Total Complaints
351 filings
TOYOTA AVALON · model year
351 NHTSA complaints, 68 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003TOYOTAAVALON carries 351 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 68 crashes, 2 fires, 40 injuries, and 2 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 AVALON is air bags with 180 filings, followed by vehicle speed control (45) and electrical system (18). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 51 investigation files overlapping the 2003 AVALON, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
351 filings
Crashes Reported
68 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| AIR BAGS | 180 |
| VEHICLE SPEED CONTROL | 45 |
| ELECTRICAL SYSTEM | 18 |
| STEERING | 18 |
| SERVICE BRAKES, HYDRAULIC | 8 |
| ENGINE | 7 |
| SUSPENSION | 6 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 5 |
| SEAT BELTS | 5 |
| SERVICE BRAKES | 4 |
| UNKNOWN OR OTHER | 4 |
| STRUCTURE | 3 |
| TIRES | 3 |
| SEATS | 3 |
| SUSPENSION:FRONT | 3 |
STEERING
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUAL
AIR BAGS:FRONTAL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5,
I was driving back home, out of no where my car went out of control, went left, then right, hit something and flipped over twice to end in a hill against the traffic with 4 flat tires. The air bag did not deployed. I did hit the windshield. The car was total.
Purchased car used 11/2020 Jan 14 2021 had 2 open recalls steering casting defect and wire harness filter to deflect noise from ecm . I lost control of communication of operations. 12/2022 steering lock bar The past 2 years uncovered everything on my own. Learned somebody died in 2003 Avalon in Texas about steering locking up. Plan to talk to class action lawyers over airbag and steering. And arrange my own lawyer with settlement lawyers to make this repair and all tsb to be performed. I will never buy a car unless I can find all tsb problems associated with that car. I hope recalls can be opened especially when you guys in government state safety ,compliance and emissions do not expire. Recall
turn off the lights inside panel. The level of heat all the way up, the same with the gasoline level. The internal lights blink. Loss of power.
The contact owns a 2003 Toyota Avalon. The contact stated while driving 40 mph, the vehicle started smoking and the engine stalled. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,000.
Mileage: 96,000
