AIRBAG. I HAVE BEEN DEALING WITH MY AIRBAG LIGHT AND YELLOW TRIANGLE LIGHT COMING ON WHILE DRIVING FOR 3 DAYS. THE FIRST INCIDENT OCCURED WHILE I WAS DRIVING ON THE HIGHWAY DURING THE AFTERNOON AFTER DEALERSHIP HOURS. 2ND TIME WAS DRIVING ON THE HIGHWAY AND I IMMEDIATELY TOOK MY VEHICLE TO THE DEALERSHIP TO WHICH THEY TOLD ME MY BATTERY WAS DIRTY AND FAILING WAS THE REASON FOR THE AIRBAG LIGHT TO COME ON. 3RD TIME I WAS TOLD THAT MY CELL PHONE CHARGER WHICH WAS NEVER PLUGGED UP ON ANY OF THE TIMES THE LIGHT CAME ON WAS THE REASON. STILL DEALING WITH THE UNRESOLVED ISSUE.
Mileage: 31,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.