Total Complaints
32 filings
TESLA MODEL X · model year
32 NHTSA complaints, 4 crash reports, and 8 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2024TESLAMODEL X carries 32 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 MODEL X is unknown or other with 5 filings, followed by forward collision avoidance: automatic emergency braking (4) and forward collision avoidance: adaptive cruise control (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2024 MODEL X. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
32 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 5 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 4 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 4 |
| SUSPENSION | 3 |
| ELECTRICAL SYSTEM | 2 |
| EXTERIOR LIGHTING | 2 |
| AIR BAGS | 2 |
| SEAT BELTS | 2 |
| VEHICLE SPEED CONTROL | 2 |
| SEATS | 1 |
| SERVICE BRAKES | 1 |
| WHEELS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| POWER TRAIN | 1 |
| STEERING | 1 |
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicle
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirem
AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Winds
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
AIR BAGS
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
BACK OVER PREVENTION:SOFTWARE
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stand
STEERING: STEERING WHEEL/HANDLE BAR
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
EXTERIOR LIGHTING:HEADLIGHTS
Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
It was a windy day I was driving to work I was only driving max 14 mph and there were leaves flying due to the wind and without any warning the phantom break came on and my car just randomly stopped. It was in my neighborhood at 1830. It left me traumatized for few minutes because there was no need for the car to randomly stop like it did. The outcome could have been an injury if I was on the freeway or if a car was behind me. Till this day ever time I drive it i wonder if I will have the same incident again.
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle weâve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which the vehicle has either driven off the road or abruptly slammed on the brakes without warning. Despite two prior service appointments at the Tesla Service Center in Sarasota, FL, these issues remain unresolved. We also scheduled a third appointment, which Tesla later cancelled.
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle weâve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which the vehicle has either driven off the road or abruptly slammed on the brakes without warning. Despite two prior service appointments at the Tesla Service Center in Sarasota, FL, these issues remain unresolved. We also scheduled a third appointment, which Tesla later cancelled.
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle weâve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which the vehicle has either driven off the road or abruptly slammed on the brakes without warning. Despite two prior service appointments at the Tesla Service Center in Sarasota, FL, these issues remain unresolved. We also scheduled a third appointment, which Tesla later cancelled.
Tesla remotely blocks a car powertrain without warning if a service invoice wasnât paid before leaving a service center. This poses a safety risk because the car might unexpectedly become non-driving, such as after returning from a hike with young kids in a remote area, without water, food, or medications. To reproduce this issue, follow these steps: 1. Leave a Tesla service before a service or part is charged to the card on file (this can happen for various reasons). 2. Park the car in an underground parking garage or a remote area with no cellular connectivity. 3. Attempt to return home. The result is that the car will be blocked by an unknown PIN, even if the invoice was automatically charged to the card on file while driving. Without Internet connectivity, itâs impossible to work around the PIN. The car has be towed to an area with cellular connectivity to resolve the issue.
The vehicle experienced serious drive control failures on three separate dates: September 21, 2024; October 2, 2024; and July 26, 2025. On each occasion, acceleration was either severely delayed or completely unresponsive, and the vehicle rolled backward when attempting to move forward on an incline. The following warnings appeared on the dashboard: âStability Control Disabled,â ESC (Electronic Stability Control) warning light, and Air Suspension System warning. These symptoms occurred both while stationary and while driving. The vehicle was brought to Tesla service centers twiceâon October 10, 2024, and September 2, 2025. On both occasions, Tesla stated that the issue could not be reproduced and returned the vehicle without performing any repairs. During the second visit, Tesla performed a $275 wheel alignment adjustment. The service report noted that the warning lights âmay be restored on next drive.â I was verbally told that adjusting the alignment might help identify t
The vehicle experienced serious drive control failures on three separate dates: September 21, 2024; October 2, 2024; and July 26, 2025. On each occasion, acceleration was either severely delayed or completely unresponsive, and the vehicle rolled backward when attempting to move forward on an incline. The following warnings appeared on the dashboard: âStability Control Disabled,â ESC (Electronic Stability Control) warning light, and Air Suspension System warning. These symptoms occurred both while stationary and while driving. The vehicle was brought to Tesla service centers twiceâon October 10, 2024, and September 2, 2025. On both occasions, Tesla stated that the issue could not be reproduced and returned the vehicle without performing any repairs. During the second visit, Tesla performed a $275 wheel alignment adjustment. The service report noted that the warning lights âmay be restored on next drive.â I was verbally told that adjusting the alignment might help identify t
