Total Complaints
45 filings
TOYOTA 4 RUNNER · model year
45 NHTSA complaints, 12 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002TOYOTA4 RUNNER carries 45 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 1 fire, 15 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 4 RUNNER is tires with 3 filings, followed by service brakes, hydraulic:antilock/traction control/electronic limited slip (3) and engine and engine cooling:engine (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 51 investigation files overlapping the 2002 4 RUNNER, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
45 filings
Crashes Reported
12 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| TIRES | 3 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 3 |
| ENGINE AND ENGINE COOLING:ENGINE | 3 |
| SUSPENSION | 3 |
| SUSPENSION:FRONT | 3 |
| WHEELS:LUGS/NUTS/BOLTS/STUDS | 2 |
| VEHICLE SPEED CONTROL | 2 |
| AIR BAGS | 2 |
| FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM | 2 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 1 |
| STEERING: STEERING WHEEL/HANDLE BAR | 1 |
| STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM | 1 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES | 1 |
| SEAT BELTS:FRONT | 1 |
| ELECTRICAL SYSTEM | 1 |
DT*: THE CONTACT STATED HAVING OTHER PROBLEMS AFTER RECALL #05V225000 REGARDING SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS PERFORMED IN 07/06. DURING THE MONTH OF 08/06, THERE WAS A BEEPING SOUND AND AN UNKNOWN LIGHT ON THE DASHBOARD ILLUMINATED INTERMITTENTLY, WHEN THE VEHICLE MADE LEFT TURNS, OR SWITCHED LANES. THIS OCCURRED MANY TIMES, PRIOR TO THE INCIDENT WHICH OCCURRED ON 08/28/06. WHILE CHANGING LANES AT 55 MPH ON A DRY HIGHWAY ON 08/28/06, THE STEERING WHEEL AND BRAKES LOCKED UP. ALSO, A VIBRATION WAS FELT COMING FROM THE STEERING WHEEL. THE VEHICLE PULLED OVER AND WAS TURNED OFF. IT RESTARTED IMMEDIATELY AND THE STEERING WHEEL UNLOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE CONTACT DROVE TO WORK, CONTACTED THE DEALER WHO HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE SERVICE MANAGER DETERMINED THAT THE PROBLEMS WAS DUE TO THE REAR BRAKES. BOTH REAR BRAKES WERE REPLACED, BUT THE PROBLEM PERSISTED. WHEN DRIVEN OUT OF THE PAR
Mileage: 60,500
DRIVING CAR AND HEARD LOUD BANG NOISE CAR IMMEDIATELY STARTS SLOWING DOWN AND OIL LIGHT COMES ON AFTER CAR STOPS OIL IS POURING OUT FROM UNDERNEATH THE MOTOR. WE SEND CAR TO THE DEALERSHIP THEY SAY THE ENGINE HAS THROWN A ROD. MOTOR NEEDS TO BE REPLACED THE CAR HAS 72,000 MILES ON IT . A PERSON IN THE SERVICE DEPT SAYS THEY HAVE HAD A LOT OF PROBLEMS WITH THIS MOTOR IT IS VERY WEAK. WE CALL OTHER MECHANICS TO GET ESTIMATES THEY SAY THEY TO HAVE SEEN A LOT OF PROBLEMS WITH THIS MOTOR. WE HAVEN'T DONE ANYTHING WITH THE CAR WE ARE STILL HOPING FOR SOME HELP FROM TOYOTA. ALSO WE GAVE THE DEALERSHIP ALL OF OUR OIL CHANGE RECORDS THAT WERE DONE ON TIME. *JB
Mileage: 72,000
