Total Complaints
163 filings
TOYOTA 4 RUNNER · model year
163 NHTSA complaints, 30 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997TOYOTA4 RUNNER carries 163 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 30 crashes, 0 fires, 16 injuries, and 5 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 4 RUNNER is service brakes, hydraulic:antilock/traction control/electronic limited slip with 15 filings, followed by suspension:rear (12) and tires (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 51 investigation files overlapping the 1997 4 RUNNER, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
163 filings
Crashes Reported
30 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 15 |
| SUSPENSION:REAR | 12 |
| TIRES | 11 |
| SUSPENSION | 11 |
| POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL | 10 |
| TIRES:TREAD/BELT | 6 |
| AIR BAGS:FRONTAL | 5 |
| ENGINE AND ENGINE COOLING:ENGINE | 5 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 5 |
| UNKNOWN OR OTHER | 4 |
| SEAT BELTS:FRONT:ANCHORAGE | 4 |
| WHEELS | 4 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 3 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 3 |
A) WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEED OF 45-55 MPH THE ENGINE SHUT ITSELF OFF WITHOUT ME OR ANY PART OF MY BODY EVEN TOUCHING THE KEY OR DO ANYTHING TO PROVOKE SUCH EVENT. B) I WAS DRIVING ALONG WITH THE FLOW DURING RUSH OUR WHEN FAILURE OCCURRED. I WAS IN DRIVE THE WHOLE TIME AND WAS USING ONLY THE ACCELERATOR, AND OCCASIONALLY THE BRAKE PEDAL TO ADJUST MY SPEED TO TRAFFIC. I WAS NOT CHANGING GEARS OR TOUCHING THE GEAR SHIFTER. C) THIS WAS THE THIRD INCIDENT TO OCCUR IN A SPAN OF ABOUT ONE YEAR. ALL INCIDENTS HAPPENED WHILE DRIVING ON THE HIGHWAY IN TRAFFIC WITH ENGINE IN NORMAL OPERATING TEMPERATURE] AND AT ESTIMATED SPEED OF 40 TO 60 MPH. D) FIRST INCIDENT, I THOUGHT MAYBE I HAD DONE SOMETHING TO CAUSE THE FAILURE AND DIDN'T REPORT IT. SECOND INCIDENT, I TOOK THE CAR TO MY TOYOTA DEALER AND HE REFUSED TO REGISTER MY COMPLAINT. HE SAID THAT BECAUSE I DIDN'T BRING THE CAR IN QUICKLY ENOUGH THE INCIDENT WOULD BE GONE FROM THE ONBOARD COMPUTER MEMORY. THEREFORE,
Mileage: 65,000
WHEN IT RAINS WATER COMES IN THE VENT ON THE BACK OF THE HOOD AT WINDSHIELD KEEPS MY CARPET SOAKED HOW CAN THIS BE FIXED? ALSO MY HOOD LATCH IS NOT TIGHT ENOUGH MY HOOD GOES UP 2 INCHES WHEN IM AT TOP SPEEDS (55 OR 65). *JB
WHEN IT RAINS WATER COMES IN THE VENT ON THE BACK OF THE HOOD AT WINDSHIELD KEEPS MY CARPET SOAKED HOW CAN THIS BE FIXED? ALSO MY HOOD LATCH IS NOT TIGHT ENOUGH MY HOOD GOES UP 2 INCHES WHEN IM AT TOP SPEEDS (55 OR 65). *JB
DT: THE CONTACT STATED THE REAR BUMPER RUSTED AND CORRODED. THE RUST WAS COMPLETELY THROUGH THE MIDDLE SECTION OF THE BUMPER. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Mileage: 130,000