The vehicle experienced serious drive control failures on three separate dates: September 21, 2024; October 2, 2024; and July 26, 2025. On each occasion, acceleration was either severely delayed or completely unresponsive, and the vehicle rolled backward when attempting to move forward on an incline. The following warnings appeared on the dashboard: âStability Control Disabled,â ESC (Electronic Stability Control) warning light, and Air Suspension System warning. These symptoms occurred both while stationary and while driving. The vehicle was brought to Tesla service centers twiceâon October 10, 2024, and September 2, 2025. On both occasions, Tesla stated that the issue could not be reproduced and returned the vehicle without performing any repairs. During the second visit, Tesla performed a $275 wheel alignment adjustment. The service report noted that the warning lights âmay be restored on next drive.â I was verbally told that adjusting the alignment might help identify t
i was in full self driving mode. the car wanted to turn left but i thought it was going in the wrong direction so i tried to continue straight by turning the wheel to the right forcefully but the car would not let me take over and i crashed into a guard rail. when i tried to brake it was not able to stop soon enough, i have a dash cam footage. i have taken over the this way numerous times and it usually does not require much force to do so, this time it simply would not allow me to control the wheel. no one was hurt other that a guard rail. the car was totaled by insurance company. the police assisted me but i never received a police report. no pictures to share, just a dashcam video but i dont know if that would be helpful since there isn't a way to upload it that i can see. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Purchased this vehicle new from Tesla on March 29, 2024. As I got home I hear a pop sound come from underneath the car and the abs warning light came on. The vehicle lost some of the functions like regenerative breaking and cruise control. The suspension was also inoperable. I brought the car in on the first availible service date to get the repair done which took a few days. After repair was completed I went back to pick the car up only to have the same warnings appear on the odometer and lost of functionality again 20 minutes into driving home. I contacted Tesla and they gave me another appointment at a different service center. I then brought the car to the other service center and they corrected the ABS and other warning light issue. However, I been experiencing vibration on highways when breaking and regenerative breaking. Since the beginning of ownership. I mentioned it to them but the told me vibrations can be normal with these cars so I endured it ever since until it felt worst
Purchased this vehicle new from Tesla on March 29, 2024. As I got home I hear a pop sound come from underneath the car and the abs warning light came on. The vehicle lost some of the functions like regenerative breaking and cruise control. The suspension was also inoperable. I brought the car in on the first availible service date to get the repair done which took a few days. After repair was completed I went back to pick the car up only to have the same warnings appear on the odometer and lost of functionality again 20 minutes into driving home. I contacted Tesla and they gave me another appointment at a different service center. I then brought the car to the other service center and they corrected the ABS and other warning light issue. However, I been experiencing vibration on highways when breaking and regenerative breaking. Since the beginning of ownership. I mentioned it to them but the told me vibrations can be normal with these cars so I endured it ever since until it felt worst
Purchased this vehicle new from Tesla on March 29, 2024. As I got home I hear a pop sound come from underneath the car and the abs warning light came on. The vehicle lost some of the functions like regenerative breaking and cruise control. The suspension was also inoperable. I brought the car in on the first availible service date to get the repair done which took a few days. After repair was completed I went back to pick the car up only to have the same warnings appear on the odometer and lost of functionality again 20 minutes into driving home. I contacted Tesla and they gave me another appointment at a different service center. I then brought the car to the other service center and they corrected the ABS and other warning light issue. However, I been experiencing vibration on highways when breaking and regenerative breaking. Since the beginning of ownership. I mentioned it to them but the told me vibrations can be normal with these cars so I endured it ever since until it felt worst
I am reporting a potential safety issue with my Tesla Model X. When the vehicle is placed in reverse with the steering wheel turned to full lock, it unexpectedly initiates self-movement without any driver input. I raised this issue with Tesla Service, and they responded with the following statement: "We are aware of this and [it is] currently a known software characteristic at this time. It is under investigation and to be resolved with a future software update." Tesla has acknowledged this issue but has not provided a timeline for a fix. Safety Concerns: This unexpected movement can pose a serious safety risk in environments where precise control is needed, such as driveways, parking lots, and tight spaces. It could indicate a malfunction in the vehicleâs drive-by-wire system, creating potential hazards for drivers and pedestrians. There is no way to predict or prevent this movement without significant driver intervention, increasing the risk of collisions or unintended acceler