2002 TOYOTA 4RUNNER FRONT END MAKES LOUD NOISES, WHEN GOING OVER HIGH BUMPS AND SOME STIFFNESS IN STEERING. *TS THE BATTERY NEEDED TO BE REPLACE DUE TO LITTLE OR NO FLUIDS, NOISES WERE COMING FROM THE FRONT END, THE SHOCK WERE LEAKING, AND TRANSMISSION FLUID WAS LEAKING. THE CONSUMER REQUESTED A REPLACEMENT OF THE FRONT SUSPENSION/LOWER BALL JOINTS AND THE LEAKING SHOCKS AT NO COST. *SC
Mileage: 17,557
2002 TOYOTA 4RUNNER FRONT END MAKES LOUD NOISES, WHEN GOING OVER HIGH BUMPS AND SOME STIFFNESS IN STEERING. *TS THE BATTERY NEEDED TO BE REPLACE DUE TO LITTLE OR NO FLUIDS, NOISES WERE COMING FROM THE FRONT END, THE SHOCK WERE LEAKING, AND TRANSMISSION FLUID WAS LEAKING. THE CONSUMER REQUESTED A REPLACEMENT OF THE FRONT SUSPENSION/LOWER BALL JOINTS AND THE LEAKING SHOCKS AT NO COST. *SC
Mileage: 17,557
2002 TOYOTA 4RUNNER FRONT END MAKES LOUD NOISES, WHEN GOING OVER HIGH BUMPS AND SOME STIFFNESS IN STEERING. *TS THE BATTERY NEEDED TO BE REPLACE DUE TO LITTLE OR NO FLUIDS, NOISES WERE COMING FROM THE FRONT END, THE SHOCK WERE LEAKING, AND TRANSMISSION FLUID WAS LEAKING. THE CONSUMER REQUESTED A REPLACEMENT OF THE FRONT SUSPENSION/LOWER BALL JOINTS AND THE LEAKING SHOCKS AT NO COST. *SC
Mileage: 17,557
WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE LOST ALL POWER. THIS SITUATION COULD BE FATAL, AT HIGHWAY SPEEDS. LUCKILY, NOBODY WAS INJURED. FURTHER INVESTIGATION REVEALED A FAULTY RHEOSTAT IN THE THROTTLE BODY OF THE FUEL SYSTEM. THE RHEOSTATE FAILURE CAUSES THE BUTTERFLY VALVE TO CLOSE, THUS NOT LETTING ENOUGH AIR INTO THE INTAKE MANIFOLD. DUE TO THE LACK OF AIR, THE ENGINE "STALLS OUT", CAUSING THE VEHICLE TO DECELERATE VERY QUICKLY. REPLACEMENT OF THE THROTTLE BODY CORRECTED THE PROBLEM, WITH NO FURTHER INCICENTS OCCURING.
Mileage: 41,153
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
DT: 2002 TOYOTA 4 RUNNER - THE OIL IS GETTING THICK AND GELLING. THE VEHICLE IS USING A LOT OF OIL, AND BLOWING BLACK SMOKE CAME FROM THE TAIL PIPE. THE DEALER SAID THIS WAS A COMMON PROBLEM FOR SOME TOYOTA OF THIS YEAR, MAKE AND MODELS, AND TOYOTA DID HAVE THE HIGHEST AMOUNT OF COMPLAINTS ON THE CONSUMER COMPLAINT WEBSITE. IT STARTED TO BLOW THE BLACK SMOKE DRIVING. TOOK VEHICLE TO DEALER, AND THE DEALERSHIP SAID IT WAS A OIL GELLING PROBLEM. DEALERSHIP STATED THAT THE MOTOR WOULD HAVE TO BE TORN TO FIND OUT WHAT CAUSED THIS PROBLEM. THIS WOULD BE AT THE CONSUMER'S EXPENSE. MANUFACTURER SAID THEY WOULD NOT BE ABLE TO HELP THE CONSUMER WITH THIS PROBLEM. THERE WAS AN EXTENDED WARRANTY ON THIS VEHICLE, AND THE MANUFACTURER STATED THAT THIS WOULD NOT BE COVERED DUE TO THE MAINTENANCE THAT HAD DONE ON THE VEHICLE. *AK
SHORTLY AFTER PURCHASING MY 4 RUNNER, I NOTICED A DISTINCT SHAKING AND SHUDDERING OF THE FRNT END AND ESPECIALLY IN THE STEERING WHEEL. IT REALLY BECAME IMPOSSIBLE T TAKE HE VEHICLE OVER 65 MPH. I HAVE TAKEN THE CAR IN FOR SERVICE AND WAS ALWAYS TOLD THE SAME THING. THERE IS NO PROBLEM . I HAVE HAD NEW TIRES PUT ON THE CAR, NEW BRAKES AND YET THE CAR CONTINUES TO VIBRATE TO THE POINT THAT I AM NOW AFRAID TO DRIVE THE VEHICLE. THE STERING IS ABSOLUTELY MADDENING AND I FEAR A FATAL CRASH. TOYOTA FOLSOM LAKE REFUSES TO ADMIT THERE IS A PROBLEM AND WILL DO NOTHING. THE 2002 TOYOTA WA RECALLED FOR THE SEALS FAILING ON THE WINDOWS. I TOOK IT IN AND THEY SUPPOSEDLY FIXED THE SEALS. THEY NOW HANG DOWN FOR ALL THE WORLD TO SEE. GREAT IMPRESSION FOR TOYOTA MANUFACTURING COMPANY.WHEN YOU APPLY THE BRAKES THE WHOLE CAR GOES INTO SPASMS LIKE IT IS GOING TO FALL APART. THE TOYOTA 4 RUNNER IS A PIECE OF TRASH AND DEFINITELY A LEMON FROM DAY ONE. I FOR ONE, WILL NEVER PURCHASE ANOTHER JAPA
