2020 TESLA MODEL Y
470 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 69 |
| UNKNOWN OR OTHER | 50 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 44 |
| VEHICLE SPEED CONTROL | 35 |
| SERVICE BRAKES | 34 |
| SUSPENSION | 27 |
| STEERING | 25 |
| ELECTRICAL SYSTEM | 24 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 19 |
| AIR BAGS | 17 |
| LANE DEPARTURE: ASSIST | 16 |
| VISIBILITY/WIPER | 16 |
| STRUCTURE:BODY | 12 |
| LANE DEPARTURE: WARNING | 11 |
| SEAT BELTS | 11 |
Recalls (22)
EXTERIOR LIGHTING
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard n
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicle
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirem
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first c
SUSPENSION:CRITICAL FASTENERS
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
SEAT BELTS
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
SEAT BELTS:REAR/OTHER:RETRACTOR
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
SUSPENSION
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to co
SUSPENSION:FRONT:CONTROL ARM
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
EXTERIOR LIGHTING:TAIL LIGHTS
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
STEERING:AUTOMATED/ADAPTIVE STEERING
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling st
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope
ELECTRICAL SYSTEM:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these veh
ELECTRICAL SYSTEM:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these veh
ELECTRICAL SYSTEM:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these ve
ELECTRICAL SYSTEM:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Fede
Recent Complaints
The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along with that, the car stopped receiving/installing over the air software updates, the lane markings in the display disappeared, and the automatic cancelling turn signals stopped working (requiring me to manually cancel them). I took it to Tesla service and was told that the car needs a new computer at a cost of approximately $2,300. To answer the bullet points above: 1. The main vehic
The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along with that, the car stopped receiving/installing over the air software updates, the lane markings in the display disappeared, and the automatic cancelling turn signals stopped working (requiring me to manually cancel them). I took it to Tesla service and was told that the car needs a new computer at a cost of approximately $2,300. To answer the bullet points above: 1. The main vehic
The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along with that, the car stopped receiving/installing over the air software updates, the lane markings in the display disappeared, and the automatic cancelling turn signals stopped working (requiring me to manually cancel them). I took it to Tesla service and was told that the car needs a new computer at a cost of approximately $2,300. To answer the bullet points above: 1. The main vehic
Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes blank and then restarts. In recorded events, when reverse was selected during an MCU reboot interval, the rearview camera image did not display until the reboot completed. Recorded rear camera unavailability during reverse was approximately 10â17 seconds. MCU crash/reboot behavior was observed to be repeatable, including predictable occurrence while the vehicle was in the built-in
Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes blank and then restarts. In recorded events, when reverse was selected during an MCU reboot interval, the rearview camera image did not display until the reboot completed. Recorded rear camera unavailability during reverse was approximately 10â17 seconds. MCU crash/reboot behavior was observed to be repeatable, including predictable occurrence while the vehicle was in the built-in
Car was on complete auto pilot on mayland highway 270 and car suddenly took exit with any command and notification. Car was very close , few feet away from the guardrail at 55 mile per hour. This could have been a life threatening event with such decisions made by car. I saved all the dash cam videos of such two occurrence. I no longer have any trust in auto pilot software after too many mishaps with recent updates.
Car was on complete auto pilot on mayland highway 270 and car suddenly took exit with any command and notification. Car was very close , few feet away from the guardrail at 55 mile per hour. This could have been a life threatening event with such decisions made by car. I saved all the dash cam videos of such two occurrence. I no longer have any trust in auto pilot software after too many mishaps with recent updates.
Car was on complete auto pilot on mayland highway 270 and car suddenly took exit with any command and notification. Car was very close , few feet away from the guardrail at 55 mile per hour. This could have been a life threatening event with such decisions made by car. I saved all the dash cam videos of such two occurrence. I no longer have any trust in auto pilot software after too many mishaps with recent updates.
