TOYOTA AVALON · model year

2004 TOYOTA AVALON

252 NHTSA complaints, 36 crash reports, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004TOYOTAAVALON carries 252 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 36 crashes, 0 fires, 23 injuries, and 4 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 AVALON is air bags with 122 filings, followed by steering (24) and vehicle speed control (23). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 51 investigation files overlapping the 2004 AVALON, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

252
Complaints
36
Crashes
0
Fires
23
Injuries
4
Deaths

Total Complaints

252 filings

Crashes Reported

36 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
AIR BAGS122
STEERING24
VEHICLE SPEED CONTROL23
ELECTRICAL SYSTEM10
SEAT BELTS7
AIR BAGS:FRONTAL5
ENGINE AND ENGINE COOLING4
UNKNOWN OR OTHER4
POWER TRAIN3
SUSPENSION3
FUEL SYSTEM, GASOLINE3
ENGINE3
STRUCTURE2
STEERING:HYDRAULIC POWER ASSIST:PUMP2
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL2

Recalls (3)

10V34500029/07/2010

STEERING

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUAL

15V04300028/01/2015

AIR BAGS:FRONTAL

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5,

11V53900009/11/2011

ENGINE AND ENGINE COOLING

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE

Recent Complaints

20240805SUSPENSION

Ella tuvo realmente la culpa

20240805FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Ella tuvo realmente la culpa

20210312ENGINE

CAR MAKES A VERY, VERY LOUD SCREECHING SOUND WHEN STARTED WITH A/C OR HEATING ON (BUT MORE COMMONLY WITH A/C). THE SOUND WILL SOMETIMES DIE DOWN OR STOP ONCE A/C IS TURNED OFF, BUT NOT ALWAYS. PUDDLES CAN TRIGGER THE SOUND AS WELL. SOUND CAN BE HEARD MAINLY UPON INITAL STARTUP BUT CAN OCCUR AFTER CAR IS IN MOTION.

20210312POWER TRAIN

CAR MAKES A VERY, VERY LOUD SCREECHING SOUND WHEN STARTED WITH A/C OR HEATING ON (BUT MORE COMMONLY WITH A/C). THE SOUND WILL SOMETIMES DIE DOWN OR STOP ONCE A/C IS TURNED OFF, BUT NOT ALWAYS. PUDDLES CAN TRIGGER THE SOUND AS WELL. SOUND CAN BE HEARD MAINLY UPON INITAL STARTUP BUT CAN OCCUR AFTER CAR IS IN MOTION.

20210217STRUCTURE:BODY

I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.

Mileage: 106,500

20210217ENGINE

I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.

Mileage: 106,500

20210217SUSPENSION

I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.

Mileage: 106,500

20190718ELECTRICAL SYSTEM

THE ECU ITSELF IS NOT WORKING, WHICH THEY ARE SUPPOSED TO NEVER STOP WORKING. WELL OURS STOPPED WORKING AND THE LICENSED MECHANIC WILL NOT WORK ON IT IF IT IS RECALLED. WE ARE LITERALLY WAITING ON TOYOTA TO FIX OUR CAR. THEY HAVE NOT DONE SO. THE HOLE ECU NOT JUST PART OF IT.

Mileage: 208,000

20190316AIR BAGS

AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS. SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER. MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING. REVERSED BACKWARDS A LITTLE BIT AND WIGGLED THE STEERING WHEEL, IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES AND USUALLY IN WET WEATHER. MY CAR IS LISTED IN THE AIR BAG RECALL OF 2015; HOWEVER, I HAVE NOT BEEN NOTIFIED OF WHAT TO DO NEXT AND IT HAS NOW BEEN MORE THAN 3 YEARS SINCE FIRST NOTIFICATION.

Mileage: 284,000

20190316STEERING

AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS. SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER. MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING. REVERSED BACKWARDS A LITTLE BIT AND WIGGLED THE STEERING WHEEL, IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES AND USUALLY IN WET WEATHER. MY CAR IS LISTED IN THE AIR BAG RECALL OF 2015; HOWEVER, I HAVE NOT BEEN NOTIFIED OF WHAT TO DO NEXT AND IT HAS NOW BEEN MORE THAN 3 YEARS SINCE FIRST NOTIFICATION.