SHORTLY AFTER PURCHASING MY 4 RUNNER, I NOTICED A DISTINCT SHAKING AND SHUDDERING OF THE FRNT END AND ESPECIALLY IN THE STEERING WHEEL. IT REALLY BECAME IMPOSSIBLE T TAKE HE VEHICLE OVER 65 MPH. I HAVE TAKEN THE CAR IN FOR SERVICE AND WAS ALWAYS TOLD THE SAME THING. THERE IS NO PROBLEM . I HAVE HAD NEW TIRES PUT ON THE CAR, NEW BRAKES AND YET THE CAR CONTINUES TO VIBRATE TO THE POINT THAT I AM NOW AFRAID TO DRIVE THE VEHICLE. THE STERING IS ABSOLUTELY MADDENING AND I FEAR A FATAL CRASH. TOYOTA FOLSOM LAKE REFUSES TO ADMIT THERE IS A PROBLEM AND WILL DO NOTHING. THE 2002 TOYOTA WA RECALLED FOR THE SEALS FAILING ON THE WINDOWS. I TOOK IT IN AND THEY SUPPOSEDLY FIXED THE SEALS. THEY NOW HANG DOWN FOR ALL THE WORLD TO SEE. GREAT IMPRESSION FOR TOYOTA MANUFACTURING COMPANY.WHEN YOU APPLY THE BRAKES THE WHOLE CAR GOES INTO SPASMS LIKE IT IS GOING TO FALL APART. THE TOYOTA 4 RUNNER IS A PIECE OF TRASH AND DEFINITELY A LEMON FROM DAY ONE. I FOR ONE, WILL NEVER PURCHASE ANOTHER JAPA
SHORTLY AFTER PURCHASING MY 4 RUNNER, I NOTICED A DISTINCT SHAKING AND SHUDDERING OF THE FRNT END AND ESPECIALLY IN THE STEERING WHEEL. IT REALLY BECAME IMPOSSIBLE T TAKE HE VEHICLE OVER 65 MPH. I HAVE TAKEN THE CAR IN FOR SERVICE AND WAS ALWAYS TOLD THE SAME THING. THERE IS NO PROBLEM . I HAVE HAD NEW TIRES PUT ON THE CAR, NEW BRAKES AND YET THE CAR CONTINUES TO VIBRATE TO THE POINT THAT I AM NOW AFRAID TO DRIVE THE VEHICLE. THE STERING IS ABSOLUTELY MADDENING AND I FEAR A FATAL CRASH. TOYOTA FOLSOM LAKE REFUSES TO ADMIT THERE IS A PROBLEM AND WILL DO NOTHING. THE 2002 TOYOTA WA RECALLED FOR THE SEALS FAILING ON THE WINDOWS. I TOOK IT IN AND THEY SUPPOSEDLY FIXED THE SEALS. THEY NOW HANG DOWN FOR ALL THE WORLD TO SEE. GREAT IMPRESSION FOR TOYOTA MANUFACTURING COMPANY.WHEN YOU APPLY THE BRAKES THE WHOLE CAR GOES INTO SPASMS LIKE IT IS GOING TO FALL APART. THE TOYOTA 4 RUNNER IS A PIECE OF TRASH AND DEFINITELY A LEMON FROM DAY ONE. I FOR ONE, WILL NEVER PURCHASE ANOTHER JAPA
FRONT END FAILED VEHICLE GOT OUT OF CONTROL AND HIT THE WALL TOYOTA 4 RUNNER YR 2002
Mileage: 53,000
MY CAR HAS BEEN SHAKING IN THE FRONT WHEN I APPLY MY BRAKES AND ALSO WHEN I GET TO A SPEED OF ABOUT 70MPH. I REPLACED THE FRONT BRAKES AND ROTERS ON THE CAR, KNOWING THAT THERE WAS ABSOLUTELY NOTHING WRONG WITH THEM, BUT NO MECHANIC COULD FIGURE ANYTHING ELSE OUT AND THEY GAVE THAT A SHOT. I HAVE KEPT THE ORIGINAL BRAKES AND ROTERS TO SHOW THAT THEY WERE ABSOLUTELY FINE. I HAVE SPENT A TOTAL OF ABOUT $133.00 FOR THESE REPAIRS WITH NO SUCCESS. I SEEN THE RECALL THAT WAS POSTED ON THE WORLD NEWS ON 5/17 AND THE SYMPTOMS THAT THEY WERE DESCRIBING MATCHED WHAT MY SUV WAS DOING. I HAVE NOT RECEIVED A RECALL NOTICE ON THIS PROBLEM YET.