What component or system failed or malfunctioned, and is it available for inspection upon request? 1- AUG 2020- MEGA MOTERS- PURCHASSED AUTO- CARFAX AND AUTO GURO- RECOMMENDED THIS VEHISCAL AND SALES PITCH INCLUDED THESE COMPANIES- HE SAID HE DOES GOOD BUSINESS- HE SAID HE WILL FIX ALL ISSUES IF THE ISSUE WAS WITH-IN 30 DAYS- CAR DROVE FINE- HE PUT AN INSPECTION STICKER- IT DID NOT SMOKE THEN BECAUSE HE HAD A HELPER WHO STARTED THE CAR AND PLACED INSPECTION STICKER READIN 10;2021? BUT IT WAS AUGUST 2020? THE HELPER DROVE IT TO THE FRONT OF THE DEALERSHIP- AFTER I PAID 7000.00 AND THUS DID NOT SEE START UP SMOKE AT THE DEALERSHIP 2. AT START UP - TOOK MY TWO SISTERS FOR A TEST DRIVE- GREY SMOKE- SAME DAY- AS PURCHASSED - SHOCK ISSUES-SUSPENTION AND DEALER- MY SISTER WAS DRIVING AS i CALLED TO TELL HIM i LOVED THE CAR AND IT SEEMED TO RUN FINE- EXCEPT FOR THE SMOKE ANDRED OIL LIGHT AND THE SHOCKS- SUSPENTION- UNCOMFORTABLE SCRAPING SOUND- I WILL FIX- AS HE SAID HE FORGOT TO PUT THE N
What component or system failed or malfunctioned, and is it available for inspection upon request? 1- AUG 2020- MEGA MOTERS- PURCHASSED AUTO- CARFAX AND AUTO GURO- RECOMMENDED THIS VEHISCAL AND SALES PITCH INCLUDED THESE COMPANIES- HE SAID HE DOES GOOD BUSINESS- HE SAID HE WILL FIX ALL ISSUES IF THE ISSUE WAS WITH-IN 30 DAYS- CAR DROVE FINE- HE PUT AN INSPECTION STICKER- IT DID NOT SMOKE THEN BECAUSE HE HAD A HELPER WHO STARTED THE CAR AND PLACED INSPECTION STICKER READIN 10;2021? BUT IT WAS AUGUST 2020? THE HELPER DROVE IT TO THE FRONT OF THE DEALERSHIP- AFTER I PAID 7000.00 AND THUS DID NOT SEE START UP SMOKE AT THE DEALERSHIP 2. AT START UP - TOOK MY TWO SISTERS FOR A TEST DRIVE- GREY SMOKE- SAME DAY- AS PURCHASSED - SHOCK ISSUES-SUSPENTION AND DEALER- MY SISTER WAS DRIVING AS i CALLED TO TELL HIM i LOVED THE CAR AND IT SEEMED TO RUN FINE- EXCEPT FOR THE SMOKE ANDRED OIL LIGHT AND THE SHOCKS- SUSPENTION- UNCOMFORTABLE SCRAPING SOUND- I WILL FIX- AS HE SAID HE FORGOT TO PUT THE N
What component or system failed or malfunctioned, and is it available for inspection upon request? 1- AUG 2020- MEGA MOTERS- PURCHASSED AUTO- CARFAX AND AUTO GURO- RECOMMENDED THIS VEHISCAL AND SALES PITCH INCLUDED THESE COMPANIES- HE SAID HE DOES GOOD BUSINESS- HE SAID HE WILL FIX ALL ISSUES IF THE ISSUE WAS WITH-IN 30 DAYS- CAR DROVE FINE- HE PUT AN INSPECTION STICKER- IT DID NOT SMOKE THEN BECAUSE HE HAD A HELPER WHO STARTED THE CAR AND PLACED INSPECTION STICKER READIN 10;2021? BUT IT WAS AUGUST 2020? THE HELPER DROVE IT TO THE FRONT OF THE DEALERSHIP- AFTER I PAID 7000.00 AND THUS DID NOT SEE START UP SMOKE AT THE DEALERSHIP 2. AT START UP - TOOK MY TWO SISTERS FOR A TEST DRIVE- GREY SMOKE- SAME DAY- AS PURCHASSED - SHOCK ISSUES-SUSPENTION AND DEALER- MY SISTER WAS DRIVING AS i CALLED TO TELL HIM i LOVED THE CAR AND IT SEEMED TO RUN FINE- EXCEPT FOR THE SMOKE ANDRED OIL LIGHT AND THE SHOCKS- SUSPENTION- UNCOMFORTABLE SCRAPING SOUND- I WILL FIX- AS HE SAID HE FORGOT TO PUT THE N
CAR'S STEERING STOPS TURNING WHILE DRIVING IN THE INITIAL 5 MINUTES OF DRIVE, IT OCCURS MOSTLY WHEN WEATHER IS HUMID ( RAINING). THE EPISODE OCCURS WHEN I TRY TO TURN THE STEERING AND RECOVERS AFTER I FORCIBLY TURN THE STIFF STEERING.
