2017TESLAMODEL X

408 complaints filed with NHTSA.

408
Complaints
38
Crashes
1
Fires
65
Injuries
56
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM70
SUSPENSION59
UNKNOWN OR OTHER48
STEERING45
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL22
SERVICE BRAKES17
VEHICLE SPEED CONTROL16
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING15
EXTERIOR LIGHTING10
POWER TRAIN9
VISIBILITY/WIPER9
STRUCTURE:BODY8
AIR BAGS8
FUEL/PROPULSION SYSTEM8
LANE DEPARTURE: ASSIST8

Recent Complaints

20240703UNKNOWN OR OTHER

Hello, There is a major safety issue with the Tesla Model X. Specifically, it allows unrestricted access to YouTube and video games, which appeal to children, when the car is not on and when there is no key in the vehicle. As a result, my children go to the Model X where they are unsupervised in order to access YouTube and video games. Today, the temperature of the car exceeded 110 degrees with my child in the car. Fortunately we realized that he was out there and got him out, cooled him dow

20231104CrashAIR BAGS

The steering wheel was dysfunctional; the wheel was locked in the middle of the highway, and the car started to change lanes, causing a massive accident. There was a significant accident between my car and a truck; both cars were totaled. My airbags didn't open as well. I got a massive concussion, and I do not know about the condition of the other driver. There was a recall about the steering wheel, and we brought our car to the dealership, and supposedly they fixed the issue. There was no w

20231104CrashSTEERING

The steering wheel was dysfunctional; the wheel was locked in the middle of the highway, and the car started to change lanes, causing a massive accident. There was a significant accident between my car and a truck; both cars were totaled. My airbags didn't open as well. I got a massive concussion, and I do not know about the condition of the other driver. There was a recall about the steering wheel, and we brought our car to the dealership, and supposedly they fixed the issue. There was no w

20231104CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The steering wheel was dysfunctional; the wheel was locked in the middle of the highway, and the car started to change lanes, causing a massive accident. There was a significant accident between my car and a truck; both cars were totaled. My airbags didn't open as well. I got a massive concussion, and I do not know about the condition of the other driver. There was a recall about the steering wheel, and we brought our car to the dealership, and supposedly they fixed the issue. There was no w

20230917CrashELECTRICAL SYSTEM

Car was hit by a city bus on 12/17/22. Car was towed to repair shop. Damages were repaired. Shortly after repair, the Car started making high pitched loud sound when a/c turned on. Took the car back to repair shop. Diagnosis: Air conditioning unit and compressor failed. Tesla wants $5700 to fix it, $4444 of it labor charges. They are saying it did not have to do with accident. The car did not make this sound before the accident. See pics.

20230102CrashSERVICE BRAKES

I was driving my Tesla on left line of I75 Norh with 70 miles speed. It was on autopilot . Without any warning car lost the control and slipped, changed three lines and collide at the right side median .it’s happened on 3 July 2022. I reported the accident to Tesla right away. The accident took place more than 6 months and still Tesla is saying they are studying the car and not giving a clear report. So the repair people doesn’t know how to fix it and I am out of car. Please investigate the

20230102CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I was driving my Tesla on left line of I75 Norh with 70 miles speed. It was on autopilot . Without any warning car lost the control and slipped, changed three lines and collide at the right side median .it’s happened on 3 July 2022. I reported the accident to Tesla right away. The accident took place more than 6 months and still Tesla is saying they are studying the car and not giving a clear report. So the repair people doesn’t know how to fix it and I am out of car. Please investigate the

20230102CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving my Tesla on left line of I75 Norh with 70 miles speed. It was on autopilot . Without any warning car lost the control and slipped, changed three lines and collide at the right side median .it’s happened on 3 July 2022. I reported the accident to Tesla right away. The accident took place more than 6 months and still Tesla is saying they are studying the car and not giving a clear report. So the repair people doesn’t know how to fix it and I am out of car. Please investigate the

20221031CrashSUSPENSION

I suffered a catastrophic suspension failure on the front passenger side while traveling at 70 mph (speed limit).