DT: 1997 TOYOTA 4 RUNNER. THE CONSUMER STATED THERE WERE TWO DIFFERENT MAJOR BRAKING PROBLEMS WITH THE BRAKING SYSTEM. THE VEHICLE STARTED HAVING BRAKING PROBLEMS AT 19,900 MILES. WHEN THE BRAKES WERE APPLIED THEY BECAME WEAK. THIS TOOK 6 MONTHS TO DIAGNOSE, THE MASTER CYLINDER WAS LEAKING. SHE WAS THEN INFORMED THE VEHICLE WAS UNSAFE TO DRIVE. THIS WAS REPLACED AT 24,000 MILES. SHE HAS ALSO BEEN EXPERIENCING PROBLEMS SINCE LATE 2003. WHEN CHECKED SHE WAS TOLD THERE WAS NOTHING WRONG. WHEN THE BRAKES WERE APPLIED, ESPECIALLY ON WET PAVEMENT, THE VEHICLE WOULD SLIDE. SHE WAS TOLD IT WAS PROBABLY THE ABS, SHE STATES IT WAS BRAKING DIFFERENTLY THAN PRIOR TO THE PROBLEM. SHE TOOK THE VEHICLE TO DEALER ON AUGUST 19, 2005. THE PARKING BRAKE HANDLE WAS PULLING UP HIGHER THAN USUAL. THIS WAS CHECKED, AND THEY FOUND THE REAR BRAKE PADS WERE SOAKED IN OIL. THIS REQUIRED THE SEALS, BEARINGS, RETAINERS, SENSOR RINGS AND THE REAR BRAKE SHOES TO BE REPLACED. SHE FELT THERE WAS A DESI
Mileage: 19,900
DT: 1997 TOYOTA 4 RUNNER. THE CONSUMER STATED THERE WERE TWO DIFFERENT MAJOR BRAKING PROBLEMS WITH THE BRAKING SYSTEM. THE VEHICLE STARTED HAVING BRAKING PROBLEMS AT 19,900 MILES. WHEN THE BRAKES WERE APPLIED THEY BECAME WEAK. THIS TOOK 6 MONTHS TO DIAGNOSE, THE MASTER CYLINDER WAS LEAKING. SHE WAS THEN INFORMED THE VEHICLE WAS UNSAFE TO DRIVE. THIS WAS REPLACED AT 24,000 MILES. SHE HAS ALSO BEEN EXPERIENCING PROBLEMS SINCE LATE 2003. WHEN CHECKED SHE WAS TOLD THERE WAS NOTHING WRONG. WHEN THE BRAKES WERE APPLIED, ESPECIALLY ON WET PAVEMENT, THE VEHICLE WOULD SLIDE. SHE WAS TOLD IT WAS PROBABLY THE ABS, SHE STATES IT WAS BRAKING DIFFERENTLY THAN PRIOR TO THE PROBLEM. SHE TOOK THE VEHICLE TO DEALER ON AUGUST 19, 2005. THE PARKING BRAKE HANDLE WAS PULLING UP HIGHER THAN USUAL. THIS WAS CHECKED, AND THEY FOUND THE REAR BRAKE PADS WERE SOAKED IN OIL. THIS REQUIRED THE SEALS, BEARINGS, RETAINERS, SENSOR RINGS AND THE REAR BRAKE SHOES TO BE REPLACED. SHE FELT THERE WAS A DESI
Mileage: 19,900
DT: 1997 TOYOTA 4 RUNNER. THE CONSUMER STATED THERE WERE TWO DIFFERENT MAJOR BRAKING PROBLEMS WITH THE BRAKING SYSTEM. THE VEHICLE STARTED HAVING BRAKING PROBLEMS AT 19,900 MILES. WHEN THE BRAKES WERE APPLIED THEY BECAME WEAK. THIS TOOK 6 MONTHS TO DIAGNOSE, THE MASTER CYLINDER WAS LEAKING. SHE WAS THEN INFORMED THE VEHICLE WAS UNSAFE TO DRIVE. THIS WAS REPLACED AT 24,000 MILES. SHE HAS ALSO BEEN EXPERIENCING PROBLEMS SINCE LATE 2003. WHEN CHECKED SHE WAS TOLD THERE WAS NOTHING WRONG. WHEN THE BRAKES WERE APPLIED, ESPECIALLY ON WET PAVEMENT, THE VEHICLE WOULD SLIDE. SHE WAS TOLD IT WAS PROBABLY THE ABS, SHE STATES IT WAS BRAKING DIFFERENTLY THAN PRIOR TO THE PROBLEM. SHE TOOK THE VEHICLE TO DEALER ON AUGUST 19, 2005. THE PARKING BRAKE HANDLE WAS PULLING UP HIGHER THAN USUAL. THIS WAS CHECKED, AND THEY FOUND THE REAR BRAKE PADS WERE SOAKED IN OIL. THIS REQUIRED THE SEALS, BEARINGS, RETAINERS, SENSOR RINGS AND THE REAR BRAKE SHOES TO BE REPLACED. SHE FELT THERE WAS A DESI
Mileage: 19,900