Mileage: 4
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WERE PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, MIAMI, FL 33156) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LIGHT SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE BATTERY WAS ALSO REPLACED. AFTER THE VEHICLE WAS REPAIRED, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT ACCELERATE. FOR THE PAST YEAR AND A HALF, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mileage: 25,000
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WERE PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, MIAMI, FL 33156) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LIGHT SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE BATTERY WAS ALSO REPLACED. AFTER THE VEHICLE WAS REPAIRED, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT ACCELERATE. FOR THE PAST YEAR AND A HALF, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mileage: 25,000
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WERE PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, MIAMI, FL 33156) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LIGHT SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE BATTERY WAS ALSO REPLACED. AFTER THE VEHICLE WAS REPAIRED, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT ACCELERATE. FOR THE PAST YEAR AND A HALF, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mileage: 25,000
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WERE PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, MIAMI, FL 33156) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LIGHT SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE BATTERY WAS ALSO REPLACED. AFTER THE VEHICLE WAS REPAIRED, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT ACCELERATE. FOR THE PAST YEAR AND A HALF, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mileage: 25,000
THE AUTO SURGES FORWARD AS I'M TRYING TO STOP EITHER AT A STOP LIGHT OR PARKING SPOT. THIS HAS HAPPENED 3 OR 4 TIMES AND MY MECHANIC SAID THE ONLY WAY TO FIX IT WOULD BE FOR IT TO HAPPEN WHILE HE WAS DRIVING IT. THERE'S NO PATTERN TO WHEN IT HAPPENS BUT IT'S SCARY AND I'M AFRAID TO LET MY WIFE DRIVE IT. IT HAPPENED YESTERDAY AS I WAS COMING TO A COMPLETE STOP BEFORE ENTERING A 2 LANE HIGHWAY. THE OTHER TIMES IT HAPPENED WAS PULLING INTO A PARKING SPOT AND APPLYING THE BRAKES TO STOP. I NOW PUT THE CAR IN NEUTRAL WHEN IT HAPPENS AND THE ENGINE IS RACING AWAY. PUTTING MY FOOT ON THE BRAKE ISN'T ENOUGH TO COME TO A COMPETE STOP. I'VE READ OTHER COMPLAINTS ABOUT THIS HAPPENING WITH NO HONEST ANSWER FOR CORRECTING IT. MOSTLY TRAIL AND ERROR. TOYOTA HAS TO KNOW THE ANSWER BUT THERE'S NO SERVICE BULLETINS FROM THEM. I'M AFRAID THAT IT'S GOING TO CAUSE A SERIOUS ACCIDENT OR BODILY INJURY TO ME OR MY WIFE. NHTSB HAS GOT TO LOOK INTO THIS ASAP. P.S. MY CAR HAS 71000 MILES ON IT.
Mileage: 71,000
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING ON SEVERAL OCCASIONS, THE SRS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BEECHMONT TOYOTA (8667 BEECHMONT AVE, CINCINNATI, OH 45255, (513) 388-3800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,807.
Mileage: 230,807
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING ON SEVERAL OCCASIONS, THE SRS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BEECHMONT TOYOTA (8667 BEECHMONT AVE, CINCINNATI, OH 45255, (513) 388-3800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,807.
Mileage: 230,807
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED INJURIES TO THE FACE, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO RICE TOYOTA (2630 BATTLEGROUND AVE, NC GREENSBORO, NC 27408, (336) 387-6004), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1808082730. THE APPROXIMATE FAILURE MILEAGE WAS 244,000.
Mileage: 244,000
I DROVE INTO A PARKING SPOT, PUT MY CAR INTO PARK & RELEASED MY FOOT FROM THE BRAKE. THE CAR ROLLED BACK AS IF IT WAS IN REVERSE. I APPLIED THE BRAKES, SHIFTED THE GEAR INTO DRIVE & DROVE BACK UP INTO THE SPACE. I PUT THE CAR BACK INTO PARK, RELEASED THE BRAKES, ONLY TO HAVE THE CAR ROLL BACK AGAIN. I PULLED BACK UP INTO THE PARKING SPOT, SHIFTED BACK INTO PARK & THIS TIME PUT ON PARKING BRAKES. I GOT OUT OF THE CAR & WENT INTO THE STORE. WHEN I CAME BACK, MY CAR WOULD NOT START. NOT ONLY WOULD IT NOT START, IT WOULD NOT MAKE ANY SORT OF NOISE (WHICH IS HOW I KNEW IT WASN'T THE BATTERY). I CALLED FOR A TOW & THE TOW TRUCK OPERATOR WAS ABLE TO GET IT TO START IN GEAR NEUTRAL.
Mileage: 170,000
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (PUEBLO TOYOTA, 2220 U S 50 W, PUEBLO, CO 81008) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 174,457.
Mileage: 174,457
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (PUEBLO TOYOTA, 2220 U S 50 W, PUEBLO, CO 81008) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 174,457.
Mileage: 174,457
CAR WAS IDLING IN PARK, PLACED SHIFT INTO REVERSE, CAR ACCELERATED FORWARD WITH MOTOR RACING INTO A BENCH, DESTROYING IT. JAMMED SHIFT BACK INTO PARK SHUT OFF MOTOR. RESTARTED CAR. PLACE SHIFT IN REV AND BACKED OFF BENCH. CAR WORKED PROPERLY. HAD CAR TOWED TO REPAIR SHOP.
Mileage: 160,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.