I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance arms and control arms. This happened three times so far, attached are two repairs that was required previously. Per report with Tesla staff, this has been a recurring issue. Per additional Tesla owners, this has been a frequent issue amongst many different Tesla forums. Now I have to get it repaired for the third time. I bought a used Tesla that was certified by Tesla, problems
I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance arms and control arms. This happened three times so far, attached are two repairs that was required previously. Per report with Tesla staff, this has been a recurring issue. Per additional Tesla owners, this has been a frequent issue amongst many different Tesla forums. Now I have to get it repaired for the third time. I bought a used Tesla that was certified by Tesla, problems
I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance arms and control arms. This happened three times so far, attached are two repairs that was required previously. Per report with Tesla staff, this has been a recurring issue. Per additional Tesla owners, this has been a frequent issue amongst many different Tesla forums. Now I have to get it repaired for the third time. I bought a used Tesla that was certified by Tesla, problems
I brought the car to the dealership to work on the recalls that are all done by over the air download. The car is not receiving the updates so I brought the car to the dealership to force the download on their computers. They stated they will not do any work on the car without doing a high voltage inspection due to the car being salvage. The charge for the inspection is almost $1500. The recalls have nothing to do with the high voltage but they are requiring me to pay it before they fix the reca
Interior of glass roof - dangerously hot on sunny days, capable of causing burns. This problem has caused several family members including children to yelp in pain due to brief contact with the glass (heads meeting glass surface while placing children in car seat, getting in and out of car seat and hands brushing against glass surface). The temperature inside the tesla also far exceeds other cars I go into. This is easily reproducible on any spring/summer day. I understand there are cars with
While driving at approximately 39,000 miles, the vehicle developed loud rattling and creaking noises from the front suspension when steering or backing out. A Tesla service center inspected the car and confirmed that both front lower lateral link assemblies were completely torn and required replacement. This failure placed safety at risk by compromising front suspension stability and steering control. The issue was confirmed and repaired by Tesla, and the replaced components are available for i
While driving at approximately 39,000 miles, the vehicle developed loud rattling and creaking noises from the front suspension when steering or backing out. A Tesla service center inspected the car and confirmed that both front lower lateral link assemblies were completely torn and required replacement. This failure placed safety at risk by compromising front suspension stability and steering control. The issue was confirmed and repaired by Tesla, and the replaced components are available for i
The mechanical door release cable for the rear doors is not accessible without a screwdriver. This safety door release mechanism should be accessible without tools in case of emergency.
The rear trunk smashed my fingers. I pressed the open button on the rear trunk and heard it unlatch. I stuck my hand under the trunk to try to help it open up. The trunk quickly reached, smashing my fingers. I was able to press the open button again and lift the trunk up. The could break someoneâs fingers off completely, especially a small child. A warning is 100% necessary. I thought it was unlatched and would open since I heard it unlatch and it looked as if it was opening, albeit very slowl
Problem: I purchased a 2020 Tesla Model Y Long Range AWD, EPA-certified at 316 miles. My vehicle consistently delivers only 120â150 miles per full charge, and just ~80 miles from the recommended daily 80% â 20% SOC window. This is less than half the advertised/certified range. I have meticulously logged trips since July 2025, recording start/end battery %, mileage, Wh/mi, and driving conditions. Even after following Teslaâs own efficiency guidance (Chill Mode, conservative HVAC, no Sentry
Problem: I purchased a 2020 Tesla Model Y Long Range AWD, EPA-certified at 316 miles. My vehicle consistently delivers only 120â150 miles per full charge, and just ~80 miles from the recommended daily 80% â 20% SOC window. This is less than half the advertised/certified range. I have meticulously logged trips since July 2025, recording start/end battery %, mileage, Wh/mi, and driving conditions. Even after following Teslaâs own efficiency guidance (Chill Mode, conservative HVAC, no Sentry
On [XXX], I identified a severe and unacceptable loss of driving range in my 2020 Tesla Model Y (VIN: [XXX] , mileage: 59,127 miles). The vehicle now shows only ~180 miles of range at 100% charge, compared to the original advertised 316 miles â representing a ~43% loss of range. This degradation is far outside normal industry standards for EV battery health. This loss of range significantly impacts vehicle safety, as trip planning becomes unreliable and there is a heightened risk of being str