2013 TOYOTA AVALON

185 complaints filed with NHTSA.

185
Complaints
20
Crashes
3
Fires
25
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
VEHICLE SPEED CONTROL22
VISIBILITY/WIPER21
UNKNOWN OR OTHER21
ELECTRICAL SYSTEM14
STRUCTURE13
AIR BAGS13
STRUCTURE:BODY12
SERVICE BRAKES12
VISIBILITY6
FORWARD COLLISION AVOIDANCE6
SEATS5
SEAT BELTS4
ENGINE4
FUEL/PROPULSION SYSTEM3
POWER TRAIN3

Recalls (4)

13V50500017/10/2013

VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such,

13V44200017/10/2013

ELECTRICAL SYSTEM

Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accu

20V02400017/01/2020

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags a

15V72800003/11/2015

FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equippe

Recent Complaints

20201228CrashAIR BAGS

TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT DEPRESSSED THE BRAKES BECAUSE THE VEHICLE AHEAD STALLED. THE CONTACT WAS ABLE TO COMPLETE STOP BUT THE VEHICLE BEHIND HIM WAS UNABLE TO STALLED CRASHING INTO THE REAR OF VEHICLE. WHICH CAUSED THE FRONT OF THE FRONT OF THE CONTACT VEHICLE TO RUN IN THE REAR OF THE CAR AHEAD OF HIM. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY, AND NO WARNING LIGHT ILLUMINATED FROM VEHICLE. THE CONTACT SUSTATINE

Mileage: 132,000

20200629CrashSERVICE BRAKES

TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AND CRASHED INTO A VEHICLE STOPPED SHORT AT A YELLOW STOP LIGHT AT 20 MPH. THE ACCIDENT BRAKING SYSTEM DID NOT WORK. THE WIFE SUFFERED A CRACKED STERNUM WAS TRANSPORTED TO THE HOSPITAL. THERE WAS A POLICE THAT WAS FILED AMD THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS INSPECTED AND TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER TOYOTA WALNUT CREEK (2100 N BROADWAY, WALNUT CREEK, CA 94596

Mileage: 55,000

20200625CrashAIR BAGS

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THE VEHICLE HAD AN AIR BAG ISSUE. THE CONTACT STATED HE WAS INVOLVED IN A THREE VEHICLE COLLISION AND WAS THE MIDDLE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE POLICE CAME TO THE SCENE AND A CASE WAS FILED. THE CONTACT SUSTAINED BACK INJURIES AND HIS WIFE WHO WAS THE PASSENGER SUSTAIN BRUISING. THE CONTACT STATED HE DROVE THE VEHICLE TO MCDANIEL TOYOTA (1111 MT VERNON AVE, MARION, OH 43302) WHERE THE CONTACT WAS NOT SURE IF A DIAGNOSTI

Mileage: 75,000

20200317CrashSERVICE BRAKES

ON MARCH 7, 2020 THE DRIVER ENTERED A PARKING LOT OF A RETAIL ESTABLISHMENT. THE DRIVER, USING THE BRAKES AND TRAVELING AT LESS THAN 5 MILES PER HOUR, TURNED INTO A PARKING SPACE. AS THE DRIVER NEGOTIATED THE TURN INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND CRASHED HEADFIRST INTO A RETAIL SIGNAGE POLE. DESPITE DEPRESSING THE BRAKES AS HARD AS POSSIBLE, THE DRIVER COULD NOT STOP THE CAR ONCE THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED. THE CAR WOULD HAVE LANDED IN A BUSY FOU

Mileage: 45,000

20200317CrashVEHICLE SPEED CONTROL

ON MARCH 7, 2020 THE DRIVER ENTERED A PARKING LOT OF A RETAIL ESTABLISHMENT. THE DRIVER, USING THE BRAKES AND TRAVELING AT LESS THAN 5 MILES PER HOUR, TURNED INTO A PARKING SPACE. AS THE DRIVER NEGOTIATED THE TURN INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND CRASHED HEADFIRST INTO A RETAIL SIGNAGE POLE. DESPITE DEPRESSING THE BRAKES AS HARD AS POSSIBLE, THE DRIVER COULD NOT STOP THE CAR ONCE THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED. THE CAR WOULD HAVE LANDED IN A BUSY FOU