Mileage: 284,000

20181228AIR BAGS

(1) AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS THIS SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER.. (2) WHEN MOVING AND MAKING A RIGHT TURN, THE DOOR LOCKS CLICK OPEN AND THE INTERIOR LIGHT GOES ON FOR A FEW SECONDS, THIS HAPPENS DAILY.

Mileage: 110,000

20181228ELECTRICAL SYSTEM

(1) AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS THIS SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER.. (2) WHEN MOVING AND MAKING A RIGHT TURN, THE DOOR LOCKS CLICK OPEN AND THE INTERIOR LIGHT GOES ON FOR A FEW SECONDS, THIS HAPPENS DAILY.

Mileage: 110,000

20180905STEERING

MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING ..THIS MORNING I WAS JUST STARTING MY CAR AND WAS TURNING LEFT AND MY STEERING WHEEL LOCKED AND I WENT UP THE SIDEWALK AND ALMOST HIT THE FENCE AND I COULDN'T MOVE IT I REVERSED BACKWARDS A LITTLE BIT AND WIGGLE THE STEERING WHEEL AND IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES NOW USUALLY IN THE MORNING. AND MY MILEAGE IS 140,822

Mileage: 140,822

20180808AIR BAGS

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE AND THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

Mileage: 122,000

20180808STEERING

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE AND THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

Mileage: 122,000

20180304AIR BAGS

TAKATA RECALL

20171128AIR BAGS

#15V043 THE AIRBAG INDICATOR LIGHT BLINKING, NEVER STOPS, WHETHER DRIVING OR PARKED. I PURCHASED THIS CAR USED, IN MARYLAND, WHERE IT PASSED THEIR INSPECTION AND WILL PASS MY INSPECTION IN PENNSYLVANIA, BUT DOES CONCERN ME. I SOLD MY 1999 TOYOTA AVALON XL TO MY GRANDDAUGHTER AND NEVER HAD THIS PROBLEM. ACCORDING TO THE CAR FAX THIS VEHICLE NEVER GOT A RECALL, BUT GOT THE RECALL # FROM THE INTERNET. SEEMS THIS IS A PROBLEM THAT THE TOYOTA AVALON HAS, ALONG WITH MANY OTHER VEHICLES.

20170803AIR BAGS

I RECEIVED NOTICE FOR THIS RECALL IN 2015. NHTSA RECALL NUMBER: 15V043 RECALL DATE: JANUARY 27, 2015 MANUFACTURER RECALL NUMBER: ESG NOTHING HAS BEEN DONE IN 2.5 YEARS.

Mileage: 61,000

20170802CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS STATIONARY AND BEING SHIFTED INTO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT HEARD THE ENGINE REV AND THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE CONTACT SPOKE WITH SLOANE TOYOTA OF GLENSIDE (503 N EASTON RD, GLENSIDE, PA 19038) WHO DOCUMENTED THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

20170726UNKNOWN OR OTHER

MY CAR KEYS CAN BE REMOVED WITHOUT PUTTING THE CAR IN P.THE CAR WAS STATIONARY IN A PARKING SPACE AND ROLLED BACK.

Mileage: 61,700

Compare 2004TOYOTAAVALON to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2004 TOYOTA AVALON have?
The 2004 TOYOTA AVALON has 252 NHTSA complaints, 36 crashes, 0 fires, 23 injuries, and 4 deaths reported.
Are there any recalls for the 2004 TOYOTA AVALON?
Yes, the 2004 TOYOTA AVALON has 3 recall(s). The most common affected component is STEERING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 TOYOTA AVALON?
The most-complained component for the 2004 TOYOTA AVALON is AIR BAGS with 122 complaints. Other frequently reported areas include STEERING and VEHICLE SPEED CONTROL.
Is the 2004 TOYOTA AVALON safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.