Total Complaints
149 filings
TESLA MODEL S · model year
149 NHTSA complaints, 11 crash reports, and 12 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023TESLAMODEL S carries 149 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 MODEL S is unknown or other with 54 filings, followed by steering (18) and forward collision avoidance: adaptive cruise control (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 12 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 6 investigation files overlapping the 2023 MODEL S. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
149 filings
Crashes Reported
11 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 54 |
| STEERING | 18 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 11 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 8 |
| VEHICLE SPEED CONTROL | 6 |
| VISIBILITY/WIPER | 6 |
| ELECTRICAL SYSTEM | 5 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 5 |
| EXTERIOR LIGHTING | 5 |
| WHEELS | 4 |
| STRUCTURE:BODY | 3 |
| SERVICE BRAKES | 3 |
| SUSPENSION | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| ELECTRICAL SYSTEM:HORN | 2 |
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicle
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirem
AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Winds
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
AIR BAGS
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
STEERING:AUTOMATED/ADAPTIVE STEERING
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling st
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
SEAT BELTS:FRONT
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope
STEERING: STEERING WHEEL/HANDLE BAR
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
The vehicle is over reporting it's speed by 5% this is a large discrepancy which effects safety by causing people drivers around you to change lanes because you are traveling under the speed limit. Tesla is unable to calibrate the speedometers are the service center. They have documented the failure. It also adds miles to the odometer prematurely. This problem started after Tesla upgraded the car with a Track Package which is a $24,000 upgrade
The vehicle is over reporting it's speed by 5% this is a large discrepancy which effects safety by causing people drivers around you to change lanes because you are traveling under the speed limit. Tesla is unable to calibrate the speedometers are the service center. They have documented the failure. It also adds miles to the odometer prematurely. This problem started after Tesla upgraded the car with a Track Package which is a $24,000 upgrade
The vehicle is over reporting it's speed by 5% this is a large discrepancy which effects safety by causing people drivers around you to change lanes because you are traveling under the speed limit. Tesla is unable to calibrate the speedometers are the service center. They have documented the failure. It also adds miles to the odometer prematurely. This problem started after Tesla upgraded the car with a Track Package which is a $24,000 upgrade
Auto emergency braking is occurring when vehicle recognizes leaves as people. This has happened on three occasions. It is startling to say the least and a matter of time that I am rear ended due to this. Service center acknowledged these events but said they can't do anything about it.
The horn is a little button on the steering wheel. Tesla has since switched to a center horn. I assume this is due to safety concern that accessing the horn during a panicked situation is difficult. I have almost been in a few accidents as it is impossible to find the horn while evading a potential accident. Tesla will not modify my vehicle as a safety related issue and instead wants to charge almost 2,000. This should be a recall. Tesla switched back to a center horn, a clear admission that there is a design flaw. How they can't modify a vehicle under a recall is ludicrous.
While operating my 2023 Tesla Model S Long range using Full Self Driving Supervised and software version 14.2.1.25, the speed control no longer is available and has been replaced by speed profiles. When operating the vehicle on Interstate 77 Southbound around Statesville, NC and on or about December 22, 2025, I set the speed profiles to standard in a 55 mph zone in which the Tesla recognized and displayed that it was operating in a 55 mph zone in Standard profile mode, the car varied in speed (with no traffic ahead) from about 57 mph to over 76 mph. This is highly unsafe and I had to repeatedly move back to Chill or Sloth mode at which time the vehicle strongly and unsafely braked causing cars behind me to close on me quickly and have to make strong and unplanned braking maneuvers to avoid hitting me. This was not the case when I bought the car and FSD when operating under 13.2.9. The removal of max speed control is extremely unpredictable and unsafe for me and those around me.
While operating my 2023 Tesla Model S Long range using Full Self Driving Supervised and software version 14.2.1.25, the speed control no longer is available and has been replaced by speed profiles. When operating the vehicle on Interstate 77 Southbound around Statesville, NC and on or about December 22, 2025, I set the speed profiles to standard in a 55 mph zone in which the Tesla recognized and displayed that it was operating in a 55 mph zone in Standard profile mode, the car varied in speed (with no traffic ahead) from about 57 mph to over 76 mph. This is highly unsafe and I had to repeatedly move back to Chill or Sloth mode at which time the vehicle strongly and unsafely braked causing cars behind me to close on me quickly and have to make strong and unplanned braking maneuvers to avoid hitting me. This was not the case when I bought the car and FSD when operating under 13.2.9. The removal of max speed control is extremely unpredictable and unsafe for me and those around me.
needed to honk the horn to alert another driver of impending collision but the small button, now located to the right of the center of the steering wheels, is too hard to locate in a quick emergency situation. you look away , miss the button and set off wipers instead.,... shd be put back as pushable center
Without prior incident or warning all ADAS systems stopped working, including adaptive cruise control, AP, FSD, automatic emergency breaking, blind spot warning, forward collision warning, lane departure warning, lane keeping assistance, parking collision warning. There were no alerts displayed on either driverâs display (other than âpark assist unavailableâ). Also there was no visualization of surrounding traffic, roads etc that is normally visible. The cameras were clean. Rebooting the MCU did not resolve the issues.