Mileage: 45,000

20191009CrashAIR BAGS

TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED A PARKED VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND THE FRONT DRIVER'S SEAT BELT DID NOT RETRACT DURING THE IMPACT. AS A RESULT, THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED A FRACTURED RIGHT HAND, MULTIPLE LACERATIONS ON HIS FOREHEAD THAT REQUIRED 29 STITCHES, NECK PAIN, WHIPLASH, AND A CONCUSSION. THE

Mileage: 80,000

20191009CrashSEAT BELTS

TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED A PARKED VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND THE FRONT DRIVER'S SEAT BELT DID NOT RETRACT DURING THE IMPACT. AS A RESULT, THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED A FRACTURED RIGHT HAND, MULTIPLE LACERATIONS ON HIS FOREHEAD THAT REQUIRED 29 STITCHES, NECK PAIN, WHIPLASH, AND A CONCUSSION. THE

Mileage: 80,000

20190920CrashVEHICLE SPEED CONTROL

2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE UNINTENDED ACCELERATION CAUSED A CRASH INTO A WALL AND ANOTHER VEHICLE. THE AIBAGS DEPLOYED. THE DRIVER AND TO PASSENGER RECEIVED MINOR CUTS AND BRUISES. THE VEHICLE WAS TOTALED. *JS

20190917CrashSERVICE BRAKES

MY VEHICLE WHILE HOLDING THE BRAKE (STATIONARY) AT A STOP SIGH, THE VEHICLE ACCELERATED AND HIT THE BACK OF THE CAR IN FRONT.. FOR 5 DAYS IT WORKED AND THE FOLLOWING WEDNESDAY IT ACCELERATED AGAIN ( IN MOTION) WHILE PARKING IN THE HANDICAP SPACE AT IDLE SPEED AND BRAKES. TOYOTA MOTOR NORTH AMERICA, INC. SENT ME A LETTER THAT STATED THAT THEY COULD NOT FIND ANY PROBLEM WITH THE VEHICLE. THEIR INSPECTOR CALLED ME AND TOLD ME THE CAR WORKED GREAT AND THE MASTER WARNING SIGNAL WAS NOT FLASHING NOR

Mileage: 108,421

20190917CrashVEHICLE SPEED CONTROL

MY VEHICLE WHILE HOLDING THE BRAKE (STATIONARY) AT A STOP SIGH, THE VEHICLE ACCELERATED AND HIT THE BACK OF THE CAR IN FRONT.. FOR 5 DAYS IT WORKED AND THE FOLLOWING WEDNESDAY IT ACCELERATED AGAIN ( IN MOTION) WHILE PARKING IN THE HANDICAP SPACE AT IDLE SPEED AND BRAKES. TOYOTA MOTOR NORTH AMERICA, INC. SENT ME A LETTER THAT STATED THAT THEY COULD NOT FIND ANY PROBLEM WITH THE VEHICLE. THEIR INSPECTOR CALLED ME AND TOLD ME THE CAR WORKED GREAT AND THE MASTER WARNING SIGNAL WAS NOT FLASHING NOR

Mileage: 108,421

20190407VISIBILITY/WIPER

THE REAR RETRACTABLE SUNSHADE WENT UP AND LOCKED IN PLACE AND WILL NOT RETRACT UNDER ANY CIRCUMSTANCES. AT NIGHT IT BECOMES VERY DIFFICULT TO SEE ANY VEHICLES BEHIND YOU. BACKING UP BECOMES A PROBLEM AS WELL FOR IT BECOMES HARD TO SEE PEDESTRIANS AS THEY PASS BEHIND YOU IN PARKING LOTS. VERY DANGEROUS DEFECT AND I HAVE SEEN MANY REPORTS OF THIS HAPPENING.

Mileage: 36,000

20160314CrashSTRUCTURE:BODY

WHILE PARKING MY CAR, THE MOTOR SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL HAVING BEEN DEPRESSED. THE CAR SURGED FORWARD AND EVEN AFTER THE BRAKE WAS APPLIED THE ENGINE CONTINUED TO ACCELERATE FOR SEVERAL SECONDS.