DT: 1997 TOYOTA 4 RUNNER. THE CONSUMER STATED THERE WERE TWO DIFFERENT MAJOR BRAKING PROBLEMS WITH THE BRAKING SYSTEM. THE VEHICLE STARTED HAVING BRAKING PROBLEMS AT 19,900 MILES. WHEN THE BRAKES WERE APPLIED THEY BECAME WEAK. THIS TOOK 6 MONTHS TO DIAGNOSE, THE MASTER CYLINDER WAS LEAKING. SHE WAS THEN INFORMED THE VEHICLE WAS UNSAFE TO DRIVE. THIS WAS REPLACED AT 24,000 MILES. SHE HAS ALSO BEEN EXPERIENCING PROBLEMS SINCE LATE 2003. WHEN CHECKED SHE WAS TOLD THERE WAS NOTHING WRONG. WHEN THE BRAKES WERE APPLIED, ESPECIALLY ON WET PAVEMENT, THE VEHICLE WOULD SLIDE. SHE WAS TOLD IT WAS PROBABLY THE ABS, SHE STATES IT WAS BRAKING DIFFERENTLY THAN PRIOR TO THE PROBLEM. SHE TOOK THE VEHICLE TO DEALER ON AUGUST 19, 2005. THE PARKING BRAKE HANDLE WAS PULLING UP HIGHER THAN USUAL. THIS WAS CHECKED, AND THEY FOUND THE REAR BRAKE PADS WERE SOAKED IN OIL. THIS REQUIRED THE SEALS, BEARINGS, RETAINERS, SENSOR RINGS AND THE REAR BRAKE SHOES TO BE REPLACED. SHE FELT THERE WAS A DESI
Mileage: 19,900
I WAS DRIVING ON AN INTERSTATE LOOP AT APPROXIMATELY 30 MPH. AT THE TOP OF THE LOOP, AS I STRAIGHTENED THE WHEEL THE VEHICLE BEGAN TO ROCK BACK AND FORTH AS THOUGH IT WAS GOING TO FLIP OVER. THE ROCKING TURNED INTO FISHTAILING, AND THE STEERING WHEEL WAS FORCEFULLY PULLED TO THE LEFT. THIS CAUSED THE VEHICLE TO TRAVEL ACROSS TWO LANES OF TRAFFIC AND HIT A GUARDRAIL, ENDING UP FACING ONCOMING FREEWAY TRAFFIC. THE AIRBAGS WERE DEPLOYED. I WAS 4 MONTHS PREGNANT AND TRAVELLING WITH MY 10 MONTH OLD SON. I WAS ABLE TO DRIVE TO SAFETY IN THE MEDIAN. THIS ACCIDENT WAS A TOTAL MYSTERY TO ME SINCE I WAS NOT TRAVELLING AT AN EXCESSIVE SPEED. THE GROUND WAS SLIGHTLY WET FROM A BRIEF SPRINKLE.
Mileage: 102,000
WHILE PULLING AWAY FROM A STOP POSITION AT 10 MPH RIGHT, THE SIDE FRONT OF THE VEHICLER DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO A REPAIR SHOP, AND THE MECHANIC DETERMINED THAT THE UPPER AND THE LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK THE BALL JOINT SNAPPED, CAUSING THE FRONT END OF THE VEHICLE TO COLLAPSE. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE FAULTY PART AND REPAIRS. *SC *JB
Mileage: 116,000
WHILE PULLING AWAY FROM A STOP POSITION AT 10 MPH RIGHT, THE SIDE FRONT OF THE VEHICLER DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO A REPAIR SHOP, AND THE MECHANIC DETERMINED THAT THE UPPER AND THE LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK THE BALL JOINT SNAPPED, CAUSING THE FRONT END OF THE VEHICLE TO COLLAPSE. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE FAULTY PART AND REPAIRS. *SC *JB
Mileage: 116,000
COMPLAINT RECEIVED VIA EMAIL. THE BRAKES FAILED MANY TIMES ON MY CAR AND THEY WERE IN THE REPAIR SHOP FOUR TIMES. EACH TIME THEY FIXED IT TEMPORARILY. ALSO, THEY INDICATED THAT OIL OR GREASE WAS LEAKING FROM THE DIFFERENTIAL AND COATING THE BRAKE PADS, RENDERING THEM INEFFECTIVE. THE SYMPTOMS INCLUDED THE ANTI LOCK BRAKES KICKING IN TOO OFTEN/ LOSS OF BRAKING POWER, AND JOLTING AT SLOW SPEEDS. LAST TIME IN THE REPAIR SHOP THEY GUARANTEED THAT PROBLEM WAS FIXED, YET THE SAME PROBLEM RECURRED. THIS WAS VERY DANGEROUS. THEY TOLD ME THIS WAS NOT THE ONLY INCIDENT, AND THAT NEW MODELS WERE DESIGNED TO FIX THIS FLAW. WHAT ABOUT THE SAFETY OF THOSE DRIVING 1997 MODELS ? *AK