Without prior incident or warning all ADAS systems stopped working, including adaptive cruise control, AP, FSD, automatic emergency breaking, blind spot warning, forward collision warning, lane departure warning, lane keeping assistance, parking collision warning. There were no alerts displayed on either driverâs display (other than âpark assist unavailableâ). Also there was no visualization of surrounding traffic, roads etc that is normally visible. The cameras were clean. Rebooting the MCU did not resolve the issues.
Without prior incident or warning all ADAS systems stopped working, including adaptive cruise control, AP, FSD, automatic emergency breaking, blind spot warning, forward collision warning, lane departure warning, lane keeping assistance, parking collision warning. There were no alerts displayed on either driverâs display (other than âpark assist unavailableâ). Also there was no visualization of surrounding traffic, roads etc that is normally visible. The cameras were clean. Rebooting the MCU did not resolve the issues.
The steering wheels on these Tesla Model S vehicles have a horn button instead of depressing the center of the wheel. This button is difficult to find when turning the wheel or when an incident is happening.
The contact owns a 2023 Tesla Model S. The contact stated that while attempting to reverse the vehicle, the Collision Avoidance Assist system failed to operate as designed while reversing from the garage. A dealer was contacted. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified of the failure and stated that a representative would be sent to the residence to inspect the vehicle. The failure mileage was 16,000.
Mileage: 16,000
The horn being a button is a safety hazard, and Tesla should replace it at no cost. On many occasions my steering wheel was upside down and I had to press the horn button and couldnât find it. I expressed my concerns to Tesla and they said I have to pay to get the steering wheel with the horn in the center.
For 2023, Tesla has put the horn on the steering wheel. It's a tiny button on the right side. When you are in a very precarious situation and you have to honk without thought, it is impossible to find it quickly. I have been almost hit several times because I couldn't honk. I am scared and it is dangerous. In 2024, they moved it back to where it belongs because they knew it was an issue. I have asked to have my steering wheel replaced to have the correct and safe horn and they said that they wouldn't unless it was a recall. I think this should be recalled. It is unsafe.
To Whom It May Concern, I am writing to formally report a significant safety concern with the design of the steering wheel horn mechanism in my Tesla vehicle. The horn is not activated by pressing the center of the steering wheel, as is standard in most vehicles. Instead, it is operated via a small button located on the wheel itself, measuring approximately 1/2 inch by 1/4 inch. This design poses a serious safety risk. In emergency situations that require an immediate and instinctive responseâsuch as warning another driver or preventing a collisionâlocating and pressing this small button requires visual attention. This necessitates taking my eyes off the road during critical moments, thereby increasing the likelihood of accidents. I have experienced multiple near-miss incidents and one collision directly related to the inability to quickly locate and activate the horn. When I contacted Tesla to request a replacement with the newer steering wheel design (which addresses this issu
The left turn signal is intermittent, it works most of the time, but many times the button on the yoke will not turn on the turn signal. Tesla wants $265 to fix it even though I still am under the factory warranty. After a quick internet search this appears to be a known problem. Because there is no turn yoke (which is a very poor design and that should be recalled) I have to rest my finger on the detent for the left and right switch. If I do not I am turning on the incorrect signal. This is either a button problem or software issue, I had to have my first yoke replaced on 4/22/24 as it was defective.
On May 3, 2025, at approximately 2:00 PM EDT, while driving a 2023 Tesla Model S on a busy highway in a high-density retail area, a vehicle suddenly pulled out from a driveway into the vehicleâs path, requiring an immediate honk to alert the driver. Due to muscle memory, the center airbag cover of the standard steering wheel was pressed, expecting the horn to sound, as is typical in most vehicles. However, the Model S uses a small capacitive horn button on the right side of the steering wheel, which could not be located quickly. The failure to honk in this critical moment necessitated a swerve to the left to avoid a collision, nearly causing an accident with another vehicle in the adjacent lane, which was fortunately a few feet behind. The capacitive horn buttonâs design is counterintuitive and hazardous, requiring precise pressing that often distracts from driving. This incident nearly resulted in a serious collision due to the delayed response caused by the hornâs placement. P
On May 3, 2025, at approximately 2:00 PM EDT, while driving a 2023 Tesla Model S on a busy highway in a high-density retail area, a vehicle suddenly pulled out from a driveway into the vehicleâs path, requiring an immediate honk to alert the driver. Due to muscle memory, the center airbag cover of the standard steering wheel was pressed, expecting the horn to sound, as is typical in most vehicles. However, the Model S uses a small capacitive horn button on the right side of the steering wheel, which could not be located quickly. The failure to honk in this critical moment necessitated a swerve to the left to avoid a collision, nearly causing an accident with another vehicle in the adjacent lane, which was fortunately a few feet behind. The capacitive horn buttonâs design is counterintuitive and hazardous, requiring precise pressing that often distracts from driving. This incident nearly resulted in a serious collision due to the delayed response caused by the hornâs placement. P
I was nearly sideswiped and instinctively pressed the center of the steering wheel to honk my horn. However, this vehicle only has a touch-sensitive horn button. In an emergency, where milliseconds count, it's extremely dangerous to have to fumble around for a touch button instead of using the control that every car has had for decades. In this case, I was fortunate to be able to evade the inattentive driver, but this is a massive safety hazard that warrants a recall.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.