Mileage: 14,200

20160314CrashFUEL/PROPULSION SYSTEM

WHILE PARKING MY CAR, THE MOTOR SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL HAVING BEEN DEPRESSED. THE CAR SURGED FORWARD AND EVEN AFTER THE BRAKE WAS APPLIED THE ENGINE CONTINUED TO ACCELERATE FOR SEVERAL SECONDS.

Mileage: 14,200

20160314CrashVEHICLE SPEED CONTROL

WHILE PARKING MY CAR, THE MOTOR SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL HAVING BEEN DEPRESSED. THE CAR SURGED FORWARD AND EVEN AFTER THE BRAKE WAS APPLIED THE ENGINE CONTINUED TO ACCELERATE FOR SEVERAL SECONDS.

Mileage: 14,200

20150422CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE REVERSING INTO A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE VEHICLE BEHIND IT. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,400.

Mileage: 14,400

20150113CrashAIR BAGS

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CONTACT PASSED OUT BEHIND THE WHEEL. THE VEHICLE VEERED OFF INTO A DITCH AND CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPD

Mileage: 1,000

20140901FireELECTRICAL SYSTEM

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH ON A CLEAR SUNNY DAY THE WINDSHIELD WIPERS TURNED ON AND BEGAN TO OPERATE AT FULL SPEED AND WOULD NOT RESPOND AT ATTEMPTS TO STOP THEM. THE HORN STARTED GOING OFF WITH ALARM NOISES IN THE VEHICLE. THE SMELL OF AN ELECTRICAL ODOR AND WHITE SMOKE BEGAN TO ENTER THE CABIN THROUGH THE DASH. ATTEMPTS TO PULL THE VEHICLE OVER WERE PREVENTED AS THE STEERING WHEEL LOCKED. THE BRAKES WOULD NOT RESPOND OR WORK DESPITE STEPPING ON THEM WITH BOTH FEET AND A

Mileage: 1,800

20140901FireSTEERING

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH ON A CLEAR SUNNY DAY THE WINDSHIELD WIPERS TURNED ON AND BEGAN TO OPERATE AT FULL SPEED AND WOULD NOT RESPOND AT ATTEMPTS TO STOP THEM. THE HORN STARTED GOING OFF WITH ALARM NOISES IN THE VEHICLE. THE SMELL OF AN ELECTRICAL ODOR AND WHITE SMOKE BEGAN TO ENTER THE CABIN THROUGH THE DASH. ATTEMPTS TO PULL THE VEHICLE OVER WERE PREVENTED AS THE STEERING WHEEL LOCKED. THE BRAKES WOULD NOT RESPOND OR WORK DESPITE STEPPING ON THEM WITH BOTH FEET AND A

Mileage: 1,800

20140901FireVISIBILITY/WIPER

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH ON A CLEAR SUNNY DAY THE WINDSHIELD WIPERS TURNED ON AND BEGAN TO OPERATE AT FULL SPEED AND WOULD NOT RESPOND AT ATTEMPTS TO STOP THEM. THE HORN STARTED GOING OFF WITH ALARM NOISES IN THE VEHICLE. THE SMELL OF AN ELECTRICAL ODOR AND WHITE SMOKE BEGAN TO ENTER THE CABIN THROUGH THE DASH. ATTEMPTS TO PULL THE VEHICLE OVER WERE PREVENTED AS THE STEERING WHEEL LOCKED. THE BRAKES WOULD NOT RESPOND OR WORK DESPITE STEPPING ON THEM WITH BOTH FEET AND A

Mileage: 1,800

20140311CrashSTEERING

2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, HE HEARD A STRANGE NOISE COMING FROM UNDER THE PASSENGER SEAT. AS HE MADE A TURN, THE STEERING WHEEL DID NOT RESPOND AND INSTEAD OF SNAPPING BACK INTO A 12 O'CLOCK POSITION, IT STAYED LOCKED INTO THE TURN. HE COULD NOT TURN THE WHEEL TO STRAIGHTEN OUT THE VEHICLE. AS HE LOOKED UP, HE SAW HE WAS ABOUT TO CRASH INTO AN ONCOMING VEHICLE. WITH NO TIME TO REACT, HE HIT THE ONCOMING