COMPLAINT RECEIVED VIA EMAIL. THE BRAKES FAILED MANY TIMES ON MY CAR AND THEY WERE IN THE REPAIR SHOP FOUR TIMES. EACH TIME THEY FIXED IT TEMPORARILY. ALSO, THEY INDICATED THAT OIL OR GREASE WAS LEAKING FROM THE DIFFERENTIAL AND COATING THE BRAKE PADS, RENDERING THEM INEFFECTIVE. THE SYMPTOMS INCLUDED THE ANTI LOCK BRAKES KICKING IN TOO OFTEN/ LOSS OF BRAKING POWER, AND JOLTING AT SLOW SPEEDS. LAST TIME IN THE REPAIR SHOP THEY GUARANTEED THAT PROBLEM WAS FIXED, YET THE SAME PROBLEM RECURRED. THIS WAS VERY DANGEROUS. THEY TOLD ME THIS WAS NOT THE ONLY INCIDENT, AND THAT NEW MODELS WERE DESIGNED TO FIX THIS FLAW. WHAT ABOUT THE SAFETY OF THOSE DRIVING 1997 MODELS ? *AK
MY REAR AXLE SEAL IS LEAKING ON THE BRAKE SHOES. I HAVE ALREADY REPLACED IT TWICE. ONCE IN THE WINTER OF 2002 AND AGAIN IN THE SPRING OF 2003. THE FIRST TIME IT HAPPENED I HAD AN ACCIDENT WHERE MY BRAKES FAILED AND I REAR ENDED SOMEBODY. THE REAR BRAKE SHOES WERE SATURATED WITH AXLE GREASE. I RECENTLY TOOK IT TO A SHOP AND THEY NEED TO BE REPLACED AGAIN. THE MECHANIC SAID THEY WOULDN'T TOUCH IT AND I HAVE TO TAKE IT A DEALER. THEY THINK I MIGHT HAVE TO GO AS FAR AS REPLACING THE AXLE IN ORDER TO STOP THE PROBLEM FROM RECURRING. *JB
Mileage: 75,000
NAR 02/13/2003. WHEN THE CONSUMER ATTEMPTED TO A TURN, THE REAR OF THE VEHICLE SUDDENLY BEGAN SWINGING IN AN ANTI-CLOCKWISE DIRECTION PUTTING THE VEHICLE OUT OF CONTROL. THE CONSUMER NOW OWNS ANOTHER TOYOTA 4 RUNNER AND HAS SINCE RECEIVED A RECALL NOTICE FOR THE CURRENT VEHICLE. THE COSUMER IS REQUESTING REIMBURSEMENT FOR THE FIRST TOYOTA 4RUNNER WHICH HAD DAMAGED POSSIBLY DUE TO THE SUSPENSION WHICH IS NOW ON RECALL. RECALL# 02V021000 *JB
WHEN THE CONSUMER ADJUSTED THE DRIVER 'S SIDE SEAT, IT COLLAPSED FROM THE BOTTOM, AND THE MAIN BOLT SHEARED OFF. THE CONSUMER CONTACTED THE DEALER. *AK THE WELD WAS DEFECTIVE AND THE METAL WAS VERY THIN. THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Mileage: 119,651
THE CONSUMER RECEIVED NHTSA RECALL 02V021000 REGARDING THE REAR SUSPENSION. NO PARTS WERE AVAILABLE. *JB
DRIVING IN #1 LANE OF FREEWAY WHEN A STOPPED VEHICLE PROTRUDING INTO THE LANE NECESSITATED ME TO TAKE EVASIVE ACTION. I SWERVED TO THE RIGHT AND AVOIDED THE CAR AND THEN SWERVED BACK TO THE LEFT TO AVOID CAR IN LANE TO MY RIGHT. AT THIS POINT I FELT THE CAR GET BUMPY AND I WAS UNABLE TO STEER FORWARD AND WAS PULLED TO THE LEFT AND INTO THE CENTER DIVIDER. THE LEFT REAR WHEEL HAD SNAPPED OFF THE AXLE AND THE CAR WAS DRAGGING ON THE PAVEMENT I WAS KNOCKED UNCONSCIOUS AND MY LEFT FOOT WAS BROKEN.*AK
Mileage: 74,557
WHILE DRIVING HEAD GASKET BLEW OUT. DEALERSHIP WAS AWARE OF THE PROBLEM , BUT DID NOT RESOLVE IT. *AK
Mileage: 130,000
CONSUMER INDICATED THAT DEALERSHIP TOLD HIM THAT THIS VEHICLE WAS INCLUDED IN A RECALL. WHEN VEHICLE WAS BROUGHT TO THE DEALERSHIP FLOOR MANAGER WON'T HONOR THE RECALL ON CERTAIN 2-WHEEL DRIVE AND 4-WHEEL DRIVE SPORT UTILITY VEHICLES, A COMBINATION OF HEAVY LOADING , SIMULTANEOUS LOADING TO REAR GROSS AXLE WEIGHT RATING AND GROSS VEHICLE WEIGHT RATING, AND SEVERE STEERING MANEUVERS COULD CAUSE THE 2-WHEEL DRIVE TO LOSE DIRECTIONAL STABILITY. *AK THE CONSUMER CONTACTED TOYOTA 13 TIMES BUT THEY FAILED TO FIX THE PROBLEM. THIS PROBLEM ALSO CAUSED EXCESS TIRE WEAR. *NM
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.