20221022CrashUNKNOWN OR OTHER

The factory installed trailer hitch receiver fell off while towing an empty trailer. I installed the trailer hitch receiver making sure the knob was in the green markings. The trailer was empty and within limits for the vehicle. I towed it about a mile in town. When driving over a manhole cover at an intersection I heard a loud bang and the receiver fell off. The trailer safety chains continued to pull the trailer. When stopping the vehicle, the trailer hit the rear of the vehicle and cause

20220427CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2017 Tesla Model-X. The contact stated while parked in a parking lot, the contact depressed the brake pedal and was not sure if she had placed the vehicle into reverse, the vehicle accelerated backward and hit the back wall across from her parked vehicle. The vehicle trunk lid and the bumper were damaged and crumpled. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer but was advised by the manufacturer to take the vehi

Mileage: 32,000

20220216CrashPOWER TRAIN

Pulling in to slowly park and sudden unanticipated acceleration-pushed car into brick roof support of building. Damage to bumper.

20220216CrashENGINE

Pulling in to slowly park and sudden unanticipated acceleration-pushed car into brick roof support of building. Damage to bumper.

20220209CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Tesla Full Self Driving FSD is too dangerous for public street experiments. The video evidence is not from my vehicle but mine does not recognize many obstacles that increase the risks of collisions: The YouTube video shows the automatic system failed to recognize the green bollard and even with the quick intervention from a claimed well experienced FSD driver, the car collided with the green bollard. The public should not be forced to be at risk for allowing this automatic system with numero

20220209CrashFORWARD COLLISION AVOIDANCE: WARNINGS

Tesla Full Self Driving FSD is too dangerous for public street experiments. The video evidence is not from my vehicle but mine does not recognize many obstacles that increase the risks of collisions: The YouTube video shows the automatic system failed to recognize the green bollard and even with the quick intervention from a claimed well experienced FSD driver, the car collided with the green bollard. The public should not be forced to be at risk for allowing this automatic system with numero

20220209CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Tesla Full Self Driving FSD is too dangerous for public street experiments. The video evidence is not from my vehicle but mine does not recognize many obstacles that increase the risks of collisions: The YouTube video shows the automatic system failed to recognize the green bollard and even with the quick intervention from a claimed well experienced FSD driver, the car collided with the green bollard. The public should not be forced to be at risk for allowing this automatic system with numero

20210803CrashSUSPENSION

The contact owned a 2017 Tesla Model X. The contact's husband stated while driving 70 mph, a strange noise was heard coming from the rear driver side of the vehicle which resulted in the contact's husband losing control of the vehicle and collided with the median which brought the vehicle to a stop. None of the air bags deployed but no one was inquired and a police report was taken. The vehicle was towed to a junkyard where it was determined to be destroyed. The contact stated no warning light

20210803CrashAIR BAGS

The contact owned a 2017 Tesla Model X. The contact's husband stated while driving 70 mph, a strange noise was heard coming from the rear driver side of the vehicle which resulted in the contact's husband losing control of the vehicle and collided with the median which brought the vehicle to a stop. None of the air bags deployed but no one was inquired and a police report was taken. The vehicle was towed to a junkyard where it was determined to be destroyed. The contact stated no warning light

20200716CrashSUSPENSION

HERE IS A TESLA FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36822732?ROWNUMBER=0 ITT IS BURNED OUT BUT JUDGING BY THE ASHES AROUND THE VEHICLE IT HAS MOST LIKELY BURST INTO FLAMES WHILE STORED IN THE JUNKYARD POST CRASH. THE BACK WHEEL HAS GONE WHOMPY WHICH IS NOT UNUSUAL FOR A TESLA. THERE IS NO CRASH DAMAGE AT THE BACK OF THE CAR THAT WOULD EXPLAIN WHY THE WHEEL WENT WHOMPY. IT WENT WHOMPY BEFORE THE CRASH. THE FRONT WHEEL AND SUSPENSION HAS SNAPPED OFF AND HAS ESCAPED

Mileage: 20,000

20200124CrashUNKNOWN OR OTHER

WHILE PARALLEL PARKING ON A CITY STREET, MY VEHICLE (TESLA MODEL X 2017) ACCELERATED UNINTENTIONALLY AND PUSHED THE VEHICLE #2 INTO THE VEHICLE #3 IN FRONT OF IT. MY VEHICLE ACCELERATED WITH SUCH FORCE THAT THE POLICE OFFICER THOUGHT MY VEHICLE WAS GOING AT LEAST 25MPH WHEN IT HIT THE CAR IN FRONT. AT THE TIME OF THE IMPACT, MY HEAD WAS THROWN FORWARD AND I COULD NOT RECALL IF I HAD STEPPED ON THE BRAKE OR THE ACCELERATOR.