Mileage: 65,000
APRIL 28, 2005, NO INJURIES. CONTACT STATES HE WAS WEARING A SEAT BELT. IT WAS RAINY. AND WHILE DRIVING 45 MPH VEHICLE LOST CONTROL AND VEERED TO THE RIGHT. TRIED TO STEER LEFT, BUT STEERING WHEEL WOULD NOT GO LEFT. APPLIED BRAKES, AND THEY FAILED. THEN, HIT SEMI TRAILER TRUCK ON LEFT SIDE. CONTACT HAS REGULAR MAINTENANCE HAS SERVICE RECORDS. *AK
Mileage: 45,000
APRIL 28, 2005, NO INJURIES. CONTACT STATES HE WAS WEARING A SEAT BELT. IT WAS RAINY. AND WHILE DRIVING 45 MPH VEHICLE LOST CONTROL AND VEERED TO THE RIGHT. TRIED TO STEER LEFT, BUT STEERING WHEEL WOULD NOT GO LEFT. APPLIED BRAKES, AND THEY FAILED. THEN, HIT SEMI TRAILER TRUCK ON LEFT SIDE. CONTACT HAS REGULAR MAINTENANCE HAS SERVICE RECORDS. *AK
Mileage: 45,000
FUEL GAUGE HAND GONE TO FULL AND DROPPED TO EMPTY WHILE DRIVING. TOOK VEHICLE TO DEALER, AND CONSUMER WAS INFORMED THAT THEY COULDN'T FIND ANYTHING WRONG.*AK
Mileage: 28,000
I BOUGHT A 2002 4RUNNER SPORT FROM JIM BARKLEY TOYOTA IN ASHEVILLE NC. SHORTLY AFTER PURCHASING THE VEHICLE I NOTICED A VIBRATION IN THE BRAKES. I HAD THEM CHECKED AND WAS TOLD THE ROTORS WERE WARPED AND HAD THEM TURNED. A FEW MONTHS LATER IT HAPPENED AGAIN ,AND I HAD TO PUT A NEW SET ON. THEN ONCE AGAIN I HAD TO REPLACE THEM, WHEN WE DID WE ALSO REPLACED THE PADS AND THE ENTIRE SYSTEM WAS NOT WORKING AND WE BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT, AND THEY WORKED ON IT AND STATED THAT IT WOULD BE $3000 TO FIX IT BECAUSE THE CALIPERS AND ACTUATOR WOULD NEED REPLACING. I AM SURE WHEN I PAY FOR THIS THE PROBLEM WILL COME BACK AND THEY WILL TRY TO GET EVEN MORE MONEY FROM ME.*AK
Mileage: 1,000
I BOUGHT A 2002 4RUNNER SPORT FROM JIM BARKLEY TOYOTA IN ASHEVILLE NC. SHORTLY AFTER PURCHASING THE VEHICLE I NOTICED A VIBRATION IN THE BRAKES. I HAD THEM CHECKED AND WAS TOLD THE ROTORS WERE WARPED AND HAD THEM TURNED. A FEW MONTHS LATER IT HAPPENED AGAIN ,AND I HAD TO PUT A NEW SET ON. THEN ONCE AGAIN I HAD TO REPLACE THEM, WHEN WE DID WE ALSO REPLACED THE PADS AND THE ENTIRE SYSTEM WAS NOT WORKING AND WE BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT, AND THEY WORKED ON IT AND STATED THAT IT WOULD BE $3000 TO FIX IT BECAUSE THE CALIPERS AND ACTUATOR WOULD NEED REPLACING. I AM SURE WHEN I PAY FOR THIS THE PROBLEM WILL COME BACK AND THEY WILL TRY TO GET EVEN MORE MONEY FROM ME.*AK
Mileage: 1,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.