Since February 20th, I have begun keeping a log of these occurrences. Below is a summary: [XXX]: 2-3 occurrences on [XXX] (from Estes Park to Fort Collins, CO) and 2 occurrences on [XXX] northbound. [XXX]: 2-3 occurrences on [XXX] southbound. [XXX]: 1 occurrence on [XXX] southbound and 1 near the [XXX] exit in Colorado. [XXX]: 2-3 occurrences on [XXX] southbound. [XXX]: 2 occurrences on [XXX] southbound, on the morning of my service appointment to drop the vehicle off at the Tesla Service Center in Loveland, CO. [XXX]: 2 occurrences on [XXX] northbound, on the way home from the service appointment. each time the car abruptly slows down by 10-15 miles per hours, unless I intervene and stop using this feature. I only use the cruise control feature of the car. There have been several close calls with other motorists on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Since February 20th, I have begun keeping a log of these occurrences. Below is a summary: [XXX]: 2-3 occurrences on [XXX] (from Estes Park to Fort Collins, CO) and 2 occurrences on [XXX] northbound. [XXX]: 2-3 occurrences on [XXX] southbound. [XXX]: 1 occurrence on [XXX] southbound and 1 near the [XXX] exit in Colorado. [XXX]: 2-3 occurrences on [XXX] southbound. [XXX]: 2 occurrences on [XXX] southbound, on the morning of my service appointment to drop the vehicle off at the Tesla Service Center in Loveland, CO. [XXX]: 2 occurrences on [XXX] northbound, on the way home from the service appointment. each time the car abruptly slows down by 10-15 miles per hours, unless I intervene and stop using this feature. I only use the cruise control feature of the car. There have been several close calls with other motorists on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Phantom Breaking and vehicle slow down events occur near daily when using the highway when adaptive cruise control is engaged. The vehicle will abruptly try to stop, or slow down aby 5-10 MPH. This has caused several close calls with other drivers on the highways. Date of the incident is the latest. In the last two weeks prior to the incident, it has occurred at least 6-10 times.
Phantom Breaking and vehicle slow down events occur near daily when using the highway when adaptive cruise control is engaged. The vehicle will abruptly try to stop, or slow down aby 5-10 MPH. This has caused several close calls with other drivers on the highways. Date of the incident is the latest. In the last two weeks prior to the incident, it has occurred at least 6-10 times.
The tire blow up on the freeway while driving with no impact, collision or any warning or any external factors, itâs very well documented all over the internet that Model X Tesla have serious Tire problems associated with faulty tire pressure system TPMS and in accurate tire reading as well with a car alignment that donât compensate or adjust for the air suspension height changes that is available within the car settings and that causes a rapid and dangerous uneven tire wear that could lead to a tire failure on the road while driving. Tesla just recently recalling 700,000 cars with tire pressure issues and my car is effected as well because we never received any warning before the blowout. We did inspect the tire and documented everting showing no evidence of any that went through the tire to cause it go flat, the car is 8 month old and everything is fairly new and we should never have to deal with such and event that almost got us killed on the freeway, also since we were forced t
The tire blow up on the freeway while driving with no impact, collision or any warning or any external factors, itâs very well documented all over the internet that Model X Tesla have serious Tire problems associated with faulty tire pressure system TPMS and in accurate tire reading as well with a car alignment that donât compensate or adjust for the air suspension height changes that is available within the car settings and that causes a rapid and dangerous uneven tire wear that could lead to a tire failure on the road while driving. Tesla just recently recalling 700,000 cars with tire pressure issues and my car is effected as well because we never received any warning before the blowout. We did inspect the tire and documented everting showing no evidence of any that went through the tire to cause it go flat, the car is 8 month old and everything is fairly new and we should never have to deal with such and event that almost got us killed on the freeway, also since we were forced t
I want to bring to your attention a safety issue on the 2024 Tesla Model X. The turn signal buttons are a safety hazard. 1. I have found myself pressing the wrong turn signal button and was nearly in an accident more than once. Thatâs because the turn signals are placed too close together (see attachment). You have to take your eyes off the road and look down to make sure you are pressing the correct turn signal button. Itâs too easy to press the wrong button. 2. At night, itâs hard to read the turn signal buttons as they are not illuminated. This is not only a safety hazard but bad design. Surely Tesla could have put the the left turn signal button on the left side of the steering wheel and the right turn signal button on the right side of the steering wheel. It just makes common sense. 3. Itâs even more of a hazard when you are on a roundabout and you want to exit the roundabout. The turn signal buttons are at the bottom of the steering wheel making it very difficult to se
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.